Viedoc Status: check for Viedoc outages and issues

Viedoc status is Operational

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Main portal (clinic/admin/designer)

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Subject portal (ViedocMe)

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Application programming interface (API)

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Background processes (import/export/revisions/alerts/archive/disposal)

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Reporting tool (ViedocReports)

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Document management (ViedocTMF)

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See all 31 Viedoc components

Last updated 1 minute ago from official status page. Learn more

Stay ahead of Viedoc outages

Active Incidents

No active incidents

Recently Resolved Incidents

Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Operational disturbance observed in the Viedoc application on the European instance (v4.viedoc.net). Users are currently unable to access the login page and a "runtime error" is displayed to the user.

Investigations are ongoing.

See all updates

Viedoc Outage Survival Guide

A step-by-step guide to help you survive a Viedoc outage

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Viedoc Components

Viedoc

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Viedoc 4 - Japan

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Main portal (clinic/admin/designer)

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Subject portal (ViedocMe)

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Application programming interface (API)

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Background processes (import/export/revisions/alerts/archive/disposal)

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Reporting tool (ViedocReports)

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Document management (ViedocTMF)

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Viedoc 4 - Europe

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Main portal (clinic/admin/designer)

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Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Investigations are ongoing.

See all updates

Subject portal (ViedocMe)

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Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Investigations are ongoing.

See all updates

Application programming interface (API)

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Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Investigations are ongoing.

See all updates

Background processes (import/export/revisions/alerts/archive/disposal)

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Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Investigations are ongoing.

See all updates

Reporting tool (ViedocReports)

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Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Investigations are ongoing.

See all updates

Document management (ViedocTMF)

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Problem launching Viedoc on the European production instance

Started 16 Jan 2025 11:52:47 (2 days ago), resolved 16 Jan 2025 11:59:47 (2 days ago)

Critical Incident

Resolved

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

More...

Investigations are ongoing.

See all updates

Viedoc 4 - China

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Main portal (clinic/admin/designer)

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Subject portal (ViedocMe)

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Application programming interface (API)

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Background processes (import/export/revisions/alerts/archive/disposal)

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Reporting tool (ViedocReports)

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Document management (ViedocTMF)

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Viedoc 4 - US

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Main portal (clinic/admin/designer)

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Subject portal (ViedocMe)

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Application programming interface (API)

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Background processes (import/export/revisions/alerts/archive/disposal)

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Reporting tool (ViedocReports)

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Document management (ViedocTMF)

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Viedoc 3 - Japan

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Viedoc 3 - Europe

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Viedoc Alternatives

FreeStyle Libre Server

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Account Registration

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United States

Started 23 Dec 2024 21:50:06 (25 days ago), still ongoing

Incident without Impact

Investigating

Account Registration

United States

More...

To keep our servers updated for optimal performance, a maintenance event is scheduled for United States on 7 January at 6:00pm US Pacific Daylight Time (GMT-7).

During this time: New LibreView customers will not be able to create an account. Existing LibreView customers will not be able to log in or access any LibreView features.

New FreeStyle LibreLink and FreeStyle Libre 2 app* customers will not be able to create an account. Existing FreeStyle LibreLink, FreeStyle Libre 2, and FreeStyle Libre 3 app customers will not be able to sign into their app, change their LibreLinkUp connection, access "Connect to Practice" or upload data to www.libreview.com.

New LibreLinkUp customers will not be able to create an account. Existing LibreLinkUp customers will not be able to sign into their app or receive glucose data or notifications.

Libre Data Sharing API will be unavailable during this time.

Please check back with this site for updates.

Connected Apps

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United States

Started 23 Dec 2024 21:50:06 (25 days ago), still ongoing

Incident without Impact

Investigating

Account Registration

United States

More...

To keep our servers updated for optimal performance, a maintenance event is scheduled for United States on 7 January at 6:00pm US Pacific Daylight Time (GMT-7).

During this time: New LibreView customers will not be able to create an account. Existing LibreView customers will not be able to log in or access any LibreView features.

New LibreLinkUp customers will not be able to create an account. Existing LibreLinkUp customers will not be able to sign into their app or receive glucose data or notifications.

Libre Data Sharing API will be unavailable during this time.

Please check back with this site for updates.

See all

Castor

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Kalix EMR

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meddbase

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BioData Catalyst

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US - LifeOmic

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CommCare HQ

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Medable

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Viedoc Status

Real-time updates of Viedoc issues and outages

Viedoc status is Operational

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

Document management (ViedocTMF)

Active Incidents

Recently Resolved Incidents

Viedoc Outage Survival Guide

Viedoc Components

Viedoc 4 - Japan

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

Document management (ViedocTMF)

Viedoc 4 - Europe

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

Document management (ViedocTMF)

Viedoc 4 - China

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

Document management (ViedocTMF)

Viedoc 4 - US

Main portal (clinic/admin/designer)

Subject portal (ViedocMe)

Application programming interface (API)

Background processes (import/export/revisions/alerts/archive/disposal)

Reporting tool (ViedocReports)

Document management (ViedocTMF)

Viedoc 3 - Japan

Viedoc 3 - Europe

Viedoc Alternatives

Account Registration

Connected Apps

Commonly Used Together