Vitelity Status
Real-time updates of Vitelity issues and outages
Vitelity status is Operational
VitelShield
Customer Portal
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Active Incidents
No active incidents
Recently Resolved Incidents
Vitelity is investigating issues with changes made in the customer portal at this time. We are aware of and investigating the following issues:
Routing method updates not taking affect Missing international outbound settings Ticket attachments not being downloadable Newly provisioned fax numbers ringing busy
If you are experiencing any other issues with the new portal, please open a ticket or give us a call to report it.
Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.
Please do not respond to this email address as it is not monitored.
Thank you, Vitelity Network Operations Center.
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Vitelity Components
Vitelity API
Vitelity SIP Trunking
Inbound Calling
Outbound Calling
International Calling
9-1-1 / Emergency Services
Vitelity Fax Services
vFax
Fax Enabled Device
View My Fax Portal
Vitelity Messaging Services
Inbound Messaging (SMS)
Outbound Messaging (SMS)
Voicemail Messaging
Vitelity Hosted Servers
Hosted Server(s)
Data Center
VitelShield
Vitelity teams are currently investigating reports of VitelShield not being accessible for some customers. All appropriate teams are actively engaged. We will continue to keep status.vitelity.com updated with the progress details.
Should you need to contact us or open a new case, please call +1-888-898-4835 or log into your portal and submit a support ticket.
Please do not respond to this email address as it is not monitored.
Thank you, Vitelity Network Operations Center.
Vitelity Customer Portal
Customer Portal
Vitelity is investigating issues with changes made in the customer portal at this time. We are aware of and investigating the following issues:
Routing method updates not taking affect Missing international outbound settings Ticket attachments not being downloadable Newly provisioned fax numbers ringing busy
If you are experiencing any other issues with the new portal, please open a ticket or give us a call to report it.