
Public Cloud Status
Real-time updates of Public Cloud issues and outages
Public Cloud status is Minor Service Outage
Public Cloud AI & Machine Learning || AI Endpoint
GRA
GRA
GRA5
GRA7
GRA9
GRA11
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Active Incidents
No active incidents
Recently Resolved Incidents
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region GRA11.
Here are some supplementary details :
Start time : 19/07/2026 16:50 UTC Impacted Service(s) : Creation of Public Cloud instances in GRA11 region is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances. Instances created during the incident will remain stuck in a "building"/"spawning" state and will not become operational. Once the incident is resolved, customers are advised to delete these instances and create new ones. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region GRA11.
Here are some supplementary details :
Start time : 19/07/2026 08:00 UTC Impacted Service(s) : Creation of Public Cloud instances in GRA11 region is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances. Instances created during the incident will remain stuck in a "building"/"spawning" state and will not become operational. Once the incident is resolved, customers are advised to delete these instances and create new ones. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 19/07/2026 12:40 UTC Impacted Service(s) : AI Deploy, AI Training and AI Notebooks are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use models in the specified offers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an incident affecting our Logs Data Platform service, which is causing temporary availability issues.
Please find the details of this incident below : Start time : 15/07/2026 18:00 UTC Impacted Service(s) : The WebSocket connection on Logs Data Platform is temporarily unavailable. Customers Impact : Customers are temporarily unable to use the Logs Data Platform WebSocket connection. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Outage Survival Guide
Public Cloud Components
Public Cloud AI & Machine Learning || AI Dashboard
Public Cloud AI & Machine Learning || AI Deploy
BHS
GRA
Public Cloud AI & Machine Learning || AI Endpoint
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 19/07/2026 12:40 UTC Impacted Service(s) : AI Deploy, AI Training and AI Notebooks are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use models in the specified offers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud AI & Machine Learning || AI Notebooks
BHS
GRA
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 19/07/2026 12:40 UTC Impacted Service(s) : AI Deploy, AI Training and AI Notebooks are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use models in the specified offers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud AI & Machine Learning || AI Training
BHS
GRA
We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary issue in the GRA region.
Here are some supplementary details :
Start time : 19/07/2026 12:40 UTC Impacted Service(s) : AI Deploy, AI Training and AI Notebooks are temporarily unavailable. Customers Impact : Customers are temporarily unable to access and use models in the specified offers. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Compute - Instance || BHS
BHS1
BHS3
BHS5
BHS7
Public Cloud Compute - Instance || ERI
UK1
Public Cloud Compute - Instance || EU-SOUTH-MIL
GRA2
EU-SOUTH-MIL-A
GRA4
EU-SOUTH-MIL-B
EU-SOUTH-MIL-C
Public Cloud Compute - Instance || EU-WEST-PAR
EU-WEST-PAR-A
EU-WEST-PAR-B
Public Cloud Compute-Instance || AP-SOUTH-MUM
EU-WEST-PAR-C
Public Cloud Compute - Instance || GRA
GRA1
GRA3
GRA5
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
GRA7
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
GRA9
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
GRA11
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region GRA11.
Here are some supplementary details :
Start time : 19/07/2026 08:00 UTC Impacted Service(s) : Creation of Public Cloud instances in GRA11 region is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances. Instances created during the incident will remain stuck in a "building"/"spawning" state and will not become operational. Once the incident is resolved, customers are advised to delete these instances and create new ones. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific region GRA11.
Here are some supplementary details :
Start time : 19/07/2026 16:50 UTC Impacted Service(s) : Creation of Public Cloud instances in GRA11 region is temporarily unavailable. Customers Impact : Customers are temporarily unable to create new Public Cloud instances. Instances created during the incident will remain stuck in a "building"/"spawning" state and will not become operational. Once the incident is resolved, customers are advised to delete these instances and create new ones. Root Cause : This incident is caused by our provider. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Service has been fully restored since 20/07/2026 15:10 UTC. Monitoring remains active to ensure long-term stability.
Here are some supplementary details :
Start time : 20/07/2026 15:02 UTC Impacted Service(s) : Some instances in the GRA5, GRA7, GRA9 and GRA11 regions were unreachable. Customers Impact : Some customers were temporarily unable to access instances located on the specified regions.
We apologize for any inconvenience caused and appreciate your understanding.
GRA4
Public Cloud Compute - Instance || India
AP-SOUTH-MUM-1
Public Cloud Compute - Instance || LIM
DE1
Public Cloud Compute - Instance || RBX
RBX-A
Public Cloud Compute - Instance || SGP
SGP1
SGP2
Public Cloud Compute - Instance || SBG
SBG5
SBG7
SBG3
Public Cloud Compute - Instance || SYD
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Compute - Instance || USA
US-EAST-VA-1
US-WEST-OR-1
Public Cloud Compute - Instance || WAW
WAW1
Public Cloud Containers & Orchestration || Load Balancer
AP-SOUTH-MUM
BHS5
DE1
EU-WEST-PAR
GRA5
GRA7
GRA9
GRA11
RBX-A
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA
US-WEST-OR
Public Cloud Containers & Orchestration || Managed Kubernetes Service
AP-SOUTH-MUM
BHS5
EU-WEST-LIM
EU-SOUTH-MIL
EU-WEST-PAR
RBX
GRA5
GRA7
GRA9
GRA11
SBG5
SGP1
SYD1
WAW1
UK1
US-EAST-VA
US-WEST-OR
DE1
Public Cloud Containers & Orchestration || Managed Private Registry
AP-SOUTH-MUM
BHS
DE
EU-SOUTH-MIL
EU-WEST-PAR
GRA
VA
Public Cloud Containers & Orchestration || Managed Rancher Service
Public Cloud Containers & Orchestration || Workflow Management
SYD3
BHS1
BHS3
BHS5
DE1
GRA
GRA1
GRA3
GRA5
GRA7
PAR
GRA9
GRA11
RBX-A
SBG5
Public Cloud Databases || M3 Aggregator
SBG7
SGP1
SGP2
SYD1
AP-SOUTHEAST-SYD-2
Public Cloud Databases || Cassandra
UK1
WAW1
WAW2
Public Cloud Databases || M3DB
US-EAST-VA
US-WEST-OR
AP-SOUTH-MUM
Public Cloud Databases || MongoDB
BHS
DE
GRA
EU-WEST-PAR
SBG
SGP
UK
WAW
EU-SOUTH-MIL
RBX
AP-SOUTH-MUM
US-EAST-VA
US-WEST-OR
Public Cloud Databases || MySQL
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-OR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SYD
Public Cloud Databases || PostgreSQL
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || Data Processing
US-WEST-OR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Databases || Valkey
BHS
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
DE
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-SOUTH-MIL
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
AP-SOUTH-MUM
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
EU-WEST-PAR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
RBX
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SBG
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
SGP
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-EAST-VA
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
UK
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
US-WEST-OR
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
WAW
We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Databases offering
Here are some supplementary details :
Start time : 19/07/2026 18:00 UTC Impacted Service(s) : Some Database are temporarily unavailable. Customers Impact : Customers are temporarily unable to access their Database located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.
We will keep you updated on the progress and resolution.
We apologize for any inconvenience caused and appreciate your understanding.
Public Cloud Data & Analytics || ClickHouse
EU-WEST-PAR
EU-SOUTH-MIL
AP-SOUTH-MUM
Public Cloud Data & Analytics || Data Platform
Public Cloud Data & Analytics || Dashboards
BHS
DE
GRA
EU-WEST-PAR
SBG
SGP
UK
WAW
EU-SOUTH-MIL
AP-SOUTH-MUM
RBX
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || Kafka
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
AP-SOUTH-MUM-1
RBX
SBG
MAD
SGP
UK
US-EAST-VA
US-WEST-OR
Public Cloud Network || FailoverIP
WAW
Public Cloud Data & Analytics || Kafka Connect
BHS
DE
GRA
EU-WEST-PAR
EU-SOUTH-MIL
AP-SOUTH-MUM
RBX
SBG
SGP
UK
US-EAST-VA
US-WEST-OR
WAW
Public Cloud Data & Analytics || Kafka MirrorMaker
BHS
DE
GRA
EU-SOUTH-MIL
Public Cloud Network || Load Balancer
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
UK
WAW
US-EAST-VA
US-WEST-OR
Public Cloud Data & Analytics || OpenSearch
BHS
DE
GRA
EU-SOUTH-MIL
AP-SOUTH-MUM
EU-WEST-PAR
RBX
SBG
SGP
US-EAST-VA
UK
US-WEST-OR
WAW
Public Cloud Identity, Security & Operations || Authentication
Public Cloud Identity, Security & Operations || Barbican
AP-SOUTH-MUM
AP-SOUTHEAST-SYD-2
BHS5
DE1
EU-SOUTH-MIL
EU-WEST-PAR
GRA9
RBX-A
SBG7
SGP1
SYD1
UK1
US-WEST-OR
US-EAST-VA
WAW1
Public Cloud Management || Horizon
Public Cloud Identity, Security & Operations || Key Management Service
AP-SOUTHEAST-SGP
AP-SOUTHEAST-SYD
CA-EAST-TOR
CA-EAST-BHS
EU-CENTRAL-WAW
EU-SOUTH-MIL
EU-WEST-ERI
EU-WEST-GRA
EU-WEST-LIM
EU-WEST-PAR
EU-WEST-RBX
EU-WEST-SBG
Public Cloud Identity, Security & Operations || Logs Data Platform
BHS
We are currently experiencing an incident affecting our Logs Data Platform service, which is causing temporary availability issues.
Please find the details of this incident below : Start time : 15/07/2026 18:00 UTC Impacted Service(s) : The WebSocket connection on Logs Data Platform is temporarily unavailable. Customers Impact : Customers are temporarily unable to use the Logs Data Platform WebSocket connection. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.
GRA
We are currently experiencing an incident affecting our Logs Data Platform service, which is causing temporary availability issues.
Please find the details of this incident below : Start time : 15/07/2026 18:00 UTC Impacted Service(s) : The WebSocket connection on Logs Data Platform is temporarily unavailable. Customers Impact : Customers are temporarily unable to use the Logs Data Platform WebSocket connection. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.
We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.