
UiPath Status
Real-time updates of UiPath issues and outages
UiPath status is Operational
Customer Portal
Agents
IXP
Customer Portal
Studio Web
Agents
Customer Portal
Active Incidents
We are currently investigating an issue impacting Studio Web in the Australia region. Further updates will be provided shortly.
We are currently investigating an issue impacting Studio Web in the US region. Further updates will be provided shortly.
Recently Resolved Incidents
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
We are currently investigating degraded performance affecting IXP in the US region.
Affected functionality:
- Automations utilizing IXP may experience increased latency
- Some requests may return HTTP 503 errors
Next steps: Our team is actively investigating the root cause and working to restore full service. No action is required from customers at this time.
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
UiPath Outage Survival Guide
UiPath Components
UiPath European Union
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Computer Vision
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Marketplace
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Studio Web
Solutions Management
Context Grounding
Autopilot for Everyone
Autopilot (Plugins)
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
Agentic Orchestration
Autopilot for Developers
ScreenPlay
Cloud Robots - VM
UiPath United States
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Computer Vision
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
We are currently investigating degraded performance affecting IXP in the US region.
Affected functionality:
- Automations utilizing IXP may experience increased latency
- Some requests may return HTTP 503 errors
Next steps: Our team is actively investigating the root cause and working to restore full service. No action is required from customers at this time.
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Studio Web
We are currently investigating an issue impacting Studio Web in the US region. Further updates will be provided shortly.
Context Grounding
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
ScreenPlay
UiPath Japan
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Studio Web
Context Grounding
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
ScreenPlay
UiPath India
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Task Mining
Test Manager
IXP
Serverless Robots
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
UiPath Singapore
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
UiPath Australia
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Studio Web
We are currently investigating an issue impacting Studio Web in the Australia region. Further updates will be provided shortly.
Context Grounding
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
UiPath Canada
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Context Grounding
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
UiPath UK
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
We have identified the cause of the disruption impacting Prepare Python environment step for Agents in Multiple Regions and are actively implementing a fix.
Impact: Coded agents failed at the Prepare Python environment step when requires-python>=3.12 was set in pyproject.toml. Workaround: Remove or lower the requires-python constraint in pyproject.toml to >=3.11 until the fix is deployed.
Next update: Additional updates will be provided as remediation continues.
Autopilot for Developers
UiPath Switzerland
UiPath UAE
Automation Cloud
Automation Cloud
Orchestrator
Orchestrator
Action Center
Automation Hub
Automation Ops
Action Center
Apps
Documentation Portal
Document Understanding
Automation Ops
Computer Vision
IXP
Customer Portal
Cloud Robots - VM
Data Service
Autopilot (Plugins)
Documentation Portal
Marketplace
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Studio Web
Context Grounding
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
Autopilot for Developers
UiPath Delayed US
Automation Cloud
Orchestrator
Automation Hub
AI Center
Action Center
Apps
Automation Ops
Cloud Robots - VM
Data Service
Documentation Portal
Document Understanding
Insights
Integration Service
Process Mining
Task Mining
Test Manager
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Studio Web
Context Grounding
Autopilot for Everyone
Agentic Orchestration
Autopilot (Plugins)
Marketplace
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.
Autopilot for Developers
UiPath Delayed EU
Automation Cloud
Orchestrator
Automation Ops
Cloud Robots - VM
Documentation Portal
Document Understanding
Insights
IXP
Serverless Robots
Solutions Management
Customer Portal
We are experiencing degraded service on Customer Portal affecting multiple support-related features.
Affected functionality:
- Customer Support Infrastructure
- Viewing existing support case details and email replies
- Account/Company data loading
- Self-registration case status checks
- File downloads linked to support cases
What's working:
- Authentication and login
- Non-support dependent features (Knowledge Base, Community, etc.)
Root cause: An upstream dependency used by Customer Portal's support Infrastructure is currently experiencing a service disruption.
Next steps: Our team is actively monitoring the situation and working to restore full service as quickly as possible. No action is required from customers at this time.
We will provide updates as the situation evolves.
Autopilot (Plugins)
Marketplace
UiPath UAE
Automation Cloud
Orchestrator
Automation Hub
AI Center
Apps
Automation Ops
Computer Vision
Insights
Test Manager
Serverless Robots
Studio Web
Context Grounding
Autopilot for Everyone
Autopilot (Plugins)
Agents
We are investigating reports of an outage impacting the Web Search tool used in RPA workflows and Agents in Multiple Regions. Impact: Users may be unable to run RPA workflows or deployed/debug Agents that rely on the Web Search tool, which may cause those automations to fail. Next update: Our teams are working to understand the cause and scope and will share updates as available.