Plivo status is Operational

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Endpoint calls (SIP)
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Shortcode SMS, USA & Canada
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Toll-free SMS, USA & Canada
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Active Incidents

No active incidents

Recently Resolved Incidents

Delivery delays on Inbound/Outbound SMS towards phone numbers in US
Started 22 Apr 2025 15:25:28 (17 hours ago), resolved 23 Apr 2025 06:05:06 (2 hours ago)
Minor Incident
Resolved
Shortcode SMS, USA & Canada
Toll-free SMS, USA & Canada

Dear Valued Customer,

Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US. All other services are operating normally.

We are actively working with our carrier to get this issue resolved as soon as possible.

Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

Intermittent Inbound SIP Calls Failures
Started 21 Apr 2025 02:38:29 (2 days ago), resolved 21 Apr 2025 03:07:46 (2 days ago)
Minor Incident
Resolved
Endpoint calls (SIP)

Dear Valued Customer,

We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.

If you have any questions, please contact Plivo Support. https://support.plivo.com/hc/en-us

Plivo Outage Survival Guide

A step-by-step guide to help you survive a Plivo outage
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    Plivo Components

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    Plivo Messaging API

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    SMS API
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    MMS API
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    Powerpack SMS
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    Powerpack MMS
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    Verify API
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    Plivo Voice API

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    REST APIs and XML
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    PSTN Calls
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    Client Calls (Browser & Mobile)
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    Conference
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    Recordings
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    Text-to-Speech
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    Transcription
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    Speech Recognition
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    Endpoint calls (SIP)
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    Intermittent Inbound SIP Calls Failures
    Started 21 Apr 2025 02:38:29 (2 days ago), resolved 21 Apr 2025 03:07:46 (2 days ago)
    Minor Incident
    Resolved
    Endpoint calls (SIP)

    Dear Valued Customer,

    We are currently experiencing intermittent call failures impacting inbound SIP calls. All other services remain fully operational. Our engineers are actively working to resolve the issue and restore service.

    If you have any questions, please contact Plivo Support. https://support.plivo.com/hc/en-us

    BYOC
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    Answering Machine detection
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    CDR (Call Detail Records)
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    Plivo Zentrunk - SIP Trunking

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    SIP Trunking
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    Plivo Carrier Partners: Messaging API

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    Longcode SMS, USA & Canada
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    Shortcode SMS, USA & Canada
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    Delivery delays on Inbound/Outbound SMS towards phone numbers in US
    Started 22 Apr 2025 15:25:28 (17 hours ago), resolved 23 Apr 2025 06:05:06 (2 hours ago)
    Minor Incident
    Resolved
    Shortcode SMS, USA & Canada
    Toll-free SMS, USA & Canada

    Dear Valued Customer,

    Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US. All other services are operating normally.

    We are actively working with our carrier to get this issue resolved as soon as possible.

    Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

    Toll-free SMS, USA & Canada
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    Delivery delays on Inbound/Outbound SMS towards phone numbers in US
    Started 22 Apr 2025 15:25:28 (17 hours ago), resolved 23 Apr 2025 06:05:06 (2 hours ago)
    Minor Incident
    Resolved
    Shortcode SMS, USA & Canada
    Toll-free SMS, USA & Canada

    Dear Valued Customer,

    Our carrier partner is currently observing Inbound/Outbound SMS delivery delays towards phone numbers in the US. All other services are operating normally.

    We are actively working with our carrier to get this issue resolved as soon as possible.

    Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us

    MMS, USA & Canada
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    SMS, Mexico & South America
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    SMS, Asia
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    SMS, Europe
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    SMS, Africa
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    SMS, Oceania
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    Plivo Carrier Partners: Voice API

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    Voice, North America
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    Voice, South America
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    Voice, Europe
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    Voice, Asia
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    Voice, Africa
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    Voice, Oceania
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    Plivo Carrier Partners: Zentrunk - SIP Trunking

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    SIP Trunking, North America
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    SIP Trunking, South America
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    SIP Trunking, Europe
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    SIP Trunking, Asia
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    SIP Trunking, Africa
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    SIP Trunking, Oceania
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    Plivo Console

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    Plivo PHLO

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    Plivo Account & Phone Number APIs

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    Plivo Number Lookup API

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    Plivo Payments and Billing

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    Plivo Support Ticketing System

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    now