Validic V1 Status
Real-time updates of Validic V1 issues and outages
Validic V1 status is Operational
Validic V1 Legacy SDK (1.x.x)
Active Incidents
This is less of reporting an issue and more for noting a fix for something Validic noticed about Apple iOS 26 and summary records. Apple has always surfaced old summary records as new records in their HealthKit api as part of their housekeeping. In iOS 26, it appears this can happen much more frequently. Apple has acknowledged this is a bug in iOS 26. In versions older than Legacy iOS Native 1.18.0, in certain situations, the SDK would process that old record and then query every summary record since then. This creates a large volume of redundant summary records and slows the speed at which new data is ingested for users. More information about this is on this KBA: https://help.validic.com/space/VCS/4957044737/Apple+Health+Summary+Record+Volume+Improvements
Clients using the Apple Health/HealthKit module in the Validic SDK are encouraged to update to Legacy iOS Native 1.18.0 to mitigate this and have the best performance they can with our integration with the HealthKit API
If you or your team has any questions about the information above or in the linked KBA, open a ticket with Validic technical support by emailing [email protected]
Recently Resolved Incidents
No recent incidents
Validic V1 Outage Survival Guide
Validic V1 Components
Validic V1 API
Validic V1 App Marketplace
Validic V1 Developer Portal
Validic V1 Push Notification Service
Validic V1 ActivLIFE
Validic V1 AsthmaMD
Validic V1 Bewell Connect
Validic V1 BodiMetrics
Validic V1 BodyTrace
Validic V1 Edamam
Validic V1 Epson
Validic V1 FatSecret
Validic V1 Fitbit
Validic V1 Garmin
Validic V1 Higi
Validic V1 iHealth
Validic V1 Kiqplan
Validic V1 Misfit Wearables
Validic V1 Movable
Validic V1 MyFitnessPal
Validic V1 Omron
Validic V1 Pear Sports
Validic V1 Personalabs
Validic V1 Piezo
Validic V1 Polar
Validic V1 Precor
Validic V1 PredictBGL
Validic V1 Qardio
Validic V1 RunKeeper
Validic V1 RxCheck
Validic V1 SleepImage
Validic V1 Strava
Validic V1 Suunto
Validic V1 Telcare
Validic V1 Under Armour / MapMyFitness
Validic V1 Validic Mobile
Validic V1 VitalUp
Validic V1 Withings
Validic V1 Yoo
Validic V1 Support Portal
Validic V1 LifeScan
Validic V1 API Documentation
Validic V1 Legacy SDK (1.x.x)
This is less of reporting an issue and more for noting a fix for something Validic noticed about Apple iOS 26 and summary records. Apple has always surfaced old summary records as new records in their HealthKit api as part of their housekeeping. In iOS 26, it appears this can happen much more frequently. Apple has acknowledged this is a bug in iOS 26. In versions older than Legacy iOS Native 1.18.0, in certain situations, the SDK would process that old record and then query every summary record since then. This creates a large volume of redundant summary records and slows the speed at which new data is ingested for users. More information about this is on this KBA: https://help.validic.com/space/VCS/4957044737/Apple+Health+Summary+Record+Volume+Improvements
Clients using the Apple Health/HealthKit module in the Validic SDK are encouraged to update to Legacy iOS Native 1.18.0 to mitigate this and have the best performance they can with our integration with the HealthKit API
If you or your team has any questions about the information above or in the linked KBA, open a ticket with Validic technical support by emailing [email protected]
