KnowBe4 status is Operational

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Console
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Phishing
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Training
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Learner Experience (LX)
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Email Delivery
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User Provisioning
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Reporting
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

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Recently Resolved Incidents

KSAT - Training Policies Not Launching
Started 17 Oct 2025 18:07:46 (9 days ago), resolved 21 Oct 2025 21:12:08 (5 days ago)
Major Incident
Resolved
Learner Experience (LX)

We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

KnowBe4 Service Operational Issues
Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
Minor Incident
Resolved
Console
Console
Phishing
Notification Service
Security Vendor Integration Service
More...

We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

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    KnowBe4 Components

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    now

    KnowBe4 Security Awareness Training (KSAT)

    Mon 20
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    Sun 26
    now
    Console
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Phishing
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Training
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Learner Experience (LX)
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KSAT - Training Policies Not Launching
    Started 17 Oct 2025 18:07:46 (9 days ago), resolved 21 Oct 2025 21:12:08 (5 days ago)
    Major Incident
    Resolved
    Learner Experience (LX)

    We've identified the cause of training policies not launching and are working on implementing a fix. We'll continue to post on our status page with any new information or updates.

    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Email Delivery
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    User Provisioning
    Mon 20
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    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Reporting
    Mon 20
    Tue 21
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    Thu 23
    Fri 24
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    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    APIs
    Mon 20
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    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    PIQ
    Mon 20
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    now

    KnowBe4 SecurityCoach

    Mon 20
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    now
    Account Settings
    Mon 20
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    now
    Security Vendor Integration Service
    Mon 20
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    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Real-Time Coaching Campaigns
    Mon 20
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    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    ModStore
    Mon 20
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    now
    Real-Time Delivery Methods
    Mon 20
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    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Audit Log
    Mon 20
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    now

    KnowBe4 PhishER

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    now
    Second Chance
    Mon 20
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    now
    Console
    Mon 20
    Tue 21
    Wed 22
    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Notification Service
    Mon 20
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    Thu 23
    Fri 24
    Sat 25
    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Console
    Mon 20
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    now
    Inbox
    Mon 20
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    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    User Mapping Engine
    Mon 20
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    now
    Integrations
    Mon 20
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    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    PhishRIP
    Mon 20
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    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    PhishML
    Mon 20
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    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    API / Webhooks
    Mon 20
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    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    KnowBe4 Defend

    Mon 20
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    Console
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    now
    Mail Flow
    Mon 20
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    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    Authentication
    Mon 20
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    now

    KnowBe4 Prevent

    Mon 20
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    now
    Console
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    now
    Mail Flow
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    now
    Rooms
    Mon 20
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    now
    Authentication
    Mon 20
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    now
    Web Add-In
    Mon 20
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    Sun 26
    now
    United Kingdom
    Mon 20
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    now

    KnowBe4 Protect

    Mon 20
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    now
    United States
    Mon 20
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    now
    Console
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    now
    Mail Flow
    Mon 20
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    now
    Europe
    Mon 20
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    now
    Australia
    Mon 20
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    now
    Authentication
    Mon 20
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    Sun 26
    now

    KnowBe4 KCM GRC

    Mon 20
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    now
    Web Add-In
    Mon 20
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    now
    Web Access
    Mon 20
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    Sun 26
    now

    KnowBe4 Security Center

    Mon 20
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    Sun 26
    now

    KnowBe4 Secure Web Forms

    Mon 20
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    Sun 26
    now

    KnowBe4 Secure Workspace

    Mon 20
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    Sun 26
    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    KnowBe4 KCM GRC

    Mon 20
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    now

    KnowBe4 Phish Alert Button

    Mon 20
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    now
    KnowBe4 Service Operational Issues
    Started 20 Oct 2025 09:47:16 (7 days ago), resolved 21 Oct 2025 13:57:17 (6 days ago)
    Minor Incident
    Resolved
    Console
    Console
    Phishing
    Notification Service
    Security Vendor Integration Service
    More...

    We experienced degraded performance across parts of the platform earlier today due to an AWS service incident in the US-EAST-1 region. Service levels are improving, and our teams continue to monitor the situation closely.

    KnowBe4 Free Tools

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    KnowBe4 Website

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    KnowBe4 Support Website

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    KnowBe4 Community

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    KnowBe4 Academy

    Mon 20
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    now