RealVNC status is Partially Degraded Service

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RealVNC Connect

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Account authentication
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Active Incidents

Intermittent issues signing in with EntraID Single Sign-On
Started 16 Sep 2024 10:04:08 (2 days ago), still ongoing
Minor Incident
Identified
Account authentication

We are currently investigating the issue.

Recently Resolved Incidents

No recent incidents

RealVNC Outage Survival Guide

A step-by-step guide to help you survive a RealVNC outage
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    RealVNC Components

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    RealVNC Connect

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    Connectivity Service
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    Address Book Synchronization
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    Account authentication
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    Intermittent issues signing in with EntraID Single Sign-On
    Started 16 Sep 2024 10:04:08 (2 days ago), still ongoing
    Minor Incident
    Identified
    Account authentication

    We are currently investigating the issue.

    Portal
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    On-Demand Assist - Downloads Website
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    On-Demand Assist - Branding Service
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    API Access Service
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    Presence Service
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    Team Management Service
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    Audit Service
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    RealVNC VNC Developer

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    Connectivity Service
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    Cloud API
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    Portal
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    RealVNC Alternatives

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    MS Teams
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    See all
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    BitTitan MigrationWiz

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    Known Issue with G Suite (API) Mailbox Migrations Causing Throttling and Slowness
    Started 29 Jul 2024 19:14:33 (2 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz
    MigrationWiz DE

    We are currently experiencing a known issue with the Google API due to recent changes made by Google. These changes are causing extreme throttling and slowness in our services.

    To mitigate this issue, we recommend using the Google (IMAP) connector for all Google Mail migrations until we can resolve the problem.

    We apologize for any inconvenience this may cause and appreciate your understanding as we work to address this issue.

    New migrations waiting in “Submitted” detected
    Started 27 Aug 2024 18:19:06 (22 days ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz

    Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

    BitTitan MigrationWiz DE

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    Known Issue with G Suite (API) Mailbox Migrations Causing Throttling and Slowness
    Started 29 Jul 2024 19:14:33 (2 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz
    MigrationWiz DE

    We are currently experiencing a known issue with the Google API due to recent changes made by Google. These changes are causing extreme throttling and slowness in our services.

    To mitigate this issue, we recommend using the Google (IMAP) connector for all Google Mail migrations until we can resolve the problem.

    We apologize for any inconvenience this may cause and appreciate your understanding as we work to address this issue.

    See all
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