Solutionreach Status
Real-time updates of Solutionreach issues and outages
Solutionreach status is Operational
Active Incidents
No active incidents
Recently Resolved Incidents
No recent incidents
Solutionreach Outage Survival Guide
Solutionreach Components
Solutionreach Sync - General stability of SR sync software and connection to client PM/EMR/EHR
Solutionreach Platform - Platform access and overall performance
Solutionreach SR Conversations
Solutionreach SR Intake
Solutionreach Alternatives
Doxy.me Text Messaging Services
Twilio SMS Short Code, North America
Hypercare Canadian Region
Notifications and Real-Time Syncing (Canadian Region)
We are currently investigating reports of users being routinely logged out of their Hypercare app on Android and iOS devices, impacting their ability to receive app push notifications. Reports have been received from users in both CA and US region.
Our Engineering team is investigating potential root causes for this unexpected behaviour on some user devices. Users are being encouraged to turn on Safeguard Notifications in Hypercare should they wish to receive a back-up notifications. https://support.hypercare.com/hc/en-us/articles/5376178050445-Safeguard-Notifications-FAQ
Intermountain Health App Online Patient Portal
At this time the following features are unavailable:
- Viewing sent messages
- Viewing Clinic Documents
We are investigating the cause of the issue. We apologize for any inconvenience this has caused.
