Zero Hash Status
Real-time updates of Zero Hash issues and outages
Zero Hash status is Partially Degraded Service
Zero Hash PROD - Deposits & Withdrawals
PROD - Digital Asset Withdrawals
Active Incidents
We have noticed a delay in processing settlements and transactions on our /convert_withdrawal endpoint. Our team is aware of the issue and the cause, and are actively monitoring the situation. Impacted withdrawals will be sent on-chain automatically following issue resolution.
Recently Resolved Incidents
We are experiencing an issue which is causing some delays with USDC.SOL withdrawals. We will continue to monitor the situation and provide updates when they are available.
Zero Hash Outage Survival Guide
Zero Hash Components
Zero Hash PROD - REST API
PROD - /index
PROD - /trades
PROD - /positions
PROD - /accounts
PROD - /deposits
PROD - /withdrawals
PROD - /transfers
PROD - /participants
PROD - /liquidity
PROD - /payments
PROD - /rewards
PROD - /awards
PROD - /convert_withdraw
Zero Hash PROD - Websocket API
PROD - Balances Socket Feed
PROD - Prices Socket Feed
Zero Hash PROD - FIX API
PROD - FIX STP Gateways
Zero Hash PROD - Deposits & Withdrawals
PROD - Digital Asset Deposits
PROD - Digital Asset Withdrawals
We are experiencing an issue which is causing some delays with USDC.SOL withdrawals. We will continue to monitor the situation and provide updates when they are available.
We have noticed a delay in processing settlements and transactions on our /convert_withdrawal endpoint. Our team is aware of the issue and the cause, and are actively monitoring the situation. Impacted withdrawals will be sent on-chain automatically following issue resolution.
PROD - Fiat Deposits
PROD - Fiat Withdrawals
Zero Hash PROD - Web Applications
PROD - Portal
PROD - Reporting
Website
Auth0 Multi Factor Authentication
Zero Hash Production Gateway
Zero Hash PROD - CLOB
PROD - CLOB FIX Order Placement
PROD - CLOB FIX Market Data
Zero Hash PROD - Market Data
PROD - /market_data/ohlcv
Zero Hash PROD - KYC Service
Zero Hash Alternatives
Coins.ph Mobile App
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Coins.ph Quick Buy/Sell (Conversions)
Scheduled maintenance is currently in progress. We will provide updates as necessary.
CardCoins Website
CardCoins operations are temporarily suspended while we plan significant upgrades to our infrastructure. We apologize for any inconvenience this has caused. Any orders that were not processed will not be completed. If you feel this is in error, please use the contact form on our home page.
CardCoins API
CardCoins operations are temporarily suspended while we plan significant upgrades to our infrastructure. We apologize for any inconvenience this has caused. Any orders that were not processed will not be completed. If you feel this is in error, please use the contact form on our home page.
MoonPay On-ramp Widget
We are investigating this issue and we will provide more updates in the next 15 minutes.