Viedoc status is Operational

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Main portal (clinic/admin/designer)
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Subject portal (ViedocMe)
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Application programming interface (API)
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Background processes (import/export/revisions/alerts/archive/disposal)
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Reporting tool (ViedocReports)
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Document management (ViedocTMF)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

France Central outage (Viedoc Europe)
Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
Major Incident
Postmortem
Main portal (clinic/admin/designer)
Subject portal (ViedocMe)
Application programming interface (API)
Background processes (import/export/revisions/alerts/archive/disposal)
Reporting tool (ViedocReports)
More...

We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

Recently Resolved Incidents

No recent incidents

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    Viedoc Components

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    Viedoc 4 - Japan

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    Main portal (clinic/admin/designer)
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    Subject portal (ViedocMe)
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    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 4 - Europe

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    Main portal (clinic/admin/designer)
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    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Subject portal (ViedocMe)
    Thu 13
    Fri 14
    Sat 15
    Sun 16
    Mon 17
    Tue 18
    Wed 19
    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Application programming interface (API)
    Thu 13
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    Sat 15
    Sun 16
    Mon 17
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    Wed 19
    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Background processes (import/export/revisions/alerts/archive/disposal)
    Thu 13
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    Mon 17
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    Wed 19
    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Reporting tool (ViedocReports)
    Thu 13
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    Sat 15
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    Wed 19
    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Document management (ViedocTMF)
    Thu 13
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    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (3 days ago), resolved 17 Aug 2026 11:20:31 (3 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Viedoc 4 - China

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    Subject portal (ViedocMe)
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    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 4 - US

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    Main portal (clinic/admin/designer)
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    Subject portal (ViedocMe)
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    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 3 - Japan

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    Viedoc 3 - Europe

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