Artera Status
Real-time updates of Artera issues and outages
Artera status is Operational
System Integrations and Interface
Vendors and Partners
Active Incidents
No active incidents
Recently Resolved Incidents
Artera has identified an issue that is causing interface messages to be delayed in processing.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Artera's telecoms partner has identified an incident with the Evolve Cellular network, SMS submissions to the Evolve Cellular network are being rejected because of a network change.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Artera Outage Survival Guide
Artera Components
USA - Artera Platform
Artera Web Application
Analytics and Reporting
Forms and Surveys
Login to Artera Web App
Real Time Notifications in Artera Application
Artera USA - Messaging
Automations and Automated Messaging
Conversation Builder
Manual Messaging
SendMessage API
Artera USA - Infrastructure and Partners
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
System Integrations and Interface
Artera has identified an issue that is causing interface messages to be delayed in processing.
While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.
We thank you for your patience as we continue to look into this issue.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
Vendors and Partners
Artera's telecoms partner has identified an incident with the Evolve Cellular network, SMS submissions to the Evolve Cellular network are being rejected because of a network change.
If you have any other related issues to report, please reach out to our support team via support.artera.io.
VPN
CANADA - Artera Platform
Artera Web Application
Analytics and Reporting
Forms and Surveys
Login to Artera Web App
Real Time Notifications in Artera Application
Artera CANADA - Messaging
Automated or Manual Messaging
Conversation Builder
SendMessage API
Artera CANADA - Infrastructure and Partners
Single Sign On (SSO) and Multi-Factor Authentication (MFA)
System Integrations and Interface
Vendors and Partners
VPN
Artera Alternatives
Doxy.me Text Messaging Services
Twilio SMS Toll-Free, North America
Messaging (Canadian Region)
We have received reports of inconsistent notifications on Android devices. We're currently investigating the issue.
Notifications and Real-Time Syncing (Canadian Region)
We have received reports of inconsistent notifications on Android devices. We're currently investigating the issue.
Solutionreach Platform - Platform access and overall performance
Our production systems are currently offline for temporary unscheduled maintenance. We anticipate bringing systems back online within the next hour.
As we communicated by email yesterday, a small number of customers appear to have been targeted in phishing attacks from bad actors attempting to access their accounts. To enhance account security, we are forcing a password reset today. Please refer to your email for instructions and for a link to reset your password.
We also plan to implement multi-factor authentication (MFA) by Friday August 16, 2024. MFA is a multi-step login process that will require you to provide more than just a password to login to your account. Instructions to help you set up MFA will be provided.
We realize that our temporary system downtime may have disrupted your operations, and we appreciate your understanding as we work to provide you with enhanced security measures.
