IONOS Cloud status is Partially Degraded Service

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IONOS Cloud Cloud Support

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Managed Kubernetes
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Provisioning
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Managed Kubernetes
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Managed Kubernetes
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Managed Kubernetes
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Managed Kubernetes
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now
Last updated 1 minute ago from official status page. Learn more

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Active Incidents

Cloud Support: Telephone Support reduced capacity
Started 2 Oct 2026 13:55:02 (4 days ago), still ongoing
Minor Incident
Identified
Cloud Support

There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.

Provisioning of MongoDB Playground and Business Edition Clusters unavailable
Started 12 Jun 2026 15:46:42 (4 months ago), still ongoing
Minor Incident
Investigating
Database as a Service (DBaaS)
Provisioning

MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.

As an alternative, you can:

  • Provision your Playground or Business Edition cluster in another available location, or
  • Use MongoDB Enterprise Edition, which remains available in Frankfurt East.

Recently Resolved Incidents

DCD is Currently Unavailable
Started 2 Oct 2026 20:16:48 (4 days ago), resolved 2 Oct 2026 21:28:25 (4 days ago)
Major Incident
Resolved
Data Center Designer (DCD)

The DCD is currently unavailable. We are currently investigating this issue and will keep you updated.

Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
Minor Incident
Resolved
Managed Kubernetes
Managed Kubernetes
Managed Kubernetes
Managed Kubernetes
Managed Kubernetes
More...

Customers may experience connection problems to the control plane and degraded functionality of kubernetes

AI Model Hub API Unavailable
Started 29 Sep 2026 11:35:50 (7 days ago), resolved 29 Sep 2026 14:08:38 (7 days ago)
Major Incident
Resolved
AI Model Hub

The AI Model Hub API is currently unavailable. We are working on restoring the service.

IONOS Cloud Outage Survival Guide

A step-by-step guide to help you survive a IONOS Cloud outage
NaN%

    IONOS Cloud Components

    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Cloud Support

    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Cloud Support: Telephone Support reduced capacity
    Started 2 Oct 2026 13:55:02 (4 days ago), still ongoing
    Minor Incident
    Identified
    Cloud Support

    There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.

    IONOS Cloud Location DE/FKB

    Tue 29
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    now
    Compute
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    now
    Storage
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Private Cloud
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Location DE/FRA

    Tue 29
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    Sun 4
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    now
    Compute
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Object Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Location DE/FRA/2

    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning of MongoDB Playground and Business Edition Clusters unavailable
    Started 12 Jun 2026 15:46:42 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Database as a Service (DBaaS)
    Provisioning

    MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.

    As an alternative, you can:

    • Provision your Playground or Business Edition cluster in another available location, or
    • Use MongoDB Enterprise Edition, which remains available in Frankfurt East.
    Object Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
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    now
    Monitoring Service
    Tue 29
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    Thu 1
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    Sat 3
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    Mon 5
    now

    IONOS Cloud Location DE/TXL

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    now
    Compute
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Object Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Private Cloud
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Location ES/VIT

    Tue 29
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    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Object Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
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    now
    Monitoring Service
    Tue 29
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    Thu 1
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    now

    IONOS Cloud Location FR/PAR

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    now
    Compute
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    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
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    Mon 5
    now

    IONOS Cloud Location GB/BHX

    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
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    Mon 5
    now

    IONOS Cloud Location GB/GLO

    Tue 29
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    now
    Private Cloud
    Tue 29
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    now

    IONOS Cloud Location GB/LHR

    Tue 29
    Wed 30
    Thu 1
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    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Cubes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Location US/EWR

    Tue 29
    Wed 30
    Thu 1
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    Sun 4
    Mon 5
    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Location US/LAS

    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Location US/MCI

    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Compute
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Storage
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Network
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Managed Kubernetes
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Partial Connectivity Degradation to Control Plane Affecting Kubernetes Operations
    Started 29 Sep 2026 07:48:45 (7 days ago), resolved 29 Sep 2026 14:09:08 (7 days ago)
    Minor Incident
    Resolved
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    Managed Kubernetes
    More...

    Customers may experience connection problems to the control plane and degraded functionality of kubernetes

    Provisioning
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Supporting Services
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Logging Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Monitoring Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud APIs and Frontends

    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Data Center Designer (DCD)
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    DCD is Currently Unavailable
    Started 2 Oct 2026 20:16:48 (4 days ago), resolved 2 Oct 2026 21:28:25 (4 days ago)
    Major Incident
    Resolved
    Data Center Designer (DCD)

    The DCD is currently unavailable. We are currently investigating this issue and will keep you updated.

    Cloud API
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Billing API
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Reseller API
    Tue 29
    Wed 30
    Thu 1
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    Sat 3
    Sun 4
    Mon 5
    now
    Activity Log API
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now

    IONOS Cloud Global Services

    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Backup Service
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    CloudDNS
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Database as a Service (DBaaS)
    Tue 29
    Wed 30
    Thu 1
    Fri 2
    Sat 3
    Sun 4
    Mon 5
    now
    Provisioning of MongoDB Playground and Business Edition Clusters unavailable
    Started 12 Jun 2026 15:46:42 (4 months ago), still ongoing
    Minor Incident
    Investigating
    Database as a Service (DBaaS)
    Provisioning

    MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.

    As an alternative, you can:

    • Provision your Playground or Business Edition cluster in another available location, or
    • Use MongoDB Enterprise Edition, which remains available in Frankfurt East.
    Monitoring as a Service (MaaS)
    Tue 29
    Wed 30
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    AI Model Hub API Unavailable
    Started 29 Sep 2026 11:35:50 (7 days ago), resolved 29 Sep 2026 14:08:38 (7 days ago)
    Major Incident
    Resolved
    AI Model Hub

    The AI Model Hub API is currently unavailable. We are working on restoring the service.

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