Sinch Status
Real-time updates of Sinch issues and outages
Sinch status is Partially Degraded Service
Sinch External Connectivity
SMS - APAC
SMS - EMEA
SMS - LATAM
SMS - CA - ShortCode
SMS - CA - Toll Free
SMS - US - ShortCode
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Active Incidents
Dear Client,
We are currently investigating an issue affecting message delivery for US Test Short Code 10907. If you are experiencing impact, please be assured that our team is actively working to resolve the issue and restore normal service as quickly as possible.
Incident Start Time: 2026-03-23 23:29 UTC Impact: Failed MT and MO messages associated with Short Code 10907
We will provide updates as additional information becomes available. If you have any questions, please contact our support team at [email protected]
Sincerely, Sinch Support Team
Recently Resolved Incidents
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-25 06:36 UTC
Impact: Delayed or Failed MT's/Delayed or Failed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Dear client,
We are currently experiencing a service disruption impacting parts of the Sinch Engage platform in the EMEA region, specifically affecting integrations with Salesforce, HubSpot, and Zoho CRM.
Impact: Some customers may experience issues sending SMS via these integrations Our teams are actively investigating and working to restore full service as quickly as possible.
Incident Start Time: 2026-03-24 13:01 UTC
Our teams are actively investigating and working to restore full service as quickly as possible.
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Philippines - Globe Telecom
Incident Start Time: 2026-03-24 12:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-24 09:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Canada - Sasktel
Incident Start Time: 2026-03-24 06:13 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Colombia - Telefonica
Incident Start Time: 2026-03-19 06:35 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Dear Client,
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please contact [email protected].
We are currently observing delivery issues in France - Bouygues Telecom.
Incident Start Time: 2026-03-19 05:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Sinch Outage Survival Guide
Sinch Components
Sinch External Connectivity
SMS - APAC
We are currently observing delivery issues in Philippines - Globe Telecom
Incident Start Time: 2026-03-24 12:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - EMEA
We are currently observing delivery issues in France - Bouygues Telecom.
Incident Start Time: 2026-03-19 05:00 UTC Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
SMS - LATAM
We are currently observing delivery issues in Colombia - Telefonica
Incident Start Time: 2026-03-19 06:35 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-03-25 06:36 UTC
Impact: Delayed or Failed MT's/Delayed or Failed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - CA - ShortCode
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-24 09:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Canada - Sasktel
Incident Start Time: 2026-03-24 06:13 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - CA - LongCode
SMS - CA - Toll Free
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-24 09:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Canada - Sasktel
Incident Start Time: 2026-03-24 06:13 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - US - ShortCode
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-24 09:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Dear Client,
We are currently investigating an issue affecting message delivery for US Test Short Code 10907. If you are experiencing impact, please be assured that our team is actively working to resolve the issue and restore normal service as quickly as possible.
Incident Start Time: 2026-03-23 23:29 UTC Impact: Failed MT and MO messages associated with Short Code 10907
We will provide updates as additional information becomes available. If you have any questions, please contact our support team at [email protected]
Sincerely, Sinch Support Team
SMS - US - LongCode
SMS - US - Toll Free
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-24 09:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - US - 10DLC
We are currently observing delivery issues in US & CA - Minor networks.
Incident Start Time: 2026-03-24 09:05 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
MMS - US
MMS - US - Toll Free
MMS - US - 10DLC
MMS - AU
MMS - APAC
Voice - Global
SMS - Latin America - MX
Sinch Voice
SMS - Latin America - BR
Data Calling
Lookup - Global
Phone Calling (PSTN)
Video - Global
SMS - Latin America - PE
Video Calling
SMS - Latin America - CO
SIP Trunk
Sinch Messaging API - AU
Sinch Conversation API
Core - US
Core
WhatsApp - US
SMS
RCS
Sinch Messaging API - BR
SMS - US
MMS
Messenger
RCS - US
Viber Bot
Viber Messaging
MMS - US
Sinch Messaging API - CA
Telegram
Kakaotalk
Messenger - US
Line
Instagram - US
Apple Messages
Sinch Messaging API - EU
Viber Bot - US
Omnichannel Connector
Batch API
Sinch Push
Viber Messaging - US
Sinch Chat
Template Management API
Telegram - US
Smart Conversations
Kakaotalk - US
Sinch Verification
Flash Call Verification
SMS Verification
Line - US
Conversation API
Verification Text to Speech
WeChat - US
Sinch Messaging APIs
SMPP - US
Dear Client,
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please contact [email protected].
Apple Messages - US
SMPP - EU
SMPP - AU
Omnichannel Connector - US
SMPP - CA
SMPP - BR
HTTP - US
Dear Client,
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please contact [email protected].
HTTP - EU
HTTP - AU
Conversation API
HTTP - CA
Sinch Conversation API - EU
HTTP - BR
REST - US
REST - EU
REST - AU
REST - CA
REST - BR
MMS - US
MMS - AU
MMS - CA
RCS - US
RCS - EU
SPAN - US
SMS Template Management API - US
US Disconnect File Service - US
🔗 EXTERNAL - Campaign Registry status - US
sFTP2SMS - BR
SMS Template Management API - EU
Sinch Provisioning API
Provisioning API Core
WhatsApp Provisioning API
Webhook Provisioning API
Bundles Provisioning API
KakaoTalk Provisioning API
RCS Provisioning API
Sinch DI Services
MM4 (MMS 365)
MM7 (MMS 365)
Message Manager
NRS External
NRS Internal
E-mail 365
SMS 365 Operator RoW
SMS 365 Operator US
International SMS 365
Sinch Lookup API Endpoints
ENUM AU
HTTP AU
ENUM EU
HTTP EU
ENUM US
Dear Client,
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please contact [email protected].
HTTP US
Dear Client,
We are currently experiencing a performance degradation on our US7 site.
To minimize impact, clients are advised to temporarily connect to the designated redundant site US1 for the duration of this issue.
Affected Site: US7
Recommended Redundant Site: US1
Alternative Endpoints: us1.smpp.api.sinch.com us1.httpsms.api.sinch.com us1.httplookup.api.sinch.com
Our teams are actively investigating and working to resolve the issue as quickly as possible. If you have any questions, please contact [email protected].
ENUM CA
HTTP CA
HTTP BR
Sinch Contact Pro
Contact Pro - AF (South Africa)
Contact Pro - AU (Australia)
Contact Pro - EU (Europe)
Contact Pro - NA (North America)
Sinch Migrated APIs
Redhot XML (mBlox)
E3 (Dialogue)
SMS (Legacy Sinch)
HTTP API (TWW)
Sinch Numbers API
Sinch Dashboard.sinch.com
Payment
SMS Administration
Numbers Administration
Dear Client,
We are currently experiencing an issue affecting number purchases and provisioning (including North American Porting) on our customer dashboard, Dashboard.sinch.com.
Incident Start Time: 2026-03-25 16:15 UTC
Our teams are actively working to resolve the issue and restore full functionality as quickly as possible. We apologize for the inconvenience and appreciate your patience.
MSIP (mBlox)
Analytics
OIDS (mBlox)
Customer Support
2FA
SMPPG (mBlox)
US Campaigns
Login/Sign up
Sinch Campaigns
Campaigns (France 🇫🇷)
Campaigns API (France 🇫🇷)
NOTIFICATION TEST
sFTP Connectors (France 🇫🇷)
Campaigns (Europe 🇪🇺)
Campaigns API (Europe 🇪🇺)
sFTP Connectors (Europe 🇪🇺)
Campaigns (North America 🇺🇸 / 🇨🇦)
Campaigns API (North America 🇺🇸 / 🇨🇦)
sFTP Connectors (North America 🇺🇸 / 🇨🇦)
Sinch Elastic SIP Trunking
API
Inbound Calling
Outbound Calling
International Calling
9-1-1 / Emergency Services
User Interface
Sinch Fax API
API
Inbound Faxing
Outbound Faxing
Sinch Mailgun
Notifications
mailgun Control Panel
Fax to Email
mailgun Email Validation
User Interface
Sinch Engage
mailgun Inbox Placement
The Hub
mailgun Spam Trap Network
Rest API
Webhooks
SMPP
Sinch Engage (Legacy)
Sinch Engage Integrations
Shopify
Hubspot
Dear client,
We are currently experiencing a service disruption impacting parts of the Sinch Engage platform in the EMEA region, specifically affecting integrations with Salesforce, HubSpot, and Zoho CRM.
Impact: Some customers may experience issues sending SMS via these integrations Our teams are actively investigating and working to restore full service as quickly as possible.
Incident Start Time: 2026-03-24 13:01 UTC
Our teams are actively investigating and working to restore full service as quickly as possible.
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Netsuite
Zoho CRM
Dear client,
We are currently experiencing a service disruption impacting parts of the Sinch Engage platform in the EMEA region, specifically affecting integrations with Salesforce, HubSpot, and Zoho CRM.
Impact: Some customers may experience issues sending SMS via these integrations Our teams are actively investigating and working to restore full service as quickly as possible.
Incident Start Time: 2026-03-24 13:01 UTC
Our teams are actively investigating and working to restore full service as quickly as possible.
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Big Commerce
Salesforce
Dear client,
We are currently experiencing a service disruption impacting parts of the Sinch Engage platform in the EMEA region, specifically affecting integrations with Salesforce, HubSpot, and Zoho CRM.
Impact: Some customers may experience issues sending SMS via these integrations Our teams are actively investigating and working to restore full service as quickly as possible.
Incident Start Time: 2026-03-24 13:01 UTC
Our teams are actively investigating and working to restore full service as quickly as possible.
We will update as soon as we have more information. If you have any questions, please contact [email protected].