Cloudways Status

Resolved: This incident has been resolved.

Monitoring: The fix has been successfully implemented. Our team is now actively monitoring the results to ensure everything is functioning smoothly. We appreciate your patience and will provide further updates if needed.

Identified: Our team is still actively investigating the ongoing issue. We want to assure you that all servers are operating normally and your websites remain fully accessible. We appreciate your continued patience and will provide further updates as soon as more information is available.

Investigating: We are investigating an ongoing issue affecting backend operations that may lead to temporary performance degradation and issues with server visibility on accessing Cloudways platform. Our team is actively investigating the issue and will prioritize the fix as soon as it is identified. We apologize for the inconvenience and appreciate your patience on this matter.

Resolved: This incident has been resolved.

Investigating: Rackspace is currently facing issues with webmail login access resulting in unable to log in or use key features at this time. Their engineers are actively investigating the issue. More details will be posted as it becomes available.