
IONOS Cloud Status
Real-time updates of IONOS Cloud issues and outages
IONOS Cloud status is Partially Degraded Service
IONOS Cloud Cloud Support
Managed Kubernetes
Provisioning
Managed Kubernetes
Managed Kubernetes
Managed Kubernetes
Managed Kubernetes
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Active Incidents
There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.
MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.
As an alternative, you can:
- Provision your Playground or Business Edition cluster in another available location, or
- Use MongoDB Enterprise Edition, which remains available in Frankfurt East.
Recently Resolved Incidents
The DCD is currently unavailable. We are currently investigating this issue and will keep you updated.
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
The AI Model Hub API is currently unavailable. We are working on restoring the service.
IONOS Cloud Outage Survival Guide
IONOS Cloud Components
IONOS Cloud Cloud Support
There may be periods of increased waiting times when calling IONOS Cloud Support by phone. We ask Customers and Partners to contact Cloud Support via the DCD Form or Email, instead. Thank you.
IONOS Cloud Location DE/FKB
Compute
Storage
Network
Managed Kubernetes
Supporting Services
Provisioning
Private Cloud
Logging Service
Monitoring Service
IONOS Cloud Location DE/FRA
Compute
Cubes
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Object Storage
Logging Service
Monitoring Service
IONOS Cloud Location DE/FRA/2
Compute
Cubes
Storage
Network
Managed Kubernetes
Supporting Services
Provisioning
MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.
As an alternative, you can:
- Provision your Playground or Business Edition cluster in another available location, or
- Use MongoDB Enterprise Edition, which remains available in Frankfurt East.
Object Storage
Logging Service
Monitoring Service
IONOS Cloud Location DE/TXL
Compute
Cubes
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Object Storage
Private Cloud
Logging Service
Monitoring Service
IONOS Cloud Location ES/VIT
Compute
Cubes
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Object Storage
Logging Service
Monitoring Service
IONOS Cloud Location FR/PAR
Compute
Storage
Cubes
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Provisioning
Supporting Services
Network
Logging Service
Monitoring Service
IONOS Cloud Location GB/BHX
Compute
Cubes
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Logging Service
Monitoring Service
IONOS Cloud Location GB/GLO
Private Cloud
IONOS Cloud Location GB/LHR
Compute
Cubes
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Logging Service
Monitoring Service
IONOS Cloud Location US/EWR
Compute
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Logging Service
Monitoring Service
IONOS Cloud Location US/LAS
Compute
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Supporting Services
Provisioning
Logging Service
Monitoring Service
IONOS Cloud Location US/MCI
Compute
Storage
Network
Managed Kubernetes
Customers may experience connection problems to the control plane and degraded functionality of kubernetes
Provisioning
Supporting Services
Logging Service
Monitoring Service
IONOS Cloud APIs and Frontends
Data Center Designer (DCD)
The DCD is currently unavailable. We are currently investigating this issue and will keep you updated.
Cloud API
Billing API
Reseller API
Activity Log API
IONOS Cloud Global Services
Backup Service
CloudDNS
Database as a Service (DBaaS)
MongoDB Playground and Business Edition clusters are currently not available for provisioning in de/fra/2 (Frankfurt East). This is due to a capacity limitation in that location that prevents these cluster types from being created reliably, and it is expected to persist for the time being. We will update this status page as soon as this limitation is lifted.
As an alternative, you can:
- Provision your Playground or Business Edition cluster in another available location, or
- Use MongoDB Enterprise Edition, which remains available in Frankfurt East.
Monitoring as a Service (MaaS)
Content Delivery Network (CDN)
AI Model Hub
The AI Model Hub API is currently unavailable. We are working on restoring the service.