Public Cloud Status

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our AI & Machine Learning offer has been resolved.

Start time : 05/11/2025 05:55 UTC End time : 05/11/2025 08:35 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : AI & Machine Learning offer are operational again since 05/11/2025 08:35 UTC Root Cause : This incident was caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our AI & Machine Learning offer on the global region.

Here are some supplementary details :

Start time : 05/11/2025 05:55 UTC Impacted Service(s) : AI & Machine Learning services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use AI & Machine Learning services. Tasks currently running on AI Training and AI Notebooks continue to operate. Root Cause : This incident is caused by this incident : https://public-cloud.status-ovhcloud.com/incidents/9qmxv0gbky43 Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are continuing to investigate this issue.

Investigating: We are currently experiencing an event affecting our AI & Machine Learning offer.

Start time : 05/11/2025 05:55 UTC

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance has been resolved.

Start time : 05/11/2025 21:40 UTC End time : 05/11/2025 23:55 UTC Root Cause : This incident was caused by a network equipment issue.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The root cause has been identified and our team is working on a fix. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue on some instances in the GRA1 region.

Here are some supplementary details :

Start time : 05/11/2025 21:40 UTC Impacted Service(s) : Some instances in GRA1 region were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access and use their instances in the specified region. Ongoing Actions : Our teams are still investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Compute - Instance offering, which is causing temporary availability issue on some instances in the GRA1 region.

Here are some supplementary details :

Start time : 05/11/2025 21:40 UTC Impacted Service(s) : Some instances in GRA1 region were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access and use their instances in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We had an incident on Containers & Orchestration offer which has now been resolved.

Here are some supplementary details :

Start time : 05/11/2025 10:04 UTC End time : 05/11/2025 11:10 UTC Impacted Service(s) : MKS API server domain names were temporarily not resolvable. Customers Impact : Customers were temporarily unable to access the API server. Existing workloads were not impacted. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Resolved: We had an incident on Containers & Orchestration offer which has now been resolved.

Here are some supplementary details :

Start time : 05/11/2025 10:04 UTC End time : 05/11/2025 11:10 UTC Impacted Service(s) : MKS API server domain names were temporarily not resolvable. Customers Impact : Customers were temporarily unable to access the API server. Existing workloads were not impacted. Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our PCI-Databases offering, which was causing temporary availability issue in the GRA region has been resolved.

Start time : 05/11/2025 05:47 UTC End time : 05/11/2025 10:00 UTC Root Cause : A service disruption occured due to an unexpected infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The Databases & Data & Analytics services have been operational again since 05/11/2025 07:50 UTC. No data loss occurred during the incident. Ongoing Actions : The incident has been identified and corrected. It is being closely monitored to ensure long-term stability.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : We are currently experiencing an ongoing incident affecting the Databases and Data & Analytics services since 05/11/2025 05:47 UTC. Our technical team is actively working on resolving the issue. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in global region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: We are currently investigating an incident affecting our PCI-Databases offering, which is causing temporary availability issue in the GRA region.

Here are some supplementary details :

Start time : 05/11/2025 05:47 UTC Impacted Service(s) : The MongoDB and PostgreSQL services are temporarily unavailable. Customers Impact : Customers are temporarily unable to use the MongoDB and PostgreSQL services. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.