QuadraNet status is Minor Service Outage

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QuadraNet LAX Downtown

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QuadraNet LAX Century

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QuadraNet DAL-C1

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QuadraNet ORD-CH3

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Active Incidents

Chicago Network Outage
Started 24 Jan 2025 06:05:19 (21 days ago), still ongoing
Major Incident
Monitoring
DAL-C1

We have identified an issue with our Core Node around 3PM PST today and are actively working with our team to get this back online. We apologize for the delay.

DTLA Maintenance
Started 23 Jan 2025 18:12:28 (21 days ago), still ongoing
Critical Incident
Identified
LAX Downtown
LAX Century

We are currently undergoing our first round of maintenance at our DTLA facility. We are half way through this process and customers should start to regain access in waves shortly.

Chicago Data Center Impact
Started 12 Nov 2024 08:59:01 (3 months ago), still ongoing
Incident without Impact
Identified
ORD-CH3

Date/Time: 2024-11-12 00:56:29 PST Issue: Loss of access to all servers in the Chicago Data Center.

We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation.

Impact: Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center.

We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible.

Thank you for your patience and understanding.

If you have any urgent concerns, please contact our support team.

Recently Resolved Incidents

No recent incidents

QuadraNet Outage Survival Guide

A step-by-step guide to help you survive a QuadraNet outage
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    QuadraNet Components

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    QuadraNet Management Portal

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    QuadraNet DNS

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    QuadraNet Cloud

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    QuadraNet LAX Downtown

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    DTLA Maintenance
    Started 23 Jan 2025 18:12:28 (21 days ago), still ongoing
    Critical Incident
    Identified
    LAX Downtown
    LAX Century

    We are currently undergoing our first round of maintenance at our DTLA facility. We are half way through this process and customers should start to regain access in waves shortly.

    QuadraNet LAX Century

    Fri 7
    Sat 8
    Sun 9
    Mon 10
    Tue 11
    Wed 12
    Thu 13
    now
    DTLA Maintenance
    Started 23 Jan 2025 18:12:28 (21 days ago), still ongoing
    Critical Incident
    Identified
    LAX Downtown
    LAX Century

    We are currently undergoing our first round of maintenance at our DTLA facility. We are half way through this process and customers should start to regain access in waves shortly.

    QuadraNet DAL-C1

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    Wed 12
    Thu 13
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    Chicago Network Outage
    Started 24 Jan 2025 06:05:19 (21 days ago), still ongoing
    Major Incident
    Monitoring
    DAL-C1

    We have identified an issue with our Core Node around 3PM PST today and are actively working with our team to get this back online. We apologize for the delay.

    QuadraNet MIA-C1

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    QuadraNet ATL-C1

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    QuadraNet EWR-C1

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    QuadraNet VEST DDoS

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    QuadraNet ORD-CH3

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    Chicago Data Center Impact
    Started 12 Nov 2024 08:59:01 (3 months ago), still ongoing
    Incident without Impact
    Identified
    ORD-CH3

    Date/Time: 2024-11-12 00:56:29 PST Issue: Loss of access to all servers in the Chicago Data Center.

    We are currently experiencing connectivity issues at our Chicago Data Center. Our team is actively working with the DC provider to resolve the situation.

    Impact: Clients may experience intermittent or total loss of access to servers hosted in our Chicago Data Center.

    We understand the impact this may have on your operations and are committed to resolving this issue as quickly as possible. Our team will provide updates as soon as possible.

    Thank you for your patience and understanding.

    If you have any urgent concerns, please contact our support team.

    QuadraNet AMS-AM1

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    QuadraNet SEA-SE4

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