BigPanda status is Operational

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Last updated 1 minute ago from official status page. Learn more
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BigPanda Outage Survival Guide

A step-by-step guide to help you survive a BigPanda outage
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    BigPanda Components

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    BigPanda Inbound Integrations and Event Processing

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    Data Consumption
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    Alert Enrichment
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    Alert Filtering & Maintenance Plans
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    Incident Enrichment & Environments Population
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    Correlation
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    BigPanda Outbound Collaboration

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    Incident Sharing
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    Outbound Integrations
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    ETL Pipeline
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    BigPanda Console Functions

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    Login
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    Incident Feed
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    Incident Feed Search
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    Automatic Incident Triage
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    Root Cause Changes
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    Administrator Screens
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    Incident Actions
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    Incident Activity Feed
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    Unified Search
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    Unified Analytics
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    Integration Diagnostics / Troubleshooting
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    BigPanda APIs

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    Tier 1 APIs: Automation & Event Processing
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    Tier 2 APIs: Supplemental
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    Tier 3 APIs: Tertiary
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    BigPanda Third Party

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    BigPanda Alternatives

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    DEX - app.controlup.com - Platform Services
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    VDI & DaaS - Login Services - Console
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    OTP codes not being received via email.
    Started 5 Aug 2024 09:10:03 (6 months ago), still ongoing
    Major Incident
    Investigating
    DEX - app.controlup.com - Platform Services
    DEX - app.controlup.com - Platform Services
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Console
    VDI & DaaS - Login Services - Insights
    More...

    We are currently investigating an issue that is affecting customers receiving OTP codes via email. We will provide further updates as soon as possible.

    See all
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    Catchpoint Systems Node Page Individual Node Maintenance

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    Backbone node Buenos Aires, AR - Telefonica unplanned maintenance
    Started 15 Nov 2024 05:30:20 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telefonica have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node London, UK - Tinet unplanned maintenance
    Started 20 Oct 2024 01:54:46 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node London, UK - Tinet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 4 Nov 2024 02:27:42 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Buenos Aires, AR - Telecom unplanned maintenance
    Started 4 Nov 2024 17:55:44 (2 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Buenos Aires, AR - Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node New York, US - Equinix Metal unplanned maintenance
    Started 29 Jul 2024 01:09:16 (6 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node New York, US - Equinix Metal have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Washington, US - Google Cloud unplanned maintenance
    Started 2 Aug 2024 03:22:29 (6 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Washington, US - Google Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Auckland, NZ - Vocus unplanned maintenance
    Started 4 Aug 2024 13:14:42 (6 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Auckland, NZ - Vocus have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Miami, US - VZN unplanned maintenance
    Started 19 Nov 2024 14:26:38 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Miami, US - VZN have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Bangalore, IN - ACT unplanned maintenance
    Started 13 Aug 2024 05:48:11 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Bangalore, IN - ACT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Adelaide, AU - TPG IPv6 unplanned maintenance
    Started 16 Aug 2024 06:56:02 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Adelaide, AU - TPG IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Abuja, NG - Layer3 unplanned maintenance
    Started 23 Aug 2024 00:40:41 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Abuja, NG - Layer3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - Dreamline unplanned maintenance
    Started 30 Aug 2024 05:29:18 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - Dreamline have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Seoul, KR - HCLC unplanned maintenance
    Started 30 Aug 2024 05:29:48 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Seoul, KR - HCLC have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Ankara, TR - Turk Telekom IPv6 unplanned maintenance
    Started 2 Sep 2024 00:38:16 (5 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Ankara, TR - Turk Telekom IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 unplanned maintenance
    Started 2 Sep 2024 21:53:31 (5 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone nodes New York, US - Level3 and New York, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Istanbul, TR - Turk Telekom unplanned maintenance
    Started 28 Nov 2024 12:00:23 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Istanbul, TR - Turk Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    New Nodes Release Halifax, CA
    Started 5 Sep 2024 03:27:44 (5 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint have deployed new node to the following location.

    • Halifax, CA - Multihomed
    Backbone node Manila , PH - PLDT unplanned maintenance
    Started 22 Nov 2024 03:18:55 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Manila , PH - PLDT have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kuala Lumpur, MY - Time unplanned maintenance
    Started 11 Nov 2024 22:12:32 (2 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kuala Lumpur, MY - Timen have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Fortaleza, BR - Claro IPv6 unplanned maintenance
    Started 30 Sep 2024 18:48:13 (4 months ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node Fortaleza, BR - Claro IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Kampala, UG - RTL unplanned maintenance
    Started 31 Oct 2024 06:51:22 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Kampala, UG - RTL have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Cloud node Beijing, CN - Tencent Cloud unplanned maintenance
    Started 15 Oct 2024 17:12:49 (3 months ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Cloud node Beijing, CN - Tencent Cloud have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Riyadh, SA - Go Telecom unplanned maintenance
    Started 11 Dec 2024 01:56:48 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Riyadh, SA - Go Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node London, UK - Level3 unplanned maintenance
    Started 11 Dec 2024 02:45:35 (1 month ago), still ongoing
    Maintenance
    Monitoring
    Individual Node Maintenance

    Catchpoint Backbone node London, UK - Level3 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Sao Paulo, BR - Claro S.A. unplanned maintenance
    Started 11 Dec 2024 04:40:12 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Sao Paulo, BR - Claro S.A. have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node LM - Stockton, UK - IDNet unplanned maintenance
    Started 11 Dec 2024 21:27:14 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node LM - Stockton, UK - IDNet have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Ankara, TR - Turk Telekom unplanned maintenance
    Started 12 Dec 2024 22:58:24 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Ankara, TR - Turk Telekom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Wuhan, CN - China Mobile unplanned maintenance
    Started 16 Dec 2024 17:52:17 (1 month ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Wuhan, CN - China Mobile have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Dhaka, BD - BDHUB unplanned maintenance
    Started 19 Dec 2024 18:21:52 (29 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Dhaka, BD - BDHUB have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Nairobi, KE - Angani unplanned maintenance
    Started 30 Dec 2024 20:29:37 (18 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Nairobi, KE - Angani have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Tel Aviv, IL - Bezeq unplanned maintenance
    Started 17 Jan 2025 18:56:48 (10 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Tel Aviv, IL - Bezeq have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes Hyderabad, IN - Jio, Hyderabad, IN - Jio IPv6 unplanned maintenance
    Started 17 Jan 2025 11:19:14 (18 hours ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone nodes Hyderabad, IN - Jio, Hyderabad, IN - Jio IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone nodes Dallas, US - Level3 and Dallas, US - Level3 IPv6 unplanned maintenance
    Started 16 Jan 2025 10:09:33 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone nodes Dallas, US - Level3 and Dallas, US - Level3 IPv6 have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Backbone node Chengdu, CN - China Telecom unplanned maintenance
    Started 16 Jan 2025 09:24:30 (2 days ago), still ongoing
    Maintenance
    Investigating
    Individual Node Maintenance

    Catchpoint Backbone node Chengdu, CN - China Telecom have been paused due to an unplanned maintenance at provider end and will not run tests. We will update the status as soon as there is additional information available.

    Catchpoint Systems Node Page Nodes - North America

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    Datadog US1 RUM

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    RU
    Started 8 Aug 2024 15:40:15 (5 months ago), still ongoing
    Major Incident
    Investigating
    RUM

    We are currently investigating this issue.

    See all
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    US AMS
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    US Datacenter
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    Action Required: Important Ivanti/Cherwell TLS Configuration Change to Avoid Service Interruptions
    Started 15 Jan 2025 16:27:36 (3 days ago), still ongoing
    Incident without Impact
    Investigating
    US AMS
    US Datacenter
    EMEA Datacenter
    APAC Datacenter
    Canada Datacenter
    More...

    Today, we want to inform you of an important change that will take place on January 22nd, 2025. This action relates to the removal of support for TLS 1.0 and TLS 1.1 configurations for All HOSTED Ivanti/Cherwell environments. The changes are designed to strengthen our collective security posture and ensure compliance with the latest security industry standards.

    Affected Products

    • Ivanti Cherwell CSM 9.5 and Older

    • Ivanti Cherwell CAM 12.0 and Older

    Required Action to Avoid Service Interruptions

    If you are using HOSTED Ivanti/Cherwell CSM 9.5 and older or Ivanti/Cherwell CAM Products 12.0 and older, verify, no later than 12:00PM MST January 22, 2025. Most customers will not be impacted by this change.

    Taking this action will maintain the security and functionality of your Ivanti/Cherwell products.

    If you have questions or require assistance, you can log a case and/or request a call in the Success Portal. Thank you for your trust in Ivanti.

    See all
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