SnapCall status is Operational

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Active Incidents

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Recently Resolved Incidents

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SnapCall Outage Survival Guide

A step-by-step guide to help you survive a SnapCall outage
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    SnapCall Components

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    SnapCall API

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    SnapCall Video

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    SnapCall Dashboard

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    SnapCall Alternatives

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    Vonage Contact Centre (VCC) EMEA - London

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    Outbound Voice Interactions
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    IR27065 - Poland to Poland calls with no caller ID
    Started 2 Oct 2024 11:20:52 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Outbound Voice Interactions
    Outbound Voice Interactions

    We are currently aware of an ongoing issue affecting outbound calling using Polish callback when calling Polish numbers. Our Incident Management team is investigating the issue with priority.

    See all
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    Voxox Cloud Phone

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    Voice Service
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    Voxox Voice & SMS - Services Outage
    Started 15 Nov 2024 18:53:37 (6 days ago), still ongoing
    Critical Incident
    Identified
    Voice Service
    Calling Service
    SMPP
    Origination
    SMS Service
    More...

    We are currently experiencing a major vendor outage affecting both Voice and SMS services across our network.

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    CircleLoop Outbound calls

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    Sign-in and calling issues (iOS and Android)
    Started 4 Sep 2024 11:13:10 (3 months ago), still ongoing
    Minor Incident
    Monitoring
    Outbound calls

    We have identified issues affecting the latest version of the CircleLoop application specifically on iOS and Android devices.

    • Some clients are unable to sign in to the android application
    • Some clients are having issues initiating outbound calls

    We are working on a fix which will be available as soon as possible.

    See all
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