Customer.io Status

Resolved: The issue has now been resolved.

Monitoring: The issue has been identified and our team is currently monitoring the service.

Investigating: We are continuing to investigate the issue.

Investigating: We are investigating reports of some Form submissions being delayed in the US and EU Data centers. Forms continue to function as expected.

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: We are continuing to work on a fix for this issue.

Identified: Customers may experience issues when verifying new domains associated to Cloudflare. The team is continuing to work towards a resoltuion.

Identified: The team is continuing to work towards a resolution.

Identified: During the investigation, it was discovered that some customers are experiencing delays in receiving in-app messages.

Identified: Customers using the legacy in-app message editor may encounter issues when trying to edit messages. Sending and viewing of existing messages are not affected. The team has identified the root cause and is actively working to restore the functionality.