Viedoc Status
Real-time updates of Viedoc issues and outages
Viedoc status is Operational
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Last updated 1 minute ago from official status page. Learn more
Stay ahead of Viedoc outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.
Active Incidents
No active incidents
Recently Resolved Incidents
Delay in email delivery on EU instances
Started 25 Nov 2025 13:31:46 (24 hours ago), resolved 26 Nov 2025 09:08:04 (4 hours ago)
Minor Incident
Resolved
Background processes (import/export/revisions/alerts/archive/disposal)
Between 13:22 CET and 14:12 CET on 25 November 2025, Viedoc did not send any emails from the EU training and production instance due to a service disruption. The issue was identified and fully resolved at 14:12 CET, after which email processing resumed as normal.
All emails triggered during the affected period have been queued and will be delivered.
The incident was caused by a malfunction at one of our subprocessors.
Viedoc Outage Survival Guide
A step-by-step guide to help you survive a Viedoc outage
NaN%
Viedoc Components
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Viedoc 4 - Japan
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Main portal (clinic/admin/designer)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Subject portal (ViedocMe)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Application programming interface (API)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Reporting tool (ViedocReports)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Document management (ViedocTMF)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Viedoc 4 - Europe
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Main portal (clinic/admin/designer)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Subject portal (ViedocMe)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Application programming interface (API)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Delay in email delivery on EU instances
Started 25 Nov 2025 13:31:46 (24 hours ago), resolved 26 Nov 2025 09:08:04 (4 hours ago)
Minor Incident
Resolved
Background processes (import/export/revisions/alerts/archive/disposal)
Between 13:22 CET and 14:12 CET on 25 November 2025, Viedoc did not send any emails from the EU training and production instance due to a service disruption. The issue was identified and fully resolved at 14:12 CET, after which email processing resumed as normal.
All emails triggered during the affected period have been queued and will be delivered.
The incident was caused by a malfunction at one of our subprocessors.
Reporting tool (ViedocReports)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Document management (ViedocTMF)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Viedoc 4 - China
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Main portal (clinic/admin/designer)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Subject portal (ViedocMe)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Application programming interface (API)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Reporting tool (ViedocReports)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Document management (ViedocTMF)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Viedoc 4 - US
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Main portal (clinic/admin/designer)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Subject portal (ViedocMe)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Application programming interface (API)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Background processes (import/export/revisions/alerts/archive/disposal)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Reporting tool (ViedocReports)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Document management (ViedocTMF)
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Viedoc 3 - Japan
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now
Viedoc 3 - Europe
Wed 19
Thu 20
Fri 21
Sat 22
Sun 23
Mon 24
Tue 25
now