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Active Incidents

Vitelity Service Impact Notification // Parent Case #01458194 // VitelShield Access
Started 1 Apr 2025 17:39:35 (14 hours ago), still ongoing
Minor Incident
Investigating
VitelShield

We are currently aware of an issue with VitelShield causing limited access to virtual servers and displaying an error message in the customer portal stating.

Hosted servers themselves remain fully operational and are not experiencing any service issues. We will continue to post updates at status.vitelity.com as we work to resolve the portal display error.

If you need immediate assistance or would like to open a case, please call us at +1-888-898-4835 or submit a support ticket through your portal.

Please do not respond to this email as it is not monitored.

Thank you, Vitelity Network Operations Center

Recently Resolved Incidents

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    Vitelity Components

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    Vitelity Service Impact Notification // Parent Case #01458194 // VitelShield Access
    Started 1 Apr 2025 17:39:35 (14 hours ago), still ongoing
    Minor Incident
    Investigating
    VitelShield

    We are currently aware of an issue with VitelShield causing limited access to virtual servers and displaying an error message in the customer portal stating.

    Hosted servers themselves remain fully operational and are not experiencing any service issues. We will continue to post updates at status.vitelity.com as we work to resolve the portal display error.

    If you need immediate assistance or would like to open a case, please call us at +1-888-898-4835 or submit a support ticket through your portal.

    Please do not respond to this email as it is not monitored.

    Thank you, Vitelity Network Operations Center

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