Public Cloud Status

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific DE1 region.

Here are some supplementary details :

Start time : 19/06/2026 17:15 UTC Impacted Service(s) : Some instances in DE1 region are suddenly unreachable. Customers Impact : Some customers are temporarily unable to access and use their instances located in DE1 region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Public Cloud offering has been resolved.

Start time : 15/06/2026 23:00 UTC End time : 17/06/2026 14:25 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Public Cloud offer on the specific EU-WEST-PAR region.

Here are some supplementary details :

Start time : 15/06/2026 23:00 UTC Impacted Service(s) : Nodes located in EU-WEST-PAR region may experience packets drop while communicating with their controlplanes and the Internet. Customers Impact : Customer are temporarily facing connectivity issues with their nodes located in the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We had an incident on Containers & Orchestration offer in GRA7 region which has now been resolved.

Here are some supplementary details :

Start time : 17/06/2026 07:40 UTC End time : 17/06/2026 08:10 UTC Impacted Service(s) : Managed Kubernetes Service's API was temporarily unavailable. Customers Impact : Customers were temporarily unable to perform create/update/delete calls in their kubernetes API server in GRA7. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

Resolved: We are pleased to inform you that the incident affecting our Storage and Backups offering has been resolved.

Start time : 13/05/2026 00:00 UTC End time : 15/06/2026 12:00 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Storage and Backups offering in GRA/RBX/DE regions.

Here are some supplementary details :

Start time : 13/05/2026 00:00 UTC Impacted Service(s) : Delay in lifecycle rules execution for regions GRA, RBX and DE. Customers Impact : Some customers might face delay in lifecycle rules execution in specified regions. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : Processing has been improved and most of the backlog has been cleared. Some workloads with a very high number of pending events may still experience delays while we continue optimizing processing.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We have new information regarding the incident that affected your service(s).

Please find below an update on the situation: Update : The incident is still under investigation by our technical teams, who are working to determine its cause and implement a fix.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Investigating: We are currently investigating an incident affecting our Storage and Backups offering, which is causing temporary functionality issue in GRA/RBX/DE regions

Here are some supplementary details :

Start time : 13/05/2026 00:00 UTC Impacted Service(s) : Delay in lifecycle rules execution for regions GRA, RBX and DE Customers Impact : Some customers might face delay in lifecycle rules execution in specified regions. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We are pleased to inform you that the incident affecting our Compute - Instance offering has been resolved.

Start time : 15/06/2026 08:36 UTC End time : 15/06/2026 09:55 UTC Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We apologize for any inconvenience caused and appreciate your understanding.

Identified: We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the DE1 region.

Here are some supplementary details : Start time : 15/06/2026 08:36 UTC Impacted Service(s) : Some instances in the DE1 region are unreachable. Customers Impact : Customers are temporarily unable to access and use their instances located on the specified region. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction. Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.