Orum Status

Resolved: Status: Resolved

Update: This incident has been resolved. As of 7:21 AM PT, the Analytics page headers are fully responsive and all dashboard functionality has returned to normal. You may need to refresh the page to see the changes come through. We apologize for this brief glitch. Thank you

Identified: A hotfix to address the page headers (List Performance, Objections, etc.) is being written. We will continue to provide updates. The main analytics landing page (rep performance) remains operable & unaffected.

Identified: Status: Identified

Update: We have identified the cause of the non-responsiveness affecting Analytics page headers (List Performance, Objections, etc.). While the rest of the Analytics suite remains functional, we are implementing a fix to restore full navigation across all dashboard views.

Resolved: Status: Resolved

Update: System metrics have returned to normal. The fix is confirmed, and all services are operating as expected. You may resume activity. If you continue to experience any residual symptoms, please refresh your session by dialing out and back in.

Monitoring: Status: Monitoring

Update: A fix has been implemented and we are monitoring system performance to ensure stability. Engineering has confirmed that users who end their current session and dial back in will see a return to normal behavior. We will provide a final update once we verify the system is fully stabilized.

Identified: Status: Identified

Update: We have identified the cause of the dialing latency and are currently implementing a fix. Users experiencing these symptoms should end their current session and dial back in to restore functionality. We are continuing to work toward full resolution.