Artera Status: check for Artera outages and issues

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Active Incidents

Artera Interface Connection Down for some clients

Started 21 Feb 2025 15:40:07 (2 hours ago), still ongoing

Major Incident

Monitoring

System Integrations and Interface

Artera is currently investigating reports of an issue with interface connections for some clients after the scheduled Artera Maintenance on 2/20/2025.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

Monitoring: Artera is observing that interface connections, inbound and outbound, are recovering and coming back online . We will continue to carefully monitor the service to ensure a full recovery for all users, and if you are still experiencing an issue, please contact Artera Support.

We thank you for your patience as we work through this issue.

If you have any questions or related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 17:47:41 (17 minutes ago)

Identified: Artera has identified an interface connection issue that is impacting outbound interfaces and preventing certain inbound interfaces from connecting to Artera.

While we do not have an ETA for a resolution, our engineers are continuing to work on and resolve the connection problems and will update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 17:31:45 (33 minutes ago)

Identified: Artera has identified an interface connection issue that is impacting outbound interfaces and preventing certain inbound interfaces from connecting to Artera.

While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 16:38:44 (1 hour ago)

Investigating: Artera is currently investigating reports of an issue with Outbound and Inbound Interface traffic.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 16:00:36 (2 hours ago)

Investigating: Artera is currently investigating reports of an issue with interface connections for some clients after the scheduled Artera Maintenance on 2/20/2025.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 15:40:07 (2 hours ago)

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Artera

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USA - Artera Platform

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Login to Artera Web App

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Real Time Notifications in Artera Application

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Artera USA - Messaging

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Automations and Automated Messaging

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Conversation Builder

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Manual Messaging

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SendMessage API

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Artera USA - Infrastructure and Partners

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Single Sign On (SSO) and Multi-Factor Authentication (MFA)

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System Integrations and Interface

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Artera Interface Connection Down for some clients

Started 21 Feb 2025 15:40:07 (2 hours ago), still ongoing

Major Incident

Monitoring

System Integrations and Interface

Artera is currently investigating reports of an issue with interface connections for some clients after the scheduled Artera Maintenance on 2/20/2025.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

We thank you for your patience as we work through this issue.

If you have any questions or related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 17:47:41 (17 minutes ago)

Identified: Artera has identified an interface connection issue that is impacting outbound interfaces and preventing certain inbound interfaces from connecting to Artera.

While we do not have an ETA for a resolution, our engineers are continuing to work on and resolve the connection problems and will update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 17:31:45 (33 minutes ago)

Identified: Artera has identified an interface connection issue that is impacting outbound interfaces and preventing certain inbound interfaces from connecting to Artera.

While we do not have an ETA for a resolution, our engineers are working to resolve the problem and will update the status here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 16:38:44 (1 hour ago)

Investigating: Artera is currently investigating reports of an issue with Outbound and Inbound Interface traffic.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 16:00:36 (2 hours ago)

Investigating: Artera is currently investigating reports of an issue with interface connections for some clients after the scheduled Artera Maintenance on 2/20/2025.

While we do not have an ETA for a resolution, we are actively investigating and will provide updates here.

We thank you for your patience as we continue to look into this issue.

If you have any other related issues to report, please reach out to our support team via support.artera.io.

21 Feb 2025 15:40:07 (2 hours ago)

See all updates

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VPN

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CANADA - Artera Platform

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Artera Web Application

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Analytics and Reporting

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Forms and Surveys

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Login to Artera Web App

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Real Time Notifications in Artera Application

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Artera CANADA - Messaging

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Automated or Manual Messaging

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Conversation Builder

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SendMessage API

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Artera CANADA - Infrastructure and Partners

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Single Sign On (SSO) and Multi-Factor Authentication (MFA)

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System Integrations and Interface

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Vendors and Partners

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VPN

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Artera Status

Real-time updates of Artera issues and outages

Artera status is Partially Degraded Service

Artera USA - Infrastructure and Partners

System Integrations and Interface

Active Incidents

Recently Resolved Incidents

Artera Outage Survival Guide

Artera Components

USA - Artera Platform

Artera Web Application

Analytics and Reporting

Forms and Surveys

Login to Artera Web App

Real Time Notifications in Artera Application

Artera USA - Messaging

Automations and Automated Messaging

Conversation Builder

Manual Messaging

SendMessage API

Artera USA - Infrastructure and Partners

Single Sign On (SSO) and Multi-Factor Authentication (MFA)

System Integrations and Interface

Vendors and Partners

VPN

CANADA - Artera Platform

Artera Web Application

Analytics and Reporting

Forms and Surveys

Login to Artera Web App

Real Time Notifications in Artera Application

Artera CANADA - Messaging

Automated or Manual Messaging

Conversation Builder

SendMessage API

Artera CANADA - Infrastructure and Partners

Single Sign On (SSO) and Multi-Factor Authentication (MFA)

System Integrations and Interface

Vendors and Partners

VPN

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