Hypercare Status
Real-time updates of Hypercare issues and outages
Hypercare status is Operational
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Login and Single Sign On (Canadian Region)
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Login and Single Sign On (U.S. Region)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents
No active incidents
Recently Resolved Incidents
Unable to verify on PIN code page/ biometrics [iOS App Only - CA and US Region]
Started 26 Mar 2025 14:38:14 (7 days ago), resolved 31 Mar 2025 14:44:20 (2 days ago)
Minor Incident
Resolved
Login and Single Sign On (Canadian Region)
Login and Single Sign On (U.S. Region)
We are currently investigating reports of users being unable to bypass the PIN code page on the mobile app after entering the correct PIN code or biometrics. The issue is currently being investigated.
Users are advised to continue accessing Hypercare via a web browser and/or click "Forget Pin?", continue to log out, and then log into the app again.
Hypercare Outage Survival Guide
A step-by-step guide to help you survive a Hypercare outage
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Hypercare Components
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Hypercare Canadian Region
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Login and Single Sign On (Canadian Region)
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Unable to verify on PIN code page/ biometrics [iOS App Only - CA and US Region]
Started 26 Mar 2025 14:38:14 (7 days ago), resolved 31 Mar 2025 14:44:20 (2 days ago)
Minor Incident
Resolved
Login and Single Sign On (Canadian Region)
Login and Single Sign On (U.S. Region)
We are currently investigating reports of users being unable to bypass the PIN code page on the mobile app after entering the correct PIN code or biometrics. The issue is currently being investigated.
Users are advised to continue accessing Hypercare via a web browser and/or click "Forget Pin?", continue to log out, and then log into the app again.
Messaging (Canadian Region)
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Notifications and Real-Time Syncing (Canadian Region)
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File Attachments (Canadian Region)
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Viewing Who is On-Call (Canadian Region)
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Code Teams (Canadian Region)
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Self-serve Scheduling (Canadian Region)
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Administration and Scheduling (Canadian Region)
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API & Integrations (Canadian Region)
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Virtual Page (Canadian Region)
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Hypercare United States Region
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Login and Single Sign On (U.S. Region)
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Unable to verify on PIN code page/ biometrics [iOS App Only - CA and US Region]
Started 26 Mar 2025 14:38:14 (7 days ago), resolved 31 Mar 2025 14:44:20 (2 days ago)
Minor Incident
Resolved
Login and Single Sign On (Canadian Region)
Login and Single Sign On (U.S. Region)
We are currently investigating reports of users being unable to bypass the PIN code page on the mobile app after entering the correct PIN code or biometrics. The issue is currently being investigated.
Users are advised to continue accessing Hypercare via a web browser and/or click "Forget Pin?", continue to log out, and then log into the app again.
Virtual Pager (U.S. Region)
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Messaging (U.S. Region)
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Notifications and Real-Time Syncing (U.S. Region)
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File Attachments (U.S. Region)
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Viewing Who is On-Call (U.S. Region)
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Code Teams (U.S. Region)
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Self-serve Scheduling (U.S. Region)
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Administration and Scheduling (U.S. Region)
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API & Integrations (U.S. Region)
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Hypercare European Region
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Login and Single Sign On (European Region)
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Virtual Pager (European Region)
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Messaging (European Region)
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Notifications and Real-Time Syncing (European Region)
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File Attachments (European Region)
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Viewing Who is On-Call (European Region)
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Code Teams (European Region)
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Self-serve Scheduling (European Region)
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Administration and Scheduling (European Region)
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API & Integrations (European Region)
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Hypercare Marketing Website (Global)
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Hypercare Payment Portal
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Hypercare App Store Availability
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Google Play Store
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Apple App Store
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Hypercare Twilio Voice, North America
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Hypercare Twilio Voice, Europe
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