Vitelity status is Operational

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Vitelity API

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Active Incidents

No active incidents

Recently Resolved Incidents

Vitelity Outage Notification // Parent Case #01414013 // API
Started 20 Nov 2024 19:23:00 (13 hours ago), resolved 20 Nov 2024 20:52:49 (12 hours ago)
Minor Incident
Resolved
Vitelity API

Vitelity teams are aware of issues with certain legacy API calls failing. Our team is performing an emergency maintenance to resolve this as quickly as possible. Further updates will be provided shortly. Thank you for your patience.

We will continue to keep status.vitelity.com updated with the progress details. Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

Please do not respond to this email address as it is not monitored.

Thank you, Vitelity Network Operations Center

Vitelity Outage Survival Guide

A step-by-step guide to help you survive a Vitelity outage
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    Vitelity Components

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    Vitelity API

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    Vitelity Outage Notification // Parent Case #01414013 // API
    Started 20 Nov 2024 19:23:00 (13 hours ago), resolved 20 Nov 2024 20:52:49 (12 hours ago)
    Minor Incident
    Resolved
    Vitelity API

    Vitelity teams are aware of issues with certain legacy API calls failing. Our team is performing an emergency maintenance to resolve this as quickly as possible. Further updates will be provided shortly. Thank you for your patience.

    We will continue to keep status.vitelity.com updated with the progress details. Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.

    Please do not respond to this email address as it is not monitored.

    Thank you, Vitelity Network Operations Center

    Vitelity SIP Trunking

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    Inbound Calling
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    Outbound Calling
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    International Calling
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    9-1-1 / Emergency Services
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    Vitelity Fax Services

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    vFax
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    Fax Enabled Device
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    View My Fax Portal
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    Vitelity Messaging Services

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    Inbound Messaging (SMS)
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    Outbound Messaging (SMS)
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    Voicemail Messaging
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    Vitelity Hosted Servers

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    Hosted Server(s)
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    Data Center
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    VitelShield
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    Vitelity Customer Portal

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    Customer Portal
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    Portal Reporting Tools
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    Vitelity Ticketing System

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    Email Communication
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    Customer Portal Communication
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    Vitelity Alternatives

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    CircleLoop Outbound calls

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    Sign-in and calling issues (iOS and Android)
    Started 4 Sep 2024 11:13:10 (3 months ago), still ongoing
    Minor Incident
    Monitoring
    Outbound calls

    We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices.

    • Some clients are unable to sign in to the android application
    • Some clients are having issues initiating outbound calls

    We are working on a fix which will be available as soon as possible.

    See all
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