Orum Status

Resolved: Hello, We have an update regarding the HubSpot login challenge. HubSpot's engineering team has deployed a fix that has resolved the disruption in the login flow. The fix is live, but it may take some time to filter through all production environments. If you are still experiencing any unexpected symptoms, please reach out to our support team (support.orum.com) so we can further assist if necessary. Thank you for your patience and understanding.

Monitoring: Hello, We apologize for the current disruption. Some HubSpot-integrated users are intermittently hitting challenges when trying to log in, which appears to be due to a disruption in the login flow from the HubSpot side. Our team of senior engineers has convened and is working to pinpoint the exact point of disruption. We will share this critical data with HubSpot so they can address the issue. Please monitor status.orum.com for the latest updates. We appreciate your patience as we work to resolve this. Thank you.

Resolved: This incident has been resolved.

Investigating: Hello, We apologize for the current disruption to our HubSpot-integrated users. Our engineering team has a convincing lead suggesting changes were made to HubSpot's API related to different permission sets which is the likely root cause of lists not being able to load. These HubSpot changes appear to have taken place without any prior public notice. This challenge is only affecting HubSpot-integrated users and organizations-- the remainder of Orum integrations & functionalities are up and running for all others. Our team is working as quickly as possible with HubSpot support to determine the changes we can recommend to affected customer admins. Please monitor status.orum.com for the latest information. We appreciate your patience as we work to resolve this. Thank you.