Customer.io Status

Customer.io Status

Real-time updates of Customer.io issues and outages

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Customer.io status is Operational

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Customer.io Data Processing

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Customer.io Message Sending

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Customer.io Management Interface

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Issue preventing some workspaces from loading in the US
Started 31 Oct 2025 17:48:44 (1 day ago), resolved 31 Oct 2025 18:12:31 (1 day ago)
Minor Incident
Resolved
Management Interface

We are currently investigating an issue impacting loading of the user interface for some workspaces in the US

See all updates
Some US customers may be impacted by data delays and UI errors
Started 30 Oct 2025 17:25:44 (2 days ago), resolved 30 Oct 2025 21:58:10 (2 days ago)
Major Incident
Resolved
Data Processing
Message Sending
Management Interface

Some US customers will experience errors in the UI and delays in data processing and sending. We do not anticipate any data loss.

See all updates
Delayed Workspace Performance
Started 29 Oct 2025 20:02:41 (3 days ago), resolved 29 Oct 2025 20:12:24 (3 days ago)
Minor Incident
Resolved
Data Processing
Message Sending
Management Interface

We are currently investigating an issue where some customer may see delays in data processing and message sending in the US.

See all updates
Integrations pages are currently not loading
Started 29 Oct 2025 18:04:08 (3 days ago), resolved 29 Oct 2025 18:17:12 (3 days ago)
Minor Incident
Resolved
Management Interface

We are currently investigating an issue impacting the loading of integrations pages in the Customer.io interface.

See all updates
Intermittent loading issues in the Customer.io UI
Started 29 Oct 2025 15:04:48 (3 days ago), resolved 29 Oct 2025 15:52:58 (3 days ago)
Minor Incident
Resolved
Management Interface

We are currently investigating reports that the Customer.io UI is slow to load at times.

See all updates

Customer.io Outage Survival Guide

A step-by-step guide to help you survive a Customer.io outage
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    Customer.io Components

    Customer.io Status

    Customer.io

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    Customer.io Javascript Tracker

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    Customer.io Data Collection

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    Customer.io Data Processing

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    Delayed Workspace Performance
    Started 29 Oct 2025 20:02:41 (3 days ago), resolved 29 Oct 2025 20:12:24 (3 days ago)
    Minor Incident
    Resolved
    Data Processing
    Message Sending
    Management Interface

    We are currently investigating an issue where some customer may see delays in data processing and message sending in the US.

    See all updates
    Some US customers may be impacted by data delays and UI errors
    Started 30 Oct 2025 17:25:44 (2 days ago), resolved 30 Oct 2025 21:58:10 (2 days ago)
    Major Incident
    Resolved
    Data Processing
    Message Sending
    Management Interface

    Some US customers will experience errors in the UI and delays in data processing and sending. We do not anticipate any data loss.

    See all updates

    Customer.io Message Sending

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    now
    Delayed Workspace Performance
    Started 29 Oct 2025 20:02:41 (3 days ago), resolved 29 Oct 2025 20:12:24 (3 days ago)
    Minor Incident
    Resolved
    Data Processing
    Message Sending
    Management Interface

    We are currently investigating an issue where some customer may see delays in data processing and message sending in the US.

    See all updates
    Some US customers may be impacted by data delays and UI errors
    Started 30 Oct 2025 17:25:44 (2 days ago), resolved 30 Oct 2025 21:58:10 (2 days ago)
    Major Incident
    Resolved
    Data Processing
    Message Sending
    Management Interface

    Some US customers will experience errors in the UI and delays in data processing and sending. We do not anticipate any data loss.

    See all updates

    Customer.io Management Interface

    Sun 26
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    now
    Intermittent loading issues in the Customer.io UI
    Started 29 Oct 2025 15:04:48 (3 days ago), resolved 29 Oct 2025 15:52:58 (3 days ago)
    Minor Incident
    Resolved
    Management Interface

    We are currently investigating reports that the Customer.io UI is slow to load at times.

    See all updates
    Integrations pages are currently not loading
    Started 29 Oct 2025 18:04:08 (3 days ago), resolved 29 Oct 2025 18:17:12 (3 days ago)
    Minor Incident
    Resolved
    Management Interface

    We are currently investigating an issue impacting the loading of integrations pages in the Customer.io interface.

    See all updates
    Delayed Workspace Performance
    Started 29 Oct 2025 20:02:41 (3 days ago), resolved 29 Oct 2025 20:12:24 (3 days ago)
    Minor Incident
    Resolved
    Data Processing
    Message Sending
    Management Interface

    We are currently investigating an issue where some customer may see delays in data processing and message sending in the US.

    See all updates
    Some US customers may be impacted by data delays and UI errors
    Started 30 Oct 2025 17:25:44 (2 days ago), resolved 30 Oct 2025 21:58:10 (2 days ago)
    Major Incident
    Resolved
    Data Processing
    Message Sending
    Management Interface

    Some US customers will experience errors in the UI and delays in data processing and sending. We do not anticipate any data loss.

    See all updates
    Issue preventing some workspaces from loading in the US
    Started 31 Oct 2025 17:48:44 (1 day ago), resolved 31 Oct 2025 18:12:31 (1 day ago)
    Minor Incident
    Resolved
    Management Interface

    We are currently investigating an issue impacting loading of the user interface for some workspaces in the US

    See all updates

    Customer.io Knowledge Base

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    Customer.io Third-Party Services

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    Drag and drop email composer
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    Email Composer Image Uploads
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