UiPath Status

Resolved: AI Center is now operating normally and full functionality has been restored.

The issue was traced to a downstream service that became unhealthy, impacting availability in the US region. The problem has been mitigated and all systems are stable.

Identified: Our engineering team is actively investigating the incident and working to restore full functionality.

We will provide an update as soon as more information becomes available.

Investigating: We are currently experiencing a partial outage affecting the AI Center in the US region.

Some users may encounter issues accessing AI Center services. Our engineering team is actively investigating the incident and working to restore full functionality.

We will provide an update as soon as more information becomes available.

Resolved: Insights is up and running normally. The team has completed necessary actions, and the system is now healthy.

We are investigating the cause of the underlying system issue that led to the degradation and will take appropriate steps to prevent recurrence.

Monitoring: Uipath Insights unavailable in US region. Team has identified the issue and a fix is applied. We are currently monitoring the service health

Investigating: Uipath Insights unavailable in US region. Team has identified the issue and a fix is applied. We are currently monitoring the service health

Resolved: This incident has been resolved.

Investigating: The impact scope is very narrow. We are closing this incident.

Investigating: The impact scope of the issue is limited to a single enterprise customer in Europe and is not widespread across regions. We will continue to investigate the issue.

Investigating: In Community and Europe there is an issue with solution installations where connection installation is failing. The issue is isolated to only certain tenants. Currently we are investigating the root cause.

Investigating: In Community and Europe there is an issue with solution installations where connection installation is failing. The issue is isolated to only certain tenants. Currently we are investigating the root cause.

Investigating: We are currently investigating an issue where solution installations are failing when they include Connections in the Canada and Japan regions.

Our team is actively working to identify the root cause and restore full functionality as quickly as possible. We will provide an update as soon as more details are available.

Resolved: Between 18:06 UTC and 19:26 UTC on August 11, 2025, Customers have experienced failures in launching Maestro debug instances and delayed execution for regular instances across all regions.

The issue was caused by a feature flag update for throttling, which introduced new JSON keys not recognized by the underlying Limiter implementation. This triggered parsing errors and caused Maestro flows to fail unexpectedly.

The issue was resolved by reverting the feature flag at 19:26 UTC, after which service functionality was restored.

Investigating: Between 18:06 UTC and 19:26 UTC on August 11, 2025, Customers have experienced failures in launching Maestro debug instances and delayed execution for regular instances across all regions.

The issue was caused by a feature flag update for throttling, which introduced new JSON keys not recognized by the underlying Limiter implementation. This triggered parsing errors and caused Maestro flows to fail unexpectedly.

The issue was resolved by reverting the feature flag at 19:26 UTC, after which service functionality was restored.

Resolved: The fix has been validated, and the service has been stable during the monitoring period.

Monitoring: A fix has been implemented, and the service is now operating normally. We are currently monitoring the system to ensure full stability.

We will post a final update once the issue is confirmed resolved.

Investigating: We are currently experiencing degraded performance with the Serverless service. Users may notice increased latency of approximately 1 minute when triggering jobs from UiPath Studio.

Our engineering team is actively investigating and working on a fix. We will provide further updates as soon as more information is available.

Resolved: A memory leak in one of the backend pods led to Out-of-Memory (OOM) exceptions, causing sporadic failures in Identity service requests. The affected pod was identified and terminated and issue is resolved now. We apologize for any disruption and appreciate your patience.

Investigating: Some users may experience intermittent failures when making Identity-related API calls to cloud.uipath.com. We are currently investigating sporadic failures affecting a subset of Identity API requests. Our engineering team is actively working to identify and resolve the root cause.