TapClicks status is Operational

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TapClicks TapAnalytics/TapReports

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Active Incidents

Reddit Ads Connection Issue
Started 14 Nov 2025 23:57:06 (2 days ago), still ongoing
Incident without Impact
Identified
TapAnalytics/TapReports

Current Status: We are currently experiencing an issue with the Reddit Ads connector. Some users may be encountering connection or reauthentication problems when attempting to use the service.

What’s Happening: Users might face difficulties connecting to the Reddit Ads platform or may be prompted to reauthenticate multiple times.

What We're Doing: We are in active communication with Reddit’s support team to resolve the issue as quickly as possible. Our team is working diligently with Reddit to address the problem, and we will provide further updates as soon as we have more information.

Impact: Connection issues may occur intermittently and potential disruption in pulling recent Reddit data

Next Steps: We are closely monitoring the situation and will provide updates on progress. Thank you for your patience!

Facebook Ads Spend Data Discrepancy
Started 23 Oct 2024 15:54:49 (1 year ago), still ongoing
Major Incident
Identified
TapAnalytics/TapReports

Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.

Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:

Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.

For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].

We will continue to monitor the situation and provide updates as soon as more information becomes available.

Thank you for your patience.

Recently Resolved Incidents

No recent incidents

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    TapClicks TapAnalytics/TapReports

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    Facebook Ads Spend Data Discrepancy
    Started 23 Oct 2024 15:54:49 (1 year ago), still ongoing
    Major Incident
    Identified
    TapAnalytics/TapReports

    Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.

    Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:

    Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.

    For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].

    We will continue to monitor the situation and provide updates as soon as more information becomes available.

    Thank you for your patience.

    Reddit Ads Connection Issue
    Started 14 Nov 2025 23:57:06 (2 days ago), still ongoing
    Incident without Impact
    Identified
    TapAnalytics/TapReports

    Current Status: We are currently experiencing an issue with the Reddit Ads connector. Some users may be encountering connection or reauthentication problems when attempting to use the service.

    What’s Happening: Users might face difficulties connecting to the Reddit Ads platform or may be prompted to reauthenticate multiple times.

    What We're Doing: We are in active communication with Reddit’s support team to resolve the issue as quickly as possible. Our team is working diligently with Reddit to address the problem, and we will provide further updates as soon as we have more information.

    Impact: Connection issues may occur intermittently and potential disruption in pulling recent Reddit data

    Next Steps: We are closely monitoring the situation and will provide updates on progress. Thank you for your patience!

    TapClicks TapOrders/TapWorkflow

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