Public Cloud Status
Real-time updates of Public Cloud issues and outages
Public Cloud status is Minor Service Outage
GRA3
GRA11
Public Cloud Data & Analytics || ClickHouse
EU-WEST-PAR
EU-SOUTH-MIL
AP-SOUTH-MUM
Public Cloud Data & Analytics || Dashboards
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Active Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Identity, Security & Operations offering, which is causing temporary availability issue in the global region
Here are some supplementary details :
Start time : 25/08/2026 17:52 UTC Impacted Service(s) : The user creation and approval service is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new users or use the approval service. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA5/6/7/8/9/11 regions.
Here are some supplementary details :
Start time : 25/08/2026 06:05 UTC Impacted Service(s) : Some instances in the GRA5/6/7/8/9/11 regions are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary issue in the GRA3 Region.
Here are some supplementary details :
Start time : 23/08/2026 23:38 UTC Impacted Service(s) : Some instances in the GRA3 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Service has been fully restored since 22/08/2026 01:09 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 22/08/2026 00:53 UTC Impacted Service(s) : The API in the GRA11 region was temporarily unavailable. Customers Impact : Customers are having issues to create, start, or manage their instances located in the specified region.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Outage Survival Guide
Public Cloud Components
Public Cloud AI & Machine Learning || AI Dashboard
Public Cloud AI & Machine Learning || AI Deploy
BHS
GRA
Public Cloud AI & Machine Learning || AI Endpoint
Public Cloud AI & Machine Learning || AI Notebooks
BHS
GRA
Public Cloud AI & Machine Learning || AI Training
BHS
GRA
Public Cloud Compute - Instance || BHS
BHS1
BHS3
BHS5
BHS7
Public Cloud Compute - Instance || ERI
UK1
GRA2
Public Cloud Compute - Instance || EU-SOUTH-MIL
EU-SOUTH-MIL-A
GRA4
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Compute - Instance || EU-WEST-PAR
EU-WEST-PAR-A
EU-WEST-PAR-B
Public Cloud Compute-Instance || AP-SOUTH-MUM
EU-WEST-PAR-C
Public Cloud Compute - Instance || GRA
GRA1
GRA3
We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary issue in the GRA3 Region.
Here are some supplementary details :
Start time : 23/08/2026 23:38 UTC Impacted Service(s) : Some instances in the GRA3 region are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific GRA5/6/7/8/9/11 regions.
Here are some supplementary details :
Start time : 25/08/2026 06:05 UTC Impacted Service(s) : Some instances in the GRA5/6/7/8/9/11 regions are unreachable. Customers Impact : Some customers are temporarily unable to access instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
GRA5
GRA7
GRA9
GRA11
Service has been fully restored since 22/08/2026 01:09 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 22/08/2026 00:53 UTC Impacted Service(s) : The API in the GRA11 region was temporarily unavailable. Customers Impact : Customers are having issues to create, start, or manage their instances located in the specified region.
We apologize for any inconvenience caused and appreciate your understanding.
GRA4
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
Public Cloud Compute - Instance || LIM
DE1
Public Cloud Compute - Instance || RBX
RBX-A
Public Cloud Compute - Instance || SGP
SGP1
SGP2
Public Cloud Compute - Instance || SBG
SBG5
SBG7
SBG3
Public Cloud Compute - Instance || SYD
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Compute - Instance || USA
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Compute - Instance || WAW
WAW1
Public Cloud Containers & Orchestration || Load Balancer
BHS5
AP-SOUTH-MUM
DE1
EU-WEST-PAR
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA
US-WEST-OR
Public Cloud Containers & Orchestration || Managed Kubernetes Service
AP-SOUTH-MUM
BHS5
EU-WEST-LIM
EU-SOUTH-MIL
EU-WEST-PAR
RBX
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA
US-WEST-OR
DE1
Public Cloud Containers & Orchestration || Managed Private Registry
AP-SOUTH-MUM
BHS
DE
EU-SOUTH-MIL
EU-WEST-PAR
GRA
VA
Public Cloud Containers & Orchestration || Managed Rancher Service
Public Cloud Containers & Orchestration || Workflow Management
BHS1
SYD3
BHS3
BHS5
DE1
GRA
GRA1
GRA3
GRA5
GRA7
GRA9
PAR
GRA11
RBX-A
SBG5
SBG7
SGP1
Public Cloud Databases || M3 Aggregator
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
Public Cloud Databases || Cassandra
WAW2
US-EAST-VA
Public Cloud Databases || M3DB
US-WEST-OR
AP-SOUTH-MUM
Public Cloud Databases || MongoDB
BHS
DE
GRA
EU-WEST-PAR
SBG
SGP
UK
WAW
EU-SOUTH-MIL
RBX
AP-SOUTH-MUM
US-EAST-VA
US-WEST-OR
Public Cloud Databases || MySQL
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
US-EAST-VA
UK
US-WEST-OR
WAW
SYD
Public Cloud Databases || PostgreSQL
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
UK
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || Data Processing
GRA
WAW
Public Cloud Databases || Valkey
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
US-EAST-VA
UK
US-WEST-OR
WAW
Public Cloud Data & Analytics || ClickHouse
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Data Platform
Public Cloud Data & Analytics || Dashboards
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || Kafka
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM-1
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
MAD
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
US-WEST-OR
Public Cloud Network || FailoverIP
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Kafka Connect
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
US-WEST-OR
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Kafka MirrorMaker
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Network || Load Balancer
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || OpenSearch
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-OR
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Data & Analytics offer.
Here are some supplementary details :
Start time : 25/08/2026 14:00 UTC Impacted Service(s) : Ordering services in private network, resulting in delays and possible failures. Customers Impact : Customers may experience delays and intermittent failures when ordering new services. Existing services are not impacted. Root Cause : This incident is caused by a software issue. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Identity, Security & Operations || Authentication
We are currently investigating an incident affecting our Identity, Security & Operations offering, which is causing temporary availability issue in the global region
Here are some supplementary details :
Start time : 25/08/2026 17:52 UTC Impacted Service(s) : The user creation and approval service is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new users or use the approval service. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.