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Hypercare Canadian Region
Notifications and Real-Time Syncing (Canadian Region)
We are currently investigating reports of users being routinely logged out of their Hypercare app on Android and iOS devices, impacting their ability to receive app push notifications. Reports have been received from users in both CA and US region.
Our Engineering team is investigating potential root causes for this unexpected behaviour on some user devices. Users are being encouraged to turn on Safeguard Notifications in Hypercare should they wish to receive a back-up notifications. https://support.hypercare.com/hc/en-us/articles/5376178050445-Safeguard-Notifications-FAQ
Doxy.me Text Messaging Services
Twilio SMS Short Code, North America
Intermountain Health App Online Patient Portal
At this time the following features are unavailable:
- Viewing sent messages
- Viewing Clinic Documents
We are investigating the cause of the issue. We apologize for any inconvenience this has caused.
