Intermountain Health App status is Partially Degraded Service

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Intermountain Health App Online Patient Portal

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Intermountain Health App Mobile Applications

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Apple Mobile App
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Android Mobile App
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Intermountain Health App Individual Features & Services

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Get Care Features
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Active Incidents

Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.
Started 20 Nov 2024 18:13:55 (14 hours ago), still ongoing
Minor Incident
Investigating
Online Patient Portal
Apple Mobile App
Android Mobile App
Get Care Features

At this time the following features are unavailable:

  • Viewing sent messages
  • Viewing Clinic Documents

We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

Recently Resolved Incidents

No recent incidents

Intermountain Health App Outage Survival Guide

A step-by-step guide to help you survive a Intermountain Health App outage
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    Intermountain Health App Components

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    Intermountain Health App Online Patient Portal

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    Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.
    Started 20 Nov 2024 18:13:55 (14 hours ago), still ongoing
    Minor Incident
    Investigating
    Online Patient Portal
    Apple Mobile App
    Android Mobile App
    Get Care Features

    At this time the following features are unavailable:

    • Viewing sent messages
    • Viewing Clinic Documents

    We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

    Intermountain Health App Mobile Applications

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    Apple Mobile App
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    Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.
    Started 20 Nov 2024 18:13:55 (14 hours ago), still ongoing
    Minor Incident
    Investigating
    Online Patient Portal
    Apple Mobile App
    Android Mobile App
    Get Care Features

    At this time the following features are unavailable:

    • Viewing sent messages
    • Viewing Clinic Documents

    We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

    Android Mobile App
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    Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.
    Started 20 Nov 2024 18:13:55 (14 hours ago), still ongoing
    Minor Incident
    Investigating
    Online Patient Portal
    Apple Mobile App
    Android Mobile App
    Get Care Features

    At this time the following features are unavailable:

    • Viewing sent messages
    • Viewing Clinic Documents

    We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

    Intermountain Health App Individual Features & Services

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    Billing Features
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    Get Care Features
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    Viewing sent messages, and Clinic Documents may be temporarily unavailable at this time.
    Started 20 Nov 2024 18:13:55 (14 hours ago), still ongoing
    Minor Incident
    Investigating
    Online Patient Portal
    Apple Mobile App
    Android Mobile App
    Get Care Features

    At this time the following features are unavailable:

    • Viewing sent messages
    • Viewing Clinic Documents

    We are investigating the cause of the issue. We apologize for any inconvenience this has caused.

    Connect Care Video Visit Service
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    Text Message Notifications
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    E-Mail Notifications
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    Intermountain Health App Alternatives

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    Doxy.me Text Messaging Services

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    Twilio SMS Short Code, North America
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    See all
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    Hypercare Canadian Region

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    Notifications and Real-Time Syncing (Canadian Region)
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    [CA & US Region] Users being logged out of Hypercare app
    Started 20 Nov 2024 20:14:45 (12 hours ago), still ongoing
    Minor Incident
    Investigating
    Notifications and Real-Time Syncing (Canadian Region)
    Notifications and Real-Time Syncing (U.S. Region)

    We are currently investigating reports of users being routinely logged out of their Hypercare app on Android and iOS devices, impacting their ability to receive app push notifications. Reports have been received from users in both CA and US region.

    Our Engineering team is investigating potential root causes for this unexpected behaviour on some user devices. Users are being encouraged to turn on Safeguard Notifications in Hypercare should they wish to receive a back-up notifications. https://support.hypercare.com/hc/en-us/articles/5376178050445-Safeguard-Notifications-FAQ

    See all
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    Commonly Used Together