SendGrid status is Operational

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SendGrid API

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SendGrid Billing

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Active Incidents

Errors on Credit Card Addition During Upgrade Process
Started 21 Aug 2025 14:31:51 (2 months ago), still ongoing
Minor Incident
Monitoring
Billing

Starting around 7:00 AM PST on August 21st, 2025, our engineers began investigating an issue where some Twilio SendGrid customers reported issues when entering credit card details during the SendGrid upgrade from their Trial plan. Our engineering team is actively investigating the issue.

This does not affect mail send.

We'll provide an update as soon as more information becomes available.

Recently Resolved Incidents

v3 Email Activity Feed API Errors
Started 30 Sep 2025 22:00:01 (6 days ago), resolved 30 Sep 2025 23:30:05 (5 days ago)
Minor Incident
Resolved
API

Starting around 1:50 PDT on 9/30/2025, our engineers began investigating an issue with the v3 Email Activity Feed API. Users may see intermittent 503 errors when making GET calls to the /v3/messages & /v3/messages/{msgid} API endpoints.

This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

SendGrid Outage Survival Guide

A step-by-step guide to help you survive a SendGrid outage
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    SendGrid Components

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    SendGrid Mail Sending

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    API v3
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    SMTP
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    API v2
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    SendGrid Marketing Campaigns

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    Marketing Campaigns
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    SendGrid Webhooks

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    Event Webhook
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    Parse API
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    SendGrid API

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    v3 Email Activity Feed API Errors
    Started 30 Sep 2025 22:00:01 (6 days ago), resolved 30 Sep 2025 23:30:05 (5 days ago)
    Minor Incident
    Resolved
    API

    Starting around 1:50 PDT on 9/30/2025, our engineers began investigating an issue with the v3 Email Activity Feed API. Users may see intermittent 503 errors when making GET calls to the /v3/messages & /v3/messages/{msgid} API endpoints.

    This does not impact mail send. We will provide another update in 1 hour or as soon as more information becomes available.

    SendGrid Website

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    SendGrid Statistics

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    SendGrid Email Activity

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    SendGrid Partners

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    SendGrid Billing

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    Errors on Credit Card Addition During Upgrade Process
    Started 21 Aug 2025 14:31:51 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Billing

    Starting around 7:00 AM PST on August 21st, 2025, our engineers began investigating an issue where some Twilio SendGrid customers reported issues when entering credit card details during the SendGrid upgrade from their Trial plan. Our engineering team is actively investigating the issue.

    This does not affect mail send.

    We'll provide an update as soon as more information becomes available.

    SendGrid Legacy Marketing Campaigns

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