Sinch Status
Real-time updates of Sinch issues and outages
Sinch status is Partially Degraded Service
Sinch External Connectivity
SMS - EMEA
SMS - LATAM
SMS - US - 10DLC
MMS - US - 10DLC
SMS 365 Operator RoW
SMS 365 Operator US
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Active Incidents
Ticket Number :: MNOC-64474 Services:: DI SMS 365 (SMSx)
Description :: Our internal team has alerted to an incident. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. We will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : June 14 2026 21:41 GMT
If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
We are currently facing a service degradation on dashboard analytics for a subset of Conversation API traffic sent.
Impact: Customers may notice an inaccurate status for a subset of Conversation API messages
For any inquiries, please contact [email protected].
Recently Resolved Incidents
We are currently observing delivery issues in Paraguay - Tigo
Incident Start Time: 2026-06-12 03:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue.
Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability.
Please also refer to the official Meta Status Page for the latest updates:
We are monitoring the situation closely and will provide further updates as more information becomes available.
We are currently observing delivery issues in Jersey - Jersey Airtel
Incident Start Time: 2026-06-12 07:49 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Guernsey - Sure Guernsey
Incident Start Time: 2026-06-12 07:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Chile - Claro
Incident Start Time: 2026-06-12 04:45 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-06-11 02:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Germany - 1&1
Incident Start Time: 2026-06-10 21:26 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Italy - Plintron
Incident Start Time: 2026-06-10 08:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Italy - Vodafone Italy
Incident Start Time: 2026-06-10 08:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Italy - Vodafone.
Incident Start Time: 2026-06-09 22:52 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Delivery Issue Colombia - Claro
Incident Start Time: 2026-06-09 20:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We have observed a degradation of connectivity on our Landing Page
We are currently observing delivery issues in Netherlands - Odido
Incident Start Time: 2026-06-08 07:19 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
Sinch Outage Survival Guide
Sinch Components
Sinch External Connectivity
SMS - APAC
SMS - EMEA
We are currently observing delivery issues in Netherlands - Odido
Incident Start Time: 2026-06-08 07:19 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Italy - Vodafone.
Incident Start Time: 2026-06-09 22:52 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information.
We are currently observing delivery issues in Italy - Vodafone Italy
Incident Start Time: 2026-06-10 08:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Italy - Plintron
Incident Start Time: 2026-06-10 08:43 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Germany - 1&1
Incident Start Time: 2026-06-10 21:26 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Jersey - Jersey Airtel
Incident Start Time: 2026-06-12 07:49 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Guernsey - Sure Guernsey
Incident Start Time: 2026-06-12 07:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - LATAM
We are currently observing delivery issues in Delivery Issue Colombia - Claro
Incident Start Time: 2026-06-09 20:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Guatemala - Tigo
Incident Start Time: 2026-06-11 02:12 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Paraguay - Tigo
Incident Start Time: 2026-06-12 03:59 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
We are currently observing delivery issues in Chile - Claro
Incident Start Time: 2026-06-12 04:45 UTC
Impact: Delayed MT's/Delayed MO's/Missing delivery receipts/Late delivery receipts
We will update as soon as we have more information. If you have any questions, please contact [email protected].
SMS - CA - LongCode
SMS - CA - ShortCode
SMS - CA - Toll Free
SMS - US - ShortCode
SMS - US - LongCode
SMS - US - Toll Free
SMS - US - 10DLC
MMS - US
MMS - US - Toll Free
MMS - US - 10DLC
MMS - AU
MMS - APAC
SMS - Latin America - MX
Sinch Voice
Voice - Global
Data Calling
Lookup - Global
SMS - Latin America - BR
SMS - Latin America - PE
Video - Global
Phone Calling (PSTN)
Video Calling
SMS - Latin America - CO
SIP Trunk
Sinch Messaging API - AU
Sinch Conversation API
Core
Core - US
SMS
WhatsApp - US
Sinch Messaging API - BR
RCS
MMS
SMS - US
Messenger
RCS - US
Viber Bot
Sinch Messaging API - CA
Viber Messaging
MMS - US
Telegram
Messenger - US
Kakaotalk
Line
Instagram - US
Apple Messages
Sinch Messaging API - EU
Omnichannel Connector
Viber Bot - US
Batch API
Viber Messaging - US
Sinch Push
Sinch Chat
Template Management API
Telegram - US
Smart Conversations
Sinch Verification
Kakaotalk - US
Flash Call Verification
Conversation API
SMS Verification
Line - US
Verification Text to Speech
Sinch Messaging APIs
WeChat - US
SMPP - US
Apple Messages - US
SMPP - EU
SMPP - AU
Omnichannel Connector - US
SMPP - CA
SMPP - BR
HTTP - US
HTTP - EU
HTTP - AU
HTTP - CA
Conversation API
HTTP - BR
Sinch Conversation API - EU
REST - US
REST - EU
REST - AU
REST - CA
REST - BR
MMS - US
MMS - AU
MMS - CA
RCS - US
RCS - EU
SPAN - US
SMS Template Management API - US
US Disconnect File Service - US
🔗 EXTERNAL - Campaign Registry status - US
sFTP2SMS - BR
SMS Template Management API - EU
TFN registration
Sinch Provisioning API
Provisioning API Core
WhatsApp Provisioning API
Webhook Provisioning API
Bundles Provisioning API
KakaoTalk Provisioning API
RCS Provisioning API
Sinch DI Services
MM4 (MMS 365)
MM7 (MMS 365)
NRS External
Message Manager
NRS Internal
E-mail 365
SMS 365 Operator RoW
Ticket Number :: MNOC-64474 Services:: DI SMS 365 (SMSx)
Description :: Our internal team has alerted to an incident. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. We will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : June 14 2026 21:41 GMT
If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
SMS 365 Operator US
Ticket Number :: MNOC-64474 Services:: DI SMS 365 (SMSx)
Description :: Our internal team has alerted to an incident. Few of our customers may observe delays in delivery for MO, MT and DR messages. Our support team is currently working on high priority to resolve this issue. We will continue to follow-up and update you on the progress made.
Impact :: Mobile Terminating (MT) Traffic: Potential Delay in delivery Mobile Originated (MO) Traffic: Potential Delay in delivery DR Notification : Potential Delay in delivery Report Manager Access : Not Impacted Report Manager Statistics : Not Impacted
Incident Start Date & Time (GMT) : June 14 2026 21:41 GMT
If you have any questions, please contact the Operator Service NOC immediately at [email protected] or +1 470.300.8394 (select ‘Support’ from the menu, option 2 for Digital Interconnect, and then option 1) and reference this notification.
International SMS 365
Sinch Lookup API Endpoints
ENUM AU
HTTP AU
ENUM EU
HTTP EU
ENUM US
HTTP US
ENUM CA
HTTP CA
HTTP BR
Sinch Contact Pro
Contact Pro - AF (South Africa)
Contact Pro - AU (Australia)
Contact Pro - EU (Europe)
Contact Pro - NA (North America)
Sinch Migrated APIs
Redhot XML (mBlox)
E3 (Dialogue)
SMS (Legacy Sinch)
HTTP API (TWW)
Sinch Numbers API
Sinch Dashboard.sinch.com
Payment
SMS Administration
MSIP (mBlox)
Numbers Administration
OIDS (mBlox)
Analytics
We are currently facing a service degradation on dashboard analytics for a subset of Conversation API traffic sent.
Impact: Customers may notice an inaccurate status for a subset of Conversation API messages
For any inquiries, please contact [email protected].
Customer Support
2FA
SMPPG (mBlox)
US Campaigns
Login/Sign up
Sinch Campaigns
NOTIFICATION TEST
Campaigns (France 🇫🇷)
We have observed a degradation of connectivity on our Landing Page
Campaigns API (France 🇫🇷)
sFTP Connectors (France 🇫🇷)
Campaigns (Europe 🇪🇺)
Campaigns API (Europe 🇪🇺)
sFTP Connectors (Europe 🇪🇺)
Campaigns (North America 🇺🇸 / 🇨🇦)
Campaigns API (North America 🇺🇸 / 🇨🇦)
sFTP Connectors (North America 🇺🇸 / 🇨🇦)
Sinch Elastic SIP Trunking
API
Inbound Calling
Outbound Calling
International Calling
9-1-1 / Emergency Services
User Interface
Sinch Fax API
API
Inbound Faxing
Sinch Mailgun
Outbound Faxing
mailgun Control Panel
Notifications
Fax to Email
mailgun Email Validation
User Interface
mailgun Inbox Placement
mailgun Spam Trap Network
Sinch Engage
The Hub
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue.
Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability.
Please also refer to the official Meta Status Page for the latest updates:
We are monitoring the situation closely and will provide further updates as more information becomes available.
API, SMPP, webhooks, email to SMS
Webhooks
SMPP
Sinch Engage (Legacy)
Meta is currently experiencing a major service disruption affecting several services, including WhatsApp, Messenger and Instagram. Meta has confirmed high disruptions impacting the WhatsApp Cloud API and their engineering teams are actively investigating the issue.
Users may experience message delivery delays, API failures, connection issues, or temporary service unavailability.
Please also refer to the official Meta Status Page for the latest updates:
We are monitoring the situation closely and will provide further updates as more information becomes available.