Delinea Status

Investigating: We are currently experiencing a service disruption.

We’re reaching out to inform you about an ongoing incident affecting the Privileged Access Service / Cloud Suite Pod34. Our team is working to identify the root cause and implement a solution.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service.

For any questions or concerns, please reach out to our support team at https://support.delinea.com.

Resolved: The issue affecting Privilege Manager Cloud tenants in the Canada region has been resolved. We apologize for the inconvenience this may have caused. If you have any questions please contact our support team at https://support.delinea.com

Monitoring: The PMC service has been available for the past 45min without any issues. We are continuing to monitor.

Monitoring: We are still seeing intermittent failures. We are investigating and appreciate your patience. The next update will be provided as we learn more.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: This issue has been identified with an upstream network vendor and we are working with them to restore the service. Thank you for your patience.

Investigating: We are currently investigating a service outage affecting Privilege Manager Cloud tenants hosted in Canada. Customers attempting to access the service may encounter Error 20, which indicates a proxy failure due to a TCP connection timeout when trying to reach the web server.

Our engineering team is actively working to restore connectivity and resolve the issue as quickly as possible.

We appreciate your patience and will provide updates as we learn more.

Resolved: This incident has been resolved.

Monitoring: We are monitoring the service health.

Investigating: We have applied mitigation actions, and initial observations indicate that the service is now accessible for tenants on Pod 34.

We continue to monitor the environment closely to ensure stability.

Thank you for your patience during this disruption. If you continue to experience any issues, please contact our support team at https://support.delinea.com.

Investigating: We are currently experiencing a service disruption for tenants hosted on Pod 34. Our team is working to identify the root cause and restore the service asap.

We apologize for any inconvenience this may cause and appreciate your patience as we work to restore normal service. For any questions or concerns, please reach out to our support team at https://support.delinea.com.