Public Cloud Status

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team is continuing to work on a fix for the issue causing latency on Llama3.3-70B.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Our technical team continues to work on a fix causing latency on Llama3.3-70B. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : A fix is still being worked on by our team. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offering, which is causing temporary latency issue in the global region.

Here are some supplementary details :

Start time : 08/09/2025 10:00 UTC Impacted Service(s) : Latency on Llama3.3-70B. Customers Impact : Customers using Llama3.3-70B may experience latency. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. Workaround : Customers can temporarily use a similar model available on our website.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 06/10/2025 09:18 UTC End time : 06/10/2025 10:19 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific SBG5 / SBG7 regions.

Here are some supplementary details : Start time : 06/10/2025 09:18 UTC Impacted Service(s) : Some instances in SBG5 /SBG7 regions are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific SBG5 / SBG7 regions.

Here are some supplementary details : Start time : 06/10/2025 09:18 UTC Impacted Service(s) : Some instances in SBG5 /SBG7 regions are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 06/10/2025 23:55 UTC End time : 07/10/2025 01:49 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific SBG5 regions.

Here are some supplementary details : Start time : 06/10/2025 23:55 UTC Impacted Service(s) : Some instances in SBG5 regions are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 06/10/2025 09:18 UTC End time : 06/10/2025 10:19 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific SBG5 / SBG7 regions.

Here are some supplementary details : Start time : 06/10/2025 09:18 UTC Impacted Service(s) : Some instances in SBG5 /SBG7 regions are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific SBG5 / SBG7 regions.

Here are some supplementary details : Start time : 06/10/2025 09:18 UTC Impacted Service(s) : Some instances in SBG5 /SBG7 regions are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We had an incident on Containers & Orchestration offer which has now been resolved.

Here are some supplementary details :

Start time : 02/10/2025 10:14 UTC End time : 02/10/2025 10:34 UTC Impacted Service(s) : Managed Rancher service was temporarily unavailable for 20 minutes. Customers Impact : Customers were temporarily unable to use the Managed Rancher Service. Root Cause : This incident is caused by this maintenance : https://public-cloud.status-ovhcloud.com/incidents/jjxrflrg7xq0.

We thank you for your understanding and patience throughout this incident.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue on our Mistral services.

Here are some supplementary details :

Start time : 08/10/2025 01:28 UTC Impacted Service(s) : Mistral workflow is currently unavailable. Customers Impact : Customers may encounter difficulties when launching workflows on Mistral. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.