Customer.io Status
Real-time updates of Customer.io issues and outages
Customer.io status is Operational
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Customer.io Management Interface
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
Fly (UI) is currently unavailable
Started 30 May 2025 16:25:47 (4 days ago), resolved 30 May 2025 16:38:13 (4 days ago)
Major Incident
Postmortem
Management Interface
Our team is aware of an issue with accessing workspaces and are investigating now. Thank you for your patience!
Recently Resolved Incidents
Some customers seeing issues with accessing Whatsapp Twilio Content Templates
Started 3 Jun 2025 12:50:39 (8 hours ago), resolved 3 Jun 2025 14:26:26 (6 hours ago)
Minor Incident
Resolved
Management Interface
We're getting reports from some customers that they're getting an error "Twilio Not Available" when trying to select a Content Template. We're investigating this issue now.
fly.customer.io inaccessible
Started 2 Jun 2025 18:25:59 (1 day ago), resolved 2 Jun 2025 18:39:52 (1 day ago)
Major Incident
Resolved
Management Interface
We’re currently investigating reports that fly.customer.io is not accessible.
Customer.io Outage Survival Guide
A step-by-step guide to help you survive a Customer.io outage
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Customer.io Components
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Customer.io Javascript Tracker
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Customer.io Data Collection
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Customer.io Data Processing
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Customer.io Message Sending
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Customer.io Management Interface
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Fly (UI) is currently unavailable
Started 30 May 2025 16:25:47 (4 days ago), resolved 30 May 2025 16:38:13 (4 days ago)
Major Incident
Postmortem
Management Interface
Our team is aware of an issue with accessing workspaces and are investigating now. Thank you for your patience!
fly.customer.io inaccessible
Started 2 Jun 2025 18:25:59 (1 day ago), resolved 2 Jun 2025 18:39:52 (1 day ago)
Major Incident
Resolved
Management Interface
We’re currently investigating reports that fly.customer.io is not accessible.
Some customers seeing issues with accessing Whatsapp Twilio Content Templates
Started 3 Jun 2025 12:50:39 (8 hours ago), resolved 3 Jun 2025 14:26:26 (6 hours ago)
Minor Incident
Resolved
Management Interface
We're getting reports from some customers that they're getting an error "Twilio Not Available" when trying to select a Content Template. We're investigating this issue now.
Customer.io Knowledge Base
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Customer.io Third-Party Services
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Drag and drop email composer
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Email Composer Image Uploads
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