CommCare HQ status is Operational

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Syncs with CommCare HQ
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Form Submissions
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Data Exports
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Bulk Case Import
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Core Functionality
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Active Incidents

No active incidents

Recently Resolved Incidents

Issue with Syncs and Form Submissions
Started 22 Apr 2025 10:39:00 (3 hours ago), resolved 22 Apr 2025 13:21:43 (41 minutes ago)
Minor Incident
Resolved
Syncs with CommCare HQ
Form Submissions
Core Functionality

Dear Users,

We’re currently investigating an issue affecting form submissions and syncs with CommCare HQ for some project spaces. As a result, you may encounter errors when submitting forms or syncing data, whether on mobile devices, App Preview, or Web Apps.

Our development team is actively working to identify the root cause and implement a fix as quickly as possible.

We sincerely apologize for the disruption and appreciate your patience as we work to resolve this.

Outage affecting data exports, file downloads and imports on www.commcarehq.org
Started 18 Apr 2025 08:34:28 (4 days ago), resolved 18 Apr 2025 08:34:28 (4 days ago)
Incident without Impact
Resolved
Data Exports
Bulk Case Import
Core Functionality

Dear user,

We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this. We apologies for any inconvenience this may have caused.

Thanks!

CommCare HQ Outage Survival Guide

A step-by-step guide to help you survive a CommCare HQ outage
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    CommCare HQ Components

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    CommCare HQ www.commcarehq.org

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    Form Builder
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    App Release Management
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    User Management
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    Syncs with CommCare HQ
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    Issue with Syncs and Form Submissions
    Started 22 Apr 2025 10:39:00 (3 hours ago), resolved 22 Apr 2025 13:21:43 (41 minutes ago)
    Minor Incident
    Resolved
    Syncs with CommCare HQ
    Form Submissions
    Core Functionality

    Dear Users,

    We’re currently investigating an issue affecting form submissions and syncs with CommCare HQ for some project spaces. As a result, you may encounter errors when submitting forms or syncing data, whether on mobile devices, App Preview, or Web Apps.

    Our development team is actively working to identify the root cause and implement a fix as quickly as possible.

    We sincerely apologize for the disruption and appreciate your patience as we work to resolve this.

    Form Submissions
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    now
    Issue with Syncs and Form Submissions
    Started 22 Apr 2025 10:39:00 (3 hours ago), resolved 22 Apr 2025 13:21:43 (41 minutes ago)
    Minor Incident
    Resolved
    Syncs with CommCare HQ
    Form Submissions
    Core Functionality

    Dear Users,

    We’re currently investigating an issue affecting form submissions and syncs with CommCare HQ for some project spaces. As a result, you may encounter errors when submitting forms or syncing data, whether on mobile devices, App Preview, or Web Apps.

    Our development team is actively working to identify the root cause and implement a fix as quickly as possible.

    We sincerely apologize for the disruption and appreciate your patience as we work to resolve this.

    Data Exports
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    Wed 16
    Thu 17
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    now
    Outage affecting data exports, file downloads and imports on www.commcarehq.org
    Started 18 Apr 2025 08:34:28 (4 days ago), resolved 18 Apr 2025 08:34:28 (4 days ago)
    Incident without Impact
    Resolved
    Data Exports
    Bulk Case Import
    Core Functionality

    Dear user,

    We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this. We apologies for any inconvenience this may have caused.

    Thanks!

    Project Reporting
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    now
    SMS / Messaging
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    Report Builder
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    now
    Bulk Case Import
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    now
    Outage affecting data exports, file downloads and imports on www.commcarehq.org
    Started 18 Apr 2025 08:34:28 (4 days ago), resolved 18 Apr 2025 08:34:28 (4 days ago)
    Incident without Impact
    Resolved
    Data Exports
    Bulk Case Import
    Core Functionality

    Dear user,

    We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this. We apologies for any inconvenience this may have caused.

    Thanks!

    CommCare APIs
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    CommCare Data Export Tool
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    Web Apps
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    now
    Core Functionality
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    Outage affecting data exports, file downloads and imports on www.commcarehq.org
    Started 18 Apr 2025 08:34:28 (4 days ago), resolved 18 Apr 2025 08:34:28 (4 days ago)
    Incident without Impact
    Resolved
    Data Exports
    Bulk Case Import
    Core Functionality

    Dear user,

    We experienced a temporary outage from 7:46 AM UTC to 8:32 AM UTC affecting data exports , file downloads and imports on www.commcarehq.org. Our Development team was able to Identify the root cause and immediately implemented a fix to resolve this. We apologies for any inconvenience this may have caused.

    Thanks!

    Issue with Syncs and Form Submissions
    Started 22 Apr 2025 10:39:00 (3 hours ago), resolved 22 Apr 2025 13:21:43 (41 minutes ago)
    Minor Incident
    Resolved
    Syncs with CommCare HQ
    Form Submissions
    Core Functionality

    Dear Users,

    We’re currently investigating an issue affecting form submissions and syncs with CommCare HQ for some project spaces. As a result, you may encounter errors when submitting forms or syncing data, whether on mobile devices, App Preview, or Web Apps.

    Our development team is actively working to identify the root cause and implement a fix as quickly as possible.

    We sincerely apologize for the disruption and appreciate your patience as we work to resolve this.

    Data Forwarding
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    CommCare HQ india.commcarehq.org

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    Form Builder
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    now
    App Preview
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    App Release Management
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    Data Cleaning
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    User Management
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    Report an Issue
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    Syncs with CommCareHQ
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    Overall
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    now
    Form Submissions
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    now
    Data Exports
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    now
    Project Reporting
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    now
    SMS / Messaging
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    now
    Bulk Case Import
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    now
    CommCare APIs
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    now
    Web Apps
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    now
    Core Functionality
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    now
    Report Builder
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    now
    CommCare Data Export Tool
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    Data Forwarding
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    App Preview
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    Data Cleaning
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    Report an Issue
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    Overall
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