
Retention Science Status
Real-time updates of Retention Science issues and outages
Retention Science status is Partial Outage
Retention Science Data Imports Service
Active Incidents
Due to changes in the Shopify API we are unable to import data with the Retention Science/Ecommerce Pro application created for Shopify customers. We are actively working on a solution and will update the status page with more info when it is available. In the meantime, manually exporting users from Shopify to a file and importing into accounts is the most viable workaround. For manual imports, please see: https://help.retentionscience.com/hc/en-us/articles/115008016767-How-to-upload-lists
Recently Resolved Incidents
No recent incidents
Retention Science Outage Survival Guide
Retention Science Components
Retention Science Cortex Application (Main Dashboard)
Retention Science Users API
Retention Science Smart Blast / Promo Blast Sends API
Retention Science Transactional Sends API
Retention Science Recommendations API
Retention Science Filtering and Segmentation Service
Retention Science Data Imports Service
Due to changes in the Shopify API we are unable to import data with the Retention Science/Ecommerce Pro application created for Shopify customers. We are actively working on a solution and will update the status page with more info when it is available. In the meantime, manually exporting users from Shopify to a file and importing into accounts is the most viable workaround. For manual imports, please see: https://help.retentionscience.com/hc/en-us/articles/115008016767-How-to-upload-lists