UiPath Status

Resolved: The issue has been resolved and availability has returned to expected levels. Impact: No ongoing user impact.

Identified: We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation. Mitigation already applied for Europe.

Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place.

Impact: Users may experience intermittent LLM model failures. Additional updates will be provided as we move toward resolution.

Identified: We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation. Mitigation already applied for Europe. Impact: Users may experience intermittent LLM model failures. Additional updates will be provided as we move toward resolution.

Resolved: The outage has been resolved and Document Understanding in US region is fully operational.

Identified: Fix is underway and additional updates will be provided as we move toward.

Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.

Identified: Impact: Users may be unable to write and perform certain operations in US region on Document Understanding.

Next update: Our teams are working to understand the cause and scope and will share updates as available.

Identified: We have identified the cause of the degraded performance impacting write operations for Document Understanding in US region and are working on mitigation.

Impact: Users may experience failures on some of the write operations. Additional updates will be provided as we move toward resolution.

Resolved: The issue has been resolved and Maestro workflow performance has returned to expected levels after degraded performance impacted Maestro workflow in US. Impact: No ongoing user impact. Agent executions that failed will have to be retried manually.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows. Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows. Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: Mitigation has been applied and performance is improving for the issue that impacted [impacted functionality / user symptom] in Maestro across US. Impact: Users may still experience degraded perfornance but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows.

We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows.

We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.

Investigating: We are investigating reports of degraded performance impacting workflows for Maestro in east US. Impact: Users may experience intermittent failures or stuck workflows. Our teams are working to identify the cause and will share more details as the investigation progresses.

Resolved: The issue has been resolved and Maestro workflow performance has returned to expected levels after degraded performance impacted Maestro workflow in US. Impact: No ongoing user impact. Agent executions that failed will have to be retried manually.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows. Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows. Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: Mitigation has been applied and performance is improving for the issue that impacted [impacted functionality / user symptom] in Maestro across US. Impact: Users may still experience degraded perfornance but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows.

We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows.

We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.

Investigating: We are investigating reports of degraded performance impacting workflows for Maestro in east US. Impact: Users may experience intermittent failures or stuck workflows. Our teams are working to identify the cause and will share more details as the investigation progresses.

Resolved: The issue has been resolved and Maestro workflow performance has returned to expected levels after degraded performance impacted Maestro workflow in US. Impact: No ongoing user impact. Agent executions that failed will have to be retried manually.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows. Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows. Impact: Users may still experience degraded performance, but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: Mitigation has been applied and performance is improving for the issue that impacted [impacted functionality / user symptom] in Maestro across US. Impact: Users may still experience degraded perfornance but this should continue to improve. We are monitoring closely to ensure stability.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows.

We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.

Monitoring: We have resolved the situation that was causing the degraded performance for Maestro workflows.

We had to scale up the capacity for the underlying services. We are actively monitoring the backlog of requests for latencies and will take the action as needed.

Investigating: We are investigating reports of degraded performance impacting workflows for Maestro in east US. Impact: Users may experience intermittent failures or stuck workflows. Our teams are working to identify the cause and will share more details as the investigation progresses.

Resolved: The issue has been resolved and availability has returned to expected levels. Impact: No ongoing user impact.

Identified: We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation. Mitigation already applied for Europe.

Contacted and waiting for the LLM model provider (Azure OpenAI) mitigation to take place.

Impact: Users may experience intermittent LLM model failures. Additional updates will be provided as we move toward resolution.

Identified: We have identified the cause of the degraded performance impacting Azure OpenAI LLM models for Document Understanding in India and are working on mitigation. Mitigation already applied for Europe. Impact: Users may experience intermittent LLM model failures. Additional updates will be provided as we move toward resolution.