CommCare HQ Status: check for CommCare HQ outages and issues

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CommCare HQ www.commcarehq.org

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Form Builder

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User Management

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Syncs with CommCare HQ

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Degraded performance on www.commcarehq.org affecting application sync and restores

Started 13 Jul 2026 10:39:00 (5 days ago), resolved 13 Jul 2026 17:45:40 (4 days ago)

Incident without Impact

Resolved

Syncs with CommCare HQ

Form Submissions

Web Apps

Core Functionality

Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

Resolved: Officially marking the incident as resolved. All systems are fully functional.

13 Jul 2026 17:45:40 (4 days ago)

Monitoring: Dear Users, Performance and normal system function is Operational. We apologize for the inconvenience and thank you for your patience as we worked to resolve the issue.

13 Jul 2026 17:40:51 (4 days ago)

Monitoring: Dear Users, With the fixes applied so far, we have seen some improvement, but the issue has not been fully resolved. We are continuing to actively work on this and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 16:10:28 (4 days ago)

Investigating: Dear Users, We are currently applying a temporary fix to help mitigate the impact on form submissions and syncs. We are continuing to work on identifying the root cause and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 13:30:28 (5 days ago)

Investigating: Dear Users, We are continuing to investigate this issue. While an initial fix was implemented and showed some improvement, we are still seeing impact on form submissions and syncs. Our team is actively working to fully resolve this and will share the next update as soon as we have more information. Thank you for your patience.

13 Jul 2026 12:32:39 (5 days ago)

Monitoring: Dear Users,

We have identified the root cause of the issue and have implemented a fix. Submission rates are already showing improvement. We are continuing to monitor closely and will update you once the issue is fully resolved.

13 Jul 2026 12:13:23 (5 days ago)

Investigating: Dear Users,

We are still actively investigating the issue impacting form submissions and data syncs with CommCare HQ. Our development team is continuing to work on identifying the root cause and we will share another update as soon as we have more information.

13 Jul 2026 11:53:54 (5 days ago)

Investigating: We are continuing to investigate this issue.

13 Jul 2026 10:39:48 (5 days ago)

Investigating: Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

13 Jul 2026 10:39:00 (5 days ago)

See all updates

Form Submissions

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Degraded performance on www.commcarehq.org affecting application sync and restores

Started 13 Jul 2026 10:39:00 (5 days ago), resolved 13 Jul 2026 17:45:40 (4 days ago)

Incident without Impact

Resolved

Syncs with CommCare HQ

Form Submissions

Web Apps

Core Functionality

Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

Resolved: Officially marking the incident as resolved. All systems are fully functional.

13 Jul 2026 17:45:40 (4 days ago)

Monitoring: Dear Users, Performance and normal system function is Operational. We apologize for the inconvenience and thank you for your patience as we worked to resolve the issue.

13 Jul 2026 17:40:51 (4 days ago)

Monitoring: Dear Users, With the fixes applied so far, we have seen some improvement, but the issue has not been fully resolved. We are continuing to actively work on this and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 16:10:28 (4 days ago)

Investigating: Dear Users, We are currently applying a temporary fix to help mitigate the impact on form submissions and syncs. We are continuing to work on identifying the root cause and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 13:30:28 (5 days ago)

Investigating: Dear Users, We are continuing to investigate this issue. While an initial fix was implemented and showed some improvement, we are still seeing impact on form submissions and syncs. Our team is actively working to fully resolve this and will share the next update as soon as we have more information. Thank you for your patience.

13 Jul 2026 12:32:39 (5 days ago)

Monitoring: Dear Users,

We have identified the root cause of the issue and have implemented a fix. Submission rates are already showing improvement. We are continuing to monitor closely and will update you once the issue is fully resolved.

13 Jul 2026 12:13:23 (5 days ago)

Investigating: Dear Users,

We are still actively investigating the issue impacting form submissions and data syncs with CommCare HQ. Our development team is continuing to work on identifying the root cause and we will share another update as soon as we have more information.

13 Jul 2026 11:53:54 (5 days ago)

Investigating: We are continuing to investigate this issue.

13 Jul 2026 10:39:48 (5 days ago)

Investigating: Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

13 Jul 2026 10:39:00 (5 days ago)

See all updates

Data Exports

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Project Reporting

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Report Builder

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SMS / Messaging

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Bulk Case Import

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CommCare APIs

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Web Apps

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Degraded performance on www.commcarehq.org affecting application sync and restores

Started 13 Jul 2026 10:39:00 (5 days ago), resolved 13 Jul 2026 17:45:40 (4 days ago)

Incident without Impact

Resolved

Syncs with CommCare HQ

Form Submissions

Web Apps

Core Functionality

Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

Resolved: Officially marking the incident as resolved. All systems are fully functional.

13 Jul 2026 17:45:40 (4 days ago)

Monitoring: Dear Users, Performance and normal system function is Operational. We apologize for the inconvenience and thank you for your patience as we worked to resolve the issue.

13 Jul 2026 17:40:51 (4 days ago)

Monitoring: Dear Users, With the fixes applied so far, we have seen some improvement, but the issue has not been fully resolved. We are continuing to actively work on this and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 16:10:28 (4 days ago)

Investigating: Dear Users, We are currently applying a temporary fix to help mitigate the impact on form submissions and syncs. We are continuing to work on identifying the root cause and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 13:30:28 (5 days ago)

Investigating: Dear Users, We are continuing to investigate this issue. While an initial fix was implemented and showed some improvement, we are still seeing impact on form submissions and syncs. Our team is actively working to fully resolve this and will share the next update as soon as we have more information. Thank you for your patience.

13 Jul 2026 12:32:39 (5 days ago)

Monitoring: Dear Users,

We have identified the root cause of the issue and have implemented a fix. Submission rates are already showing improvement. We are continuing to monitor closely and will update you once the issue is fully resolved.

13 Jul 2026 12:13:23 (5 days ago)

Investigating: Dear Users,

We are still actively investigating the issue impacting form submissions and data syncs with CommCare HQ. Our development team is continuing to work on identifying the root cause and we will share another update as soon as we have more information.

13 Jul 2026 11:53:54 (5 days ago)

Investigating: We are continuing to investigate this issue.

13 Jul 2026 10:39:48 (5 days ago)

Investigating: Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

13 Jul 2026 10:39:00 (5 days ago)

See all updates

CommCare Data Export Tool

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Core Functionality

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Degraded performance on www.commcarehq.org affecting application sync and restores

Started 13 Jul 2026 10:39:00 (5 days ago), resolved 13 Jul 2026 17:45:40 (4 days ago)

Incident without Impact

Resolved

Syncs with CommCare HQ

Form Submissions

Web Apps

Core Functionality

Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

Resolved: Officially marking the incident as resolved. All systems are fully functional.

13 Jul 2026 17:45:40 (4 days ago)

Monitoring: Dear Users, Performance and normal system function is Operational. We apologize for the inconvenience and thank you for your patience as we worked to resolve the issue.

13 Jul 2026 17:40:51 (4 days ago)

Monitoring: Dear Users, With the fixes applied so far, we have seen some improvement, but the issue has not been fully resolved. We are continuing to actively work on this and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 16:10:28 (4 days ago)

Investigating: Dear Users, We are currently applying a temporary fix to help mitigate the impact on form submissions and syncs. We are continuing to work on identifying the root cause and will share another update as soon as we have more information. Thank you for your patience.

13 Jul 2026 13:30:28 (5 days ago)

Investigating: Dear Users, We are continuing to investigate this issue. While an initial fix was implemented and showed some improvement, we are still seeing impact on form submissions and syncs. Our team is actively working to fully resolve this and will share the next update as soon as we have more information. Thank you for your patience.

13 Jul 2026 12:32:39 (5 days ago)

Monitoring: Dear Users,

We have identified the root cause of the issue and have implemented a fix. Submission rates are already showing improvement. We are continuing to monitor closely and will update you once the issue is fully resolved.

13 Jul 2026 12:13:23 (5 days ago)

Investigating: Dear Users,

We are still actively investigating the issue impacting form submissions and data syncs with CommCare HQ. Our development team is continuing to work on identifying the root cause and we will share another update as soon as we have more information.

13 Jul 2026 11:53:54 (5 days ago)

Investigating: We are continuing to investigate this issue.

13 Jul 2026 10:39:48 (5 days ago)

Investigating: Dear Users,

We are currently experiencing an issue where mobile and webapp users may face delays or failures when submitting forms, syncing data, or logging in to CommCare for the first time. We are investigating this as a high priority and will provide an update as soon as we have more information. Thank you for your patience.

13 Jul 2026 10:39:00 (5 days ago)

See all updates

CommCare HQ india.commcarehq.org

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Data Forwarding

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Form Builder

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App Preview

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App Release Management

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Data Cleaning

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User Management

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Syncs with CommCareHQ

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Report an Issue

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Overall

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Form Submissions

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Data Exports

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Project Reporting

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SMS / Messaging

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Bulk Case Import

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CommCare APIs

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Web Apps

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Core Functionality

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CommCare HQ eu.commcarehq.org

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Report Builder

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Form Builder

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App Release Management

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CommCare Data Export Tool

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User Management

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Syncs with CommCare HQ

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Data Forwarding

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Form Submissions

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Data Exports

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Project Reporting

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App Preview

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Data Cleaning

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SMS / Messaging

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Report an Issue

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Bulk Case Import

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CommCare APIs

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Overall

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Web Apps

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Core Functionality

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CommCare HQ Status

Real-time updates of CommCare HQ issues and outages

CommCare HQ status is Operational

Syncs with CommCare HQ

Form Submissions

Web Apps

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CommCare HQ www.commcarehq.org

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CommCare HQ india.commcarehq.org

Data Forwarding

Form Builder

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Syncs with CommCareHQ

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CommCare HQ eu.commcarehq.org

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CommCare Data Export Tool

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