Cloudways status is Minor Service Outage

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Cloudways Add-on Services

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Rackspace Email
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Active Incidents

Partial Rackspace Email Delivery Disruption - – Microsoft and SpamCop Blacklisting
Started 11 Apr 2025 14:10:18 (1 month ago), still ongoing
Major Incident
Identified
Rackspace Email

We are currently facing issues where some of the Rackspace Server IP addresses have been blocked by Spamcop and Microsoft. Our team is actively working with Rackspace to resolve this matter as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. As a workaround, customers may try again after some time. The system may use random IP addresses, so it is not guaranteed that the same IP will be used to send emails again.

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    Partial Rackspace Email Delivery Disruption - – Microsoft and SpamCop Blacklisting
    Started 11 Apr 2025 14:10:18 (1 month ago), still ongoing
    Major Incident
    Identified
    Rackspace Email

    We are currently facing issues where some of the Rackspace Server IP addresses have been blocked by Spamcop and Microsoft. Our team is actively working with Rackspace to resolve this matter as soon as possible. We apologize for any inconvenience this may cause and appreciate your patience. Further updates will be provided as soon as more information becomes available. As a workaround, customers may try again after some time. The system may use random IP addresses, so it is not guaranteed that the same IP will be used to send emails again.

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