Workato US status is Operational

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Active Incidents

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Recently Resolved Incidents

Issue with Genie Conversation History and AIRO Chats
Started 27 Oct 2026 15:24:52 (19 hours ago), resolved 27 Oct 2026 20:49:48 (13 hours ago)
Minor Incident
Resolved
Agent Studio

We have identified an issue impacting the Genie conversation page. Customers may not see the full conversation history when viewing some conversations. Genies continue to respond normally. We have identified the underlying cause of the issue and are actively working on remediation.

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    Issue with Genie Conversation History and AIRO Chats
    Started 27 Oct 2026 15:24:52 (19 hours ago), resolved 27 Oct 2026 20:49:48 (13 hours ago)
    Minor Incident
    Resolved
    Agent Studio

    We have identified an issue impacting the Genie conversation page. Customers may not see the full conversation history when viewing some conversations. Genies continue to respond normally. We have identified the underlying cause of the issue and are actively working on remediation.

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