Viedoc Status

Viedoc Status

Real-time updates of Viedoc issues and outages

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Viedoc status is Operational

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Main portal (clinic/admin/designer)
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Subject portal (ViedocMe)
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Application programming interface (API)
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Background processes (import/export/revisions/alerts/archive/disposal)
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Reporting tool (ViedocReports)
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Document management (ViedocTMF)
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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Operational disturbance observed on the Chinese instance
Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
Incident without Impact
Resolved
Main portal (clinic/admin/designer)
Subject portal (ViedocMe)
Application programming interface (API)
Background processes (import/export/revisions/alerts/archive/disposal)
Reporting tool (ViedocReports)
More...

Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

See all updates

Viedoc Outage Survival Guide

A step-by-step guide to help you survive a Viedoc outage
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    Viedoc Components

    Viedoc Status

    Viedoc

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    Viedoc 4 - Japan

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    Main portal (clinic/admin/designer)
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    Subject portal (ViedocMe)
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    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    Reporting tool (ViedocReports)
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    now
    Document management (ViedocTMF)
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    Viedoc 4 - Europe

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    Main portal (clinic/admin/designer)
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    Subject portal (ViedocMe)
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    Application programming interface (API)
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    Background processes (import/export/revisions/alerts/archive/disposal)
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    now
    Reporting tool (ViedocReports)
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    Document management (ViedocTMF)
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    Viedoc 4 - China

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    now
    Main portal (clinic/admin/designer)
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    now
    Operational disturbance observed on the Chinese instance
    Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
    Incident without Impact
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

    See all updates
    Subject portal (ViedocMe)
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    now
    Operational disturbance observed on the Chinese instance
    Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
    Incident without Impact
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

    See all updates
    Application programming interface (API)
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    now
    Operational disturbance observed on the Chinese instance
    Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
    Incident without Impact
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

    See all updates
    Background processes (import/export/revisions/alerts/archive/disposal)
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    now
    Operational disturbance observed on the Chinese instance
    Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
    Incident without Impact
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

    See all updates
    Reporting tool (ViedocReports)
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    now
    Operational disturbance observed on the Chinese instance
    Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
    Incident without Impact
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

    See all updates
    Document management (ViedocTMF)
    Sun 17
    Mon 18
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    now
    Operational disturbance observed on the Chinese instance
    Started 18 May 2026 09:55:52 (6 days ago), resolved 18 May 2026 10:32:44 (6 days ago)
    Incident without Impact
    Resolved
    Main portal (clinic/admin/designer)
    Subject portal (ViedocMe)
    Application programming interface (API)
    Background processes (import/export/revisions/alerts/archive/disposal)
    Reporting tool (ViedocReports)
    More...

    Operational disturbance observed in Training on the Chinese instance (clinic.viedoc.cn). Investigations are ongoing.

    See all updates

    Viedoc 4 - US

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    now
    Main portal (clinic/admin/designer)
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    Subject portal (ViedocMe)
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    now
    Application programming interface (API)
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    now
    Background processes (import/export/revisions/alerts/archive/disposal)
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    now
    Reporting tool (ViedocReports)
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    now
    Document management (ViedocTMF)
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    now

    Viedoc 3 - Japan

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    now

    Viedoc 3 - Europe

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    now

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