UiPath Status

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: Some customers in the US region experienced delays in robot log ingestion, with increased activity observed between approximately 11:20 and 11:45 UTC. The issue has been resolved, and log ingestion has returned to normal. Thank you for your patience.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This issue has been resolved. Robot execution logs are syncing and are visible in Orchestrator again for Japan Orchestrator. Thank you for your patience.

Investigating: We are investigating issue where robot execution logs are not showing up in Orchestrator. we are working to determine the full scope and root cause.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved. Between 11:15 and 12:45 UTC on October 15, an internal configuration issue prevented some events from being delivered between UiPath services across multiple regions. The issue was resolved by rolling back the change, and new activity is being processed normally. Some work initiated or in progress during this window may require attention:

• Agents: Agents waiting on Action Center tasks or automation tool results may remain stuck. Jobs started from Orchestrator may also appear stuck or time out.
• Maestro: Processes waiting on user tasks may not have resumed after task completion.
• Apps: Queue item statuses may be outdated, and actions triggered by queue item completion may not have run.
• Autopilot for Everyone: Conversations waiting for automation results may remain stalled.
• Document Understanding and Context Grounding: Automations and agents waiting for extraction, validation, or indexing may remain suspended.
• Integration Service: Connector events may not have triggered the expected processes or notifications.
• Solutions and Studio Web: Solution installs, uninstalls, publishes, deployments, and validations initiated during this window may have failed or timed out. Retrying these operations may resolve the issue.

We apologize for the disruption and thank you for your patience.

Monitoring: The issue has been mitigated. We are monitoring the affected services across regions to ensure stability and confirm that job starts and solution deployments are functioning normally.

Investigating: Since approximately 11:17 UTC, customers across multiple regions have experienced issues with UiPath Agents and Solutions Management. New jobs may remain in Pending status, and running agents may experience delays when processing escalations or waiting for tool results. We are investigating the issue and working toward a resolution.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.

Resolved: This incident has been resolved following the renewal of the expired SSL certificate that affected several ML-dependent services, including IXP, Document Understanding, Computer Vision, Semantic Proxy and Autopilot for Developers. Service recovery has progressed across the affected regions, and automated alerts have been configured to help detect certificate expiry in advance and prevent similar disruptions in the future.

Thank you for your patience and understanding.

Investigating: A fix has been implemented and we are monitoring the results.

Investigating: A fix has been implemented and we are monitoring the results. The issue was limited to Document Understanding, Computer Vision, Semantic Proxy, Autopilot Studi, IXP. We will share another update once the services have fully recovered.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently investigating an outage affecting UiPath Cloud services across multiple regions. Users are unable to access services hosted in the affected regions. Next update: Additional information will be shared as it becomes available.