Cloudways status is Under Maintenance

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Cloudways Cloud Platform Service

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Vultr
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DNS Made Easy
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Active Incidents

No active incidents

Recently Resolved Incidents

Vultr - Dallas | Partial Outage
Started 17 Jun 2025 20:40:05 (4 days ago), resolved 18 Jun 2025 01:15:33 (3 days ago)
Major Incident
Resolved
Vultr

We have Identified that our upstream provider, VULTR, is experiencing a partial outage in the Dallas region, which may result in delays and server inaccessibility. Their team is currently investigating the issue. We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.

Issue with Adding Domains and Managing DNS Records in DNS Made Easy
Started 17 Jun 2025 10:58:25 (4 days ago), resolved 17 Jun 2025 13:49:52 (4 days ago)
Minor Incident
Resolved
DNS Made Easy

We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly, and there is no impact on your website's availability or functionality. All websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available

Cloudways Platform | Login/2FA issues
Started 15 Jun 2025 09:55:42 (6 days ago), resolved 15 Jun 2025 13:45:59 (6 days ago)
Major Incident
Resolved
Cloudways Cloud Platform Service

We are currently experiencing 2FA issues on our platform. Our team is actively looking into the root cause and working to restore normal functionality as soon as possible. Please be assured that this is only causing login/access issues to our platform and that your servers and applications are unaffected. We sincerely apologize for any inconvenience this may cause.

Cloudways Outage Survival Guide

A step-by-step guide to help you survive a Cloudways outage
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    Cloudways Components

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    Cloudways Home

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    Cloudways Platform | Login/2FA issues
    Started 15 Jun 2025 09:55:42 (6 days ago), resolved 15 Jun 2025 13:45:59 (6 days ago)
    Major Incident
    Resolved
    Cloudways Cloud Platform Service

    We are currently experiencing 2FA issues on our platform. Our team is actively looking into the root cause and working to restore normal functionality as soon as possible. Please be assured that this is only causing login/access issues to our platform and that your servers and applications are unaffected. We sincerely apologize for any inconvenience this may cause.

    Cloudways Support

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    Cloudways Cloud Providers

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    AWS
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    Linode
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    Vultr
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    Vultr - Dallas | Partial Outage
    Started 17 Jun 2025 20:40:05 (4 days ago), resolved 18 Jun 2025 01:15:33 (3 days ago)
    Major Incident
    Resolved
    Vultr

    We have Identified that our upstream provider, VULTR, is experiencing a partial outage in the Dallas region, which may result in delays and server inaccessibility. Their team is currently investigating the issue. We will provide updates as soon as more information becomes available. We sincerely apologize for any inconvenience this may cause.

    Cloudways Add-on Services

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    Cloudflare Enterprise
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    DNS Made Easy
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    Issue with Adding Domains and Managing DNS Records in DNS Made Easy
    Started 17 Jun 2025 10:58:25 (4 days ago), resolved 17 Jun 2025 13:49:52 (4 days ago)
    Minor Incident
    Resolved
    DNS Made Easy

    We are currently encountering an issue with adding domains and the records in DNS Made Easy. As a result, customers may face difficulties managing their DNS configurations or adding new records or domains. Please rest assured that existing DNS records are resolving correctly, and there is no impact on your website's availability or functionality. All websites remain fully operational and accessible as expected. Our team is actively investigating the issue and will provide updates as soon as more information is available

    Elastic Email
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