Delinea Status

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues. We are not seeing any Application errors since 15:31PM Eastern.

Monitoring: After further investigation, we determined that a failover to our secondary region was not required. We have moved the affected resources to a different availability zone within the primary region and are observing improvement in service health. Application errors are no longer being reported.

We will continue to monitor the environment closely and post a further update once the incident is fully resolved.

We apologize for the disruption and thank you for your patience.

Identified: We have identified the cause of the current issues impacting Secret Server Cloud in the US region. An ongoing cloud provider incident is affecting an availability zone hosting workloads in our US East region.

Customers may encounter HTTP 500 errors when accessing the Secret Server UI, with messages similar to the following:

"Http failure response for https://<tenant>.secretservercloud.com/... : 500 OK"

To restore service, we are failing over traffic to our secondary region. Customers may experience brief connectivity errors during the failover.

We will continue to provide updates as the failover progresses. We apologize for the disruption and thank you for your patience.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. The load causing the issue has resolved.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Investigating: We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.

Users may encounter slow page loads, increased latency, or timeouts.

Our team is actively investigating.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Monitoring: We wanted to provide you with an update on the incident affecting the service(s) listed below. We have implemented a mitigation and are monitoring the situation.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Investigating: We are investigating reports of degraded performance affecting Privileged Access Service / Cloud Suite Pod34. Some users may experience slower than normal response times.

Users may encounter slow page loads, increased latency, or timeouts.

Our team is actively investigating.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.

Resolved: We’re pleased to inform you that the incident affecting the service(s) listed below has been resolved. Our team has implemented a fix, and all systems are now operating normally.

We apologize for any inconvenience this incident may have caused, and we appreciate your understanding and support.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Identified: We have identified an issue in the recently rolled out Cloud Suite 26.1 release where custom authorization profiles containing wildcard or regex characters (e.g., "*") may return HTTP 401 errors. Built-in authorization profiles are not affected.

A workaround is available. Please refer to the following knowledge base article for details: https://support.delinea.com/s/article/1777148833588 A fix is actively in progress, and is expected to be available shortly. We will post an update as events warrant. We apologize for any inconvenience this may cause.