BigPanda Status
Real-time updates of BigPanda issues and outages
BigPanda status is Operational
Unified Analytics
Active Incidents
No active incidents
Recently Resolved Incidents
Our team is actively investigating the issue to identify the root cause. We have mobilized responders and are working to escalate the issue with our third-party provider, Sisense.
BigPanda Outage Survival Guide
BigPanda Components
BigPanda Inbound Integrations and Event Processing
Data Consumption
Alert Enrichment
Alert Filtering & Maintenance Plans
Incident Enrichment & Environments Population
Correlation
BigPanda Outbound Collaboration
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Outbound Integrations
ETL Pipeline
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Unified Search
Unified Analytics
Our team is actively investigating the issue to identify the root cause. We have mobilized responders and are working to escalate the issue with our third-party provider, Sisense.
Integration Diagnostics / Troubleshooting
BigPanda APIs
Tier 1 APIs: Automation & Event Processing
Tier 2 APIs: Supplemental
Tier 3 APIs: Tertiary
BigPanda Third Party
BigPanda Alternatives
DEX - app.controlup.com - Platform Services
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
VDI & DaaS - Login Services - Console
We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.
Catchpoint Systems Node Page Individual Node Maintenance
Catchpoint Backbone node Auckland, NZ - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node New York, US - Equinix Metal have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Washington, US - Google Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Auckland, NZ - Vocus have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Adelaide, AU - TPG IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Abuja, NG - Layer3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Seoul, KR - Dreamline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Seoul, KR - HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Ankara, TR - Turk Telekom IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint have deployed new node to the following location.
- Halifax, CA - Multihomed
Catchpoint Backbone node Nuremberg, DE - Vodafone have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Delhi, IN - Reliance IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Paris, FR - Scaleway has been paused due to unplanned maintenance at the provider end and will not run tests. We will update the status as soon as there is additional information available.
The IP addresses of the servers would be changing, due to changes in providers' end. If you have IP white-listing applied on your end please update the corresponding new IP addresses in your network firewall(s) to match the new ones.
Paris, FR - Scaleway Old IP : 51.159.183.106 New IP : 51.159.187.50
Catchpoint Backbone node Joao Pessoa, BR - Sitecnet and Joao Pessoa, BR - Sitecnet IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Hong Kong, HK - TATA have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Accra, GH - Web4Africa have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Tokyo, JP - KDDI have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node Zurich, CH - IPTP have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Backbone node London, UK - Equinix Metal have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.
Catchpoint Systems Node Page Nodes - North America
Datadog US1 RUM
We are currently investigating this issue.
Neurons (MLU)
We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know:
Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data.
Functioning State: Neurons legacy bots will remain functional until August 1st.
Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots.
Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.
Neurons (NVU)
We’re excited to introduce our new and improved bots experience! As part of this upgrade, we’re retiring the legacy Neurons feature. Here’s what you need to know:
Migration: If you’re currently using Neurons, we recommend migrating to the new bots experience. You’ll find an import utility that allows you to seamlessly transfer your existing data.
Functioning State: Neurons legacy bots will remain functional until August 1st.
Error Message: Starting August 1st, Neurons will display an error message prompting you to upgrade to new bots.
Data Removal: We’ll provide an additional month (until September 1st) for any remaining data before removing Neurons completely.
