Customer.io Status: check for Customer.io outages and issues

Customer.io status is Operational

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Customer.io Data Processing

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Customer.io Management Interface

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See all 10 Customer.io components

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Stay ahead of Customer.io outages

Active Incidents

No active incidents

Recently Resolved Incidents

Issue with Design Studio

Started 8 Oct 2025 15:46:59 (5 days ago), resolved 8 Oct 2025 16:16:45 (5 days ago)

Critical Incident

Resolved

Management Interface

We are currently experiencing an issue for all customers where Design Studio is not available. We are actively investigating the issue. Message sending and processing is not affected.

See all updates

Some US customers may be impacted by data delays and UI errors

Started 6 Oct 2025 15:10:20 (7 days ago), resolved 6 Oct 2025 15:39:40 (7 days ago)

Minor Incident

Resolved

Data Processing

Management Interface

We are currently investigating an issue that may delay data processing and cause UI errors for some US customers, we do not anticipate any data loss.

See all updates

Customer.io Outage Survival Guide

A step-by-step guide to help you survive a Customer.io outage

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Customer.io Components

Customer.io

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Customer.io Javascript Tracker

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Customer.io Data Collection

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Customer.io Data Processing

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Some US customers may be impacted by data delays and UI errors

Started 6 Oct 2025 15:10:20 (7 days ago), resolved 6 Oct 2025 15:39:40 (7 days ago)

Minor Incident

Resolved

Data Processing

Management Interface

We are currently investigating an issue that may delay data processing and cause UI errors for some US customers, we do not anticipate any data loss.

See all updates

Customer.io Message Sending

Mon 6

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Customer.io Management Interface

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Some US customers may be impacted by data delays and UI errors

Started 6 Oct 2025 15:10:20 (7 days ago), resolved 6 Oct 2025 15:39:40 (7 days ago)

Minor Incident

Resolved

Data Processing

Management Interface

We are currently investigating an issue that may delay data processing and cause UI errors for some US customers, we do not anticipate any data loss.

See all updates

Issue with Design Studio

Started 8 Oct 2025 15:46:59 (5 days ago), resolved 8 Oct 2025 16:16:45 (5 days ago)

Critical Incident

Resolved

Management Interface

We are currently experiencing an issue for all customers where Design Studio is not available. We are actively investigating the issue. Message sending and processing is not affected.

See all updates

Customer.io Knowledge Base

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Customer.io Third-Party Services

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Drag and drop email composer

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Email Composer Image Uploads

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Customer.io Status

Real-time updates of Customer.io issues and outages

Customer.io status is Operational

Customer.io Data Processing

Customer.io Management Interface

Active Incidents

Recently Resolved Incidents

Customer.io Outage Survival Guide

Customer.io Components

Customer.io Javascript Tracker

Customer.io Data Collection

Customer.io Data Processing

Customer.io Message Sending

Customer.io Management Interface

Customer.io Knowledge Base

Customer.io Third-Party Services

Drag and drop email composer

Email Composer Image Uploads

Customer.io Alternatives

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