Sinch Status
Real-time updates of Sinch issues and outages
Sinch status is Partially Degraded Service
Sinch External Connectivity
SMS - APAC
SMS - EMEA
SMS - LATAM
SMS - CA - ShortCode
SMS - US - ShortCode
SMS - US - 10DLC
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Active Incidents
We are currently observing delivery issues towards Mexico - AT&T
Incident Start Time: 2026-05-26 03:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Recently Resolved Incidents
We are currently observing delivery issues towards Malaysia - Celcom
Incident Start Time: 2026-05-25 07:31 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues towards Odido - Netherlands
Incident Start Time: 2026-05-25 06:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Colombia - Claro.
Incident Start Time: 2026-05-22 11:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at [email protected].
We are currently observing delivery issues in TIM Brazil
Incident Start Time: 2026-05-15 12:54 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
We are currently observing delivery issues in Peru - Nextel
Incident Start Time: 2026-05-20 16:03 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Norway - Ice
Incident Start Time: 2026-05-18 22:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-05-20 05:18 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Brazil - Vivo
Incident Start Time: 2026-05-19 15:58 UTC
Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-05-19 22:52 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues towards Canada - ISP Telecom
Incident Start Time: 2026-05-19 09:39 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Denmark - 3
Incident Start Time: 2026-05-19 04:47 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-05-19 03:17 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Sinch Outage Survival Guide
Sinch Components
Sinch External Connectivity
SMS - APAC
We are currently observing delivery issues towards Malaysia - Celcom
Incident Start Time: 2026-05-25 07:31 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
SMS - EMEA
We are currently observing delivery issues in Norway - Ice
Incident Start Time: 2026-05-18 22:11 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues towards Odido - Netherlands
Incident Start Time: 2026-05-25 06:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Denmark - 3
Incident Start Time: 2026-05-19 04:47 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in France - Orange.
Incident Start Time: 2026-05-19 22:52 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - LATAM
We are currently observing delivery issues in Peru - Nextel
Incident Start Time: 2026-05-20 16:03 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in TIM Brazil
Incident Start Time: 2026-05-15 12:54 UTC.
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts We will update as soon as we have more information.
We are currently observing delivery issues in Colombia - Claro.
Incident Start Time: 2026-05-22 11:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues towards Mexico - AT&T
Incident Start Time: 2026-05-26 03:32 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Brazil - Algar Telecom
Incident Start Time: 2026-05-19 03:17 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Brazil - Vivo
Incident Start Time: 2026-05-19 15:58 UTC
Impact: Delayed MT's/ Delayed MO's/ Missing delivery receipts/ Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Mexico - AT&T
Incident Start Time: 2026-05-20 05:18 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - CA - LongCode
SMS - CA - ShortCode
We are currently observing delivery issues towards Canada - ISP Telecom
Incident Start Time: 2026-05-19 09:39 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
SMS - CA - Toll Free
SMS - US - ShortCode
SMS - US - LongCode
SMS - US - Toll Free
SMS - US - 10DLC
MMS - US
MMS - US - Toll Free
MMS - US - 10DLC
MMS - AU
MMS - APAC
Sinch Voice
SMS - Latin America - MX
Voice - Global
Data Calling
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at [email protected].
Lookup - Global
SMS - Latin America - BR
Phone Calling (PSTN)
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at [email protected].
SMS - Latin America - PE
Video - Global
SMS - Latin America - CO
Video Calling
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at [email protected].
Sinch Messaging API - AU
SIP Trunk
Sinch experienced a brief interruption in voice calls that originate both via API and SIP.
Incident Start Time: 2026-05-21 14:30 UTC Incident Restoration Time: 2026-05-21 15:45 UTC
Please note all services have been restored at this time.
If you experience further issues or need additional information, please reach out to us at [email protected].