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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

Cloud Robots - VM

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

Cloud Robots - VM

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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IXP

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Gemini-2.5-Flash not working in Australia

Started 22 Oct 2026 12:59:13 (5 days ago), resolved 22 Oct 2026 21:02:48 (4 days ago)

Major Incident

Postmortem

IXP

We have identified an issue affecting IXP for customers hosted in the Australia region. Since 10:24 UTC, requests that use the Gemini 2.5 Flash model are failing in the region. Other models are not affected. Customer data continues to be processed only within Australia. We are working with Google to restore service

Postmortem: ## Customer impact

Between October 22, 2026 at 10:24 am UTC and October 22, 2026 at 6:04 pm UTC, document processing requests that used Gemini 2.5 Flash in the Australia region failed with capacity errors. The impact lasted approximately 7 hours and 40 minutes.

A subset of customers using document extraction workflows in that region were affected. During a temporary in-region fallback attempt, some extraction requests recovered briefly, but word-level attribution and generated page text were degraded until the fallback also began failing.

Root cause

The root cause was a provider-side regional network disruption during concurrent maintenance. This caused severe bandwidth throttling in the provider's model-serving environment, which prevented the backend systems from loading the model data needed to serve Gemini 2.5 Flash and Gemini 3.5 Flash requests reliably in the affected region.

Detection

The issue was detected through automated alerting that identified rate-limiting errors on Gemini 2.5 Flash in the Australia region. Our engineering team confirmed through telemetry that affected requests were failing consistently and began coordinating a response.

Response

At 1:40 pm UTC, we routed affected Gemini 2.5 Flash traffic to Gemini 3.5 Flash within the same region to preserve data residency. Initial telemetry showed no capacity errors after that change, but by 2:10 pm UTC, Gemini 3.5 Flash was also returning capacity errors, so the fallback was no longer viable.

At 2:05 pm UTC, we adjusted related document processing paths so attribution and page-text generation would use the same in-region fallback; that adjustment completed at approximately 2:09 pm UTC. After the fallback also failed, we reverted the routing change, and by 4:28 pm UTC traffic was back on the expected Gemini 2.5 Flash path.

At 5:38 pm UTC, telemetry showed improving Gemini 2.5 Flash success rates. From 6:04 pm UTC onward, no further capacity errors were observed, and subsequent requests succeeded.

Follow up

Complete the reserved model capacity assessment for the affected region using the observed traffic patterns
Evaluate retry and backoff behavior in document processing clients to reduce retry amplification during provider-side capacity failures.

26 Oct 2026 03:20:24 (1 day ago)

Resolved: Issue is resolved from Google.

22 Oct 2026 21:02:48 (4 days ago)

Monitoring: We are observing improvements on Gemini 2.5 Flash traffic. We are monitoring a possible fix from Google.

22 Oct 2026 17:56:41 (4 days ago)

Investigating: We've contacted Google Support, and they've started investigating on their end. We'll keep monitoring and share updates as we have them.

22 Oct 2026 15:42:01 (5 days ago)

Investigating: Following initial recovery, the service has degraded again. We are investigating and working towards a resolution. We will provide further updates as they become available.

22 Oct 2026 14:33:43 (5 days ago)

Monitoring: A fix has been deployed and the service is recovering. We are monitoring the system to ensure full recovery. Further updates will be shared soon

22 Oct 2026 14:19:53 (5 days ago)

Investigating: We have identified an issue affecting IXP for customers hosted in the Australia region. Since 10:24 UTC, requests that use the Gemini 2.5 Flash model are failing in the region. Other models are not affected. Customer data continues to be processed only within Australia. We are working with Google to restore service

22 Oct 2026 12:59:13 (5 days ago)

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Multiple Region - Insights & Automation Ops Service Down

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Critical Incident

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Automation Ops

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Multiple Region - Insights & Automation Ops Service Down

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Critical Incident

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Automation Ops

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More...

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Critical Incident

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Automation Ops

More...

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

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Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

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Sun 25

Mon 26

now

Context Grounding

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Autopilot for Everyone

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Autopilot (Plugins)

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

Mon 26

now

Agents

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

Mon 26

now

Cloud Robots - VM

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Context Grounding

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Integration Service

Tue 20

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Fri 23

Sat 24

Sun 25

Mon 26

now

Action Center

Tue 20

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Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Agentic Orchestration

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Autopilot for Developers

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Data Service

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Document Understanding

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Solutions Management

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Test Manager

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Notifications

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now

UiPath South Korea

Tue 20

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Mon 26

now

Action Center

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

Mon 26

now

Agentic Orchestration

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Agents

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Apps

Tue 20

Wed 21

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Fri 23

Sat 24

Sun 25

Mon 26

now

Automation Cloud

Tue 20

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now

Automation Hub

Tue 20

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now

Automation Ops

Tue 20

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Mon 26

now

Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

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Mon 26

now

Autopilot (Plugins)

Tue 20

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Sun 25

Mon 26

now

Autopilot for Developers

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

Mon 26

now

Cloud Robots - VM

Tue 20

Wed 21

Thu 22

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Sat 24

Sun 25

Mon 26

now

Context Grounding

Tue 20

Wed 21

Thu 22

Fri 23

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Sun 25

Mon 26

now

Document Understanding

Tue 20

Wed 21

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Fri 23

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Sun 25

Mon 26

now

Data Service

Tue 20

Wed 21

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Fri 23

Sat 24

Sun 25

Mon 26

now

Insights

Tue 20

Wed 21

Thu 22

Fri 23

Sat 24

Sun 25

Mon 26

now

Multiple Region - Insights & Automation Ops Service Down

Started 26 Oct 2026 17:09:32 (12 hours ago), resolved 26 Oct 2026 18:27:37 (11 hours ago)

Critical Incident

Resolved

Automation Ops

More...

We are currently investigating an issue impacting the availability of insights and automation ops services. Our team is actively assessing the situation to identify the underlying cause and determine the necessary steps to restore normal operations. Further updates will be provided as more information becomes available.

See all updates

Integration Service

Tue 20

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Mon 26

now

Orchestrator

Tue 20

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Mon 26

now

Serverless Robots

Tue 20

Wed 21

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Sat 24

Sun 25

Mon 26

now

Solutions Management

Tue 20

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Mon 26

now

Studio Web

Tue 20

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now

Test Manager

Tue 20

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now

Notifications

Tue 20

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now

UiPath Status

Real-time updates of UiPath issues and outages

UiPath status is Operational

Automation Ops

Insights

Automation Ops

Insights

Automation Ops

Insights

Automation Ops

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UiPath Components

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Computer Vision

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