Public Cloud Status
Real-time updates of Public Cloud issues and outages
Public Cloud status is Minor Service Outage
Public Cloud AI & Machine Learning || AI Endpoint
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
Active Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Cold archive offer on the specific region.
Here are some supplementary details :
Start time : 07/11/2025 10:00 UTC Impacted Service(s) : Archiving tasks are temporarily stuck in "Archiving" state. Customers Impact : Customers are temporarily unable to archive their data. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Recently Resolved Incidents
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the GRA3 region.
Here are some supplementary details :
Start time : 20/11/2025 15:14 UTC Impacted Service(s) : API may be slow or responding some errors 500. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .
Start time : 19/11/2025 02:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the AI Endpoint.
Here are some supplementary details :
Start time : 17/11/2025 13:55 UTC Impacted Service(s) : The AI Endpoint service is temporarily unavailable. Customers Impact : Customers cannot temporarily use the AI Endpoint service. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Outage Survival Guide
Public Cloud Components
Public Cloud AI & Machine Learning || AI Dashboard
Public Cloud AI & Machine Learning || AI Deploy
BHS
GRA
Public Cloud AI & Machine Learning || AI Endpoint
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary availability issue in the AI Endpoint.
Here are some supplementary details :
Start time : 17/11/2025 13:55 UTC Impacted Service(s) : The AI Endpoint service is temporarily unavailable. Customers Impact : Customers cannot temporarily use the AI Endpoint service. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud AI & Machine Learning || AI Notebooks
BHS
GRA
Public Cloud AI & Machine Learning || AI Training
BHS
GRA
Public Cloud Compute - Instance || BHS
BHS1
BHS3
BHS5
Public Cloud Compute - Instance || ERI
UK1
Public Cloud Compute - Instance || EU-SOUTH-MIL
GRA2
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
GRA4
Public Cloud Compute - Instance || EU-WEST-PAR
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
Public Cloud Compute - Instance || GRA
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
Public Cloud Compute - Instance || LIM
DE1
Public Cloud Compute - Instance || RBX
RBX-A
Public Cloud Compute - Instance || SGP
SGP1
SGP2
Public Cloud Compute - Instance || SBG
SBG5
SBG7
Public Cloud Compute - Instance || SYD
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Compute - Instance || USA
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Compute - Instance || WAW
WAW1
Public Cloud Containers & Orchestration || Load Balancer
AP-SOUTH-MUM-1
BHS5
DE1
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Containers & Orchestration || Managed Kubernetes Service
BHS5
DE1
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Containers & Orchestration || Managed Private Registry
GRA
DE
BHS
VA
Public Cloud Containers & Orchestration || Managed Rancher Service
Public Cloud Containers & Orchestration || Workflow Management
BHS1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
BHS3
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
BHS5
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA3
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA5
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA7
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA9
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA11
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX-A
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG5
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SYD3
SBG7
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP2
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SYD1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTHEAST-SYD-2
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
UK1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW2
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA-1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
PAR
US-WEST-OR-1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM-1
We are currently investigating an incident affecting our Containers & Orchestration offering, which is causing temporary availability issue in the mistral endpoint.
Here are some supplementary details :
Start time : 23/11/2025 18:00 UTC Impacted Service(s) :All Mistral endpoints are unavailable. Only automated-backup are affected during the downtime Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Databases || Cassandra
BHS
DE
Public Cloud Databases || M3 Aggregator
GRA
SBG
SGP
UK
WAW
Public Cloud Databases || MongoDB
BHS
DE
Public Cloud Databases || M3DB
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Databases || MySQL
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Databases || PostgreSQL
BHS
DE
GRA
PAR
SBG
SGP
SYD
UK
WAW
Public Cloud Databases || Valkey
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Data & Analytics || Data Platform
Public Cloud Data & Analytics || Dashboards
BHS
DE
GRA
PAR
SBG
Public Cloud Data & Analytics || Data Processing
SGP
GRA
UK
WAW
Public Cloud Data & Analytics || Kafka
BHS
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
PAR
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Kafka Connect
BHS
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
PAR
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Kafka MirrorMaker
BHS
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
PAR
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently investigating an incident affecting our Data & Analytics offering, which is causing temporary functionality issue on Kafka services.
Here are some supplementary details :
Start time : 28/10/2025 12:00 UTC Impacted Service(s) : Upgrading version trigger an error ("cannot upgrade from version 3.8 to x.y"). Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Logs Data Platform
BHS
GRA
Public Cloud Data & Analytics || OpenSearch
BHS
DE
GRA
PAR
SBG
SGP
UK
WAW
Public Cloud Identity, Security & Operations || Key Management Service
AP-SOUTH-MUM-1
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
MAD
CA-EAST-TOR
CA-EAST-BHS
EU-CENTRAL-WAW
EU-SOUTH-MIL
Public Cloud Network || FailoverIP
EU-WEST-ERI
EU-WEST-GRA
EU-WEST-LIM
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Public Cloud Identity, Security & Operations || Barbican
AP-SOUTH-MUM-1
AP-SOUTHEAST-SYD-2
BHS5
DE1
EU-SOUTH-MIL
EU-WEST-PAR
GRA9
RBX-A
SBG7
SGP1
SYD1
UK1
US-WEST-OR-1
US-EAST-VA-1
Public Cloud Network || Load Balancer
WAW1
Public Cloud Identity, Security & Operations || Authentication
Public Cloud LocalZones || AF-NORTH
AF-NORTH-LZ-RBA
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || EU-CENTRAL
EU-CENTRAL-LZ-BUH
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-CENTRAL-LZ-PRG
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-CENTRAL-LZ-SOF
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || EU-NORTH
EU-NORTH-LZ-CPH
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-NORTH-LZ-HEL
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-NORTH-LZ-OSL
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-NORTH-LZ-STO
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || EU-SOUTH
EU-SOUTH-LZ-LIS
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-LZ-MAD
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-LZ-MIL
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || EU-WEST
EU-WEST-LZ-AMS
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-BRU
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-DLN
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-LUX
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-MNC
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-MRS
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-VIE
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-LZ-ZRH
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || US-CENTRAL
US-CENTRAL-LZ-SLC
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-CENTRAL-LZ-STL
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || US-EAST
US-EAST-LZ-ATL
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-LZ-BOS
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-LZ-CHI
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-LZ-DAL
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-LZ-MIA
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-LZ-NYC
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud LocalZones || US-WEST
US-WEST-LZ-DEN
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-LZ-LAX
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-LZ-PAO
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-LZ-PHX
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-LZ-SEA
We have determined the origin of the incident affecting our Public Cloud offering.
Here is detail for this incident : Start time : 05/11/2025 15:40 UTC Impacted Service(s) : Private image is temporarily unavailable for Public Cloud instances in the LocalZones. Customers Impact : Customers are temporarily unable to create images. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Management || Horizon
Public Cloud Network || Floating IP
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
AP-SOUTH-MUM-1
RBX-A
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
AP-SOUTH-MUM-1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Gateway
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Load Balancer
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Private network (vRack)
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SBG7
SGP1
Public Cloud UK
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Network || Public network
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
We are currently investigating an incident affecting our Network offering, which is causing temporary latency issue in the GRA3 region.
Here are some supplementary details :
Start time : 20/11/2025 15:14 UTC Impacted Service(s) : API may be slow or responding some errors 500. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG1
SBG3
SBG5
SBG7
SGP1
SGP2
SYD1
AP-SOUTHEAST-SYD-2
UK1
WAW1
US-EAST-VA-1
US-WEST-OR-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
AP-SOUTH-MUM-1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Quantum || Emulators
BHS
GRA
Public Cloud Quantum || QPUs
BHS
GRA
Public Cloud Storage || Block storage
Public Cloud Compute - Instance || 3AZ
AP-SOUTHEAST-SYD-2
AP-SOUTH-MUM-1
PAR
BHS1
BHS3
BHS5
DE1
RBX-A
EU-SOUTH-MIL-A
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
GRA1
GRA3
GRA5
GRA6
GRA7
GRA9
GRA11
RBX-A
SBG5
SBG7
SGP1
SYD1
UK1
US-EAST-VA-1
US-WEST-OR-1
WAW1
YNM1
Public Cloud Storage || Cloud Archive
DE
GRA
UK
WAW
BHS
SYD
SGP
US-EAST-VA
US-WEST-OR
Public Cloud Storage || Cold Archive
RBX-ARCHIVE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Cold archive offer on the specific region.
Here are some supplementary details :
Start time : 07/11/2025 10:00 UTC Impacted Service(s) : Archiving tasks are temporarily stuck in "Archiving" state. Customers Impact : Customers are temporarily unable to archive their data. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
Public Cloud Storage || Instance Backup
BHS1
BHS3
BHS5
DE1
GRA1
GRA3
GRA5
GRA7
GRA9
GRA11
SBG5
SBG7
SGP1
SYD1
SYD2
AP-SOUTHEAST-SYD-2
UK1
US-EAST-VA-1
US-WEST-OR-1
WAW1
AP-SOUTH-MUM-1
EU-WEST-PAR-A
EU-WEST-PAR-B
EU-WEST-PAR-C
RBX-A
Public Cloud Storage || Object storage
BHS
GRA
We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .
Start time : 19/11/2025 02:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .
Start time : 19/11/2025 02:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
SBG
We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .
Start time : 19/11/2025 02:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
SYD
UK
We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .
Start time : 19/11/2025 02:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA-1
US-WEST-OR-1
WAW
We are currently experiencing an event affecting our Object Storage offer in the specific regions : Gra, Sbg, Uk, De, Waw .
Start time : 19/11/2025 02:00 UTC
Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.
We apologize for any inconvenience caused and appreciate your understanding.