Zero Hash Status
Real-time updates of Zero Hash issues and outages
Zero Hash status is Operational
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PROD - Digital Asset Withdrawals
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Website
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Active Incidents
No active incidents
Recently Resolved Incidents
Public API Documentation Unavailable
Started 19 Feb 2025 00:37:01 (2 days ago), resolved 19 Feb 2025 01:22:24 (2 days ago)
Minor Incident
Resolved
Website
Our public API documents are currently unavailable due an incident from our documentation provider. They are actively working on a fix, and our team is monitoring the situation. We will provide updates as soon as possible.
Intermittent Delays Processing Solana Withdrawals
Started 14 Feb 2025 20:17:34 (6 days ago), resolved 14 Feb 2025 20:40:28 (6 days ago)
Minor Incident
Resolved
PROD - Digital Asset Withdrawals
We are currently experience some delays in processing Solana withdrawals. We are investigating the root cause and are working through the queue. All impacted transactions will be confirmed on-chain once this incident has been resolved.
Zero Hash Outage Survival Guide
A step-by-step guide to help you survive a Zero Hash outage
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Zero Hash Components
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Zero Hash PROD - REST API
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PROD - /index
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PROD - /trades
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PROD - /positions
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PROD - /accounts
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PROD - /deposits
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PROD - /withdrawals
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PROD - /transfers
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PROD - /participants
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PROD - /liquidity
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PROD - /payments
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PROD - /rewards
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PROD - /awards
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PROD - /convert_withdraw
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Zero Hash PROD - Websocket API
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PROD - Balances Socket Feed
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PROD - Prices Socket Feed
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Zero Hash PROD - FIX API
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PROD - FIX STP Gateways
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Zero Hash PROD - Deposits & Withdrawals
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PROD - Digital Asset Deposits
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PROD - Digital Asset Withdrawals
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Intermittent Delays Processing Solana Withdrawals
Started 14 Feb 2025 20:17:34 (6 days ago), resolved 14 Feb 2025 20:40:28 (6 days ago)
Minor Incident
Resolved
PROD - Digital Asset Withdrawals
We are currently experience some delays in processing Solana withdrawals. We are investigating the root cause and are working through the queue. All impacted transactions will be confirmed on-chain once this incident has been resolved.
PROD - Fiat Deposits
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PROD - Fiat Withdrawals
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Zero Hash PROD - Web Applications
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PROD - Portal
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PROD - Reporting
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Website
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Public API Documentation Unavailable
Started 19 Feb 2025 00:37:01 (2 days ago), resolved 19 Feb 2025 01:22:24 (2 days ago)
Minor Incident
Resolved
Website
Our public API documents are currently unavailable due an incident from our documentation provider. They are actively working on a fix, and our team is monitoring the situation. We will provide updates as soon as possible.
Auth0 Multi Factor Authentication
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Zero Hash Production Gateway
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Zero Hash PROD - CLOB
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PROD - CLOB FIX Order Placement
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PROD - CLOB FIX Market Data
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Zero Hash PROD - Market Data
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PROD - /market_data/ohlcv
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Zero Hash PROD - KYC Service
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