Cloudways Status
Real-time updates of Cloudways issues and outages
Cloudways status is Partial Outage
Cloudways Cloud Platform Service
Cloudways Cloud Providers
Vultr
Cloudways Add-on Services
Rackspace Email
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Active Incidents
We are currently aware of an issue affecting Rackspace email services. Users may experience difficulty logging into their email accounts via the webmail portal or third-party email clients, as well as errors when creating new mailboxes.
The Rackspace team has identified the root cause and is actively working on a resolution. We are closely monitoring the situation and will provide further updates as new information becomes available. We apologize for any inconvenience caused.
We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.
Recently Resolved Incidents
No recent incidents
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Cloudways Components
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Cloudways Cloud Platform Service
We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.
Cloudways Support
Cloudways API
Cloudways Cloud Providers
AWS
DigitalOcean
Google Cloud
Linode
Vultr
We are currently investigating an issue impacting upstream API requests to Vultr. As a result, server management operations involving Vultr instances including launching new servers, cloning existing servers, and executing reboots may time out or fail. Active, running Vultr servers and hosted applications are unaffected and operating normally, as only administrative management actions are impacted. Our team is actively monitoring the upstream response, and we will provide another update as soon as more information becomes available.
Cloudways Add-on Services
Cloudflare Enterprise
DNS Made Easy
Elastic Email
Rackspace Email
We are currently aware of an issue affecting Rackspace email services. Users may experience difficulty logging into their email accounts via the webmail portal or third-party email clients, as well as errors when creating new mailboxes.
The Rackspace team has identified the root cause and is actively working on a resolution. We are closely monitoring the situation and will provide further updates as new information becomes available. We apologize for any inconvenience caused.