Zero Hash Status
Real-time updates of Zero Hash issues and outages
Zero Hash status is Operational
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PROD - /trades
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PROD - Digital Asset Withdrawals
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Active Incidents
No active incidents
Recently Resolved Incidents
Delayed Trade Settlement
Started 3 Oct 2025 02:52:18 (4 days ago), resolved 3 Oct 2025 04:02:37 (4 days ago)
Minor Incident
Resolved
PROD - /trades
Our team is aware of delays with trade settlement and we are actively investigating. Updates will be provided as we progress.
PROD Intermittent Delays on Crypto Withdrawals
Started 2 Oct 2025 16:39:35 (4 days ago), resolved 2 Oct 2025 18:26:47 (4 days ago)
Minor Incident
Resolved
PROD - Digital Asset Withdrawals
We noticed intermittent delays on crypto withdrawals related with an incident with our MPC provider. Root cause has been identified, and we will post for any updates. Apologies for inconvenience.
Zero Hash Outage Survival Guide
A step-by-step guide to help you survive a Zero Hash outage
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Zero Hash Components
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Zero Hash PROD - REST API
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PROD - /index
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PROD - /trades
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Delayed Trade Settlement
Started 3 Oct 2025 02:52:18 (4 days ago), resolved 3 Oct 2025 04:02:37 (4 days ago)
Minor Incident
Resolved
PROD - /trades
Our team is aware of delays with trade settlement and we are actively investigating. Updates will be provided as we progress.
PROD - /positions
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PROD - /accounts
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PROD - /deposits
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PROD - /withdrawals
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PROD - /transfers
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PROD - /participants
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PROD - /liquidity
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PROD - /payments
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PROD - /rewards
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PROD - /awards
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PROD - /convert_withdraw
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Zero Hash PROD - Websocket API
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PROD - Balances Socket Feed
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PROD - Prices Socket Feed
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Zero Hash PROD - FIX API
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PROD - FIX STP Gateways
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Zero Hash PROD - Deposits & Withdrawals
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PROD - Digital Asset Deposits
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PROD - Digital Asset Withdrawals
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PROD Intermittent Delays on Crypto Withdrawals
Started 2 Oct 2025 16:39:35 (4 days ago), resolved 2 Oct 2025 18:26:47 (4 days ago)
Minor Incident
Resolved
PROD - Digital Asset Withdrawals
We noticed intermittent delays on crypto withdrawals related with an incident with our MPC provider. Root cause has been identified, and we will post for any updates. Apologies for inconvenience.
PROD - Fiat Deposits
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PROD - Fiat Withdrawals
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Zero Hash PROD - Web Applications
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PROD - Portal
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PROD - Reporting
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Website
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Auth0 Multi Factor Authentication
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Zero Hash Production Gateway
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Zero Hash PROD - CLOB
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PROD - CLOB FIX Order Placement
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PROD - CLOB FIX Market Data
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Zero Hash PROD - Market Data
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PROD - /market_data/ohlcv
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Zero Hash PROD - KYC Service
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