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Plivo Console

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Recently Resolved Incidents

Missing Debug Logs in Plivo Console for Messaging and Voice Service
Started 28 Mar 2025 10:30:22 (4 days ago), resolved 28 Mar 2025 11:12:18 (4 days ago)
Minor Incident
Resolved
Console

Dear Valued Customer,

We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

Plivo Outage Survival Guide

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    Plivo Components

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    Plivo Messaging API

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    SMS API
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    Powerpack MMS
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    Verify API
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    Plivo Voice API

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    Transcription
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    BYOC
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    Plivo Zentrunk - SIP Trunking

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    SIP Trunking
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    Plivo Carrier Partners: Messaging API

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    Longcode SMS, USA & Canada
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    Toll-free SMS, USA & Canada
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    SMS, Europe
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    SMS, Africa
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    SMS, Oceania
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    Plivo Carrier Partners: Voice API

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    Voice, North America
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    Voice, Europe
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    Voice, Asia
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    Voice, Africa
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    Voice, Oceania
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    Plivo Carrier Partners: Zentrunk - SIP Trunking

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    SIP Trunking, North America
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    SIP Trunking, South America
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    SIP Trunking, Europe
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    SIP Trunking, Asia
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    SIP Trunking, Africa
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    SIP Trunking, Oceania
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    Plivo Console

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    Missing Debug Logs in Plivo Console for Messaging and Voice Service
    Started 28 Mar 2025 10:30:22 (4 days ago), resolved 28 Mar 2025 11:12:18 (4 days ago)
    Minor Incident
    Resolved
    Console

    Dear Valued Customer,

    We are experiencing issues with missing debug logs in the Plivo Console for the Messaging and Voice Services. All other services are functioning normally. Our engineers are actively working to resolve the issue and restore service.

    If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us

    Plivo PHLO

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