Seismic Software status is Under Maintenance

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Seismic Software U.S. East1

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Seismic Software Content Chat Support

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Seismic Software Digital Sales Room

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Seismic Software Email Blast

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Seismic Software FTP Service

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Seismic Software Inbound Customer Support

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Seismic Software Learning Web

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Support Ticketing Portal and Chat Support Undergoing Maintenance
Started 26 Oct 2025 17:07:49 (10 hours ago), still ongoing
Maintenance
Identified
Content Chat Support
Inbound Customer Support

The support ticketing portal and chat support in tenant are currently undergoing maintenance. Customers can use [email protected] for opening support tickets until the maintenance is completed.

Recently Resolved Incidents

Seismic is experiencing intermittent issues due to AWS service disruptions
Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
Minor Incident
Resolved
Digital Sales Room
Email Blast
FTP Service
Learning Web
LiveInsights
More...

We are currently investigating this issue.

Seismic is currently experiencing service impacts due to a third-party vendor incident affecting AWS infrastructure in the US-East-1 region.
Started 20 Oct 2025 09:55:25 (7 days ago), resolved 20 Oct 2025 10:08:29 (7 days ago)
Minor Incident
Resolved
U.S. East1

We are currently experiencing limited service impacts due to a third-party vendor incident affecting AWS infrastructure in the us-east-1 region.

We are actively monitoring the situation and will provide updates as the vendor works toward resolution.

Seismic Software Outage Survival Guide

A step-by-step guide to help you survive a Seismic Software outage
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    Seismic Software Components

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    Seismic Software U.S. West0

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    Seismic Software U.S. West1

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    Seismic Software U.S. West2

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    Seismic Software U.S. West3

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    Seismic Software U.S. East0

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    Seismic Software U.S. East1

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    Seismic is currently experiencing service impacts due to a third-party vendor incident affecting AWS infrastructure in the US-East-1 region.
    Started 20 Oct 2025 09:55:25 (7 days ago), resolved 20 Oct 2025 10:08:29 (7 days ago)
    Minor Incident
    Resolved
    U.S. East1

    We are currently experiencing limited service impacts due to a third-party vendor incident affecting AWS infrastructure in the us-east-1 region.

    We are actively monitoring the situation and will provide updates as the vendor works toward resolution.

    Seismic Software U.S. East2

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    Seismic Software U.S. East3

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    Seismic Software U.S. East4

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    Seismic Software U.S. SouthWest1

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    Seismic Software CAN1 (Canada)

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    Seismic Software UK1 (U.K.)

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    Seismic Software NL1 (Europe) Deprecated

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    Seismic Software DE1 (Germany)

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    Seismic Software DE2 (Germany) Deprecated

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    Seismic Software CH1 (Switzerland)

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    Seismic Software AUS1 (Australia) Deprecated

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    Seismic Software AUS2 (Australia)

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    Seismic Software JP1 (Japan)

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    Seismic Software HK1 (East Asia)

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    Seismic Software Aura Copilot

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    Seismic Software Content Chat Support

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    Support Ticketing Portal and Chat Support Undergoing Maintenance
    Started 26 Oct 2025 17:07:49 (10 hours ago), still ongoing
    Maintenance
    Identified
    Content Chat Support
    Inbound Customer Support

    The support ticketing portal and chat support in tenant are currently undergoing maintenance. Customers can use [email protected] for opening support tickets until the maintenance is completed.

    Seismic Software Content Downloads

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    Seismic Software Content Video

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    Seismic Software Digital Sales Room

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    Seismic is experiencing intermittent issues due to AWS service disruptions
    Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
    Minor Incident
    Resolved
    Digital Sales Room
    Email Blast
    FTP Service
    Learning Web
    LiveInsights
    More...

    We are currently investigating this issue.

    Seismic Software DIY Dashboards

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    Seismic Software DocCenter

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    Seismic Software Email Blast

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    Seismic is experiencing intermittent issues due to AWS service disruptions
    Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
    Minor Incident
    Resolved
    Digital Sales Room
    Email Blast
    FTP Service
    Learning Web
    LiveInsights
    More...

    We are currently investigating this issue.

    Seismic Software FTP Service

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    Seismic is experiencing intermittent issues due to AWS service disruptions
    Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
    Minor Incident
    Resolved
    Digital Sales Room
    Email Blast
    FTP Service
    Learning Web
    LiveInsights
    More...

    We are currently investigating this issue.

    Seismic Software Google Drive Sync

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    Seismic Software Inbound Customer Support

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    Support Ticketing Portal and Chat Support Undergoing Maintenance
    Started 26 Oct 2025 17:07:49 (10 hours ago), still ongoing
    Maintenance
    Identified
    Content Chat Support
    Inbound Customer Support

    The support ticketing portal and chat support in tenant are currently undergoing maintenance. Customers can use [email protected] for opening support tickets until the maintenance is completed.

    Seismic Software Knowledge

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    Seismic Software Learning API

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    Seismic Software Learning Chat Support

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    Seismic Software Learning Content Delivery

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    Seismic Software Learning Document Delivery

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    Seismic Software Learning Email Delivery

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    Seismic Software Learning Video

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    Seismic Software Learning Web

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    Seismic is experiencing intermittent issues due to AWS service disruptions
    Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
    Minor Incident
    Resolved
    Digital Sales Room
    Email Blast
    FTP Service
    Learning Web
    LiveInsights
    More...

    We are currently investigating this issue.

    Seismic Software Legacy Reports

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    Seismic Software LiveInsights

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    Seismic is experiencing intermittent issues due to AWS service disruptions
    Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
    Minor Incident
    Resolved
    Digital Sales Room
    Email Blast
    FTP Service
    Learning Web
    LiveInsights
    More...

    We are currently investigating this issue.

    Seismic Software LiveSend

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    Seismic is experiencing intermittent issues due to AWS service disruptions
    Started 20 Oct 2025 16:28:28 (6 days ago), resolved 21 Oct 2025 00:04:13 (6 days ago)
    Minor Incident
    Resolved
    Digital Sales Room
    Email Blast
    FTP Service
    Learning Web
    LiveInsights
    More...

    We are currently investigating this issue.

    Seismic Software LiveSocial Admin Console

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    Seismic Software LiveSocial Application

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    Seismic Software Mobile App

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    Seismic Software Office Online

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    Seismic Software Outlook Add-In

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    Seismic Software PowerPoint Plugin

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    Seismic Software Seismic Content API

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    Seismic Software Service Platform

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    Seismic Software Tiled Microapps

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    Seismic Software User Management

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    Seismic Software Writebacks

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