Capsule status is Operational

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Capsule Outage Survival Guide

A step-by-step guide to help you survive a Capsule outage
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    Capsule Components

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    Capsule

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    Capsule Drop Box

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    Capsule Alternatives

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    Close Application UI

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    Application Loading Issue
    Started 12 Sep 2024 19:29:23 (6 days ago), resolved 12 Sep 2024 21:01:00 (6 days ago)
    Major Incident
    Postmortem
    Application UI

    We are currently seeing intermittent issues with Close loading. We will let you know as soon as this is fixed.

    Close API

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    Issue loading Leads, Opportunities, Inbox, and Reporting
    Started 26 Jul 2024 21:52:35 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Application UI
    API

    We had an issue with our backend search infrastructure. The issue affected Lead search, Inbox, Opportunities, Leads, and Reporting.

    The engineering team deployed a fix, and the items are being reindexed. We are monitoring the situation.

    See all
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    Outreach Application

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    App1b
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    Database timing out
    Started 18 Sep 2024 07:10:41 (8 hours ago), still ongoing
    Major Incident
    Identified
    App1b

    We are currently aware of an incident with database timing out in bento App1b. We are currently investigating the issue, please bear with us as we check.

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