Cloudways status is Partially Degraded Service

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Cloudways Add-on Services

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Elastic Email
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Elastic Email Degraded Services
Started 19 Jan 2026 10:07:00 (24 hours ago), still ongoing
Minor Incident
Investigating
Elastic Email

Our SMTP Add-on Service (Elastic Email) is currently experiencing performance issues, leading to delayed outbound emails for some accounts. We are in active communication with the Elastic Email team to investigate and resolve the root cause. We appreciate your patience and will keep this page updated with our progress.

Recently Resolved Incidents

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Cloudways Outage Survival Guide

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    Elastic Email Degraded Services
    Started 19 Jan 2026 10:07:00 (24 hours ago), still ongoing
    Minor Incident
    Investigating
    Elastic Email

    Our SMTP Add-on Service (Elastic Email) is currently experiencing performance issues, leading to delayed outbound emails for some accounts. We are in active communication with the Elastic Email team to investigate and resolve the root cause. We appreciate your patience and will keep this page updated with our progress.

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