UiPath Status

Resolved: The mitigation has been effective, and all affected services are now operating normally. Service health is stable, and error rates have returned to expected levels. We apologize for the disruption and appreciate your patience throughout this incident.

Monitoring: Our engineering team has applied a mitigation to address the issue. Since implementing the mitigation, we have observed a significant reduction in errors, and the affected service is returning to a stable state. We are continuing to closely monitor the service to ensure stability and will provide further updates.

Investigating: We are investigating degraded performance affecting Document Understanding Helix 2.0. The extractor and splitter/classifier are experiencing increased delay and occasional failed requests in the Europe region

Investigating: We are investigating degraded performance impacting Document Understanding Service in Europe Region. Our teams are working to identify the cause and we will share more details as the investigation progresses.

Resolved: The fix has been successfully applied, and our monitoring confirms that Extraction and Classifications for Document Understanding in Europe are operating normally. This incident has been resolved.

Monitoring: We have applied the fix, we are currently monitoring the situation closely.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in Europe. Our teams are working to identify the cause and will share more details as the investigation progresses.

Resolved: This incident has been resolved. Extraction and Classification for Document Understanding in US are operating normally.

Monitoring: We are continuing to monitor the fix. Performance and error rates have returned to normal levels. We will provide an update once we confirm full recovery.

Monitoring: We have implemented a fix for the degraded performance impacting Extraction and Classification for Document Understanding in US. We are monitoring the results and will provide an update shortly.

Investigating: We are investigating reports of degraded performance impacting Extraction and Classifications for Document Understanding in US. Our teams are working to identify the cause and will share more details as the investigation progresses.

Resolved: The fix has been applied across all regions and all affected items have been recovered. Monitoring is complete and all systems are operating normally. The issue is resolved.

Monitoring: The fix has been applied across all regions and we're monitoring to confirm full stability.

Identified: The precautionary rollout to remaining regions is still in progress.

Identified: We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.

Identified: The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.

Identified: Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.

Identified: We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway

Identified: We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region. Our teams are working to identify the cause and we will share more details as the investigation progresses.

Resolved: The fix has been applied across all regions and all affected items have been recovered. Monitoring is complete and all systems are operating normally. The issue is resolved.

Monitoring: The fix has been applied across all regions and we're monitoring to confirm full stability.

Identified: The precautionary rollout to remaining regions is still in progress.

Identified: We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.

Identified: The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.

Identified: Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.

Identified: We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway

Identified: We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region. Our teams are working to identify the cause and we will share more details as the investigation progresses.

Resolved: The fix has been applied across all regions and all affected items have been recovered. Monitoring is complete and all systems are operating normally. The issue is resolved.

Monitoring: The fix has been applied across all regions and we're monitoring to confirm full stability.

Identified: The precautionary rollout to remaining regions is still in progress.

Identified: We're still rolling the same fix out to remaining regions as a precaution. No further customer impact is expected.

Identified: The fix has been applied to all impacted regions and the affected items have been recovered. As a precaution, we're rolling the same fix out to remaining regions. No further customer impact is expected.

Identified: Recovery is complete in Japan and we're validating the changes. We'll apply the same fix to the remaining regions and update as each completes.

Identified: We've prepared a fix and are validating it before applying it to affected queue items. We'll post again once recovery is underway

Identified: We've identified the cause of an issue affecting a subset of recently created queue items. No data has been lost, and we've confirmed all affected items can be fully recovered. We're validating a fix and will begin recovery shortly.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating degraded performance impacting Insights Service in Japan, Singapore and Australia Region. Our teams are working to identify the cause and we will share more details as the investigation progresses.