SpotOn Services status is Operational

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Last updated 1 minute ago from official status page. Learn more
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SpotOn Services Outage Survival Guide

A step-by-step guide to help you survive a SpotOn Services outage
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    SpotOn Services Components

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    SpotOn Services Core Services

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    SpotOn Restaurant
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    SpotOn Online Ordering
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    SpotOn Restaurant Reporting
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    Payment Deposits
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    Merchant Dashboard
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    SpotOn Services Additional Products

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    SpotOn Website
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    Loyalty
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    SMS Messaging
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    Virtual Terminal
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    SpotOn Services Payment Processors

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    Tsys Processing
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    Transit Processing
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    FIS Processing
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    Gift Cards
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    SpotOn Services Infrastructure

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    AWS
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    Support Phone Line
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    AT&T
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    SpotOn Services Alternatives

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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

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