TapClicks Status
Real-time updates of TapClicks issues and outages
TapClicks status is Operational
TapClicks TapAnalytics/TapReports
Active Incidents
Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
Recently Resolved Incidents
Issue: We are encountering errors during the processing of DOMAIN reports from Simpli.fi due to invalid values in the ‘Time Event Date’ field for multiple clients. While previously stored data is unaffected, this issue may hinder the processing of new data.
Impact: Users utilizing DOMAIN reports are impacted preventing the processing of new data of the domain reports, though previously stored data remains unaffected.
ETA: This is a vendor-dependent issue. We have reported the problem to Simpli.fi and are awaiting their resolution. Further updates will follow as soon as we receive more information.
TapClicks Outage Survival Guide
TapClicks Components
TapClicks TapAnalytics/TapReports
Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
Issue: We are encountering errors during the processing of DOMAIN reports from Simpli.fi due to invalid values in the ‘Time Event Date’ field for multiple clients. While previously stored data is unaffected, this issue may hinder the processing of new data.
Impact: Users utilizing DOMAIN reports are impacted preventing the processing of new data of the domain reports, though previously stored data remains unaffected.
ETA: This is a vendor-dependent issue. We have reported the problem to Simpli.fi and are awaiting their resolution. Further updates will follow as soon as we receive more information.
