Viedoc Status

Viedoc Status

Real-time updates of Viedoc issues and outages

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Viedoc status is Operational

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Main portal (clinic/admin/designer)
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Subject portal (ViedocMe)
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Application programming interface (API)
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Background processes (import/export/revisions/alerts/archive/disposal)
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Reporting tool (ViedocReports)
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Document management (ViedocTMF)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Operational disturbance observed on the Chinese instance
Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
Major Incident
Resolved
Main portal (clinic/admin/designer)
Subject portal (ViedocMe)
Application programming interface (API)
Background processes (import/export/revisions/alerts/archive/disposal)
Reporting tool (ViedocReports)
More...

Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

See all updates

Viedoc Outage Survival Guide

A step-by-step guide to help you survive a Viedoc outage
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    Viedoc Components

    Viedoc Status

    Viedoc

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    Viedoc 4 - Japan

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    Mon 1
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    Main portal (clinic/admin/designer)
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    Mon 1
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    Subject portal (ViedocMe)
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    now
    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Mon 1
    now
    Reporting tool (ViedocReports)
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    Mon 1
    now
    Document management (ViedocTMF)
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    Mon 1
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    Viedoc 4 - Europe

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    Mon 1
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    Main portal (clinic/admin/designer)
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    Subject portal (ViedocMe)
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    now
    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Mon 1
    now
    Reporting tool (ViedocReports)
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    Mon 1
    now
    Document management (ViedocTMF)
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    Viedoc 4 - China

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    Mon 1
    now
    Main portal (clinic/admin/designer)
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    Sun 31
    Mon 1
    now
    Operational disturbance observed on the Chinese instance
    Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
    Major Incident
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

    See all updates
    Subject portal (ViedocMe)
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Operational disturbance observed on the Chinese instance
    Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
    Major Incident
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

    See all updates
    Application programming interface (API)
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Operational disturbance observed on the Chinese instance
    Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
    Major Incident
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

    See all updates
    Background processes (import/export/revisions/alerts/archive/disposal)
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Operational disturbance observed on the Chinese instance
    Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
    Major Incident
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

    See all updates
    Reporting tool (ViedocReports)
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Operational disturbance observed on the Chinese instance
    Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
    Major Incident
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

    See all updates
    Document management (ViedocTMF)
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Operational disturbance observed on the Chinese instance
    Started 28 May 2026 05:30:56 (6 days ago), resolved 28 May 2026 06:40:37 (5 days ago)
    Major Incident
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Viedoc suite on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing since 05:20 CMT

    See all updates

    Viedoc 4 - US

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    Mon 1
    now
    Main portal (clinic/admin/designer)
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    Mon 1
    now
    Subject portal (ViedocMe)
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    Sun 31
    Mon 1
    now
    Application programming interface (API)
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    Sat 30
    Sun 31
    Mon 1
    now
    Background processes (import/export/revisions/alerts/archive/disposal)
    Tue 26
    Wed 27
    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Reporting tool (ViedocReports)
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    Thu 28
    Fri 29
    Sat 30
    Sun 31
    Mon 1
    now
    Document management (ViedocTMF)
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    Sun 31
    Mon 1
    now

    Viedoc 3 - Europe

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    Mon 1
    now

    Viedoc 3 - Japan

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    Mon 1
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