Teraswitch status is Operational

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Intra-Market Connectivity
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Teraswitch IAD1 - Ashburn, VA

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Teraswitch EWR1 - Newark, NJ

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Teraswitch EWR2 - Newark, NJ

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Teraswitch CHI1 - Chicago, IL

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Teraswitch DAL1 - Dallas, TX

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Teraswitch SEA1 - Seattle, WA

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

New York <-> London Detoured
Started 12 Aug 2025 20:19:32 (4 days ago), still ongoing
Incident without Impact
Monitoring
Intra-Market Connectivity
EWR1 - Newark, NJ
EWR2 - Newark, NJ
LON1 - London, United Kingdom

Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.

All traffic has been diverted over other paths, but higher latency is expected over the longer path.

Recently Resolved Incidents

Network backbone traffic degradation - LON <> EWR
Started 25 Jul 2025 14:54:09 (22 days ago), resolved 11 Aug 2025 02:28:38 (5 days ago)
Incident without Impact
Resolved
Intra-Market Connectivity
EWR2 - Newark, NJ
LON1 - London, United Kingdom

Teraswitch has identified issues relating to a loss of backbone capacity on the LON-EWR path. This loss of capacity was due to an emergency maintenance by the cable provider, causing various traffic shifts both on and off our network. Teraswitch engineering is rerouting traffic to mitigate congestion along alternate routes; customers in EWR2 and other sites may see degraded network performance until this issue is resolved. If you have any questions or concerns, please reach out to Teraswitch Support at [email protected]

Dallas <-> Ashburn Disrupted
Started 9 Aug 2025 02:03:01 (7 days ago), resolved 11 Aug 2025 02:28:01 (5 days ago)
Incident without Impact
Resolved
Intra-Market Connectivity
IAD1 - Ashburn, VA
DAL1 - Dallas, TX

DAL1 <-> IAD1 has lost connectivity. Traffic is diverted to alternative paths.

Teraswitch is currently investigating and engaging our wave partners.

Seattle to Chicago Disrupted, US < > APAC traffic Diverted
Started 8 Aug 2025 14:12:53 (8 days ago), resolved 11 Aug 2025 02:27:41 (5 days ago)
Incident without Impact
Resolved
Intra-Market Connectivity
CHI1 - Chicago, IL
SEA1 - Seattle, WA
TYO1 - Tokyo, Japan
TYO2 - Tokyo, Japan

SEA1 < > CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths.

Teraswitch is currently investigating and engaging our wave service providers.

Teraswitch Outage Survival Guide

A step-by-step guide to help you survive a Teraswitch outage
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    Teraswitch Components

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    Teraswitch Public Services

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    API
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    Website (teraswitch.com)
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    Portal (console.tsw.io)
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    Teraswitch Global Network Services

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    Intra-Market Connectivity
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    Seattle to Chicago Disrupted, US < > APAC traffic Diverted
    Started 8 Aug 2025 14:12:53 (8 days ago), resolved 11 Aug 2025 02:27:41 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    CHI1 - Chicago, IL
    SEA1 - Seattle, WA
    TYO1 - Tokyo, Japan
    TYO2 - Tokyo, Japan

    SEA1 < > CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave service providers.

    Dallas <-> Ashburn Disrupted
    Started 9 Aug 2025 02:03:01 (7 days ago), resolved 11 Aug 2025 02:28:01 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    IAD1 - Ashburn, VA
    DAL1 - Dallas, TX

    DAL1 <-> IAD1 has lost connectivity. Traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave partners.

    New York <-> London Detoured
    Started 12 Aug 2025 20:19:32 (4 days ago), still ongoing
    Incident without Impact
    Monitoring
    Intra-Market Connectivity
    EWR1 - Newark, NJ
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.

    All traffic has been diverted over other paths, but higher latency is expected over the longer path.

    Network backbone traffic degradation - LON <> EWR
    Started 25 Jul 2025 14:54:09 (22 days ago), resolved 11 Aug 2025 02:28:38 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has identified issues relating to a loss of backbone capacity on the LON-EWR path. This loss of capacity was due to an emergency maintenance by the cable provider, causing various traffic shifts both on and off our network. Teraswitch engineering is rerouting traffic to mitigate congestion along alternate routes; customers in EWR2 and other sites may see degraded network performance until this issue is resolved. If you have any questions or concerns, please reach out to Teraswitch Support at [email protected]

    Global External Internet
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    Internet Exchanges and Peering
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    Ultra-Low Latency Connectivity
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    Teraswitch PIT1 - Pittsburgh, PA

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    Teraswitch IAD1 - Ashburn, VA

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    Dallas <-> Ashburn Disrupted
    Started 9 Aug 2025 02:03:01 (7 days ago), resolved 11 Aug 2025 02:28:01 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    IAD1 - Ashburn, VA
    DAL1 - Dallas, TX

    DAL1 <-> IAD1 has lost connectivity. Traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave partners.

    Teraswitch EWR1 - Newark, NJ

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    New York <-> London Detoured
    Started 12 Aug 2025 20:19:32 (4 days ago), still ongoing
    Incident without Impact
    Monitoring
    Intra-Market Connectivity
    EWR1 - Newark, NJ
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.

    All traffic has been diverted over other paths, but higher latency is expected over the longer path.

    Teraswitch EWR2 - Newark, NJ

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    New York <-> London Detoured
    Started 12 Aug 2025 20:19:32 (4 days ago), still ongoing
    Incident without Impact
    Monitoring
    Intra-Market Connectivity
    EWR1 - Newark, NJ
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.

    All traffic has been diverted over other paths, but higher latency is expected over the longer path.

    Network backbone traffic degradation - LON <> EWR
    Started 25 Jul 2025 14:54:09 (22 days ago), resolved 11 Aug 2025 02:28:38 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has identified issues relating to a loss of backbone capacity on the LON-EWR path. This loss of capacity was due to an emergency maintenance by the cable provider, causing various traffic shifts both on and off our network. Teraswitch engineering is rerouting traffic to mitigate congestion along alternate routes; customers in EWR2 and other sites may see degraded network performance until this issue is resolved. If you have any questions or concerns, please reach out to Teraswitch Support at [email protected]

    Teraswitch CHI1 - Chicago, IL

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    Seattle to Chicago Disrupted, US < > APAC traffic Diverted
    Started 8 Aug 2025 14:12:53 (8 days ago), resolved 11 Aug 2025 02:27:41 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    CHI1 - Chicago, IL
    SEA1 - Seattle, WA
    TYO1 - Tokyo, Japan
    TYO2 - Tokyo, Japan

    SEA1 < > CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave service providers.

    Teraswitch DAL1 - Dallas, TX

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    Dallas <-> Ashburn Disrupted
    Started 9 Aug 2025 02:03:01 (7 days ago), resolved 11 Aug 2025 02:28:01 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    IAD1 - Ashburn, VA
    DAL1 - Dallas, TX

    DAL1 <-> IAD1 has lost connectivity. Traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave partners.

    Teraswitch SLC1 - Salt Lake City, UT

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    Teraswitch LAX1 - Los Angeles, CA

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    Teraswitch SEA1 - Seattle, WA

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    Seattle to Chicago Disrupted, US < > APAC traffic Diverted
    Started 8 Aug 2025 14:12:53 (8 days ago), resolved 11 Aug 2025 02:27:41 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    CHI1 - Chicago, IL
    SEA1 - Seattle, WA
    TYO1 - Tokyo, Japan
    TYO2 - Tokyo, Japan

    SEA1 < > CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave service providers.

    Teraswitch VAN1 - Vancouver, Canada

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    Teraswitch LON1 - London, United Kingdom

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    New York <-> London Detoured
    Started 12 Aug 2025 20:19:32 (4 days ago), still ongoing
    Incident without Impact
    Monitoring
    Intra-Market Connectivity
    EWR1 - Newark, NJ
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has detected the loss of our subsea capacity from EWR1 to LON1.

    All traffic has been diverted over other paths, but higher latency is expected over the longer path.

    Network backbone traffic degradation - LON <> EWR
    Started 25 Jul 2025 14:54:09 (22 days ago), resolved 11 Aug 2025 02:28:38 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    EWR2 - Newark, NJ
    LON1 - London, United Kingdom

    Teraswitch has identified issues relating to a loss of backbone capacity on the LON-EWR path. This loss of capacity was due to an emergency maintenance by the cable provider, causing various traffic shifts both on and off our network. Teraswitch engineering is rerouting traffic to mitigate congestion along alternate routes; customers in EWR2 and other sites may see degraded network performance until this issue is resolved. If you have any questions or concerns, please reach out to Teraswitch Support at [email protected]

    Teraswitch AMS1 - Amsterdam, Netherlands

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    Teraswitch AMS2 - Amsterdam, Netherlands

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    Teraswitch AMS3 - Amsterdam, Netherlands

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    Teraswitch DUB1 - Dublin, Ireland

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    Teraswitch DUB2 - Dublin, Ireland

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    Teraswitch FRA1 - Frankfurt, Germany

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    Teraswitch FRA2 - Frankfurt, Germany

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    Teraswitch SGP1 - Singapore

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    Teraswitch SEL1 - Seoul, South Korea

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    Teraswitch TYO1 - Tokyo, Japan

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    Seattle to Chicago Disrupted, US < > APAC traffic Diverted
    Started 8 Aug 2025 14:12:53 (8 days ago), resolved 11 Aug 2025 02:27:41 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    CHI1 - Chicago, IL
    SEA1 - Seattle, WA
    TYO1 - Tokyo, Japan
    TYO2 - Tokyo, Japan

    SEA1 < > CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave service providers.

    Teraswitch TYO2 - Tokyo, Japan

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    Seattle to Chicago Disrupted, US < > APAC traffic Diverted
    Started 8 Aug 2025 14:12:53 (8 days ago), resolved 11 Aug 2025 02:27:41 (5 days ago)
    Incident without Impact
    Resolved
    Intra-Market Connectivity
    CHI1 - Chicago, IL
    SEA1 - Seattle, WA
    TYO1 - Tokyo, Japan
    TYO2 - Tokyo, Japan

    SEA1 < > CHI1 has lost connectivity due to flapping wave service; traffic is diverted to alternative paths.

    Teraswitch is currently investigating and engaging our wave service providers.