KnowBe4 Status
Real-time updates of KnowBe4 issues and outages
KnowBe4 status is Minor Service Outage
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Active Incidents
Protect blank purchasing page on store.knowbe4.com
Started 17 Jul 2026 13:18:28 (5 hours ago), still ongoing
Major Incident
Investigating
KnowBe4 Website
We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
Recently Resolved Incidents
Defend - Redirect Upon Login
Started 16 Jul 2026 19:48:18 (23 hours ago), resolved 16 Jul 2026 21:20:20 (21 hours ago)
Major Incident
Resolved
Console
We have identified an issue where users may receive a redirect upon logging into Defend, and our engineering team is looking into a fix.
Protect blank purchasing page on store.knowbe4.com
Started 15 Jul 2026 16:46:33 (2 days ago), resolved 16 Jul 2026 14:04:21 (1 day ago)
Major Incident
Resolved
KnowBe4 Website
We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
KnowBe4 Outage Survival Guide
A step-by-step guide to help you survive a KnowBe4 outage
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KnowBe4 Components
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Defend - Redirect Upon Login
Started 16 Jul 2026 19:48:18 (23 hours ago), resolved 16 Jul 2026 21:20:20 (21 hours ago)
Major Incident
Resolved
Console
We have identified an issue where users may receive a redirect upon logging into Defend, and our engineering team is looking into a fix.
Mail Flow
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Protect blank purchasing page on store.knowbe4.com
Started 17 Jul 2026 13:18:28 (5 hours ago), still ongoing
Major Incident
Investigating
KnowBe4 Website
We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
Protect blank purchasing page on store.knowbe4.com
Started 15 Jul 2026 16:46:33 (2 days ago), resolved 16 Jul 2026 14:04:21 (1 day ago)
Major Incident
Resolved
KnowBe4 Website
We are investigating users being unable to purchase Protect licenses on store.knowbe4.com. We will update this page when we have more information.
KnowBe4 Support Website
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KnowBe4 Academy
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