BitTitan Status

Identified: The stuck-in-submitted Problem has been alleviated in most regions.

If you are located in South America or France and still experiencing issues please contact support, indicate your region, and use, "stuck in submitted" in the description.

Identified: Projects in North America, Western Europe, France, and South America data centers may experience new migrations waiting in “Submitted” state for an extended period of time. We are aware of the degraded performance and are actively working to resolve the issue. Please expect an update by 3:30pm CT

Resolved: This informational notice about Microsoft’s upcoming EWS access changes is now closed. No further updates are expected. Please ensure your organization has made the necessary adjustments to avoid service disruption

Monitoring: Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

We strongly recommend reviewing your settings in advance. For more information, refer to Microsoft’s official announcement: 👉 The way to control EWS usage in Exchange Online is changing.

If you need assistance, please contact our support team.

Resolved: As of March 31, 2025, Microsoft no longer supports app-only authentication for the OneNote API. If you need to migrate OneNote files, you must use delegated permissions in accordance with Microsoft’s changes.

For more information, please review our Help Center article(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations). If you have any questions, feel free to contact our support team.

Identified: As of March 31, 2025, Microsoft has ended support for app-only authentication in the OneNote API. To maintain functionality, users must switch to delegated authentication.

This is a Microsoft platform change, and MigrationWiz cannot mitigate this.

Microsoft’s Official Announcement(https://learn.microsoft.com/en-us/graph/api/resources/onenote-api-overview?view=graph-rest-1.0) Using Delegated Permissions for OneDrive, SharePoint, and Teams migrations(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations)

Monitoring: We have implemented a series of platform enhancements to improve authentication reliability and connections for document migrations across OneDrive, SharePoint, and Google Drive. These updates have strengthened the way secure connections are established and managed, resulting in more consistent credential validation and reduced authentication-related disruptions.

In addition to improved reliability, we have also made optimizations to enhance data transfer speed and throughput. These changes help migrations complete faster and more efficiently, particularly for large volumes of data or high-concurrency migration scenarios.

As of our most recent deployment on June 30, we are are seeing very promising results We will continue to monitor the platform to ensure stable performance and a seamless migration experience for all users.

Investigating: We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas. As a temporary workaround, re-running the affected migration items typically resolves the issue. Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.

Identified: For customers creating new projects in the German (.de) instance of MigrationWiz, we are experiencing a user interface error where Germany is not showing on the dropdown for the regional selection list on the destination settings page. To save your project, you must select a value. This value will not impact your migration because on the performance tab, under preferred region, you will see that Germany is selected. Data will stay in the region shown on the performance tab.

Resolved: This informational notice about Microsoft’s upcoming EWS access changes is now closed. No further updates are expected. Please ensure your organization has made the necessary adjustments to avoid service disruption

Monitoring: Microsoft has announced a change to Exchange Web Services (EWS) access in Exchange Online, effective at some point in April 2025 (Microsoft has not provided a specific date for this change). Once this change has been made, EWS access will only be allowed if both the organization-level and user-level EWSEnabled flags are set to True.

To avoid any service disruptions, please ensure that EWS is enabled at both levels in your Microsoft 365 tenant. If either flag is set to False, EWS requests will be denied, and your migrations or services relying on EWS may fail.

We strongly recommend reviewing your settings in advance. For more information, refer to Microsoft’s official announcement: 👉 The way to control EWS usage in Exchange Online is changing.

If you need assistance, please contact our support team.

Resolved: As of March 31, 2025, Microsoft no longer supports app-only authentication for the OneNote API. If you need to migrate OneNote files, you must use delegated permissions in accordance with Microsoft’s changes.

For more information, please review our Help Center article(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations). If you have any questions, feel free to contact our support team.

Identified: As of March 31, 2025, Microsoft has ended support for app-only authentication in the OneNote API. To maintain functionality, users must switch to delegated authentication.

This is a Microsoft platform change, and MigrationWiz cannot mitigate this.

Microsoft’s Official Announcement(https://learn.microsoft.com/en-us/graph/api/resources/onenote-api-overview?view=graph-rest-1.0) Using Delegated Permissions for OneDrive, SharePoint, and Teams migrations(https://help.bittitan.com/hc/en-us/articles/360038153373-Using-Delegated-Permissions-for-OneDrive-SharePoint-and-Teams-migrations)

Monitoring: We have implemented a series of platform enhancements to improve authentication reliability and connections for document migrations across OneDrive, SharePoint, and Google Drive. These updates have strengthened the way secure connections are established and managed, resulting in more consistent credential validation and reduced authentication-related disruptions.

In addition to improved reliability, we have also made optimizations to enhance data transfer speed and throughput. These changes help migrations complete faster and more efficiently, particularly for large volumes of data or high-concurrency migration scenarios.

As of our most recent deployment on June 30, we are are seeing very promising results We will continue to monitor the platform to ensure stable performance and a seamless migration experience for all users.

Investigating: We are currently investigating an issue affecting document migrations involving Google Drive, OneDrive, and SharePoint. Customers may experience intermittent authentication or connectivity errors when running migrations in these areas. As a temporary workaround, re-running the affected migration items typically resolves the issue. Our engineering team is actively working toward a permanent resolution. We appreciate your patience and will provide additional updates as soon as they become available.