UiPath Status

Resolved: All systems are stable now. Thank you for your patience and understanding!

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Due to recent infrastructure changes involving traffic routing, the AI Center was temporarily inaccessible between 9 AM UTC to 10:10 AM UTC in the Delayed Enterprise Ring (GxP) in the US. The issue has now been resolved, and we are actively monitoring the system to ensure everything is running smoothly.

Resolved: We rolled back the change proactively. The issue should be resolved for now. The root cause was a change of the Orchestrator outbound IPs. If this still persists, please ensure that all relevant IPs from below doc are whitelisted and that firewall rules are correctly configured on your end. https://docs.uipath.com/orchestrator/automation-cloud/latest/user-guide/orchestrator-outbound-ip-addresses

Monitoring: We have identified that this issue could be related to change we deployed recently. We have rolled back the change and currently monitoring and validating our logs.

Investigating: We are currently investigating a connectivity issue affecting some customers in the Canada region who are having connectivity issues to Orchestrator Cloud.

Our team is actively working to identify the root cause and restore full service as quickly as possible. We will provide updates as more information becomes available.

Resolved: The issue affecting some customers in Europe and the United States has been resolved. The update has been successfully deployed, and everything should now be working as expected.

Identified: The deployment is still in progress, and we're actively investigating the underlying root cause to ensure a complete resolution. We'll share additional updates as the rollout continues and more information becomes available.

Identified: The issue has been identified and a fix is being implemented.

Investigating: Some customer orgs in North Europe and East US cannot select the tenant in "Autopilot for everyone" under "AI Trust Layer". We have identified the fix and planning to deploy the hotfix to production soon.