Axway Amplify Platform status is Operational

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Amplify Engage - EU
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Active Incidents

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Recently Resolved Incidents

Amplify Engage - Event Processing Outage in EU Production Environment
Started 7 May 2025 16:42:13 (4 days ago), resolved 7 May 2025 21:14:48 (4 days ago)
Major Incident
Resolved
Amplify Engage - EU

We are currently experiencing a major disruption in our EU production environment where event processing has stopped for the majority of services. This issue is impacting several critical functions, including but not limited to:

  • Product and asset releases (publish/unpublish)
  • Credential and access request processing
  • Subscription management
  • Agent and webhook event delivery

Our engineering team is actively working to resolve the invalid event entries to resume normal processing. Once the blockers are cleared, queued and new events will begin processing as expected.

Axway Amplify Platform Outage Survival Guide

A step-by-step guide to help you survive a Axway Amplify Platform outage
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    Axway Amplify Platform Components

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    Axway Amplify Platform Amplify Platform - US-Based Services

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    Amplify Platform Dashboard - US
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    Amplify Engage - US
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    Amplify Marketplace - US
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    Amplify Analytics - US
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    Amplify Integration - US
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    Amplify Studio - US
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    Amplify Fusion - US
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    Axway Amplify Platform Amplify Platform - EU (France)-Based Services

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    Amplify Platform Dashboard - EU
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    Amplify Engage - EU
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    Amplify Engage - Event Processing Outage in EU Production Environment
    Started 7 May 2025 16:42:13 (4 days ago), resolved 7 May 2025 21:14:48 (4 days ago)
    Major Incident
    Resolved
    Amplify Engage - EU

    We are currently experiencing a major disruption in our EU production environment where event processing has stopped for the majority of services. This issue is impacting several critical functions, including but not limited to:

    • Product and asset releases (publish/unpublish)
    • Credential and access request processing
    • Subscription management
    • Agent and webhook event delivery

    Our engineering team is actively working to resolve the invalid event entries to resume normal processing. Once the blockers are cleared, queued and new events will begin processing as expected.

    Amplify Marketplace - EU
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    Amplify Analytics - EU
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    Amplify Studio - EU
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    Amplify Integration - EU
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    Amplify Fusion - EU
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    Axway Amplify Platform Amplify Platform - APAC-Based Services

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    Amplify Platform Dashboard - APAC
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    Amplify Engage - APAC
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    Amplify Marketplace - APAC
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    Amplify Analytics - APAC
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    Axway Amplify Platform Axway Ecosystem

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    Axway Community Portal
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    Axway Documentation Portal
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    Axway University
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    Axway Support Portal
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    Axway Repository
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