Workato US Status

Resolved: After further monitoring, this issue is now considered resolved. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Monitoring: Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

Identified: We have identified the underlying cause of the issue and are actively working on minimizing delays in webhook ingestion and job creation.

Investigating: We are investigating an issue impacting webhook ingestion. Customers may encounter delays in job creation. We will share additional information as soon as it is available.

Resolved: The issue has been resolved. Customers can now view the full history of their Genie conversations and send new messages in AIRO chats. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Identified: We are preparing a fix and will share additional information as soon as it is available.

Identified: We have identified an issue impacting Genie and AIRO chats in the Workato UI. Customers may not see the full history of Genie conversations or may be unable to send new messages in AIRO chats when a response includes a code block. Genies continue to respond to new messages. We have identified the underlying cause of the issue and are actively working on remediation.

Identified: We have identified an issue impacting the Genie conversation page. Customers may not see the full conversation history when viewing some conversations. Genies continue to respond normally. We have identified the underlying cause of the issue and are actively working on remediation.