Siteimprove status is Operational

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Siteimprove Platform Login Errors
Started 1 May 2026 15:16:43 (20 hours ago), resolved 1 May 2026 20:03:20 (16 hours ago)
Major Incident
Resolved
Platform

We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com

Impact:

  • Users who are already logged in may be experiencing disruptions (e.g.: modules not loading, blank screens while navigating)
  • New login attempts may fail.

Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible.

We apologize for this inconvenience. We'll continue to keep you updated.

Degraded Performance - Crawler, Linkchecker, DCI Scores
Started 29 Apr 2026 15:09:58 (3 days ago), resolved 30 Apr 2026 14:35:06 (2 days ago)
Minor Incident
Resolved
Crawler

We are currently investigating an issue causing delays with Siteimprove’s crawler and link checker processing. Sites are successfully entering the scan queue; however, some scans are taking longer than expected to complete. As a result, Digital Certainty Index (DCI) scores and related metrics may be delayed in updating.

Our development team is aware of the issue and is actively working to restore normal processing.

We will continue to provide updates here as more information becomes available.

Siteimprove Outage Survival Guide

A step-by-step guide to help you survive a Siteimprove outage
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    Siteimprove Components

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    Siteimprove Platform

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    Siteimprove Platform Login Errors
    Started 1 May 2026 15:16:43 (20 hours ago), resolved 1 May 2026 20:03:20 (16 hours ago)
    Major Incident
    Resolved
    Platform

    We are currently experiencing issues where some customers are unable to log in to the Siteimprove platform via siteimprove.com and my2.us.siteimprove.com

    Impact:

    • Users who are already logged in may be experiencing disruptions (e.g.: modules not loading, blank screens while navigating)
    • New login attempts may fail.

    Our Development Team is actively working to identify the root cause and resolve the issue as quickly as possible.

    We apologize for this inconvenience. We'll continue to keep you updated.

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    Crawler
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    Degraded Performance - Crawler, Linkchecker, DCI Scores
    Started 29 Apr 2026 15:09:58 (3 days ago), resolved 30 Apr 2026 14:35:06 (2 days ago)
    Minor Incident
    Resolved
    Crawler

    We are currently investigating an issue causing delays with Siteimprove’s crawler and link checker processing. Sites are successfully entering the scan queue; however, some scans are taking longer than expected to complete. As a result, Digital Certainty Index (DCI) scores and related metrics may be delayed in updating.

    Our development team is aware of the issue and is actively working to restore normal processing.

    We will continue to provide updates here as more information becomes available.

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