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Active Incidents

Newest Legacy iOS Native SDK versions for Apple Health summary query optimization
Started 17 Oct 2025 17:07:49 (10 days ago), still ongoing
Incident without Impact
Identified
Legacy SDK (1.x.x)

This is less of reporting an issue and more for noting a fix for something Validic noticed about Apple iOS 26 and summary records. Apple has always surfaced old summary records as new records in their HealthKit api as part of their housekeeping. In iOS 26, it appears this can happen much more frequently. Apple has acknowledged this is a bug in iOS 26. In versions older than Legacy iOS Native 1.18.0, in certain situations, the SDK would process that old record and then query every summary record since then. This creates a large volume of redundant summary records and slows the speed at which new data is ingested for users. More information about this is on this KBA: https://help.validic.com/space/VCS/4957044737/Apple+Health+Summary+Record+Volume+Improvements

Clients using the Apple Health/HealthKit module in the Validic SDK are encouraged to update to Legacy iOS Native 1.18.0 to mitigate this and have the best performance they can with our integration with the HealthKit API

If you or your team has any questions about the information above or in the linked KBA, open a ticket with Validic technical support by emailing [email protected]

Recently Resolved Incidents

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    Validic V1 Legacy SDK (1.x.x)

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    Newest Legacy iOS Native SDK versions for Apple Health summary query optimization
    Started 17 Oct 2025 17:07:49 (10 days ago), still ongoing
    Incident without Impact
    Identified
    Legacy SDK (1.x.x)

    This is less of reporting an issue and more for noting a fix for something Validic noticed about Apple iOS 26 and summary records. Apple has always surfaced old summary records as new records in their HealthKit api as part of their housekeeping. In iOS 26, it appears this can happen much more frequently. Apple has acknowledged this is a bug in iOS 26. In versions older than Legacy iOS Native 1.18.0, in certain situations, the SDK would process that old record and then query every summary record since then. This creates a large volume of redundant summary records and slows the speed at which new data is ingested for users. More information about this is on this KBA: https://help.validic.com/space/VCS/4957044737/Apple+Health+Summary+Record+Volume+Improvements

    Clients using the Apple Health/HealthKit module in the Validic SDK are encouraged to update to Legacy iOS Native 1.18.0 to mitigate this and have the best performance they can with our integration with the HealthKit API

    If you or your team has any questions about the information above or in the linked KBA, open a ticket with Validic technical support by emailing [email protected]