Public Cloud Status

Resolved: We are pleased to inform you that the incident affecting our has been resolved.

Start time : 15/07/2025 14:10 UTC End time : 16/07/2025 07:33 UTC Root Cause : This incident was caused by an issue with our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary functionality issue on AI notebooks service.

Here are some supplementary details :

Start time : 15/07/2025 14:10 UTC Customers Impact : Customers are unable to create C12 Quantum emulator notebooks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Resolved: We are pleased to inform you that the incident affecting our has been resolved.

Start time : 15/07/2025 14:10 UTC End time : 16/07/2025 07:33 UTC Root Cause : This incident was caused by an issue with our provider.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our AI & Machine Learning offering, which is causing temporary functionality issue on AI notebooks service.

Here are some supplementary details :

Start time : 15/07/2025 14:10 UTC Customers Impact : Customers are unable to create C12 Quantum emulator notebooks. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution.

Investigating: An incident is in progress on our public cloud offer.

Please be aware that this is currently affecting the availability.

Here is detail for this incident : Start time : 14/10/2024 17:10 UTC Service impact : Some instances are temporarily unreachable. Ongoing actions : Investigating Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Investigating: An incident is in progress on our Compute-Instance offer.

Please be aware that this is currently affecting the Functionality.

Here is detail for this incident :

Start time : 14/12/2024 08:18 UTC Service impact : Some instances in the GRA1 region are unreachable. Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Identified: An incident is in progress on our Compute-Instance offer.

Please be aware that this is currently affecting the Functionality.

Here is detail for this incident :

Start time : 14/12/2024 08:18 UTC Service impact : Some instances in the GRA1 region are unreachable. Ongoing actions : Investigating

Our teams are fully mobilized and we will keep you informed of developments and the resolution of the incident.

We apologize for the inconvenience and thank you for your understanding.

Resolved: We would like to inform you that an incident happened on our Compute - Instance and it has now been resolved.

Here is detail for this incident : Start time : 09/07/2025 19:20 UTC End time : 09/07/2025 19:25 UTC Impacted Service(s) : Some instances in the regions GRA5/7 were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access and use their instances. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Resolved: We would like to inform you that an incident happened on our Compute - Instance and it has now been resolved.

Here is detail for this incident : Start time : 09/07/2025 19:20 UTC End time : 09/07/2025 19:25 UTC Impacted Service(s) : Some instances in the regions GRA5/7 were temporarily unavailable. Customers Impact : Some customers were temporarily unable to access and use their instances. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Resolved: We would like to inform you that the incident on the specified region has now been resolved.

Here is detail for this incident : Start time : 09/07/2025 00:40 UTC End time : 09/07/2025 00:53 UTC Impacted Service(s) : Some instances were temporarily unreachable. Customers Impact : Some customers were temporarily unable to access and use their instances located in DE1. Root Cause : This incident was caused by another incident : https://network.status-ovhcloud.com/incidents/fvcfnx5pzjky

We thank you for your understanding and patience throughout this incident.

Resolved: We would like to inform you that the incident on region DE1 has now been resolved.

Here is detail for this incident : Start time : 15/07/2025 02:10 UTC End time : 15/07/2025 04:07 UTC Impacted Service(s) : Some instances in the specified region are temporarily unavailable. Customers Impact : Some clients are temporarily unable to access and use their instances located in DE1. Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Resolved: We would like to inform you that the incident on our Containers & Orchestration - Managed Private Registry offering has now been resolved.

Here is detail for this incident : Start time : 11/07/2025 00:25 UTC End time : 11/07/2025 04:25 UTC Root Cause : A service disruption occurred due to an unexpected infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : Most of services are operational again. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Identified: The incident is still ongoing. We would like to assure you that we are doing our utmost to resolve this situation as quickly as possible.

As soon as the situation evolves or the incident is resolved, we will keep you informed.

Thank you for your understanding

Identified: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : A fix is actually in progress. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an incident affecting our Containers & Orchestration - Managed Private Registry offering, which is causing temporary functionality issues in the DE region.

Here is detail for this incident : Start time : 11/07/2025 00:25 UTC Impacted Service(s) : Some Registries are unreachable in the De region. Customers Impact : Some customers are temporarily unable to do management operations on their Registries in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently experiencing an event affecting our Containers & Orchestration offer in the DE region.

Our teams are fully committed to investigating this issue and working towards a resolution as soon as possible. As investigations are ongoing, we will share any new findings or updates with you as soon as possible.

We apologize for any inconvenience caused and appreciate your understanding.