
Public Cloud Status
Real-time updates of Public Cloud issues and outages
Public Cloud status is Operational
Public Cloud AI & Machine Learning || AI Endpoint
BHS1
BHS3
BHS5
UK1
GRA1
Public Cloud Data & Analytics || Data Platform
Active Incidents
No active incidents
Recently Resolved Incidents
We are currently investigating an incident affecting our Management offering, which is causing temporary latency issue in the US-WEST-LZ-SEA.
Here are some supplementary details :
Start time : 24/10/2025 13:49 UTC Impacted Service(s) : The API in the US-WEST-LZ-SEA region is temporarily degraded. Customers Impact : Customers may have error on the API Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary latency issue in the UK1 region.
Here are some supplementary details :
Start time : 23/10/2025 18:55 UTC Impacted Service(s) : The API service is temporarily facing degradation. Customers Impact : Customers are temporarily facing slowness while performing actions via the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions.
Here are some supplementary details :
Start time : 22/10/2025 14:27 UTC Impacted Service(s) : Some instances in BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their public cloud instances in the specified regions Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We are currently investigating an incident affecting our Object Storage offer, which is causing temporary availability issue in the region YNM1.
Here are some supplementary details :
Start time : 22/10/2025 05:55 UTC Impacted Service(s) : Customers are experiencing 503 errors and slowdowns on their S3 requests. Customers Impact : Some customers may have an error 503. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We had an incident on Block Storage offer which has now been resolved.
Here are some supplementary details :
Start time : 21/10/2025 22:00 UTC End time : 22/10/2025 01:07 UTC Impacted Service(s) : The GRA1 Ceph clusters service was experiencing temporarily degraded performance. Customers Impact : Some customers may have temporarily experienced degraded performance of their Ceph cluster volumes in GRA1. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an event affecting our Compute - Instance offer.
Start time : 21/10/2025 22:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offering, which is causing temporary latency issue in the global region.
Here are some supplementary details :
Start time : 08/09/2025 10:00 UTC Impacted Service(s) : Latency on Llama3.3-70B. Customers Impact : Customers using Llama3.3-70B may experience latency. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. Workaround : Customers can temporarily use a similar model available on our website.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We have determined the origin of the incident affecting our Compute - Instance offering in the specified region.
Here is detail for this incident : Start time : 20/10/2025 19:34 UTC Impacted Service(s) : Some instances in the BHS5 region are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Data Platform offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in region GRA11.
Here are some supplementary details :
Start time : 17/10/2025 17:00 UTC Impacted Service(s) : The GRA11 Ceph cluster service is experiencing temporarily degraded performance. Customers Impact : Some customers may temporarily experience degraded performance of their Ceph cluster volumes in GRA11.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We would like to inform you that we had an incident in the BHS1 region. This incident has now been resolved.
Here is detail for this incident : Start time : 18/10/2025 04:53 UTC End time : 18/10/2025 05:30 UTC Impacted Service(s) : Some instances were temporarily unreachable. Customers Impact : Some customers were temporarily unable to access and use their instances located in BHS1. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
Public Cloud Outage Survival Guide
Public Cloud Components
Public Cloud AI & Machine Learning || AI Dashboard
Public Cloud AI & Machine Learning || AI Deploy
BHS
GRA
Public Cloud AI & Machine Learning || AI Endpoint
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offering, which is causing temporary latency issue in the global region.
Here are some supplementary details :
Start time : 08/09/2025 10:00 UTC Impacted Service(s) : Latency on Llama3.3-70B. Customers Impact : Customers using Llama3.3-70B may experience latency. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible. Workaround : Customers can temporarily use a similar model available on our website.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud AI & Machine Learning || AI Notebooks
BHS
GRA
Public Cloud AI & Machine Learning || AI Training
BHS
GRA
Public Cloud Compute - Instance || BHS
BHS1
We would like to inform you that we had an incident in the BHS1 region. This incident has now been resolved.
Here is detail for this incident : Start time : 18/10/2025 04:53 UTC End time : 18/10/2025 05:30 UTC Impacted Service(s) : Some instances were temporarily unreachable. Customers Impact : Some customers were temporarily unable to access and use their instances located in BHS1. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions.
Here are some supplementary details :
Start time : 22/10/2025 14:27 UTC Impacted Service(s) : Some instances in BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their public cloud instances in the specified regions Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
BHS3
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions.
Here are some supplementary details :
Start time : 22/10/2025 14:27 UTC Impacted Service(s) : Some instances in BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their public cloud instances in the specified regions Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
BHS5
We have determined the origin of the incident affecting our Compute - Instance offering in the specified region.
Here is detail for this incident : Start time : 20/10/2025 19:34 UTC Impacted Service(s) : Some instances in the BHS5 region are temporarily unavailable. Customers Impact : Some customers are temporarily unable to access and use their instances in the specified region. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific regions.
Here are some supplementary details :
Start time : 22/10/2025 14:27 UTC Impacted Service(s) : Some instances in BHS1, BHS3 and BHS5 regions are unreachable. Customers Impact : Some customers are temporarily unable to access and use their public cloud instances in the specified regions Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Public Cloud Compute - Instance || ERI
UK1
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary latency issue in the UK1 region.
Here are some supplementary details :
Start time : 23/10/2025 18:55 UTC Impacted Service(s) : The API service is temporarily facing degradation. Customers Impact : Customers are temporarily facing slowness while performing actions via the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Compute - Instance || EU-WEST-PAR
EU-WEST-PAR-A
GRA2
EU-WEST-PAR-B
EU-WEST-PAR-C
GRA4
Public Cloud Compute - Instance || GRA
GRA1
We are currently experiencing an event affecting our Compute - Instance offer.
Start time : 21/10/2025 22:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
GRA3
GRA5
GRA7
GRA9
GRA11
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
Public Cloud Compute - Instance || LIM
DE1
Public Cloud Compute - Instance || RBX
RBX-A
Public Cloud Compute - Instance || SGP
SGP1
SGP2
Public Cloud Compute - Instance || SBG
SBG5
SBG7
Public Cloud Compute - Instance || SYD
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Compute - Instance || USA
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Compute - Instance || WAW
WAW1
Public Cloud Containers & Orchestration || Load Balancer
AP-SOUTH-MUM-1
BHS5
DE1
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Containers & Orchestration || Managed Kubernetes Service
BHS5
DE1
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Containers & Orchestration || Managed Private Registry
GRA
DE
BHS
VA
Public Cloud Containers & Orchestration || Managed Rancher Service
Public Cloud Containers & Orchestration || Workflow Management
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SBG7
SGP1
SGP2
SYD1
AP-SOUTHEAST-SYD-2
SYD3
UK1
WAW1
WAW2
GRA
US-EAST-VA-1
US-WEST-OR-1
AP-SOUTH-MUM-1
Public Cloud Databases || Cassandra
BHS
PAR
DE
GRA
SBG
SGP
Public Cloud Databases || M3 Aggregator
UK
WAW
Public Cloud Databases || MongoDB
BHS
DE
GRA
PAR
SBG
Public Cloud Databases || M3DB
SGP
UK
WAW
Public Cloud Databases || MySQL
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Databases || PostgreSQL
BHS
DE
GRA
PAR
SBG
SGP
SYD
UK
WAW
Public Cloud Databases || Valkey
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Data & Analytics || Data Platform
We are currently experiencing an event affecting our Data Platform offer.
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Dashboards
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Data & Analytics || Kafka
Public Cloud Data & Analytics || Data Processing
BHS
DE
GRA
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Data & Analytics || Kafka Connect
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Data & Analytics || Kafka MirrorMaker
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Data & Analytics || Logs Data Platform
BHS
GRA
Public Cloud Data & Analytics || OpenSearch
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Identity, Security & Operations || Key Management Service
EU-WEST-GRA
EU-WEST-LIM
EU-SOUTH-MIL
EU-WEST-PAR
AP-SOUTH-MUM-1
EU-WEST-RBX
EU-WEST-SBG
MAD
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-BHS
Public Cloud Network || FailoverIP
CA-EAST-TOR
Public Cloud Identity, Security & Operations || Barbican
AP-SOUTH-MUM-1
AP-SOUTHEAST-SYD-2
BHS5
DE1
EU-WEST-PAR
GRA9
RBX-A
SBG7
SGP1
SYD1
UK1
US-WEST-OR-1
US-EAST-VA-1
WAW1
Public Cloud LocalZones || AF-NORTH
AF-NORTH-LZ-RBA
Public Cloud LocalZones || EU-CENTRAL
EU-CENTRAL-LZ-BUH
EU-CENTRAL-LZ-PRG
EU-CENTRAL-LZ-SOF
Public Cloud Network || Load Balancer
Public Cloud LocalZones || EU-NORTH
EU-NORTH-LZ-CPH
EU-NORTH-LZ-HEL
EU-NORTH-LZ-OSL
EU-NORTH-LZ-STO
Public Cloud LocalZones || EU-SOUTH
EU-SOUTH-LZ-LIS
EU-SOUTH-LZ-MAD
EU-SOUTH-LZ-MIL
Public Cloud LocalZones || EU-WEST
EU-WEST-LZ-AMS
EU-WEST-LZ-BRU
EU-WEST-LZ-DLN
EU-WEST-LZ-LUX
EU-WEST-LZ-MNC
EU-WEST-LZ-MRS
EU-WEST-LZ-VIE
EU-WEST-LZ-ZRH
Public Cloud LocalZones || US-CENTRAL
US-CENTRAL-LZ-SLC
US-CENTRAL-LZ-STL
Public Cloud LocalZones || US-EAST
US-EAST-LZ-ATL
US-EAST-LZ-BOS
US-EAST-LZ-CHI
US-EAST-LZ-DAL
US-EAST-LZ-MIA
US-EAST-LZ-NYC
Public Cloud LocalZones || US-WEST
US-WEST-LZ-DEN
US-WEST-LZ-LAX
US-WEST-LZ-PAO
US-WEST-LZ-PHX
US-WEST-LZ-SEA
We are currently investigating an incident affecting our Management offering, which is causing temporary latency issue in the US-WEST-LZ-SEA.
Here are some supplementary details :
Start time : 24/10/2025 13:49 UTC Impacted Service(s) : The API in the US-WEST-LZ-SEA region is temporarily degraded. Customers Impact : Customers may have error on the API Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Management || Horizon
Public Cloud Network || Floating IP
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
AP-SOUTH-MUM-1
RBX-A
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
Public Cloud Network || Gateway
BHS1
AP-SOUTH-MUM-1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
RBX-A
Public Cloud Network || Load Balancer
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
Public Cloud Network || Private network (vRack)
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SBG7
SGP1
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
Public Cloud Network || Public network
BHS1
BHS3
BHS5
Public Cloud UK
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG1
SBG3
SBG5
SBG7
SGP1
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
Public Cloud Quantum || Emulators
BHS
GRA
Public Cloud Quantum || QPUs
BHS
GRA
Public Cloud Storage || Block storage
BHS1
BHS3
BHS5
DE1
GRA1
We had an incident on Block Storage offer which has now been resolved.
Here are some supplementary details :
Start time : 21/10/2025 22:00 UTC End time : 22/10/2025 01:07 UTC Impacted Service(s) : The GRA1 Ceph clusters service was experiencing temporarily degraded performance. Customers Impact : Some customers may have temporarily experienced degraded performance of their Ceph cluster volumes in GRA1. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.
We thank you for your understanding and patience throughout this incident.
GRA3
GRA5
GRA6
GRA7
GRA9
GRA11
We are currently investigating an incident affecting our Storage offering, which is causing temporary latency issue in region GRA11.
Here are some supplementary details :
Start time : 17/10/2025 17:00 UTC Impacted Service(s) : The GRA11 Ceph cluster service is experiencing temporarily degraded performance. Customers Impact : Some customers may temporarily experience degraded performance of their Ceph cluster volumes in GRA11.
Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX-A
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
US-EAST-VA-1
US-WEST-OR-1
WAW1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
Public Cloud Compute - Instance || 3AZ
EU-WEST-PAR-B
PAR
EU-WEST-PAR-C
RBX-A
YNM1
Public Cloud Storage || Cloud Archive
DE
GRA
UK
WAW
BHS
SYD
SGP
US-EAST-VA
US-WEST-OR
Public Cloud Storage || Cold Archive
RBX-ARCHIVE
Public Cloud Storage || Instance Backup
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
US-EAST-VA-1
US-WEST-OR-1
WAW1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
RBX-A
Public Cloud Storage || Object storage
BHS
GRA
DE
RBX
SBG
SGP
SYD
UK
US-EAST-VA-1
US-WEST-OR-1
WAW
YYZ
LIM
AP-SOUTH-MUM-1
SYD2
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
YNM1
We are currently investigating an incident affecting our Object Storage offer, which is causing temporary availability issue in the region YNM1.
Here are some supplementary details :
Start time : 22/10/2025 05:55 UTC Impacted Service(s) : Customers are experiencing 503 errors and slowdowns on their S3 requests. Customers Impact : Some customers may have an error 503. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.