Public Cloud Status

Resolved: We are pleased to inform you that the incident affecting our Containers & Orchestration offering has been resolved.

Start time : 29/10/2026 10:00 UTC End time : 29/10/2026 16:18 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary functionality issue in the EU-WEST-PAR region.

Here are some supplementary details :

Start time : 29/10/2026 10:00 UTC Impacted Service(s) : New MKS cluster delivery is currently unavailable on the specific region. Customers Impact : Customers are currently unable to create new MKS clusters. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 29/10/2026 15:43 UTC End time : 29/10/2026 16:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific RBX region].

Here are some supplementary details :

Start time : 29/10/2026 15:43 UTC Impacted Service(s) : Some instances in the RBX region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Network offering has been resolved. All vRack tasks are running correctly.

Start time : 29/10/2026 05:15 UTC End time : 29/10/2026 12:20 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the EU region.

Here are some supplementary details :

Start time : 29/10/2026 05:15 UTC Impacted Service(s) : vRack issue on EU region Customers Impact : Customers may experienced some issue to create instance with vRack port, management tasks carried out via vRack may be affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Network offer.

Start time : 29/10/2026 10:00 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud Volume (Ceph) offering has been resolved.

Start time : 27/10/2026 00:00 UTC End time : 27/10/2026 16:30 UTC Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We would like to inform you that our service has been fully restored as of 27/10/2026 16:16 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 00:00 UTC Impacted Service(s) : Some volumes experienced degraded performance in the EU-WEST-PAR-A zone. Customers Impact : Customers may have experienced high latency on their volumes. Volumes remained available throughout the incident. Root Cause : This incident was caused by a software issue.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an incident affecting our Public Cloud Volume (Ceph) offering in the EU-WEST-PAR-A zone. The root cause has been identified.

Please find the details of this incident below :

Start time : 27/10/2026 00:00 UTC Impacted Service(s) : Some volumes are experiencing degraded performance in the specified zone. Customers Impact : Customers may experience high latency on their volumes. Volumes remain available. Root Cause : This incident is caused by a software issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in our Public Cloud Volume (Ceph) offering in the EU-WEST-PAR-A zone.

Here are some supplementary details :

Start time : 27/10/2026 00:00 UTC Impacted Service(s) : Some Volumes experience degraded performance in the specified zone. Customers Impact : Customers may have latencies and degradation on their Volumes. Ongoing Actions : Customers may experience high latency on their volumes. Volumes remained available throughout

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance offering in the RBX8 region has been resolved.

Start time : 27/10/2026 07:49 UTC End time : 27/10/2026 14:18 UTC Root Cause : This incident was caused by this maintenance : https://network.status-ovhcloud.com/incidents/f629kcrn2cvg

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding this incident that affected your service(s).

Please find below an update on the situation:

Update : The fix has been implemented. Some instances are operational again, and the remaining instances will be operational soon.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific RBX8 Region.

Here are some supplementary details :

Start time : 27/10/2026 07:49 UTC Impacted Service(s) : Some instances in the RBX8 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Root Cause : This incident is caused by this maintenance : https://network.status-ovhcloud.com/incidents/f629kcrn2cvg Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that an incident affected our Public Cloud Volume (Ceph) offering in the EU-WEST-PAR-A zone. This incident has since been resolved.

Please find the details of this incident below :

Start time : 25/10/2026 00:00 UTC End time : 26/10/2026 00:00 UTC Impacted Service(s) : Some Volumes experienced degraded performance in the specified zone. Customers Impact : Customers may have experienced high latency on their volumes. Volumes remained available throughout the incident.

We thank you for your understanding and patience throughout this incident.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.

Start time : 24/10/2026 14:54 UTC End time : 25/09/2026 00:45 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Most of the services are now available again. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: The issue has been identified and a fix is being implemented.

Investigating: We are currently experiencing an incident affecting our Public Cloud offering in the GRA region.

Please find the details of this incident below :

Start time : 24/10/2026 14:54 UTC Impacted Service(s) : Some instances in the GRA region are unavailable. Customers Impact : Customers are temporarily unable to access their instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.