OutSystems Status

Postmortem: Customers experienced intermittent service issues with core operations, including deployments and authentication, between 2:58 and 10:40 UTC.
The disruption was caused by a core system component reaching its maximum connection limit. Our engineering team successfully identified the issue, implemented a configuration update to increase connection capacity, and fully restored service by 10:40 UTC.
We are also conducting a full analysis to understand the unexpected usage increase and are enhancing our monitoring for earlier detection of similar events in the future.
We apologize for the inconvenience this may have caused.

Resolved: The issue affecting multiple ODC functionalities in Europe (Frankfurt) region has been resolved and services are now operating as expected. Thank you for your patience.

Monitoring: A fix has been implemented and our team is currently monitoring the results.

Identified: We have identified the cause of this issue. Our team is actively working on a solution and we will provide an update once more details are available.

Investigating: We are aware of an issue in Europe (Frankfurt) region that is affecting core functionalities in ODC, including timers, deployments to production, and login processes. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Postmortem: Customers experienced intermittent service issues with core operations, including deployments and authentication, between 2:58 and 10:40 UTC.
The disruption was caused by a core system component reaching its maximum connection limit. Our engineering team successfully identified the issue, implemented a configuration update to increase connection capacity, and fully restored service by 10:40 UTC.
We are also conducting a full analysis to understand the unexpected usage increase and are enhancing our monitoring for earlier detection of similar events in the future.
We apologize for the inconvenience this may have caused.

Resolved: The issue affecting multiple ODC functionalities in Europe (Frankfurt) region has been resolved and services are now operating as expected. Thank you for your patience.

Monitoring: A fix has been implemented and our team is currently monitoring the results.

Identified: We have identified the cause of this issue. Our team is actively working on a solution and we will provide an update once more details are available.

Investigating: We are aware of an issue in Europe (Frankfurt) region that is affecting core functionalities in ODC, including timers, deployments to production, and login processes. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Monitoring: We have identified the cause of the issue. The fix is now in deployment, and a full resolution is expected by Tuesday, November 18th. We will continue monitoring this situation to ensure full recovery.

Identified: We have identified the cause of this issue. Our team is actively working on implementing a solution and we will provide an update once more details are available.

Investigating: We are aware of an issue concerning LogMessage entries not appearing in the ODC Portal when executed inside timers. This is affecting Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Monitoring: We have identified the cause of the issue. The fix is now in deployment, and a full resolution is expected by Tuesday, November 18th. We will continue monitoring this situation to ensure full recovery.

Identified: We have identified the cause of this issue. Our team is actively working on implementing a solution and we will provide an update once more details are available.

Investigating: We are aware of an issue concerning LogMessage entries not appearing in the ODC Portal when executed inside timers. This is affecting Europe (Frankfurt) and Asia Pacific (Tokyo) regions. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Postmortem: Customers experienced intermittent service issues with core operations, including deployments and authentication, between 2:58 and 10:40 UTC.
The disruption was caused by a core system component reaching its maximum connection limit. Our engineering team successfully identified the issue, implemented a configuration update to increase connection capacity, and fully restored service by 10:40 UTC.
We are also conducting a full analysis to understand the unexpected usage increase and are enhancing our monitoring for earlier detection of similar events in the future.
We apologize for the inconvenience this may have caused.

Resolved: The issue affecting multiple ODC functionalities in Europe (Frankfurt) region has been resolved and services are now operating as expected. Thank you for your patience.

Monitoring: A fix has been implemented and our team is currently monitoring the results.

Identified: We have identified the cause of this issue. Our team is actively working on a solution and we will provide an update once more details are available.

Investigating: We are aware of an issue in Europe (Frankfurt) region that is affecting core functionalities in ODC, including timers, deployments to production, and login processes. Our team is currently investigating its cause. We will provide an update as soon as more details are available.

Resolved: The issue affecting user authentication on the ODC platform, causing some users to encounter HTTP 401 errors, has been resolved. The service is now fully operational. Thank you for your patience.

Identified: We have identified the cause of this issue. Our team is actively working on a solution. We will provide an update once more details are available.

Investigating: We are aware of an issue regarding user authentication on the ODC platform, affecting Personal Edition. Users might experience HTTP: 401 error. Our team is currently investigating its cause. We will provide an update as soon as more details are available.