Tray.io status is Operational

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Tray.io Workflow Execution

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Other
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Tray.io Workflow Triggers

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Active Incidents

No active incidents

Recently Resolved Incidents

Degraded Application Performance - Gmail Trigger EU
Started 12 Jun 2025 18:27:31 (3 days ago), resolved 12 Jun 2025 19:22:21 (3 days ago)
Minor Incident
Resolved
Workflow Execution
Workflow Triggers

Beginning at 18:11 GMT, users may have begun experiencing issues with the Gmail trigger. Customers on the EU server may have had difficulties logging in to the Tray application as well. We are currently investigating the source and will continue to update here. We apologize for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected].

Degraded Application Performance - On-prem EU
Started 10 Jun 2025 15:20:48 (5 days ago), resolved 10 Jun 2025 15:46:02 (5 days ago)
Minor Incident
Resolved
Workflow Execution
Other

We have recognized failures on on-prem connectors in the EU environment. We are investigating the cause and will work towards resolution.

Please reach out to support if you have any questions or concerns about this incident.

Degraded On-Prem Connector Performance
Started 10 Jun 2025 14:56:32 (5 days ago), resolved 10 Jun 2025 15:07:37 (5 days ago)
Minor Incident
Resolved
Other

We encountered an error with on-prem connector executions at 14:31 GMT. Customers using on-prem connections may have noticed a disruption in executions for those connectors. Our engineering teams have applied a fix and are currently monitoring the results.

We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected].

Thank you for your patience and understanding.

Tray.io Outage Survival Guide

A step-by-step guide to help you survive a Tray.io outage
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    Tray.io Components

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    Tray.io Workflow Execution

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    Degraded Application Performance - On-prem EU
    Started 10 Jun 2025 15:20:48 (5 days ago), resolved 10 Jun 2025 15:46:02 (5 days ago)
    Minor Incident
    Resolved
    Workflow Execution
    Other

    We have recognized failures on on-prem connectors in the EU environment. We are investigating the cause and will work towards resolution.

    Please reach out to support if you have any questions or concerns about this incident.

    Degraded Application Performance - Gmail Trigger EU
    Started 12 Jun 2025 18:27:31 (3 days ago), resolved 12 Jun 2025 19:22:21 (3 days ago)
    Minor Incident
    Resolved
    Workflow Execution
    Workflow Triggers

    Beginning at 18:11 GMT, users may have begun experiencing issues with the Gmail trigger. Customers on the EU server may have had difficulties logging in to the Tray application as well. We are currently investigating the source and will continue to update here. We apologize for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected].

    Tray.io Workflow Builder

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    Workflow Builder API
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    Workflow Builder App
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    Workflow Builder Logs
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    Tray.io Connectivity API

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    Connectors API
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    Triggers API
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    Tray.io Embedded

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    Embedded API
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    Embedded App
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    Tray.io Other Services

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    Contentful Assets CDN
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    Stripe JS
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    Intercom Web Messenger
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    Intercom Message Delivery
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    Single Sign-On
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    Tray.io Connectors

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    CSV Editor
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    Other
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    Degraded On-Prem Connector Performance
    Started 10 Jun 2025 14:56:32 (5 days ago), resolved 10 Jun 2025 15:07:37 (5 days ago)
    Minor Incident
    Resolved
    Other

    We encountered an error with on-prem connector executions at 14:31 GMT. Customers using on-prem connections may have noticed a disruption in executions for those connectors. Our engineering teams have applied a fix and are currently monitoring the results.

    We apologize for any inconvenience this incident may have caused. If you have any questions or concerns, please feel free to reach out to [email protected].

    Thank you for your patience and understanding.

    Degraded Application Performance - On-prem EU
    Started 10 Jun 2025 15:20:48 (5 days ago), resolved 10 Jun 2025 15:46:02 (5 days ago)
    Minor Incident
    Resolved
    Workflow Execution
    Other

    We have recognized failures on on-prem connectors in the EU environment. We are investigating the cause and will work towards resolution.

    Please reach out to support if you have any questions or concerns about this incident.

    Tray.io Documentation

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    Tray.io Workflow Triggers

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    Degraded Application Performance - Gmail Trigger EU
    Started 12 Jun 2025 18:27:31 (3 days ago), resolved 12 Jun 2025 19:22:21 (3 days ago)
    Minor Incident
    Resolved
    Workflow Execution
    Workflow Triggers

    Beginning at 18:11 GMT, users may have begun experiencing issues with the Gmail trigger. Customers on the EU server may have had difficulties logging in to the Tray application as well. We are currently investigating the source and will continue to update here. We apologize for any inconvenience this incident may cause. If you have any questions or concerns, please feel free to reach out to [email protected].

    Tray.io Data Tables

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    Tray.io Insights, Usage and Logs

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