Cloudways Status

Identified: We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.

Identified: AWS is currently experiencing a power outage affecting two of its three data centers in Bahrain. The remaining center is currently over capacity, leading to widespread service failures. Since backups are hosted in the same region, recovery is dependent on AWS restoring local power and connectivity. We are monitoring the situation 24/7 and will update you the moment services begin to recover.

Identified: Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the Bahrain region, impacting instances hosted in the ME-SOUTH-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.

Identified: We are still working closely with AWS to resolve this issue. AWS services remain impacted, and our team continues to monitor the situation and coordinate with AWS for a resolution. We will share further updates on this status page as more information becomes available. We sincerely apologize for the inconvenience caused and appreciate your patience.

Identified: AWS is reporting a power outage affecting two Availability Zones in the UAE region. The massive load on the remaining zone is causing widespread disruptions. As backups are localized to this region, they are also impacted. We are tracking AWS updates closely and will notify you as soon as the service is restored.

Investigating: Our upstream provider, Amazon Web Services (AWS), is currently experiencing a connectivity and power outage in the UAE region, impacting instances hosted in the ME-CENTRAL-1 region.

Their technical teams are actively investigating the issue and working to restore services as quickly as possible. We regret the inconvenience this may cause.

Resolved: This incident has been resolved.

Investigating: Our upstream provider Vultr is currently experiencing a partial outage in their Seoul - Korea location. Their engineering team is actively working to resolve the issue as soon as possible. We regret any inconvenience this may cause.

Resolved: This incident has been resolved.

Monitoring: We have implemented a fix for this issue and are currently monitoring the results. We will provide a final update once the resolution is confirmed.

Identified: We are currently investigating an issue related to the Cloudways Platform dashboard. While our servers remain fully operational and all hosted websites are working fine, some users may experience slow loading times or temporary errors when accessing their account or platform details.

Our engineering team has implemented a fix and we are currently monitoring the situation to ensure full stability. We will provide further updates as they become available. Thank you for your patience.