Agorapulse status is Minor Service Outage

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Agorapulse Web Application (app.agorapulse.com)

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Agorapulse Publishing & Data Processing

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Conversations data processing (Inbox & Listening)
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Scheduled posts publishing
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Inbox loading issue and tool being unresponsive
Started 13 Aug 2025 07:55:06 (21 hours ago), still ongoing
Major Incident
Investigating
Web Application (app.agorapulse.com)
Conversations data processing (Inbox & Listening)

When having Bluesky or Google My Business profiles on top of Profile list, inbox will not load and tool will be unresponsive. It can be fixed by rearranging profiles order in Menu/groups settings.

We are currently investigating the issue.

Recently Resolved Incidents

Infinite loading when trying to create or update a listening search
Started 12 Aug 2025 12:24:34 (2 days ago), resolved 12 Aug 2025 16:55:51 (1 day ago)
Major Incident
Resolved
Conversations data processing (Inbox & Listening)

We are currently investigating the issue

"No permissions on social profiles" error when login in
Started 12 Aug 2025 08:17:16 (2 days ago), resolved 12 Aug 2025 12:21:32 (2 days ago)
Minor Incident
Resolved
Web Application (app.agorapulse.com)

We are currently investigating the issue.

Instagram & Threads Video Publishing Issues
Started 4 Aug 2025 13:41:05 (10 days ago), resolved 8 Aug 2025 19:12:32 (5 days ago)
Minor Incident
Resolved
Scheduled posts publishing

Some Instagram video posts are failing with the error: “Video container status error: 'Error: Media upload has failed with error code 2207052’.”

Threads video posts may also fail, displaying the message: “An unexpected error has occurred. Please retry your request later.” However, despite this error, Threads posts are still being published as expected.

These issues appear to stem from Meta’s side and are currently under investigation.

Agorapulse Outage Survival Guide

A step-by-step guide to help you survive a Agorapulse outage
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    Agorapulse Components

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    Agorapulse Web Application (app.agorapulse.com)

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    "No permissions on social profiles" error when login in
    Started 12 Aug 2025 08:17:16 (2 days ago), resolved 12 Aug 2025 12:21:32 (2 days ago)
    Minor Incident
    Resolved
    Web Application (app.agorapulse.com)

    We are currently investigating the issue.

    Inbox loading issue and tool being unresponsive
    Started 13 Aug 2025 07:55:06 (21 hours ago), still ongoing
    Major Incident
    Investigating
    Web Application (app.agorapulse.com)
    Conversations data processing (Inbox & Listening)

    When having Bluesky or Google My Business profiles on top of Profile list, inbox will not load and tool will be unresponsive. It can be fixed by rearranging profiles order in Menu/groups settings.

    We are currently investigating the issue.

    Agorapulse Shared Calendars (calendar.agorapulse.com)

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    Agorapulse URL Shortener (pulse.ly)

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    Agorapulse Mobile Application (Android & iOS)

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    Agorapulse Publishing & Data Processing

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    Analytics data processing (Report & ROI)
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    Conversations data processing (Inbox & Listening)
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    Infinite loading when trying to create or update a listening search
    Started 12 Aug 2025 12:24:34 (2 days ago), resolved 12 Aug 2025 16:55:51 (1 day ago)
    Major Incident
    Resolved
    Conversations data processing (Inbox & Listening)

    We are currently investigating the issue

    Inbox loading issue and tool being unresponsive
    Started 13 Aug 2025 07:55:06 (21 hours ago), still ongoing
    Major Incident
    Investigating
    Web Application (app.agorapulse.com)
    Conversations data processing (Inbox & Listening)

    When having Bluesky or Google My Business profiles on top of Profile list, inbox will not load and tool will be unresponsive. It can be fixed by rearranging profiles order in Menu/groups settings.

    We are currently investigating the issue.

    Scheduled posts publishing
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    now
    Instagram & Threads Video Publishing Issues
    Started 4 Aug 2025 13:41:05 (10 days ago), resolved 8 Aug 2025 19:12:32 (5 days ago)
    Minor Incident
    Resolved
    Scheduled posts publishing

    Some Instagram video posts are failing with the error: “Video container status error: 'Error: Media upload has failed with error code 2207052’.”

    Threads video posts may also fail, displaying the message: “An unexpected error has occurred. Please retry your request later.” However, despite this error, Threads posts are still being published as expected.

    These issues appear to stem from Meta’s side and are currently under investigation.

    Agorapulse Datadog

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