Orum Status

Resolved: The challenge with Intermittent Dialing Disruption has been resolved. Thank you for your patience and we are sorry for the disruption.

Monitoring: The changes have been applied and seeing system metrics return to their expected values. Please resume normal dialing activity when you are ready. We apologize once again for the disruption.

Identified: The root cause of the challenge has been identified and the engineering team is making a change.

Investigating: At approximately 12:26p PT, we are noticing a backend process that is performing unexpectedly which is causing intermittent dialing activity. Our engineering team is all hands on deck investigating. Will provide an update within an hour or less. We apologize for this disruption.

Resolved: The challenge with analytics reports loading has been resolved. Thank you for your patience!

Monitoring: We are continuing to monitor for any further issues.

Monitoring: As of 9:19a PT, analytics queries are now loading as expected. We will be monitoring to ensure continued operation.

Investigating: Good day, at approximately 848a PT, our analytics page has been seen to be intermittently loading user queries. Our team is investigating.