Plivo Status

Plivo Status

Real-time updates of Plivo issues and outages

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Plivo status is Operational

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REST APIs and XML
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PSTN Calls
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Client Calls (Browser & Mobile)
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Conference
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Endpoint calls (SIP)
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SIP Trunking
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Voice, Asia
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Active Incidents

No active incidents

Recently Resolved Incidents

Outbound call failures in India region for 160 series
Started 5 Feb 2026 08:39:55 (3 days ago), resolved 5 Feb 2026 13:01:17 (3 days ago)
Critical Incident
Resolved
PSTN Calls

Dear Valued Customer,

We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. All other services are operating normally.

Our engineers are actively working to resolve the issue and restore service.

See all updates
Carrier degradation India
Started 1 Feb 2026 13:53:50 (7 days ago), resolved 1 Feb 2026 14:19:17 (7 days ago)
Incident without Impact
Resolved
Voice, Asia
SIP Trunking, Asia

One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com

See all updates
Voice and Zentrunk partial outage
Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
Incident without Impact
Resolved
REST APIs and XML
SIP Trunking
PSTN Calls
Client Calls (Browser & Mobile)
Conference
More...

We are currently investigating call degradation for the Voice API and Zentrunk services.

See all updates

Plivo Outage Survival Guide

A step-by-step guide to help you survive a Plivo outage
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    Plivo Components

    Plivo Status

    Plivo

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    Plivo Messaging API

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    SMS API
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    MMS API
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    Powerpack SMS
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    Powerpack MMS
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    Verify API
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    Plivo Voice API

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    now
    REST APIs and XML
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    Sat 7
    now
    Voice and Zentrunk partial outage
    Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
    Incident without Impact
    Resolved
    REST APIs and XML
    SIP Trunking
    PSTN Calls
    Client Calls (Browser & Mobile)
    Conference
    More...

    We are currently investigating call degradation for the Voice API and Zentrunk services.

    See all updates
    PSTN Calls
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    Thu 5
    Fri 6
    Sat 7
    now
    Voice and Zentrunk partial outage
    Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
    Incident without Impact
    Resolved
    REST APIs and XML
    SIP Trunking
    PSTN Calls
    Client Calls (Browser & Mobile)
    Conference
    More...

    We are currently investigating call degradation for the Voice API and Zentrunk services.

    See all updates
    Outbound call failures in India region for 160 series
    Started 5 Feb 2026 08:39:55 (3 days ago), resolved 5 Feb 2026 13:01:17 (3 days ago)
    Critical Incident
    Resolved
    PSTN Calls

    Dear Valued Customer,

    We are observing outbound call failures in the India region. Calls originating from 160 Caller IDs are impacted. All other services are operating normally.

    Our engineers are actively working to resolve the issue and restore service.

    See all updates
    Client Calls (Browser & Mobile)
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    Thu 5
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    Sat 7
    now
    Voice and Zentrunk partial outage
    Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
    Incident without Impact
    Resolved
    REST APIs and XML
    SIP Trunking
    PSTN Calls
    Client Calls (Browser & Mobile)
    Conference
    More...

    We are currently investigating call degradation for the Voice API and Zentrunk services.

    See all updates
    Conference
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    now
    Voice and Zentrunk partial outage
    Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
    Incident without Impact
    Resolved
    REST APIs and XML
    SIP Trunking
    PSTN Calls
    Client Calls (Browser & Mobile)
    Conference
    More...

    We are currently investigating call degradation for the Voice API and Zentrunk services.

    See all updates
    Recordings
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    Text-to-Speech
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    Transcription
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    Speech Recognition
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    Endpoint calls (SIP)
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    Voice and Zentrunk partial outage
    Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
    Incident without Impact
    Resolved
    REST APIs and XML
    SIP Trunking
    PSTN Calls
    Client Calls (Browser & Mobile)
    Conference
    More...

    We are currently investigating call degradation for the Voice API and Zentrunk services.

    See all updates
    BYOC
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    Answering Machine detection
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    CDR (Call Detail Records)
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    Plivo Zentrunk - SIP Trunking

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    SIP Trunking
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    now
    Voice and Zentrunk partial outage
    Started 1 Feb 2026 11:04:47 (7 days ago), resolved 1 Feb 2026 11:31:59 (7 days ago)
    Incident without Impact
    Resolved
    REST APIs and XML
    SIP Trunking
    PSTN Calls
    Client Calls (Browser & Mobile)
    Conference
    More...

    We are currently investigating call degradation for the Voice API and Zentrunk services.

    See all updates

    Plivo Carrier Partners: Messaging API

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    Longcode SMS, USA & Canada
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    Shortcode SMS, USA & Canada
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    Toll-free SMS, USA & Canada
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    MMS, USA & Canada
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    SMS, Mexico & South America
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    SMS, Asia
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    SMS, Europe
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    SMS, Africa
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    SMS, Oceania
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    Plivo Carrier Partners: Voice API

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    Voice, North America
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    Voice, South America
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    Voice, Europe
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    Voice, Asia
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    Carrier degradation India
    Started 1 Feb 2026 13:53:50 (7 days ago), resolved 1 Feb 2026 14:19:17 (7 days ago)
    Incident without Impact
    Resolved
    Voice, Asia
    SIP Trunking, Asia

    One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com

    See all updates
    Voice, Africa
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    Voice, Oceania
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    Plivo Carrier Partners: Zentrunk - SIP Trunking

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    SIP Trunking, North America
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    SIP Trunking, South America
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    SIP Trunking, Europe
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    SIP Trunking, Asia
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    Carrier degradation India
    Started 1 Feb 2026 13:53:50 (7 days ago), resolved 1 Feb 2026 14:19:17 (7 days ago)
    Incident without Impact
    Resolved
    Voice, Asia
    SIP Trunking, Asia

    One of our carrier in India is observing minor call failures towards India phone numbers. A small percentage of phone numbers may experience call failures. We're actively working with our carrier partner to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com

    See all updates
    SIP Trunking, Africa
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    SIP Trunking, Oceania
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    Plivo Console

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    Plivo PHLO

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    Plivo Account & Phone Number APIs

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    Plivo Number Lookup API

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    Plivo Payments and Billing

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    Plivo Support Ticketing System

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