Togetherpay status is Operational

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Transaction Processing
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Integration Test Environment
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Sandbox Test Environment
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ProPay Testing Environments
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

[SEV-3] Togetherpay Sandbox/Integration Unavailable
Started 14 Jul 2025 17:41:13 (2 days ago), resolved 14 Jul 2025 19:22:00 (2 days ago)
Critical Incident
Resolved
Integration Test Environment
Sandbox Test Environment
ProPay Testing Environments

Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.

As soon as we have more information and/or when the environments are back up and running, we will let you know.

[SEV-4] ACH Debit Delay for July 9 Transactions
Started 11 Jul 2025 16:38:01 (5 days ago), resolved 11 Jul 2025 16:39:49 (5 days ago)
Incident without Impact
Resolved
Transaction Processing

ProPay informed us that 7/9/2025 ACH Payment transactions were delayed in being submitted to NACHA. The effect of this delay is that some ACH payments made on 7/8 and 7/9 were not debited from payer's bank accounts yesterday (7/10), and will be debited today (7/11). Merchants were already funded for the proceeds of the ACH Payment transactions, but may receive inquiries from payers whose funds were not debited as expected.

Togetherpay Outage Survival Guide

A step-by-step guide to help you survive a Togetherpay outage
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    Togetherpay Components

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    Togetherpay API - Production

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    Transaction Processing
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    [SEV-4] ACH Debit Delay for July 9 Transactions
    Started 11 Jul 2025 16:38:01 (5 days ago), resolved 11 Jul 2025 16:39:49 (5 days ago)
    Incident without Impact
    Resolved
    Transaction Processing

    ProPay informed us that 7/9/2025 ACH Payment transactions were delayed in being submitted to NACHA. The effect of this delay is that some ACH payments made on 7/8 and 7/9 were not debited from payer's bank accounts yesterday (7/10), and will be debited today (7/11). Merchants were already funded for the proceeds of the ACH Payment transactions, but may receive inquiries from payers whose funds were not debited as expected.

    Payment Tokenization
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    File Import Process - External
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    Merchant Endpoints
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    Togetherpay Documentation Site
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    ProPay Production Environment
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    Togetherpay Client Application

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    Togetherpay Web Front-End (TPA)
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    File Import Process - Internal
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    Transaction or Payment Method Listings
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    Togetherpay Togetherwork Marketing Site

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    Togetherpay API - Testing Environments

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    Integration Test Environment
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    [SEV-3] Togetherpay Sandbox/Integration Unavailable
    Started 14 Jul 2025 17:41:13 (2 days ago), resolved 14 Jul 2025 19:22:00 (2 days ago)
    Critical Incident
    Resolved
    Integration Test Environment
    Sandbox Test Environment
    ProPay Testing Environments

    Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.

    As soon as we have more information and/or when the environments are back up and running, we will let you know.

    Sandbox Test Environment
    Wed 9
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    now
    [SEV-3] Togetherpay Sandbox/Integration Unavailable
    Started 14 Jul 2025 17:41:13 (2 days ago), resolved 14 Jul 2025 19:22:00 (2 days ago)
    Critical Incident
    Resolved
    Integration Test Environment
    Sandbox Test Environment
    ProPay Testing Environments

    Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.

    As soon as we have more information and/or when the environments are back up and running, we will let you know.

    ProPay Testing Environments
    Wed 9
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    now
    [SEV-3] Togetherpay Sandbox/Integration Unavailable
    Started 14 Jul 2025 17:41:13 (2 days ago), resolved 14 Jul 2025 19:22:00 (2 days ago)
    Critical Incident
    Resolved
    Integration Test Environment
    Sandbox Test Environment
    ProPay Testing Environments

    Both sandbox and integration are currently unavailable. ProPay informed us they will be down until they are able to apply necessary security updates - ETA unknown.

    As soon as we have more information and/or when the environments are back up and running, we will let you know.