Cloudways Status

Investigating: We are continuing to investigate this issue.

Investigating: We are currently facing a technical issue that is preventing new Rackspace Addon users from creating mailboxes in Rackspace's email service. Our team is working on resolving this matter. We apologize for any inconvenience this may cause and appreciate your patience.

Resolved: This incident has been resolved.

Investigating: We are facing degraded performance with Elastic Email, affecting a subset of customers whose emails are not being sent promptly and experiencing delays. Our teams are actively investigating the problem with the elastic email team and we will be updating this status page with further information as soon as it is available. We apologize for any inconvenience this may be causing.

Resolved: This incident has been resolved.

Investigating: Vultr has reported an incident affecting global server provisioning operations. They are continuing to investigate, and we are monitoring the situation closely. We will provide updates as soon as more information becomes available. We regret any inconvenience caused.

Resolved: This incident has been resolved.

Monitoring: The network services are being restored, and our team is actively monitoring the current status.

Investigating: Our upstream provider Vultr is currently experiencing a partial outage in the London region. Their network engineers are actively working to restore connectivity as quickly as possible. We sincerely regret the inconvenience this may cause and appreciate your patience while the issue is being resolved.