Customer.io status is Operational

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Customer.io Data Processing

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Customer.io Management Interface

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Integration Destinations UI Disruption
Started 13 Apr 2026 18:26:04 (17 hours ago), resolved 13 Apr 2026 18:31:15 (17 hours ago)
Major Incident
Resolved
Management Interface

Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.

EU Region API Processing Delays
Started 7 Apr 2026 16:46:03 (7 days ago), resolved 7 Apr 2026 20:53:17 (7 days ago)
Minor Incident
Resolved
Data Processing

Some customers in our EU region may be experiencing delays with processing data sent in through our API. Our team is investigating the cause and will provide an update soon. Thank you for your patience!

Customer.io Outage Survival Guide

A step-by-step guide to help you survive a Customer.io outage
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    Customer.io Components

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    Customer.io Javascript Tracker

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    Customer.io Data Collection

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    Customer.io Data Processing

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    EU Region API Processing Delays
    Started 7 Apr 2026 16:46:03 (7 days ago), resolved 7 Apr 2026 20:53:17 (7 days ago)
    Minor Incident
    Resolved
    Data Processing

    Some customers in our EU region may be experiencing delays with processing data sent in through our API. Our team is investigating the cause and will provide an update soon. Thank you for your patience!

    Customer.io Message Sending

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    Customer.io Management Interface

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    Integration Destinations UI Disruption
    Started 13 Apr 2026 18:26:04 (17 hours ago), resolved 13 Apr 2026 18:31:15 (17 hours ago)
    Major Incident
    Resolved
    Management Interface

    Our team is aware of an issue affecting Integrations with destinations in EU/US. We are looking into this and gathering more details. Data import and export is still working, only the UI is effected.

    Customer.io Knowledge Base

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    Customer.io Third-Party Services

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    Drag and drop email composer
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    Email Composer Image Uploads
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