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Recently Resolved Incidents
Starting around 11:58 AM PT on January 13th, our engineers began investigating an issue with reCAPTCHA displaying an "Invalid domain for site key" error on New Marketing Campaigns Signup Forms. Due to this issue, end users of the forms are currently unable to submit form entries. This does not impact mail send. We've identified the cause, and we're actively working on a fix. We will provide another update as soon as more information becomes available.
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Starting around 11:58 AM PT on January 13th, our engineers began investigating an issue with reCAPTCHA displaying an "Invalid domain for site key" error on New Marketing Campaigns Signup Forms. Due to this issue, end users of the forms are currently unable to submit form entries. This does not impact mail send. We've identified the cause, and we're actively working on a fix. We will provide another update as soon as more information becomes available.
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Control Panel
Some users may not be able to log into the Mailgun application. The issue has been identified and is being addressed.
Outlook.com
Microsoft has disabled Basic (Non-OAuth) authentication for Exchange Online mailboxes using Free or Family licenses - also known as Personal Accounts. These include free email addresses using the domains outlook.com, hotmail.com, live.com, msn.com, and others.
Microsoft only allows these mailboxes to use Exchange Web Services and Exchange ActiveSync using Basic authentication, so these mailboxes are no longer able to utilize those services. Our API v2 uses both of those services to communicate with all Microsoft mailboxes.
Microsoft has provided no work-around for continuing to use those services, so these mailboxes can no longer use our API v2 and must start using our API v3. We use Microsoft Graph API for our API v3 and that is not affected.
This does NOT affect paid mailboxes using Microsoft's Business or School licenses. This also does NOT affect on-premise Exchange mailboxes. Only free mailboxes using Microsoft's Free or Family licenses are affected.
