TapClicks Status
Real-time updates of TapClicks issues and outages
TapClicks status is Operational
TapClicks TapAnalytics/TapReports
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Active Incidents
Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
Recently Resolved Incidents
We are currently investigating reports of data fetch failures and connectivity issues affecting the X (Twitter) data source. This appears to be related to a wider service disruption with the X API, which is impacting third-party platforms globally.
What this means for you:
Data Refreshes: Scheduled data fetches for X (Twitter) may fail or be delayed.
Dashboards: Some widgets and reports relying on X data may show "No Data" or encounter loading errors.
Connection Management: Attempts to re-authenticate or add new X connections may be unsuccessful at this time.
Next Steps: Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available or as service is restored by X. Once the API is stable, TapClicks will automatically attempt to backfill any missed data.
No action is required from you at this time. We apologize for any inconvenience caused by this external disruption.
TapClicks Outage Survival Guide
TapClicks Components
TapClicks TapAnalytics/TapReports
Issue: We have identified on October 3rd, 2024 a issue with Meta Facebook Ads where Spend data discrepancies are impacting customers connected to the Facebook Ads Instant Connector.
Impact: Only Spend metrics are affected; all other metrics are operational as expected. Cause:
Facebook is aware of this issue and is actively working to resolve it. Resolutions and action currently is waiting for the Facebook Ads team.
For more details and to track Facebook's progress, you can view their open ticket here: Facebook Support Bug [https://developers.facebook.com/support/bugs/1264146567913934/].
We will continue to monitor the situation and provide updates as soon as more information becomes available.
Thank you for your patience.
We are currently investigating reports of data fetch failures and connectivity issues affecting the X (Twitter) data source. This appears to be related to a wider service disruption with the X API, which is impacting third-party platforms globally.
What this means for you:
Data Refreshes: Scheduled data fetches for X (Twitter) may fail or be delayed.
Dashboards: Some widgets and reports relying on X data may show "No Data" or encounter loading errors.
Connection Management: Attempts to re-authenticate or add new X connections may be unsuccessful at this time.
Next Steps: Our engineering team is monitoring the situation closely. We will provide further updates as more information becomes available or as service is restored by X. Once the API is stable, TapClicks will automatically attempt to backfill any missed data.
No action is required from you at this time. We apologize for any inconvenience caused by this external disruption.