Sinch Status
Real-time updates of Sinch issues and outages
Sinch status is Under Maintenance
SMS - EMEA
SMS - LATAM
SMS Verification
Verification Text to Speech
Sinch DI Services
SMS 365 Operator RoW
SMS 365 Operator US
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently observing delivery issues in Costa Rica - Telefonica Costa Rica
Incident Start Time: 2026-04-12 01:55 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Colombia - Tigo
Incident Start Time: 2026-04-11 18:07 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues towards Brazil - Algar Telecom
Incident Start Time: 2026-04-10 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information
Ticket Number :: MNOC-63843 Services:: DI SMS 365 (iSMS)
Description :: Our internal monitoring has alerted to an incident. Few of our customers connected to iSMS platform may observe potential delay in delivery of messages.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : Fri Apr 10 12:06 GMT 2026
If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-04-09 22:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We want to inform you that we are currently experiencing a performance degradation impacting our OKTA Verification service globally.
Incident Start Time: 2026-04-08 13:00 UTC
Impact: Customers may experience delayed or failed verification attempts via the Okta endpoint.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.
For further information or assistance, please contact us at [email protected].
We are currently observing delivery issues in Spain - DigiMobile
Incident Start Time: 2026-04-08 07:52 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-04-08 07:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Sinch Outage Survival Guide
Sinch Components
Sinch External Connectivity
SMS - APAC
SMS - EMEA
We are currently observing delivery issues in Spain - DigiMobile
Incident Start Time: 2026-04-08 07:52 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - LATAM
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-04-08 07:23 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-04-09 22:02 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Colombia - Tigo
Incident Start Time: 2026-04-11 18:07 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues towards Brazil - Algar Telecom
Incident Start Time: 2026-04-10 04:00 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information
We are currently observing delivery issues in Costa Rica - Telefonica Costa Rica
Incident Start Time: 2026-04-12 01:55 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - CA - LongCode
SMS - CA - ShortCode
SMS - CA - Toll Free
SMS - US - ShortCode
SMS - US - Toll Free
SMS - US - LongCode
SMS - US - 10DLC
MMS - US
MMS - US - Toll Free
MMS - US - 10DLC
MMS - AU
MMS - APAC
SMS - Latin America - MX
Voice - Global
Sinch Voice
Lookup - Global
Data Calling
SMS - Latin America - BR
SMS - Latin America - PE
Video - Global
Phone Calling (PSTN)
SMS - Latin America - CO
Video Calling
SIP Trunk
Sinch Messaging API - AU
Sinch Conversation API
Core
Core - US
WhatsApp - US
SMS
Sinch Messaging API - BR
RCS
MMS
SMS - US
Messenger
RCS - US
Viber Bot
Sinch Messaging API - CA
MMS - US
Viber Messaging
Telegram
Messenger - US
Kakaotalk
Line
Instagram - US
Sinch Messaging API - EU
Apple Messages
Viber Bot - US
Omnichannel Connector
Batch API
Viber Messaging - US
Sinch Push
Sinch Chat
Template Management API
Telegram - US
Smart Conversations
Kakaotalk - US
Sinch Verification
Flash Call Verification
Line - US
SMS Verification
We want to inform you that we are currently experiencing a performance degradation impacting our OKTA Verification service globally.
Incident Start Time: 2026-04-08 13:00 UTC
Impact: Customers may experience delayed or failed verification attempts via the Okta endpoint.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.
For further information or assistance, please contact us at [email protected].
Conversation API
Verification Text to Speech
We want to inform you that we are currently experiencing a performance degradation impacting our OKTA Verification service globally.
Incident Start Time: 2026-04-08 13:00 UTC
Impact: Customers may experience delayed or failed verification attempts via the Okta endpoint.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding while we work to resolve the issue.
For further information or assistance, please contact us at [email protected].
WeChat - US
Sinch Messaging APIs
SMPP - US
SMPP - EU
Apple Messages - US
SMPP - AU
Omnichannel Connector - US
SMPP - CA
SMPP - BR
HTTP - US
HTTP - EU
HTTP - AU
HTTP - CA
Conversation API
HTTP - BR
Sinch Conversation API - EU
REST - US
REST - EU
REST - AU
REST - CA
REST - BR
MMS - US
MMS - AU
MMS - CA
RCS - US
RCS - EU
SPAN - US
SMS Template Management API - US
US Disconnect File Service - US
🔗 EXTERNAL - Campaign Registry status - US
sFTP2SMS - BR
SMS Template Management API - EU
Sinch Provisioning API
Provisioning API Core
WhatsApp Provisioning API
Webhook Provisioning API
Bundles Provisioning API
KakaoTalk Provisioning API
RCS Provisioning API
Sinch DI Services
MM4 (MMS 365)
MM7 (MMS 365)
Message Manager
NRS External
E-mail 365
NRS Internal
SMS 365 Operator RoW
SMS 365 Operator US
International SMS 365
Ticket Number :: MNOC-63843 Services:: DI SMS 365 (iSMS)
Description :: Our internal monitoring has alerted to an incident. Few of our customers connected to iSMS platform may observe potential delay in delivery of messages.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : Fri Apr 10 12:06 GMT 2026
If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.