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Marketing Campaigns
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SendGrid Website

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Active Incidents

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Recently Resolved Incidents

Marketing Campaigns Contact Delays
Started 16 Apr 2025 20:10:02 (6 days ago), resolved 16 Apr 2025 21:12:50 (6 days ago)
Minor Incident
Resolved
Marketing Campaigns

Starting around 12 PM PDT on Wednesday, April 16, 2025, our engineers began investigating an issue with uploading, updating, and deleting contacts in Marketing Campaigns. These contact delays have been determined to be a result of a third party service degradation. This issue only affects a subset of accounts using the Marketing Campaigns contacts feature. This issue does not affect mail send directly. We will provide updates in the next hour or sooner as more information becomes available.

'Forgot password' option in the UI re-directs to login page
Started 16 Apr 2025 09:47:52 (7 days ago), resolved 16 Apr 2025 11:52:49 (7 days ago)
Minor Incident
Resolved
Website

Starting around 1:30 am PST on 16-04-2024, our engineers began investigating an issue with forgot password option in the UI. Customers may not be able to reset their password while this incident is ongoing. We will provide another update in 1 hour or as soon as more information becomes available

SendGrid Outage Survival Guide

A step-by-step guide to help you survive a SendGrid outage
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    SendGrid Components

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    Marketing Campaigns
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    Marketing Campaigns Contact Delays
    Started 16 Apr 2025 20:10:02 (6 days ago), resolved 16 Apr 2025 21:12:50 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns

    Starting around 12 PM PDT on Wednesday, April 16, 2025, our engineers began investigating an issue with uploading, updating, and deleting contacts in Marketing Campaigns. These contact delays have been determined to be a result of a third party service degradation. This issue only affects a subset of accounts using the Marketing Campaigns contacts feature. This issue does not affect mail send directly. We will provide updates in the next hour or sooner as more information becomes available.

    SendGrid Webhooks

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    Event Webhook
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    Parse API
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    SendGrid API

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    SendGrid Website

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    'Forgot password' option in the UI re-directs to login page
    Started 16 Apr 2025 09:47:52 (7 days ago), resolved 16 Apr 2025 11:52:49 (7 days ago)
    Minor Incident
    Resolved
    Website

    Starting around 1:30 am PST on 16-04-2024, our engineers began investigating an issue with forgot password option in the UI. Customers may not be able to reset their password while this incident is ongoing. We will provide another update in 1 hour or as soon as more information becomes available

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