Viedoc Status
Real-time updates of Viedoc issues and outages
Viedoc status is Operational
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Document management (ViedocTMF)
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Active Incidents
No active incidents
Recently Resolved Incidents
Issues launching the TMF on the US instance
Started 26 Mar 2025 21:12:25 (6 days ago), resolved 26 Mar 2025 22:59:24 (6 days ago)
Critical Incident
Resolved
Document management (ViedocTMF)
There are currently issues accessing the TMF on the US training (clinictraining.us.viedoc.com) and US production instance (clinic.us.viedoc.com). No other instances are affected. Investigations are ongoing.
Viedoc Outage Survival Guide
A step-by-step guide to help you survive a Viedoc outage
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Viedoc Components
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Viedoc 4 - Japan
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Tue 1
now
Main portal (clinic/admin/designer)
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Subject portal (ViedocMe)
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Application programming interface (API)
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Tue 1
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Background processes (import/export/revisions/alerts/archive/disposal)
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Tue 1
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Reporting tool (ViedocReports)
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Document management (ViedocTMF)
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Viedoc 4 - Europe
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Tue 1
now
Main portal (clinic/admin/designer)
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Tue 1
now
Subject portal (ViedocMe)
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Tue 1
now
Application programming interface (API)
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Thu 27
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Sat 29
Sun 30
Mon 31
Tue 1
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Reporting tool (ViedocReports)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Document management (ViedocTMF)
Wed 26
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Fri 28
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Tue 1
now
Viedoc 4 - China
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Tue 1
now
Main portal (clinic/admin/designer)
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Mon 31
Tue 1
now
Subject portal (ViedocMe)
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Application programming interface (API)
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Reporting tool (ViedocReports)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Document management (ViedocTMF)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Viedoc 4 - US
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Main portal (clinic/admin/designer)
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Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Subject portal (ViedocMe)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Application programming interface (API)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Reporting tool (ViedocReports)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Document management (ViedocTMF)
Wed 26
Thu 27
Fri 28
Sat 29
Sun 30
Mon 31
Tue 1
now
Issues launching the TMF on the US instance
Started 26 Mar 2025 21:12:25 (6 days ago), resolved 26 Mar 2025 22:59:24 (6 days ago)
Critical Incident
Resolved
Document management (ViedocTMF)
There are currently issues accessing the TMF on the US training (clinictraining.us.viedoc.com) and US production instance (clinic.us.viedoc.com). No other instances are affected. Investigations are ongoing.
Viedoc 3 - Japan
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Sat 29
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Tue 1
now
Viedoc 3 - Europe
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Tue 1
now
