Sila status is Operational

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Last updated 1 minute ago from official status page. Learn more
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Sila Outage Survival Guide

A step-by-step guide to help you survive a Sila outage
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    Sila Components

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    Sila Production API

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    Sila Sandbox API

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    Sila Developer Console

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    Sila Website

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    Sila Community Pages

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    Sila Alternatives

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    Synapse Bank Login APIs

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    Chase
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    [Bank Logins] Chase Outage
    Started 17 May 2022 22:22:08 (3 years ago), still ongoing
    Critical Incident
    Identified
    Chase
    Chase

    Users are currently unable to link new Chase nodes or sync existing nodes through account aggregation. We're working with our partners to determine the best resolution.

    See all
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    Virtual Account - BJB
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    VIRTUAL_ACCOUNT BJB Indonesia Disruption
    Started 8 Nov 2024 21:02:39 (2 months ago), still ongoing
    Minor Incident
    Identified
    Virtual Account - BJB

    Dear Valued Customers,

    We have detected issues with VIRTUAL_ACCOUNT BJB creation due to disruption on our partner's end.

    Impact:

    • New virtual accounts cannot be created

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Advise your payers to use other payment channels

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

    Direct Debit - RCBC
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    DIRECT_DEBIT RCBC Philippines Disruption
    Started 6 Nov 2024 11:53:58 (2 months ago), still ongoing
    Critical Incident
    Identified
    Direct Debit - RCBC

    Dear Valued Customers,

    We have detected issues with DIRECT_DEBIT RCBC payments due to disruption on our partner's end.

    Impact:

    • We are seeing issues with completion of payments.

    We are investigating and will keep this page updated as we hear news from our partner.

    In the meantime, we recommend that you take the following actions to mitigate disruption during this incident:

    • Customers may use other payment methods in the meantime.
    • It is recommended to wait for the channel to stabilize before retrying the transaction.
    • If a customer encounters any failed transactions but were debited, a reversal will be processed within the next 5 business days.

    Sorry for the inconvenience caused.

    Sincerely, Xendit customer service

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    KOMOJU JSON API

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    WorldPay Gateway Issue
    Started 27 Jul 2024 03:42:40 (6 months ago), still ongoing
    Incident without Impact
    Investigating
    JSON API
    Hosted Page API

    We are currently seeing an issue in our upstream gateway WorldPay. https://status.access.worldpay.com/ Some credit card transactions are affected.

    KOMOJU Hosted Page API

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    WorldPay Gateway Issue
    Started 27 Jul 2024 03:42:40 (6 months ago), still ongoing
    Incident without Impact
    Investigating
    JSON API
    Hosted Page API

    We are currently seeing an issue in our upstream gateway WorldPay. https://status.access.worldpay.com/ Some credit card transactions are affected.

    See all
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