BitTitan status is Operational

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BitTitan MigrationWiz

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BitTitan MigrationWiz DE

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Active Incidents

Authentication Errors During Document Migration (Google Drive, OneDrive, SharePoint)
Started 28 May 2025 00:15:58 (1 month ago), still ongoing
Incident without Impact
Monitoring
MigrationWiz
MigrationWiz DE

We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas. As a temporary workaround, re-running the affected migration items typically resolves the issue. Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.

.DE Region Selection Guidance
Started 25 Sep 2024 19:03:35 (10 months ago), still ongoing
Minor Incident
Identified
MigrationWiz DE

For customers creating new projects in the German (.de) instance of MigrationWiz, we are experiencing a user interface error where Germany is not showing on the dropdown for the regional selection list on the destination settings page. To save your project, you must select a value. This value will not impact your migration because on the performance tab, under preferred region, you will see that Germany is selected. Data will stay in the region shown on the performance tab.

New migrations waiting in “Submitted” detected
Started 27 Aug 2024 18:19:06 (10 months ago), still ongoing
Minor Incident
Identified
MigrationWiz

Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

Recently Resolved Incidents

Microsoft EWS Access Change – Action Required Soon
Started 31 Mar 2025 16:36:03 (3 months ago), resolved 2 Jul 2025 12:06:42 (5 days ago)
Incident without Impact
Resolved
MigrationWiz
MigrationWiz DE

Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

We strongly recommend reviewing your settings in advance. For more information, refer to Microsoft’s official announcement: 👉 The way to control EWS usage in Exchange Online is changing.

If you need assistance, please contact our support team.

Microsoft Graph OneNote API Update
Started 17 Apr 2025 15:49:31 (3 months ago), resolved 2 Jul 2025 12:05:47 (5 days ago)
Incident without Impact
Resolved
MigrationWiz
MigrationWiz DE

As of March 31, 2025, Microsoft has ended support for app-only authentication in the OneNote API. To maintain functionality, users must switch to delegated authentication.

This is a Microsoft platform change, and MigrationWiz cannot mitigate this.

Microsoft’s Official Announcement(https://learn.microsoft.com/en-us/graph/api/resources/onenote-api-overview?view=graph-rest-1.0) Using Delegated Permissions for OneDrive, SharePoint, and Teams migrations(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations)

BitTitan Outage Survival Guide

A step-by-step guide to help you survive a BitTitan outage
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    BitTitan Components

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    BitTitan Website

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    BitTitan MigrationWiz

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    New migrations waiting in “Submitted” detected
    Started 27 Aug 2024 18:19:06 (10 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz

    Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

    Microsoft EWS Access Change – Action Required Soon
    Started 31 Mar 2025 16:36:03 (3 months ago), resolved 2 Jul 2025 12:06:42 (5 days ago)
    Incident without Impact
    Resolved
    MigrationWiz
    MigrationWiz DE

    Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

    To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

    We strongly recommend reviewing your settings in advance. For more information, refer to Microsoft’s official announcement: 👉 The way to control EWS usage in Exchange Online is changing.

    If you need assistance, please contact our support team.

    Microsoft Graph OneNote API Update
    Started 17 Apr 2025 15:49:31 (3 months ago), resolved 2 Jul 2025 12:05:47 (5 days ago)
    Incident without Impact
    Resolved
    MigrationWiz
    MigrationWiz DE

    As of March 31, 2025, Microsoft has ended support for app-only authentication in the OneNote API. To maintain functionality, users must switch to delegated authentication.

    This is a Microsoft platform change, and MigrationWiz cannot mitigate this.

    Microsoft’s Official Announcement(https://learn.microsoft.com/en-us/graph/api/resources/onenote-api-overview?view=graph-rest-1.0) Using Delegated Permissions for OneDrive, SharePoint, and Teams migrations(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations)

    Authentication Errors During Document Migration (Google Drive, OneDrive, SharePoint)
    Started 28 May 2025 00:15:58 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    MigrationWiz
    MigrationWiz DE

    We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas. As a temporary workaround, re-running the affected migration items typically resolves the issue. Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.

    BitTitan MigrationWiz DE

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    now
    .DE Region Selection Guidance
    Started 25 Sep 2024 19:03:35 (10 months ago), still ongoing
    Minor Incident
    Identified
    MigrationWiz DE

    For customers creating new projects in the German (.de) instance of MigrationWiz, we are experiencing a user interface error where Germany is not showing on the dropdown for the regional selection list on the destination settings page. To save your project, you must select a value. This value will not impact your migration because on the performance tab, under preferred region, you will see that Germany is selected. Data will stay in the region shown on the performance tab.

    Microsoft EWS Access Change – Action Required Soon
    Started 31 Mar 2025 16:36:03 (3 months ago), resolved 2 Jul 2025 12:06:42 (5 days ago)
    Incident without Impact
    Resolved
    MigrationWiz
    MigrationWiz DE

    Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

    To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

    We strongly recommend reviewing your settings in advance. For more information, refer to Microsoft’s official announcement: 👉 The way to control EWS usage in Exchange Online is changing.

    If you need assistance, please contact our support team.

    Microsoft Graph OneNote API Update
    Started 17 Apr 2025 15:49:31 (3 months ago), resolved 2 Jul 2025 12:05:47 (5 days ago)
    Incident without Impact
    Resolved
    MigrationWiz
    MigrationWiz DE

    As of March 31, 2025, Microsoft has ended support for app-only authentication in the OneNote API. To maintain functionality, users must switch to delegated authentication.

    This is a Microsoft platform change, and MigrationWiz cannot mitigate this.

    Microsoft’s Official Announcement(https://learn.microsoft.com/en-us/graph/api/resources/onenote-api-overview?view=graph-rest-1.0) Using Delegated Permissions for OneDrive, SharePoint, and Teams migrations(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations)

    Authentication Errors During Document Migration (Google Drive, OneDrive, SharePoint)
    Started 28 May 2025 00:15:58 (1 month ago), still ongoing
    Incident without Impact
    Monitoring
    MigrationWiz
    MigrationWiz DE

    We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas. As a temporary workaround, re-running the affected migration items typically resolves the issue. Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.

    BitTitan DeploymentPro

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    BitTitan Powershell SDK

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    BitTitan Community Site

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    BitTitan Zendesk

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