Viedoc status is Operational

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Subject portal (ViedocMe)
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Application programming interface (API)
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Background processes (import/export/revisions/alerts/archive/disposal)
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Reporting tool (ViedocReports)
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Document management (ViedocTMF)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

France Central outage (Viedoc Europe)
Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
Major Incident
Postmortem
Main portal (clinic/admin/designer)
Subject portal (ViedocMe)
Application programming interface (API)
Background processes (import/export/revisions/alerts/archive/disposal)
Reporting tool (ViedocReports)
More...

We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

Recently Resolved Incidents

No recent incidents

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    Viedoc Components

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    Viedoc 4 - Japan

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    Subject portal (ViedocMe)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 4 - Europe

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    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Subject portal (ViedocMe)
    Sat 15
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    Mon 17
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    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Application programming interface (API)
    Sat 15
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    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Background processes (import/export/revisions/alerts/archive/disposal)
    Sat 15
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    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Reporting tool (ViedocReports)
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    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Document management (ViedocTMF)
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    now
    France Central outage (Viedoc Europe)
    Started 17 Aug 2026 09:54:00 (5 days ago), resolved 17 Aug 2026 11:20:31 (5 days ago)
    Major Incident
    Postmortem
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    We are experiencing inssues in an underlying platform component from Azure in the France Central region, this is creating some loss of traffic which you can experience as the service not being available for short periods of time. We are investigating and will keep you posted here.

    Viedoc 4 - China

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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 4 - US

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    Subject portal (ViedocMe)
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    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 3 - Japan

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    Viedoc 3 - Europe

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