TigerConnect Status

Resolved: Message delays has been resolved. All systems are operating normally.

• Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours

We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support:

• Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Monitoring: We are continuing to monitor for any further issues.

Monitoring: TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize.

• Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵

A final update will be provided when platform stabilization concludes and incident resolution is confirmed.

Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: We are continuing to investigate this issue.

Investigating: TigerConnect is currently investigating an issue causing delays with messages sent across all devices.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Resolved: Message delays has been resolved. All systems are operating normally.

• Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours

We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support:

• Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Monitoring: We are continuing to monitor for any further issues.

Monitoring: TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize.

• Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵

A final update will be provided when platform stabilization concludes and incident resolution is confirmed.

Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: We are continuing to investigate this issue.

Investigating: TigerConnect is currently investigating an issue causing delays with messages sent across all devices.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Resolved: Message delays has been resolved. All systems are operating normally.

• Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours

We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support:

• Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Monitoring: We are continuing to monitor for any further issues.

Monitoring: TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize.

• Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵

A final update will be provided when platform stabilization concludes and incident resolution is confirmed.

Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: We are continuing to investigate this issue.

Investigating: TigerConnect is currently investigating an issue causing delays with messages sent across all devices.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Resolved: Message delays has been resolved. All systems are operating normally.

• Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours

We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support:

• Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Monitoring: We are continuing to monitor for any further issues.

Monitoring: TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize.

• Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵

A final update will be provided when platform stabilization concludes and incident resolution is confirmed.

Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: We are continuing to investigate this issue.

Investigating: TigerConnect is currently investigating an issue causing delays with messages sent across all devices.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Resolved: Message delays has been resolved. All systems are operating normally.

• Status: Resolved 🟢 • Time Resolved: 9 AM PT • Duration: Approximately 2 hours

We apologize for any workflow disruption and thank you for your patience. If you continue to experience issues, please contact TigerConnect Support:

• Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Monitoring: We are continuing to monitor for any further issues.

Monitoring: TigerConnect engineers have taken steps to address delayed messages - services are beginning to normalize.

• Time Detected: 7:00 AM PT (Initial report/alarm) • Impact: We have received reports of delays with messages being sent. • Fix/Mitigation Applied: 8:11 AM PT • Status: Monitoring 🔵

A final update will be provided when platform stabilization concludes and incident resolution is confirmed.

Please report any issues to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: TigerConnect continues to investigate an issue causing delays with messages sent across all devices. We have seen improvements since the last report.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin

Investigating: We are continuing to investigate this issue.

Investigating: TigerConnect is currently investigating an issue causing delays with messages sent across all devices.

• Time Detected: 7:00 AM PT • Impact: We have received reports of delays with messages being sent. • Status: Investigating 🟡

Our engineering team has been engaged and is actively working to identify the root cause. We will provide additional updates as information becomes available.

Please report symptoms or additional issues you experience to TigerConnect Support: • Phone: +1 650-564-4722 • Email: [email protected] • Messenger: TigerConnect Admin