InterNetX status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

.eu Transactions ; Delayed workflows
Started 20 Nov 2024 11:45:59 (21 hours ago), still ongoing
Minor Incident
Investigating
User Interface
API

The .eu registry is currently experiencing disruptions. As a consequence of this, your .eu-transaction are taking longer to process.

Recently Resolved Incidents

No recent incidents

InterNetX Outage Survival Guide

A step-by-step guide to help you survive a InterNetX outage
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    InterNetX Components

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    InterNetX AutoDNS

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    User Interface
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    .eu Transactions ; Delayed workflows
    Started 20 Nov 2024 11:45:59 (21 hours ago), still ongoing
    Minor Incident
    Investigating
    User Interface
    API

    The .eu registry is currently experiencing disruptions. As a consequence of this, your .eu-transaction are taking longer to process.

    API
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    .eu Transactions ; Delayed workflows
    Started 20 Nov 2024 11:45:59 (21 hours ago), still ongoing
    Minor Incident
    Investigating
    User Interface
    API

    The .eu registry is currently experiencing disruptions. As a consequence of this, your .eu-transaction are taking longer to process.

    Domain Studio
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    InterNetX Domain Services

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    Name Service
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    Redirector
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    MailProxy
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    NodeSecure / Anycast
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    WhoisProxy
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    PROCEED
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    InterNetX ISAC

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    User Interface
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    API
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    InterNetX Infrastructure

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    Data Center FFM
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    Data Center MUC
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    Data Center USA
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    DDoS Mitigation
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    InterNetX Server

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    Cloud Server
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    Bare Metal Server
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    Kubernetes Cluster
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    Managed Services
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    Reseller Cloud
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    Shared Storage
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    InterNetX SSL Manager

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    User Interface
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    API
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    InterNetX Website

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    InterNetX Servicedesk

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    InterNetX DDoS Attack Status

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    InterNetX Google Cloud Platform Google Kubernetes Engine

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    InterNetX Alternatives

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    Billing
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    Billing Subscription Update and Invoice Issues
    Started 17 Oct 2024 20:26:49 (1 month ago), still ongoing
    Incident without Impact
    Investigating
    Billing

    We are currently observing and working to resolve the following Billing issues:

    Failed Plan Modifications: There are intermittent issues with subscription upgrades, downgrades, and cancellations. This may result in billing charges being applied without the subscription level being updated. In these cases you may contact Cloudflare Support.

    Unpaid Invoices Preventing Plan Modifications: If you encounter an error message when attempting to modify your plan, the most common cause is an unpaid invoice. In these cases, check if you have an unpaid invoice before contacting Support.

    Missing Invoices: Some unpaid invoices are not visible. These unpaid invoices will still prevent account modifications. In these cases you may contact Cloudflare Support.

    Missing Pay Now Buttons: For each unpaid invoice there should be a corresponding “Pay Now” button. If that button is not there you can click on the payment link directly within the invoice.

    Expired Payment Links: After 120 days the payment links will expire, so if you have no “Pay Now” button and the link within the invoice is expired, you will need to contact to Support

    Duplicate Payments: You may notice multiple invoices and charges on your bank and PayPal statements that appear to be duplicates. In most cases these are valid, unique charges for previously unpaid months where we were unable to collect your payments. You should not contact support about these cases.

    Due to ongoing billing issues, we are experiencing high demand—please avoid opening duplicate tickets and wait for our response.

    Dashboard
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    Cloudflare Dashboard UI Bug
    Started 11 Sep 2024 23:57:06 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Dashboard

    We are currently investigating reports that in some cases updates to the OWASP Managed Ruleset settings are not accurately reflected in the Dashboard UI, though these changes are taking effect and are still visible via the API.

    See all
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    CH - Chicago
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    Network Component Issue (Equinix Internet Access / Equinix Connect)
    Started 9 Aug 2024 19:24:26 (3 months ago), still ongoing
    Minor Incident
    Identified
    CH - Chicago

    We are currently investigating this issue.

    y13q86ll6q0x
    Incident Number: INC0049094
    [Equinix Internet Access / Equinix Connect - AMER (CH)]
    DE - Denver
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    Provider Issue (Equinix Internet Access / Equinix Connect)
    Started 1 Jul 2024 03:13:27 (5 months ago), still ongoing
    Minor Incident
    Identified
    DE - Denver

    We are currently investigating this issue.

    6bstkpzww9qj
    Incident Number: INC0045930
    [Equinix Internet Access / Equinix Connect - AMER (DE)]
    See all