Customer.io status is Operational

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Customer.io Management Interface

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

We're currently investigating an issue with accessing Workspaces
Started 7 Jul 2025 14:29:42 (9 hours ago), resolved 7 Jul 2025 16:01:27 (7 hours ago)
Major Incident
Resolved
Management Interface

We are currently investigating an issue which is preventing customers from accessing their workspaces (https://fly.customer.io)

Customers unable to access some parts of the Customer.io UI
Started 3 Jul 2025 19:55:58 (4 days ago), resolved 3 Jul 2025 20:20:27 (4 days ago)
Minor Incident
Resolved
Management Interface

We're investigating an issue that is preventing customers from accessing some parts of the Integrations page, In-App Visual Editor, and Design Studio.

Customer.io Outage Survival Guide

A step-by-step guide to help you survive a Customer.io outage
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    Customer.io Components

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    Customer.io Javascript Tracker

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    Customer.io Data Collection

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    Customer.io Data Processing

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    Customer.io Message Sending

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    Customer.io Management Interface

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    Customers unable to access some parts of the Customer.io UI
    Started 3 Jul 2025 19:55:58 (4 days ago), resolved 3 Jul 2025 20:20:27 (4 days ago)
    Minor Incident
    Resolved
    Management Interface

    We're investigating an issue that is preventing customers from accessing some parts of the Integrations page, In-App Visual Editor, and Design Studio.

    We're currently investigating an issue with accessing Workspaces
    Started 7 Jul 2025 14:29:42 (9 hours ago), resolved 7 Jul 2025 16:01:27 (7 hours ago)
    Major Incident
    Resolved
    Management Interface

    We are currently investigating an issue which is preventing customers from accessing their workspaces (https://fly.customer.io)

    Customer.io Knowledge Base

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    Customer.io Third-Party Services

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    Drag and drop email composer
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    Email Composer Image Uploads
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