Worldline Status

Resolved: We would like to inform you about an ongoing issue with an external mobile connectivity provider is now resolved since 14:33 CET.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We would like to inform you about an ongoing issue with an external mobile connectivity provider as of 10:28 CET on 26 March.

Due to this you may experience connectivity disruptions when performing transactions using our mobile terminals.

We have contacted the party involved and will update you as soon as more information becomes available.

Thank you for your patience and understanding.

Resolved: We would like to inform you that the technical issues affecting settlements and reporting scheduled for March 25, 2025, have been resolved.

As a result of the incident, funds associated with the relevant transactions are being credited to affected customers accounts with a delay of one day. Consequently, the reporting of these transactions will be included in todays (March 26, 2025) reporting, also delayed by one day.

Thank you for your patience and understanding throughout this process.

We apologize for any inconvenience this may have caused.

Investigating: We would like to inform about technical issues affecting settlements and reporting scheduled for March 25, 2025.

Due to these issues, the funds associated with the relevant transactions may be credited to some customers accounts one day later than expected. As a result, a delay in reporting of the associated transactions may also be anticipated.

We are currently investigating the potential impact of this incident and will provide further updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your understanding.

Resolved: We would like to inform you that the technical issues affecting settlements and reporting scheduled for March 25, 2025, have been resolved.

As a result of the incident, funds associated with the relevant transactions are being credited to affected customers accounts with a delay of one day. Consequently, the reporting of these transactions will be included in todays (March 26, 2025) reporting, also delayed by one day.

Thank you for your patience and understanding throughout this process.

We apologize for any inconvenience this may have caused.

Investigating: We would like to inform about technical issues affecting settlements and reporting scheduled for March 25, 2025.

Due to these issues, the funds associated with the relevant transactions may be credited to some customers accounts one day later than expected. As a result, a delay in reporting of the associated transactions may also be anticipated.

We are currently investigating the potential impact of this incident and will provide further updates as soon as more information is available.

We apologize for any inconvenience this may cause and appreciate your understanding.

Resolved: All reports delivered by 19:30 CET

Monitoring: We want to inform you of a delay in the IC++ reports scheduled for today, 2025-03-31.

Those expecting today's acquiring IC++ report should anticipate a slight delay in delivery. This incident only affects the delivery of reporting, settlements are unaffected.

The report jobs is expected to complete at 17:30 CET

We apologize for any inconvenience this may cause and appreciate your patience.