Worldline status is Partially Degraded Service

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Worldline Instore PSP

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Mobile terminal connectivity
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Settlement
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Active Incidents

Service disruption on terminal mobile connectivity
Started 11 Dec 2024 10:03:38 (15 hours ago), still ongoing
Minor Incident
Identified
Mobile terminal connectivity

We would like to inform you about an ongoing issue with an external mobile connectivity provider.

Due to this you may experience connectivity disruptions on your mobile terminal.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Recently Resolved Incidents

Delayed settlements for Bambora Acquiring transactions
Started 9 Dec 2024 11:54:47 (3 days ago), resolved 10 Dec 2024 10:40:37 (2 days ago)
Critical Incident
Resolved
Settlement

We would like to inform you about technical issues affecting settlements scheduled for December 9, 2024. We are closely monitoring the situation and will update this post as soon as we have more information.

We apologize for any inconvenience this may cause.

Worldline Outage Survival Guide

A step-by-step guide to help you survive a Worldline outage
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    Worldline Components

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    Worldline Online PSP

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    Worldline Checkout
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    Worldline Online Additional Payment Methods

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    MobilePay Online
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    ViaBill
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    Google Pay
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    Swish
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    Vipps
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    Direct Banking
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    Walley
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    Apple Pay
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    Worldline Instore PSP

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    Worldline Instore
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    Mobile terminal connectivity
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    Service disruption on terminal mobile connectivity
    Started 11 Dec 2024 10:03:38 (15 hours ago), still ongoing
    Minor Incident
    Identified
    Mobile terminal connectivity

    We would like to inform you about an ongoing issue with an external mobile connectivity provider.

    Due to this you may experience connectivity disruptions on your mobile terminal.

    We have contacted the party involved and will update you as soon as more information becomes available.

    Thank you for your patience and understanding.

    Worldline Instore 3rd Party Services

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    DCC
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    Invoice
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    Worldline Acquiring

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    Settlement
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    Delayed settlements for Bambora Acquiring transactions
    Started 9 Dec 2024 11:54:47 (3 days ago), resolved 10 Dec 2024 10:40:37 (2 days ago)
    Critical Incident
    Resolved
    Settlement

    We would like to inform you about technical issues affecting settlements scheduled for December 9, 2024. We are closely monitoring the situation and will update this post as soon as we have more information.

    We apologize for any inconvenience this may cause.

    Reports
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    Authorizations
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    Worldline User Portals

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    Merchant Portal - reports.bambora.com
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    Worldline Checkout Merchant UI - merchant.bambora.com
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    Worldline Checkout Reseller Portal - reseller.bambora.com
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    Worldline Alternatives

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    Nets Easy Checkout

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    Disturbance on MitID - INC0669278
    Started 24 Sep 2024 07:04:36 (3 months ago), still ongoing
    Minor Incident
    Monitoring
    Nets Easy Checkout

    We investigating an issue with elevated rejections on Nets Easy using MitID.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (1 month ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    See all
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