SendGrid status is Operational

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API v3
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SMTP
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API v2
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Marketing Campaigns
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SendGrid API

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SendGrid Website

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SendGrid Statistics

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Errors on Credit Card Addition During Upgrade Process
Started 21 Aug 2025 14:31:51 (2 months ago), still ongoing
Minor Incident
Monitoring
Billing

Starting around 7:00 AM PST on August 21st, 2025, our engineers began investigating an issue where some Twilio SendGrid customers reported issues when entering credit card details during the SendGrid upgrade from their Trial plan. Our engineering team is actively investigating the issue.

This does not affect mail send.

We'll provide an update as soon as more information becomes available.

Recently Resolved Incidents

Marketing Campaigns Stats Issue
Started 22 Oct 2025 21:31:12 (4 days ago), resolved 23 Oct 2025 16:06:28 (3 days ago)
Minor Incident
Resolved
Statistics

Starting around 1:30 pm PDT on October 22, our engineers began investigating an issue with Marketing Campaign statistics. Users may experience delayed stats and potential duplicate events. Legacy Marketing Campaigns is not impacted.

This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

Twilio SendGrid Service Outage
Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
Minor Incident
Resolved
Marketing Campaigns
API v3
SMTP
API v2
API
More...

We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

SendGrid Outage Survival Guide

A step-by-step guide to help you survive a SendGrid outage
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    SendGrid Components

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    now

    SendGrid Mail Sending

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    now
    API v3
    Mon 20
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    now
    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    SMTP
    Mon 20
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    Fri 24
    Sat 25
    Sun 26
    now
    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    API v2
    Mon 20
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    Fri 24
    Sat 25
    Sun 26
    now
    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    SendGrid Marketing Campaigns

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    now
    Marketing Campaigns
    Mon 20
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    now
    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    SendGrid Webhooks

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    Event Webhook
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    now
    Parse API
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    SendGrid API

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    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    SendGrid Website

    Mon 20
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    Sun 26
    now
    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    SendGrid Statistics

    Mon 20
    Tue 21
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    Fri 24
    Sat 25
    Sun 26
    now
    Marketing Campaigns Stats Issue
    Started 22 Oct 2025 21:31:12 (4 days ago), resolved 23 Oct 2025 16:06:28 (3 days ago)
    Minor Incident
    Resolved
    Statistics

    Starting around 1:30 pm PDT on October 22, our engineers began investigating an issue with Marketing Campaign statistics. Users may experience delayed stats and potential duplicate events. Legacy Marketing Campaigns is not impacted.

    This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid Email Activity

    Mon 20
    Tue 21
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    Sun 26
    now
    Twilio SendGrid Service Outage
    Started 20 Oct 2025 10:03:26 (7 days ago), resolved 21 Oct 2025 00:47:53 (6 days ago)
    Minor Incident
    Resolved
    Marketing Campaigns
    API v3
    SMTP
    API v2
    API
    More...

    We are currently monitoring a Twilio SendGrid service outage impacting multiple components. Customers may have experienced delays or errors when sending mail using Dynamic Templates, accessing or managing Marketing Campaigns (including Campaigns, Automations, Templates, and Stats), and when using Email Accounts and Identity services such as Subuser or Teammate creation, Console login, and IP Access Management. Additionally, Email Advanced Stats data may been delayed or incomplete within the SendGrid Console and API. Please reach out to our support team if you require assistance and believe to have been affected by this issue.

    SendGrid Partners

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    now

    SendGrid Billing

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    Sun 26
    now
    Errors on Credit Card Addition During Upgrade Process
    Started 21 Aug 2025 14:31:51 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Billing

    Starting around 7:00 AM PST on August 21st, 2025, our engineers began investigating an issue where some Twilio SendGrid customers reported issues when entering credit card details during the SendGrid upgrade from their Trial plan. Our engineering team is actively investigating the issue.

    This does not affect mail send.

    We'll provide an update as soon as more information becomes available.

    SendGrid Legacy Marketing Campaigns

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    now