
Hypercare Status
Real-time updates of Hypercare issues and outages
Hypercare status is Partially Degraded Service
Notifications and Real-Time Syncing (Canadian Region)
Code Teams (Canadian Region)
Administration and Scheduling (Canadian Region)
API & Integrations (Canadian Region)
Virtual Page (Canadian Region)
Virtual Pager (U.S. Region)
Notifications and Real-Time Syncing (U.S. Region)
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
Hypercare Outage Survival Guide
Hypercare Components
Hypercare Canadian Region
Login and Single Sign On (Canadian Region)
Messaging (Canadian Region)
Notifications and Real-Time Syncing (Canadian Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
File Attachments (Canadian Region)
Viewing Who is On-Call (Canadian Region)
Code Teams (Canadian Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
Self-serve Scheduling (Canadian Region)
Administration and Scheduling (Canadian Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
API & Integrations (Canadian Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
Virtual Page (Canadian Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
Hypercare United States Region
Login and Single Sign On (U.S. Region)
Virtual Pager (U.S. Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
Messaging (U.S. Region)
Notifications and Real-Time Syncing (U.S. Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
File Attachments (U.S. Region)
Viewing Who is On-Call (U.S. Region)
Code Teams (U.S. Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
Self-serve Scheduling (U.S. Region)
Administration and Scheduling (U.S. Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv
API & Integrations (U.S. Region)
We are currently experiencing a partial service disruption caused by an ongoing outage with Doppler, one of our third-party service providers. As a result, the following Hypercare features are impacted:
- Escalation notifications related to code team activations (note: code team activations remain fully operational)
- Schedule change email notifications
- Schedule and Equity report downloads
- Everbridge file generation
We are actively monitoring the situation and will provide updates as Doppler resolves the issue.
You can view the status of the Doppler incident here: https://www.dopplerstatus.com/incidents/8jtzf7nrl9tv