Vitelity status is Partially Degraded Service

Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
now

Vitelity Hosted Servers

Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
now
VitelShield
Thu 12
Fri 13
Sat 14
Sun 15
Mon 16
Tue 17
Wed 18
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of outages
Monitor Vitelity and the other services you depend on in one dashboard. Know when something breaks before your users do.
Stay ahead of site issues
Find usability, conversion, and SEO issues across your site. Get prompts to fix them in Cursor, Claude, Lovable, and other AI tools.
Stay ahead of competitors
Get AI-powered competitive analysis instantly. Monitor competitor pricing, features, and messaging changes.

Active Incidents

Vitelity Notification - VitelShield Inaccessible
Started 18 Mar 2026 16:33:30 (22 hours ago), still ongoing
Minor Incident
Identified
VitelShield

Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers with virtual hosted servers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.

Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

Please do not respond to this email address as it is not monitored.

Thank you, Vitelity Network Operations Center.

Recently Resolved Incidents

No recent incidents

Vitelity Outage Survival Guide

A step-by-step guide to help you survive a Vitelity outage
NaN%

    Vitelity Components

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now

    Vitelity API

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now

    Vitelity SIP Trunking

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Inbound Calling
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Outbound Calling
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    International Calling
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    9-1-1 / Emergency Services
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now

    Vitelity Fax Services

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    vFax
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Fax Enabled Device
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    View My Fax Portal
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now

    Vitelity Messaging Services

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Inbound Messaging (SMS)
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Outbound Messaging (SMS)
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Voicemail Messaging
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now

    Vitelity Hosted Servers

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Hosted Server(s)
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Data Center
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    VitelShield
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Vitelity Notification - VitelShield Inaccessible
    Started 18 Mar 2026 16:33:30 (22 hours ago), still ongoing
    Minor Incident
    Identified
    VitelShield

    Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers with virtual hosted servers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.

    Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

    Please do not respond to this email address as it is not monitored.

    Thank you, Vitelity Network Operations Center.

    Vitelity Customer Portal

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Customer Portal
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Portal Reporting Tools
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now

    Vitelity Ticketing System

    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Email Communication
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now
    Customer Portal Communication
    Thu 12
    Fri 13
    Sat 14
    Sun 15
    Mon 16
    Tue 17
    Wed 18
    now