Public Cloud Status: check for Public Cloud outages and issues

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Public Cloud AI & Machine Learning || AI Dashboard

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Public Cloud AI & Machine Learning || AI Deploy

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BHS

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GRA

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Public Cloud AI & Machine Learning || AI Endpoint

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Public Cloud AI & Machine Learning || AI Notebooks

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BHS

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GRA

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Public Cloud AI & Machine Learning || AI Training

Sun 19

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BHS

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GRA

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Public Cloud Compute - Instance || BHS

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BHS1

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[BHS1/BHS3/BHS5][Compute - Instance] - Cloud Compute Incident Notification

Started 21 Apr 2026 12:04:38 (5 days ago), resolved 21 Apr 2026 14:05:47 (5 days ago)

Major Incident

Resolved

BHS1

BHS3

BHS5

We are currently investigating an incident affecting our Cloud Compute offering, which is causing temporary functionality issue in BHS1 region.

Here are some supplementary details :

Start time : 21/04/2026 11:45 UTC Impacted Service(s) : Some instances in the BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances located on the specified rigion. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

BHS3

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[BHS1/BHS3/BHS5][Compute - Instance] - Cloud Compute Incident Notification

Started 21 Apr 2026 12:04:38 (5 days ago), resolved 21 Apr 2026 14:05:47 (5 days ago)

Major Incident

Resolved

BHS1

BHS3

BHS5

We are currently investigating an incident affecting our Cloud Compute offering, which is causing temporary functionality issue in BHS1 region.

Here are some supplementary details :

Start time : 21/04/2026 11:45 UTC Impacted Service(s) : Some instances in the BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances located on the specified rigion. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

BHS5

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[BHS1/BHS3/BHS5][Compute - Instance] - Cloud Compute Incident Notification

Started 21 Apr 2026 12:04:38 (5 days ago), resolved 21 Apr 2026 14:05:47 (5 days ago)

Major Incident

Resolved

BHS1

BHS3

BHS5

We are currently investigating an incident affecting our Cloud Compute offering, which is causing temporary functionality issue in BHS1 region.

Here are some supplementary details :

Start time : 21/04/2026 11:45 UTC Impacted Service(s) : Some instances in the BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Customers are temporarily unable to access instances located on the specified rigion. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Public Cloud Compute - Instance || ERI

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UK1

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Public Cloud Compute - Instance || EU-SOUTH-MIL

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GRA2

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EU-SOUTH-MIL-A

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EU-SOUTH-MIL-B

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GRA4

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EU-SOUTH-MIL-C

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Public Cloud Compute - Instance || EU-WEST-PAR

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EU-WEST-PAR-A

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EU-WEST-PAR-B

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EU-WEST-PAR-C

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Public Cloud Compute - Instance || GRA

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Public Cloud Compute-Instance || AP-SOUTH-MUM

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GRA1

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GRA3

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GRA5

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[GRA5/7/9/11][Compute - Instance] - Instances incident notification

Started 20 Apr 2026 12:39:32 (6 days ago), resolved 20 Apr 2026 13:07:35 (6 days ago)

Incident without Impact

Resolved

GRA5

GRA7

GRA9

GRA11

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.

Here are some supplementary details :

Start time : 20/04/2026 12:27 UTC Impacted Service(s) : Some instances in the Graveline region are unreachable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

GRA7

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[GRA5/7/9/11][Compute - Instance] - Instances incident notification

Started 20 Apr 2026 12:39:32 (6 days ago), resolved 20 Apr 2026 13:07:35 (6 days ago)

Incident without Impact

Resolved

GRA5

GRA7

GRA9

GRA11

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.

Here are some supplementary details :

Start time : 20/04/2026 12:27 UTC Impacted Service(s) : Some instances in the Graveline region are unreachable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

GRA9

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[GRA5/7/9/11][Compute - Instance] - Instances incident notification

Started 20 Apr 2026 12:39:32 (6 days ago), resolved 20 Apr 2026 13:07:35 (6 days ago)

Incident without Impact

Resolved

GRA5

GRA7

GRA9

GRA11

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.

Here are some supplementary details :

Start time : 20/04/2026 12:27 UTC Impacted Service(s) : Some instances in the Graveline region are unreachable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

GRA11

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[GRA5/7/9/11][Compute - Instance] - Instances incident notification

Started 20 Apr 2026 12:39:32 (6 days ago), resolved 20 Apr 2026 13:07:35 (6 days ago)

Incident without Impact

Resolved

GRA5

GRA7

GRA9

GRA11

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the Graveline region.

Here are some supplementary details :

Start time : 20/04/2026 12:27 UTC Impacted Service(s) : Some instances in the Graveline region are unreachable. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Public Cloud Compute - Instance || India

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AP-SOUTH-MUM-1

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[AP-SOUTH-MUM][Public Cloud] - LocalZone / CEPH / Compute Instance / Managed Kubernetes Service incident notification

Started 18 Apr 2026 22:06:46 (7 days ago), resolved 19 Apr 2026 12:11:21 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM-1

AP-SOUTH-MUM

AP-SOUTH-MUM-1

LocalZones || AP-SOUTH-MUM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 05:49 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:11:21 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 05:49 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone were unavailable, and some Ceph volumes in the region were also impacted. Also, some customers using a Managed Kubernetes Service were also impacted. The management service for instances, volumes, and the load balancer were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Also customers using Managed Kubernetes Service were unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region was also unavailable. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 06:33:03 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Some customers using a Managed Kubernetes Service may also be impacted. The management service for instances, volumes, and the load balancer is temporarily unavailable. Customers are currently unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region is also temporarily unavailable. We recommend that customers do not perform any actions on their currently running services. Ongoing Actions : The incident has been identified and our teams and are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 23:00:12 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 22:06:46 (7 days ago)

See all updates

Public Cloud Compute - Instance || LIM

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DE1

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Public Cloud Compute - Instance || RBX

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RBX-A

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[RBX10][Compute - Instance] - Cloud Compute Incident Notification

Started 24 Apr 2026 14:51:52 (1 day ago), resolved 24 Apr 2026 17:19:01 (1 day ago)

Major Incident

Resolved

RBX-A

We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the RBX10 region.

Here are some supplementary details :

Start time : 24/04/2026 14:40 UTC Impacted Service(s) : Some instances in the RBX10 region are unreachable. Customers Impact : Customers are temporarily unable to access instances located on the specified regions. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Public Cloud Compute - Instance || SGP

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SGP1

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SGP2

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Public Cloud Compute - Instance || SBG

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SBG5

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SBG7

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Public Cloud Compute - Instance || SYD

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SYD1

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AP-SOUTHEAST-SYD-2

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Public Cloud Compute - Instance || USA

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US-EAST-VA-1

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US-WEST-OR-1

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Public Cloud Compute - Instance || WAW

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WAW1

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Public Cloud Containers & Orchestration || Load Balancer

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AP-SOUTH-MUM

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BHS5

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DE1

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EU-WEST-PAR

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GRA5

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GRA7

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GRA9

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GRA11

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RBX-A

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SBG5

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SGP1

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SYD1

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WAW1

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UK1

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US-EAST-VA

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now

US-WEST-OR

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Public Cloud Containers & Orchestration || Managed Kubernetes Service

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AP-SOUTH-MUM

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[AP-SOUTH-MUM][Public Cloud] - LocalZone / CEPH / Compute Instance / Managed Kubernetes Service incident notification

Started 18 Apr 2026 22:06:46 (7 days ago), resolved 19 Apr 2026 12:11:21 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM-1

AP-SOUTH-MUM

AP-SOUTH-MUM-1

LocalZones || AP-SOUTH-MUM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 05:49 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:11:21 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 05:49 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone were unavailable, and some Ceph volumes in the region were also impacted. Also, some customers using a Managed Kubernetes Service were also impacted. The management service for instances, volumes, and the load balancer were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Also customers using Managed Kubernetes Service were unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region was also unavailable. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 06:33:03 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Some customers using a Managed Kubernetes Service may also be impacted. The management service for instances, volumes, and the load balancer is temporarily unavailable. Customers are currently unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region is also temporarily unavailable. We recommend that customers do not perform any actions on their currently running services. Ongoing Actions : The incident has been identified and our teams and are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 23:00:12 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 22:06:46 (7 days ago)

See all updates

BHS5

Sun 19

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now

EU-WEST-LIM

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EU-SOUTH-MIL

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EU-WEST-PAR

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now

RBX

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GRA5

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now

GRA7

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now

GRA9

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GRA11

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now

SBG5

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now

SGP1

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now

SYD1

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now

WAW1

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now

UK1

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now

US-EAST-VA

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now

US-WEST-OR

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now

Public Cloud Containers & Orchestration || Managed Private Registry

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AP-SOUTH-MUM

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now

[AP-SOUTH-MUM][Containers & Orchestration] - Managed Private Registry incident notification

Started 18 Apr 2026 20:11:38 (7 days ago), resolved 19 Apr 2026 12:13:23 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration offer on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Service degraded for Registry Product on this DC. Customers Impact : Some of customer may encounter a degraded service on their registries, images push/pull are not available and some UI may be unavailable. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Containers & Orchestration offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:44 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:13:23 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:44 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Service were degraded for Registry Product on this DC. Customers Impact : Some of customer encountered a degraded service on their registries, images push/pull and some UI were unavailable. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 06:08:57 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:21:24 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Containers & Orchestration offer on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Service degraded for Registry Product on this DC. Customers Impact : Some of customer may encounter a degraded service on their registries, images push/pull are not available and some UI may be unavailable. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:11:38 (7 days ago)

See all updates

BHS

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DE

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[DE][Containers & Orchestration] - Managed Private Registry incident notification

Started 21 Apr 2026 08:19:55 (5 days ago), resolved 21 Apr 2026 09:40:18 (5 days ago)

Major Incident

Resolved

DE

We are currently experiencing an incident affecting our Containers & Orchestration - Managed Private Registry offering, which is causing temporary functionality issues in the DE region.

Here is detail for this incident : Start time : 21/04/2026 07:51 UTC Impacted Service(s) : Some Registries are unreachable in the DE region. Customers Impact : Some customers are temporarily unable to do management operations on their Registries in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

See all updates

EU-SOUTH-MIL

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EU-WEST-PAR

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GRA

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VA

Sun 19

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Public Cloud Containers & Orchestration || Managed Rancher Service

Sun 19

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Public Cloud Containers & Orchestration || Workflow Management

Sun 19

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BHS1

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DE1

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GRA3

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GRA5

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GRA7

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GRA

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GRA9

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GRA11

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SBG7

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SGP1

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SGP2

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SYD1

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Public Cloud Databases || M3 Aggregator

Sun 19

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now

AP-SOUTHEAST-SYD-2

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UK1

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WAW1

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WAW2

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US-EAST-VA

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now

US-WEST-OR

Sun 19

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now

Public Cloud Databases || Cassandra

Sun 19

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now

AP-SOUTH-MUM

Sun 19

Mon 20

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Public Cloud Databases || MongoDB

Sun 19

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now

Public Cloud Databases || M3DB

Sun 19

Mon 20

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BHS

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DE

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GRA

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EU-WEST-PAR

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SBG

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SGP

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UK

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WAW

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EU-SOUTH-MIL

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now

RBX

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AP-SOUTH-MUM

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[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

US-EAST-VA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR

Sun 19

Mon 20

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now

Public Cloud Databases || MySQL

Sun 19

Mon 20

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now

BHS

Sun 19

Mon 20

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DE

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GRA

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EU-SOUTH-MIL

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now

AP-SOUTH-MUM

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now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

EU-WEST-PAR

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX

Sun 19

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now

SBG

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now

SGP

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now

US-EAST-VA

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now

UK

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US-WEST-OR

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WAW

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Public Cloud Databases || PostgreSQL

Sun 19

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now

BHS

Sun 19

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now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

DE

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

GRA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

SYD

Sun 19

Mon 20

Tue 21

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Thu 23

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Sat 25

now

EU-SOUTH-MIL

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

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Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

AP-SOUTH-MUM

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

EU-WEST-PAR

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

RBX

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

SBG

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

SGP

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

UK

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

US-EAST-VA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

US-WEST-OR

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

WAW

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[GLOBAL][Databases] - PostgreSQL 18 incident notification

Started 30 Mar 2026 12:36:18 (27 days ago), still ongoing

Major Incident

Identified

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

More...

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our PostgreSQL offer.

Here are some supplementary details : Start time : 16/03/2026 08:00 UTC Impacted Service(s) : Customers may experience issues when upgrading to PostgreSQL version 18, as the PostGIS extension is currently not functional on this version, potentially preventing the use of geospatial features. As a precaution, we strongly recommend postponing any upgrade to PostgreSQL version 18 and continuing to use PostgreSQL version 17, which remains compatible with PostGIS. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

If you have any questions, please contact your usual point of contact or reach out to our support team.

We will keep you updated on the progress and resolution.

See all updates

Public Cloud Databases || Valkey

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS

Sun 19

Mon 20

Tue 21

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now

Public Cloud Data & Analytics || Data Processing

Sun 19

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Tue 21

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now

GRA

Sun 19

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now

DE

Sun 19

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now

GRA

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now

EU-SOUTH-MIL

Sun 19

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now

AP-SOUTH-MUM

Sun 19

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now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

EU-WEST-PAR

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

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now

SBG

Sun 19

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SGP

Sun 19

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US-EAST-VA

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now

UK

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US-WEST-OR

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WAW

Sun 19

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Public Cloud Data & Analytics || ClickHouse

Sun 19

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Tue 21

Wed 22

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Sat 25

now

EU-WEST-PAR

Sun 19

Mon 20

Tue 21

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now

EU-SOUTH-MIL

Sun 19

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now

AP-SOUTH-MUM

Sun 19

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now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

Public Cloud Data & Analytics || Data Platform

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Data & Analytics || Dashboards

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

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now

DE

Sun 19

Mon 20

Tue 21

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now

GRA

Sun 19

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Tue 21

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now

EU-WEST-PAR

Sun 19

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Tue 21

Wed 22

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Fri 24

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now

SBG

Sun 19

Mon 20

Tue 21

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now

SGP

Sun 19

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now

UK

Sun 19

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now

WAW

Sun 19

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now

EU-SOUTH-MIL

Sun 19

Mon 20

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now

AP-SOUTH-MUM

Sun 19

Mon 20

Tue 21

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Sat 25

now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

RBX

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA

Sun 19

Mon 20

Tue 21

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Thu 23

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now

US-WEST-OR

Sun 19

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now

Public Cloud Data & Analytics || Kafka

Sun 19

Mon 20

Tue 21

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now

BHS

Sun 19

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DE

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GRA

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EU-SOUTH-MIL

Sun 19

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now

AP-SOUTH-MUM

Sun 19

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now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

EU-WEST-PAR

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

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now

SBG

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now

SGP

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UK

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now

US-EAST-VA

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now

AP-SOUTH-MUM-1

Sun 19

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now

US-WEST-OR

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now

WAW

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now

MAD

Sun 19

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now

Public Cloud Data & Analytics || Kafka Connect

Sun 19

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Tue 21

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now

BHS

Sun 19

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Public Cloud Network || FailoverIP

Sun 19

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now

DE

Sun 19

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now

GRA

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now

EU-WEST-PAR

Sun 19

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now

EU-SOUTH-MIL

Sun 19

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now

AP-SOUTH-MUM

Sun 19

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now

[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

RBX

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AP-SOUTH-MUM

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[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

EU-WEST-PAR

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Public Cloud Data & Analytics || OpenSearch

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AP-SOUTH-MUM

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[AP-SOUTH-MUM][PCI-Databases] - Cloud databases incident notification

Started 18 Apr 2026 19:31:44 (7 days ago), resolved 19 Apr 2026 12:16:02 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM

More...

We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:47 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:16:02 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:47 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services were unavailable in AP-SOUTH-MUM region. Customers Impact : Customers faced difficulties to access their services. Orders and service management were also affected. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 07:05:46 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:25 (7 days ago)

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Customers in the AP-SOUTH-MUM region are temporarily unable to place orders or use management features on their cloud database services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 20:58:05 (7 days ago)

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Cloud databases services is unavailable on AP-SOUTH-MUM Customers Impact : Customers may find it difficult to access their services. Orders and service management are also affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 19:31:44 (7 days ago)

See all updates

EU-WEST-PAR

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AP-SOUTH-MUM

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AP-SOUTHEAST-SYD-2

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Public Cloud Management || Horizon

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Public Cloud Identity, Security & Operations || Key Management Service

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Public Cloud LocalZones || AP-SOUTH-MUM

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[AP-SOUTH-MUM][Public Cloud] - LocalZone / CEPH / Compute Instance / Managed Kubernetes Service incident notification

Started 18 Apr 2026 22:06:46 (7 days ago), resolved 19 Apr 2026 12:11:21 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM-1

AP-SOUTH-MUM

AP-SOUTH-MUM-1

LocalZones || AP-SOUTH-MUM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 05:49 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:11:21 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 05:49 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone were unavailable, and some Ceph volumes in the region were also impacted. Also, some customers using a Managed Kubernetes Service were also impacted. The management service for instances, volumes, and the load balancer were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Also customers using Managed Kubernetes Service were unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region was also unavailable. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 06:33:03 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Some customers using a Managed Kubernetes Service may also be impacted. The management service for instances, volumes, and the load balancer is temporarily unavailable. Customers are currently unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region is also temporarily unavailable. We recommend that customers do not perform any actions on their currently running services. Ongoing Actions : The incident has been identified and our teams and are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 23:00:12 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 22:06:46 (7 days ago)

See all updates

Public Cloud LocalZones || EU-CENTRAL

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EU-WEST-LZ-AMS

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EU-WEST-LZ-ZRH

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Public Cloud LocalZones || US-CENTRAL

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US-CENTRAL-LZ-SLC

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Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-LZ-DAL

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-LZ-MIA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-LZ-NYC

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud LocalZones || US-WEST

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-LZ-DEN

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-LZ-LAX

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-LZ-PAO

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-LZ-PHX

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-LZ-SEA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Network || Floating IP

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA9

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA11

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTH-MUM-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTHEAST-SYD-2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Network || Gateway

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA9

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA11

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTHEAST-SYD-2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud UK

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTH-MUM-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Network || Load Balancer

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA9

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA11

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTHEAST-SYD-2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTH-MUM-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Network || Private network (vRack)

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA9

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA11

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTHEAST-SYD-2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Compute - Instance || 3AZ

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

PAR

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTH-MUM-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Network || Public network

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA9

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA11

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTHEAST-SYD-2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTH-MUM-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Quantum || Emulators

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Quantum || QPUs

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Storage || Block storage

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTHEAST-SYD-2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

AP-SOUTH-MUM-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[AP-SOUTH-MUM-1][Storage] - Block Storage incident notification

Started 19 Apr 2026 06:19:51 (7 days ago), resolved 19 Apr 2026 12:09:59 (7 days ago)

Incident without Impact

Resolved

AP-SOUTH-MUM-1

Service has been fully restored since 19/04/2026 05:27 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:09 UTC Impacted Service(s) : The block storage service was temporarily unavailable for some customers. Customers Impact : Customers were temporarily unable to access their block storage located in AP-SOUTH-MUM-1 region. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

BHS1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD2

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-SOUTH-MIL-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-B

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

EU-WEST-PAR-C

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA3

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA6

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA9

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA11

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

RBX-A

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG5

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SBG7

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SGP1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

SYD1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-EAST-VA-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

US-WEST-OR-1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

YNM1

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

Public Cloud Storage || Cloud Archive

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

DE

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

GRA

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

UK

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

WAW

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

BHS

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

[BHS][Storage] - Storage Incident Notification

Started 22 Apr 2026 13:57:47 (4 days ago), resolved 22 Apr 2026 14:42:47 (3 days ago)

Major Incident

Resolved

BHS

We are currently investigating an incident affecting our Storage offering, which is causing temporary functionality issue in BHS.

Here are some supplementary details :

Start time : 22/04/2026 13:22 UTC Impacted Service(s) : Customers may experience difficulties accessing their services. Customers Impact : Customers may experience 503 errors in BHS region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

SYD

Sun 19

Mon 20

Tue 21

Wed 22

Thu 23

Fri 24

Sat 25

now

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DE1

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DE

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[DE][Storage] - Object Storage S3 Standard Incident Notification

Started 20 Apr 2026 12:48:17 (6 days ago), resolved 20 Apr 2026 12:48:17 (6 days ago)

Incident without Impact

Resolved

DE

We had an incident on Object Storage S3 Standard offer in DE region which has now been resolved.

Here are some supplementary details :

Start time : 20/04/2026 09:55 UTC End time : 20/04/2026 11:06 UTC Impacted Service(s) : Object storage service in DE region was temporarily unavailable for some customers. Customers Impact : Some customers were getting 503 error when trying to connect their object storage located in DE region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

RBX

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LIM

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[AP-SOUTH-MUM][Storage] - Object Storage S3 incident notification

Started 18 Apr 2026 18:01:08 (7 days ago), resolved 19 Apr 2026 12:14:50 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM-1

We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the AP-SOUTH-MUM region .

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Issues to access on S3 objects on this region Customers Impact : Customers may experience issues downloading or uploading their objects due to 500/503 errors. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Storage offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 04:44 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:14:50 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 04:44 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Issues to access on S3 objects on this region were present. Customers Impact : Customers may have experienced issues downloading or uploading their objects due to 500/503 errors. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 05:14:38 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 21:20:59 (7 days ago)

Investigating: We are currently investigating an incident affecting our Storage offering, which is causing temporary availability issue in the AP-SOUTH-MUM region .

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Issues to access on S3 objects on this region Customers Impact : Customers may experience issues downloading or uploading their objects due to 500/503 errors. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 18:01:08 (7 days ago)

See all updates

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YNM1

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Public Cloud Storage || Volume Backup

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Public Cloud Storage || Volume Snapshot (Ceph)

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DE1

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[AP-SOUTH-MUM][Public Cloud] - LocalZone / CEPH / Compute Instance / Managed Kubernetes Service incident notification

Started 18 Apr 2026 22:06:46 (7 days ago), resolved 19 Apr 2026 12:11:21 (7 days ago)

Major Incident

Resolved

AP-SOUTH-MUM-1

AP-SOUTH-MUM

AP-SOUTH-MUM-1

LocalZones || AP-SOUTH-MUM

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud offer in AP-SOUTH-MUM region has been resolved.

Start time : 18/04/2026 17:06 UTC End time : 19/04/2026 05:49 UTC Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 12:11:21 (7 days ago)

Monitoring: Service has been fully restored since 19/04/2026 05:49 UTC. Monitoring remains active to ensure long-term stability.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone were unavailable, and some Ceph volumes in the region were also impacted. Also, some customers using a Managed Kubernetes Service were also impacted. The management service for instances, volumes, and the load balancer were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Also customers using Managed Kubernetes Service were unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region was also unavailable. Root Cause : This incident is caused by another incident : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk

We apologize for any inconvenience caused and appreciate your understanding.

19 Apr 2026 06:33:03 (7 days ago)

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Some customers using a Managed Kubernetes Service may also be impacted. The management service for instances, volumes, and the load balancer is temporarily unavailable. Customers are currently unable to perform certain actions such as starting, stopping, or restarting resources. Provisioning of these services in this region is also temporarily unavailable. We recommend that customers do not perform any actions on their currently running services. Ongoing Actions : The incident has been identified and our teams and are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 23:00:12 (7 days ago)

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offering on the specific AP-SOUTH-MUM.

Here are some supplementary details :

Start time : 18/04/2026 17:06 UTC Impacted Service(s) : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, while actions such as restarting instances in the AP-SOUTH-MUM local zone are currently unavailable, and some Ceph volumes in the region are also impacted. Customers Impact : Some customers are temporarily unable to access or use their compute instances in the AP-SOUTH-MUM-1 region, are unable to perform actions such as restarting instances in the AP-SOUTH-MUM Local Zones, and are also unable to use their Ceph storage services. Root Cause : This incident is linked to : https://network.status-ovhcloud.com/incidents/lycx4vgc89jk Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

18 Apr 2026 22:06:46 (7 days ago)

See all updates

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Real-time updates of Public Cloud issues and outages

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