Workato US Status

Resolved: After further monitoring, this issue is now considered resolved. Customers should now receive responses from Workato Genies when starting or resuming a conversation. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Monitoring: Our team has taken steps to remediate the issue and is seeing improvement. We are continuing to monitor the platform as it recovers.

Investigating: We are investigating an issue impacting Workato Genies. We will share additional information as soon as it is available.

Resolved: Our external service provider for Support Chat has deployed a fix, and this issue is now considered resolved. Customers can now use the live chat for assistance. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Investigating: Our external service provider for Support Chat is experiencing degradation. As a result, customers attempting to access live chat may see only a loading screen. We will share additional information as soon as it is available.

Investigating: Our external service provider for Support Chat is experiencing degradation. As a result, customers attempting to access live chat may see only a loading screen. We will share additional information as soon as it is available.

Resolved: We have remediated the issue by applying a fix. Customers who experienced "Internal Errors" on SQL Server actions may repeat any failed jobs as needed. If you continue to experience any issues, please contact Workato Support at https://support.workato.com.

Identified: We are continuing to work on a fix for the issue and will post additional information as soon as it is available.

Identified: We have identified an issue with the SQL Server connector's Insert and Upsert actions, causing the action to fail with the message "Internal Error". We are actively working on remediation and will share additional information as soon as it is available.