Viedoc Status
Real-time updates of Viedoc issues and outages
Viedoc status is Operational
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Main portal (clinic/admin/designer)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Main portal (clinic/admin/designer)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Last updated 1 minute ago from official status page. Learn more
You're checking on Viedoc - but is your own site converting?
Outages aren't the only thing that costs you visitors.
Get a visual audit that shows exactly where your site loses conversions.
Free, takes 2 minutes.
Audit Your Website Free →
Active Incidents
No active incidents
Recently Resolved Incidents
Issues with randomization configuration approval and legacy medical coding tool on EU and US instances
Started 6 May 2026 09:48:12 (11 days ago), resolved 11 May 2026 09:54:52 (6 days ago)
Minor Incident
Resolved
Main portal (clinic/admin/designer)
Main portal (clinic/admin/designer)
After the Viedoc 4.94 release, the following issues affect the EU and US training and production instances:
- Users cannot approve randomization configurations in Viedoc Admin when kit allocation is not used. Randomization and kit allocation in Viedoc Clinic are not affected.
- WHO Drug dictionary terms are not loading as expected in the legacy medical coding tool. The new medical coding tool is not affected.
We are working on a fix for these issues.
Viedoc Outage Survival Guide
A step-by-step guide to help you survive a Viedoc outage
NaN%
Viedoc Components
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc 4 - Japan
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Main portal (clinic/admin/designer)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Subject portal (ViedocMe)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Application programming interface (API)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Background processes (import/export/revisions/alerts/archive/disposal)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Reporting tool (ViedocReports)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Document management (ViedocTMF)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc 4 - Europe
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Main portal (clinic/admin/designer)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Issues with randomization configuration approval and legacy medical coding tool on EU and US instances
Started 6 May 2026 09:48:12 (11 days ago), resolved 11 May 2026 09:54:52 (6 days ago)
Minor Incident
Resolved
Main portal (clinic/admin/designer)
Main portal (clinic/admin/designer)
After the Viedoc 4.94 release, the following issues affect the EU and US training and production instances:
- Users cannot approve randomization configurations in Viedoc Admin when kit allocation is not used. Randomization and kit allocation in Viedoc Clinic are not affected.
- WHO Drug dictionary terms are not loading as expected in the legacy medical coding tool. The new medical coding tool is not affected.
We are working on a fix for these issues.
Subject portal (ViedocMe)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Application programming interface (API)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Background processes (import/export/revisions/alerts/archive/disposal)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Reporting tool (ViedocReports)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Document management (ViedocTMF)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc 4 - China
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Main portal (clinic/admin/designer)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Subject portal (ViedocMe)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Application programming interface (API)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Background processes (import/export/revisions/alerts/archive/disposal)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Reporting tool (ViedocReports)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Document management (ViedocTMF)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc 4 - US
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Main portal (clinic/admin/designer)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Issues with randomization configuration approval and legacy medical coding tool on EU and US instances
Started 6 May 2026 09:48:12 (11 days ago), resolved 11 May 2026 09:54:52 (6 days ago)
Minor Incident
Resolved
Main portal (clinic/admin/designer)
Main portal (clinic/admin/designer)
After the Viedoc 4.94 release, the following issues affect the EU and US training and production instances:
- Users cannot approve randomization configurations in Viedoc Admin when kit allocation is not used. Randomization and kit allocation in Viedoc Clinic are not affected.
- WHO Drug dictionary terms are not loading as expected in the legacy medical coding tool. The new medical coding tool is not affected.
We are working on a fix for these issues.
Subject portal (ViedocMe)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Application programming interface (API)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Background processes (import/export/revisions/alerts/archive/disposal)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Reporting tool (ViedocReports)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Document management (ViedocTMF)
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc 3 - Japan
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc 3 - Europe
Sun 10
Mon 11
Tue 12
Wed 13
Thu 14
Fri 15
Sat 16
now
Viedoc Alternatives
Commonly Used Together
Stay ahead of Viedoc outages
Sign up to create a custom dashboard to monitor the services you rely on. 3,000+ services supported.