
Public Cloud Status
Real-time updates of Public Cloud issues and outages
Public Cloud status is Partially Degraded Service
GRA4
GRA1
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
DE1
Public Cloud Compute - Instance || SYD
AP-SOUTHEAST-SYD-2
Active Incidents
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
An incident is in progress on our Block Storage offer.
Please be aware that this is currently affecting the Availability.
Here is detail for this incident :
Start time : 19/12/2024 14:40 UTC Service impact : Customers cannot access the Block Storage service. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
An incident is in progress on our Compute-Instance offer.
Please be aware that this is currently affecting the Functionality.
Here is detail for this incident :
Start time : 14/12/2024 08:18 UTC Service impact : Some instances in the GRA1 region are unreachable. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
An incident is in progress on our public cloud offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident : Start time : 14/10/2024 17:10 UTC Service impact : Some instances are temporarily unreachable. Ongoing actions : Investigating Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the EU/US.
Here are some supplementary details :
Start time : 21/07/2025 14:40 UTC Impacted Service(s) : The API service is temporarily performing no actions. Customers Impact : Customer are temporarily unable to perform actions via the API. Instances are not affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our Compute - Instance offering in the region GRA1.
Here is detail for this incident : Start time : 19/07/2025 21:15 UTC Impacted Service(s) : Some instances in the region GRA1 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the DE1 region.
Here are some supplementary details :
Start time : 18/07/2025 15:20 UTC Impacted Service(s) : Customer's Kubernetes clusters cannot be managed temporarily. Existing resources are not affected and there is no impact on workloads. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our Compute - Instance offering in the region GRA1.
Here is detail for this incident : Start time : 16/07/2025 19:10 UTC Impacted Service(s) : Some instances in the region GRA1 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Outage Survival Guide
Public Cloud Components
Public Cloud AI & Machine Learning || AI Dashboard
Public Cloud AI & Machine Learning || AI Deploy
BHS
GRA
Public Cloud AI & Machine Learning || AI Endpoint
Public Cloud AI & Machine Learning || AI Notebooks
BHS
GRA
Public Cloud AI & Machine Learning || AI Training
BHS
GRA
Public Cloud Compute - Instance || BHS
BHS1
BHS3
BHS5
Public Cloud Compute - Instance || ERI
UK1
Public Cloud Compute - Instance || EU-WEST-PAR
GRA2
EU-WEST-PAR-A
EU-WEST-PAR-B
GRA4
An incident is in progress on our public cloud offer.
Please be aware that this is currently affecting the availability.
Here is detail for this incident : Start time : 14/10/2024 17:10 UTC Service impact : Some instances are temporarily unreachable. Ongoing actions : Investigating Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
EU-WEST-PAR-C
Public Cloud Compute - Instance || GRA
GRA1
An incident is in progress on our Compute-Instance offer.
Please be aware that this is currently affecting the Functionality.
Here is detail for this incident :
Start time : 14/12/2024 08:18 UTC Service impact : Some instances in the GRA1 region are unreachable. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.
We have determined the origin of the incident affecting our Compute - Instance offering in the region GRA1.
Here is detail for this incident : Start time : 16/07/2025 19:10 UTC Impacted Service(s) : Some instances in the region GRA1 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our Compute - Instance offering in the region GRA1.
Here is detail for this incident : Start time : 19/07/2025 21:15 UTC Impacted Service(s) : Some instances in the region GRA1 are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
GRA3
GRA5
GRA7
GRA9
GRA11
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
Public Cloud Compute - Instance || LIM
DE1
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue in the EU/US.
Here are some supplementary details :
Start time : 21/07/2025 14:40 UTC Impacted Service(s) : The API service is temporarily performing no actions. Customers Impact : Customer are temporarily unable to perform actions via the API. Instances are not affected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Compute - Instance || RBX
RBX-A
Public Cloud Compute - Instance || SGP
SGP1
SGP2
Public Cloud Compute - Instance || SBG
SBG5
SBG7
Public Cloud Compute - Instance || SYD
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Compute - Instance || USA
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Compute - Instance || WAW
WAW1
Public Cloud Containers & Orchestration || Load Balancer
BHS5
DE1
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Containers & Orchestration || Managed Kubernetes Service
BHS5
DE1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the DE1 region.
Here are some supplementary details :
Start time : 18/07/2025 15:20 UTC Impacted Service(s) : Customer's Kubernetes clusters cannot be managed temporarily. Existing resources are not affected and there is no impact on workloads. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Containers & Orchestration || Managed Private Registry
GRA
DE
BHS
VA
Public Cloud Containers & Orchestration || Managed Rancher Service
Public Cloud Containers & Orchestration || Workflow Management
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SGP2
SYD1
SYD2
SYD3
UK1
WAW1
WAW2
US-EAST-VA-1
GRA
US-WEST-OR-1
Public Cloud Databases || Cassandra
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Databases || M3 Aggregator
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Databases || M3DB
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Databases || MongoDB
BHS
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
PAR
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently experiencing an incident affecting our Mongo DB 8 databases offer in all regions. Start time : 10/07/2025 09:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Databases || MySQL
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Databases || PostgreSQL
BHS
DE
GRA
PAR
SBG
SGP
SYD
UK
WAW
Public Cloud Databases || Caching
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Data & Analytics || Data Processing
GRA
Public Cloud Data & Analytics || Data Platform
Public Cloud Data & Analytics || Grafana
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Data & Analytics || Kafka
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Data & Analytics || Kafka Connect
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Data & Analytics || Kafka MirrorMaker
BHS
DE
GRA
PAR
SBG
UK
WAW
Public Cloud Data & Analytics || Logs Data Platform
BHS
GRA
Public Cloud Data & Analytics || OpenSearch
BHS
DE
GRA
PAR
SBG
UK
WAW
MAD
Public Cloud Identity, Security & Operations || Key Management Service
BHS
RBX
Public Cloud Network || FailoverIP
SBG
YYZ
Public Cloud LocalZones || AF-NORTH
AF-NORTH-LZ-RBA
Public Cloud LocalZones || EU-CENTRAL
EU-CENTRAL-LZ-PRG
Public Cloud LocalZones || EU-NORTH
EU-NORTH-LZ-OSL
EU-NORTH-LZ-STO
Public Cloud LocalZones || EU-SOUTH
EU-SOUTH-LZ-LIS
EU-SOUTH-LZ-MAD
EU-SOUTH-LZ-MIL
Public Cloud LocalZones || EU-WEST
EU-WEST-LZ-AMS
EU-WEST-LZ-BRU
EU-WEST-LZ-DLN
EU-WEST-LZ-LUX
EU-WEST-LZ-MNC
EU-WEST-LZ-MRS
Public Cloud Network || Load Balancer
EU-WEST-LZ-VIE
EU-WEST-LZ-ZRH
Public Cloud LocalZones || US-EAST
US-EAST-LZ-ATL
US-EAST-LZ-BOS
US-EAST-LZ-CHI
US-EAST-LZ-DAL
US-EAST-LZ-MIA
US-EAST-LZ-NYC
Public Cloud LocalZones || US-WEST
US-WEST-LZ-DEN
US-WEST-LZ-LAX
US-WEST-LZ-PAO
US-WEST-LZ-SEA
Public Cloud Management || Horizon
Public Cloud Network || Floating IP
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
SYD3
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
Public Cloud Network || Gateway
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
SYD3
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
Public Cloud Network || Load Balancer
AP-SOUTH-MUM-1
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
SYD3
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
Public Cloud Network || Private network (vRack)
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SBG7
SGP1
SGP2
SYD1
SYD3
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
Public Cloud Network || Public network
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG1
SBG3
SBG5
SBG7
SGP1
SGP2
SYD1
SYD3
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
Public Cloud Storage || Block storage
Public Cloud UK
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA6
An incident is in progress on our Block Storage offer.
Please be aware that this is currently affecting the Availability.
Here is detail for this incident :
Start time : 19/12/2024 14:40 UTC Service impact : Customers cannot access the Block Storage service. Ongoing actions : Investigating
Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.
We apologize for the inconvenience and thank you for your understanding.