Public Cloud Status
Real-time updates of Public Cloud issues and outages
Public Cloud status is Minor Service Outage
Public Cloud AI & Machine Learning || AI Endpoint
Public Cloud Compute - Instance || BHS
BHS1
BHS3
BHS5
BHS7
Public Cloud Compute - Instance || ERI
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Active Incidents
We are currently experiencing an incident affecting our Public Cloud offering in the GRA region.
Please find the details of this incident below :
Start time : 24/10/2026 14:54 UTC Impacted Service(s) : Some instances in the GRA region are unavailable. Customers Impact : Customers are temporarily unable to access their instances located on the specified region. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 region.
Here are some supplementary details :
Start time : 21/10/2026 09:30 UTC Impacted Service(s) : The Block Storage service in the GRA1 region is temporarily experiencing degraded performance. Customers Impact : Customers may temporarily experience degraded performance on their Block Storage services. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint .
Here are some supplementary details :
Start time : 21/10/2026 07:00 UTC Impacted Service(s) : AI Endpoints may have some performance issue. Customers Impact : Customers may temporarily experience slowness when using the AI endpoints. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Block Storage offering in the RBX-A region.
Please find the details of this incident below :
Start time : 20/10/2026 08:48 UTC Impacted Service(s) : Block Storage volumes hosted on the RBX-A were unavailable between 08:48 and 09:00 UTC and are currently experiencing reduced performance.
Customers Impact : Customers were temporarily unable to access their Block Storage volumes between 08:48 and 09:00 UTC. Since 09:00 UTC, customers may experience degraded performance on their volumes while the cluster is recovering.
Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore full performance as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA11 region.
Please find the details of this incident below :
Start time : 16/10/2026 12:30 UTC Impacted Service(s) : The Public Cloud Network API in the GRA11 region is currently experiencing slowness, affecting operations on Floating IP, Gateway, Load Balancer, Private network (vRack) and Public network. Existing network configurations continue to operate normally. Customers Impact : Customers may experience latency and slowness, or encounter errors, when modifying network configurations or creating new resources. Existing resources and running instances remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
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Public Cloud Components
Public Cloud AI & Machine Learning || AI Dashboard
Public Cloud AI & Machine Learning || AI Deploy
BHS
GRA
Public Cloud AI & Machine Learning || AI Endpoint
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue on AI Endpoint .
Here are some supplementary details :
Start time : 21/10/2026 07:00 UTC Impacted Service(s) : AI Endpoints may have some performance issue. Customers Impact : Customers may temporarily experience slowness when using the AI endpoints. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud AI & Machine Learning || AI Notebooks
BHS
GRA
Public Cloud AI & Machine Learning || AI Training
BHS
GRA
Public Cloud Compute - Instance || BHS
BHS1
BHS3
BHS5
BHS7
Public Cloud Compute - Instance || ERI
UK1
Public Cloud Compute - Instance || EU-SOUTH-MIL
GRA2
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
GRA4
EU-SOUTH-MIL-C
Public Cloud Compute - Instance || EU-WEST-PAR
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
Public Cloud Compute - Instance || GRA
Public Cloud Compute-Instance || AP-SOUTH-MUM
GRA1
We are currently experiencing an incident affecting our Public Cloud offering in the GRA region.
Please find the details of this incident below :
Start time : 24/10/2026 14:54 UTC Impacted Service(s) : Some instances in the GRA region are unavailable. Customers Impact : Customers are temporarily unable to access their instances located on the specified region. Root Cause : This incident is caused by a cooling system issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA3
GRA5
GRA7
GRA9
GRA11
GRA4
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
Public Cloud Compute - Instance || LIM
DE1
Public Cloud Compute - Instance || RBX
RBX-A
Public Cloud Compute - Instance || SGP
SGP1
SGP2
Public Cloud Compute - Instance || SBG
SBG5
SBG7
SBG3
Public Cloud Compute - Instance || SYD
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Compute - Instance || USA
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Compute - Instance || WAW
WAW1
Public Cloud Containers & Orchestration || Load Balancer
BHS5
AP-SOUTH-MUM
DE1
EU-WEST-PAR
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA
US-WEST-OR
Public Cloud Containers & Orchestration || Managed Kubernetes Service
AP-SOUTH-MUM
BHS5
EU-WEST-LIM
EU-SOUTH-MIL
EU-WEST-PAR
RBX
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA
US-WEST-OR
DE1
Public Cloud Containers & Orchestration || Managed Private Registry
AP-SOUTH-MUM
BHS
DE
EU-SOUTH-MIL
EU-WEST-PAR
GRA
VA
Public Cloud Containers & Orchestration || Managed Rancher Service
Public Cloud Containers & Orchestration || Workflow Management
BHS1
BHS3
SYD3
BHS5
DE1
GRA1
GRA
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
PAR
SBG5
SBG7
SGP1
Public Cloud Databases || M3 Aggregator
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
Public Cloud Databases || Cassandra
WAW2
US-EAST-VA
US-WEST-OR
AP-SOUTH-MUM
Public Cloud Databases || M3DB
Public Cloud Databases || MongoDB
BHS
DE
GRA
EU-WEST-PAR
SBG
SGP
UK
WAW
EU-SOUTH-MIL
RBX
AP-SOUTH-MUM
US-EAST-VA
US-WEST-OR
Public Cloud Databases || MySQL
BHS
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-OR
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently investigating an incident affecting our Cloud Databases offering, which is causing temporary latency issue in the Global Region.
Here are some supplementary details :
Start time : 16/10/2026 22:16 UTC Impacted Service(s) : New MySQL services are taking longer than usual to become available. Existing services are not affected. Customers Impact : Customers are temporarily unable to access the new MySQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Databases || PostgreSQL
SYD
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
UK
US-EAST-VA
US-WEST-OR
WAW
Public Cloud Data & Analytics || Data Processing
Public Cloud Databases || Valkey
GRA
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
US-EAST-VA
UK
US-WEST-OR
WAW
Public Cloud Data & Analytics || ClickHouse
EU-WEST-PAR
EU-SOUTH-MIL
AP-SOUTH-MUM
Public Cloud Data & Analytics || Data Platform
Public Cloud Data & Analytics || Dashboards
BHS
DE
GRA
EU-WEST-PAR
SBG
SGP
UK
WAW
EU-SOUTH-MIL
AP-SOUTH-MUM
RBX
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || Kafka
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
AP-SOUTH-MUM-1
UK
MAD
US-EAST-VA
US-WEST-OR
WAW
Public Cloud Data & Analytics || Kafka Connect
Public Cloud Network || FailoverIP
BHS
DE
GRA
EU-WEST-PAR
EU-SOUTH-MIL
AP-SOUTH-MUM
RBX
SBG
SGP
UK
US-EAST-VA
US-WEST-OR
WAW
Public Cloud Data & Analytics || Kafka MirrorMaker
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
Public Cloud Network || Load Balancer
SBG
SGP
UK
WAW
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || OpenSearch
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
US-EAST-VA
UK
US-WEST-OR
WAW
Public Cloud Identity, Security & Operations || Authentication
Public Cloud Identity, Security & Operations || Barbican
AP-SOUTH-MUM
AP-SOUTHEAST-SYD-2
BHS5
DE1
EU-SOUTH-MIL
EU-WEST-PAR
GRA9
RBX-A
SBG7
SGP1
SYD1
UK1
US-WEST-OR
US-EAST-VA
WAW1
Public Cloud Management || Horizon
Public Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-TOR
CA-EAST-BHS
EU-CENTRAL-WAW
EU-SOUTH-MIL
EU-WEST-ERI
EU-WEST-GRA
EU-WEST-LIM
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Public Cloud Identity, Security & Operations || Logs Data Platform
BHS
GRA
Public Cloud LocalZones || AF-CENTRAL
AF-CENTRAL-LZ-ABJ
Public Cloud LocalZones || AF-NORTH
AF-NORTH-LZ-RBA
Public Cloud LocalZones || AP-SOUTH
AP-SOUTH-LZ-AKL
AP-SOUTH-MUM
Public Cloud LocalZones || EU-CENTRAL
EU-CENTRAL-LZ-BUH
AP-SOUTH-MUM-1
EU-CENTRAL-LZ-PRG
EU-CENTRAL-LZ-SOF
Public Cloud LocalZones || EU-NORTH
EU-NORTH-LZ-CPH
EU-NORTH-LZ-HEL
EU-NORTH-LZ-OSL
EU-NORTH-LZ-STO
Public Cloud LocalZones || EU-SOUTH
EU-SOUTH-LZ-LIS
EU-SOUTH-LZ-MAD
EU-SOUTH-LZ-MIL
Public Cloud LocalZones || EU-WEST
EU-WEST-LZ-AMS
EU-WEST-LZ-BRU
EU-WEST-LZ-DLN
EU-WEST-LZ-LUX
EU-WEST-LZ-MNC
EU-WEST-LZ-MRS
EU-WEST-LZ-VIE
EU-WEST-LZ-ZRH
Public Cloud LocalZones || US-CENTRAL
US-CENTRAL-LZ-SLC
US-CENTRAL-LZ-STL
Public Cloud LocalZones || US-EAST
US-EAST-LZ-ATL
US-EAST-LZ-BOS
US-EAST-LZ-CHI
US-EAST-LZ-DAL
US-EAST-LZ-MIA
US-EAST-LZ-NYC
Public Cloud LocalZones || US-WEST
US-WEST-LZ-DEN
US-WEST-LZ-LAX
US-WEST-LZ-PAO
US-WEST-LZ-PHX
US-WEST-LZ-SEA
Public Cloud LocalZones || SA-WEST
SA-WEST-LZ-SCL
Public Cloud Network || Floating IP
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA11 region.
Please find the details of this incident below :
Start time : 16/10/2026 12:30 UTC Impacted Service(s) : The Public Cloud Network API in the GRA11 region is currently experiencing slowness, affecting operations on Floating IP, Gateway, Load Balancer, Private network (vRack) and Public network. Existing network configurations continue to operate normally. Customers Impact : Customers may experience latency and slowness, or encounter errors, when modifying network configurations or creating new resources. Existing resources and running instances remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM-1
RBX-A
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Gateway
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA11 region.
Please find the details of this incident below :
Start time : 16/10/2026 12:30 UTC Impacted Service(s) : The Public Cloud Network API in the GRA11 region is currently experiencing slowness, affecting operations on Floating IP, Gateway, Load Balancer, Private network (vRack) and Public network. Existing network configurations continue to operate normally. Customers Impact : Customers may experience latency and slowness, or encounter errors, when modifying network configurations or creating new resources. Existing resources and running instances remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
SBG5
Public Cloud UK
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Load Balancer
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA11 region.
Please find the details of this incident below :
Start time : 16/10/2026 12:30 UTC Impacted Service(s) : The Public Cloud Network API in the GRA11 region is currently experiencing slowness, affecting operations on Floating IP, Gateway, Load Balancer, Private network (vRack) and Public network. Existing network configurations continue to operate normally. Customers Impact : Customers may experience latency and slowness, or encounter errors, when modifying network configurations or creating new resources. Existing resources and running instances remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Private network (vRack)
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA11 region.
Please find the details of this incident below :
Start time : 16/10/2026 12:30 UTC Impacted Service(s) : The Public Cloud Network API in the GRA11 region is currently experiencing slowness, affecting operations on Floating IP, Gateway, Load Balancer, Private network (vRack) and Public network. Existing network configurations continue to operate normally. Customers Impact : Customers may experience latency and slowness, or encounter errors, when modifying network configurations or creating new resources. Existing resources and running instances remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Compute - Instance || 3AZ
RBX-A
PAR
SBG5
SBG7
SGP1
SGP2
RBX-A
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Public network
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
We are currently experiencing an incident affecting our Public Cloud offering, which is causing temporary latency issues in the GRA11 region.
Please find the details of this incident below :
Start time : 16/10/2026 12:30 UTC Impacted Service(s) : The Public Cloud Network API in the GRA11 region is currently experiencing slowness, affecting operations on Floating IP, Gateway, Load Balancer, Private network (vRack) and Public network. Existing network configurations continue to operate normally. Customers Impact : Customers may experience latency and slowness, or encounter errors, when modifying network configurations or creating new resources. Existing resources and running instances remain unaffected. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
RBX-A
SBG1
SBG3
SBG5
SBG7
SGP1
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Quantum || Emulators
BHS
GRA
Public Cloud Quantum || QPUs
BHS
SYD2
GRA
Public Cloud Storage || Block storage
AP-SOUTHEAST-SYD-2
AP-SOUTH-MUM-1
BHS1
BHS3
BHS5
DE1
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
GRA1
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage offer on the specific GRA1 region.
Here are some supplementary details :
Start time : 21/10/2026 09:30 UTC Impacted Service(s) : The Block Storage service in the GRA1 region is temporarily experiencing degraded performance. Customers Impact : Customers may temporarily experience degraded performance on their Block Storage services. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA3
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RBX-A
We are currently experiencing an incident affecting our Block Storage offering in the RBX-A region.
Please find the details of this incident below :
Start time : 20/10/2026 08:48 UTC Impacted Service(s) : Block Storage volumes hosted on the RBX-A were unavailable between 08:48 and 09:00 UTC and are currently experiencing reduced performance.
Customers Impact : Customers were temporarily unable to access their Block Storage volumes between 08:48 and 09:00 UTC. Since 09:00 UTC, customers may experience degraded performance on their volumes while the cluster is recovering.
Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore full performance as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.