Pulsara status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Pulsara Outage Survival Guide

A step-by-step guide to help you survive a Pulsara outage
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    Pulsara Components

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    Pulsara Cloud Platform - US

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    Pulsara Third Party Mobile Push Notifications - US

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    Pulsara Public API - US

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    Pulsara Cloud Platform - AUS

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    Pulsara Third Party Push Notifications - AUS

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    Pulsara Public API - AUS

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    Pulsara Patient Application

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    Pulsara Third Party Browser Push Notifications

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    Pulsara Alternatives

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    Doxy.me Text Messaging Services

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    Twilio SMS Short Code, North America
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    Hypercare Canadian Region

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    Notifications and Real-Time Syncing (Canadian Region)
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    [CA & US Region] Users being logged out of Hypercare app
    Started 20 Nov 2024 20:14:45 (13 hours ago), still ongoing
    Minor Incident
    Investigating
    Notifications and Real-Time Syncing (Canadian Region)
    Notifications and Real-Time Syncing (U.S. Region)

    We are currently investigating reports of users being routinely logged out of their Hypercare app on Android and iOS devices, impacting their ability to receive app push notifications. Reports have been received from users in both CA and US region.

    Our Engineering team is investigating potential root causes for this unexpected behaviour on some user devices. Users are being encouraged to turn on Safeguard Notifications in Hypercare should they wish to receive a back-up notifications. https://support.hypercare.com/hc/en-us/articles/5376178050445-Safeguard-Notifications-FAQ

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    Intermountain Health App Online Patient Portal

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    Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.
    Started 20 Nov 2024 18:13:55 (15 hours ago), still ongoing
    Minor Incident
    Investigating
    Online Patient Portal
    Apple Mobile App
    Android Mobile App
    Get Care Features

    At this time the following features are unavailable:

    • Viewing sent messages
    • Viewing Clinic Documents

    We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

    Intermountain Health App Mobile Applications

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    Commonly Used Together