Public Cloud Status: check for Public Cloud outages and issues

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Public Cloud AI & Machine Learning || AI Deploy

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Public Cloud AI & Machine Learning || AI Dashboard

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BHS

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GRA

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Public Cloud AI & Machine Learning || AI Endpoint

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Public Cloud AI & Machine Learning || AI Notebooks

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BHS

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Public Cloud AI & Machine Learning || AI Training

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BHS

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GRA

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Public Cloud Compute - Instance || BHS

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BHS1

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Public Cloud Compute - Instance || ERI

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UK1

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Public Cloud Compute - Instance || EU-SOUTH-MIL

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EU-SOUTH-MIL-A

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GRA2

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EU-SOUTH-MIL-B

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GRA4

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EU-SOUTH-MIL-C

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Public Cloud Compute - Instance || EU-WEST-PAR

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EU-WEST-PAR-A

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EU-WEST-PAR-C

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Public Cloud Compute - Instance || GRA

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Public Cloud Compute-Instance || AP-SOUTH-MUM

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GRA1

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GRA4

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Public Cloud Compute - Instance || India

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AP-SOUTH-MUM-1

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Public Cloud Compute - Instance || LIM

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DE1

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[DE1][Compute - Instance] - Some instances incident notification

Started 11 Nov 2026 09:17:25 (3 days ago), resolved 11 Nov 2026 10:25:57 (3 days ago)

Major Incident

Resolved

DE1

We are currently experiencing an ongoing incident. We have determined the origin of the issue affecting our Compute - Instance offer on the specific DE1 region.

Here are some supplementary details :

Start time : 11/11/2026 08:35 UTC Impacted Service(s) : Some compute instances are temporarily unavailable. Customers Impact : Some customers are temporarily unable to use their compute instances in the DE1 region. Root Cause : A service disruption occurred due to an unexpected infrastructure failure Ongoing Actions : The incident has been identified and our teams are mobilised to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

See all updates

Public Cloud Compute - Instance || RBX

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RBX-A

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Public Cloud Compute - Instance || SGP

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SGP1

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Public Cloud Compute - Instance || SBG

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Public Cloud Compute - Instance || SYD

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SYD1

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AP-SOUTHEAST-SYD-2

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Public Cloud Compute - Instance || USA

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US-EAST-VA-1

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Public Cloud Compute - Instance || WAW

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WAW1

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Public Cloud Containers & Orchestration || Load Balancer

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BHS5

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AP-SOUTH-MUM

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DE1

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GRA11

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RBX-A

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SYD1

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UK1

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US-EAST-VA

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US-WEST-OR

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Public Cloud Containers & Orchestration || Managed Kubernetes Service

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AP-SOUTH-MUM

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EU-WEST-LIM

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RBX

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GRA5

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US-WEST-OR

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DE1

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Public Cloud Containers & Orchestration || Managed Private Registry

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AP-SOUTH-MUM

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DE

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EU-SOUTH-MIL

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EU-WEST-PAR

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GRA

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VA

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Public Cloud Containers & Orchestration || Managed Rancher Service

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Public Cloud Containers & Orchestration || Workflow Management

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BHS1

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SYD3

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DE1

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GRA1

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PAR

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SGP1

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Public Cloud Databases || M3 Aggregator

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SGP2

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AP-SOUTHEAST-SYD-2

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UK1

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WAW1

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Public Cloud Databases || Cassandra

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WAW2

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AP-SOUTH-MUM

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Public Cloud Databases || M3DB

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Public Cloud Databases || MongoDB

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BHS

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DE

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GRA

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EU-WEST-PAR

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SBG

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SGP

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UK

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WAW

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RBX

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US-EAST-VA

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US-WEST-OR

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Public Cloud Databases || MySQL

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BHS

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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UK

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-WEST-OR

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WAW

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

Public Cloud Databases || PostgreSQL

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SYD

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

UK

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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US-WEST-OR

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Public Cloud Data & Analytics || Data Processing

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WAW

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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Public Cloud Databases || Valkey

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BHS

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

Sat 7

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

Sat 7

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Mon 9

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

Sat 7

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Mon 9

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-WEST-OR

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

Public Cloud Data & Analytics || ClickHouse

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

Sat 7

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

Sat 7

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Mon 9

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

Sat 7

Sun 8

Mon 9

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM-1

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UK

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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MAD

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

Public Cloud Data & Analytics || Kafka Connect

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Public Cloud Network || FailoverIP

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BHS

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

UK

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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US-WEST-OR

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WAW

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

Public Cloud Data & Analytics || Kafka MirrorMaker

Sat 7

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BHS

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

Sat 7

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

Public Cloud Network || Load Balancer

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RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

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Mon 9

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

Sat 7

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

UK

Sat 7

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

WAW

Sat 7

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Mon 9

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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US-WEST-OR

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Public Cloud Data & Analytics || OpenSearch

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BHS

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

DE

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

GRA

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-SOUTH-MIL

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

AP-SOUTH-MUM

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

EU-WEST-PAR

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

RBX

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SBG

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

SGP

Sat 7

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-EAST-VA

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UK

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

US-WEST-OR

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WAW

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[Global][Databases & Data Analytics] - API incident notification

Started 12 Nov 2026 10:04:53 (2 days ago), resolved 12 Nov 2026 13:08:54 (2 days ago)

Minor Incident

Resolved

BHS

More...

We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Databases and Data & Analytics offering has now been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC End time : 12/11/2026 10:08 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel. Root Cause : A service disruption occurred due to an unexpected underlying infrastructure malfunction.

We thank you for your understanding and patience throughout this incident.

12 Nov 2026 13:08:54 (2 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 12/11/2026 10:08 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services was temporarily experiencing slowness and errors. Existing services continued to run. Customers Impact : Customers may have experienced API errors or slowness when viewing or managing their services through the API or the Control Panel.

We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:14:33 (2 days ago)

Investigating: We are currently experiencing an incident affecting our Databases and Data & Analytics offering.

Please find the details of this incident below :

Start time : 12/11/2026 09:15 UTC Impacted Service(s) : The API of PostgreSQL, MySQL, Valkey, ClickHouse, Dashboards, Kafka, Kafka Connect, Kafka MirrorMaker and OpenSearch services is temporarily experiencing slowness and errors. Existing services continue to run. Customers Impact : Customers may experience API errors or slowness when viewing or managing their services through the API or the Control Panel. Ongoing Actions : Our teams are investigating, in coordination with our provider, to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 10:04:57 (2 days ago)

See all updates

Public Cloud Identity, Security & Operations || Authentication

Sat 7

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now

Public Cloud Identity, Security & Operations || Barbican

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AP-SOUTH-MUM

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AP-SOUTHEAST-SYD-2

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BHS5

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DE1

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EU-SOUTH-MIL

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EU-WEST-PAR

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GRA9

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RBX-A

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SBG7

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SGP1

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UK1

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US-WEST-OR

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US-EAST-VA

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WAW1

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Public Cloud Management || Horizon

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Public Cloud Identity, Security & Operations || Key Management Service

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AP-SOUTHEAST-SGP

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AP-SOUTHEAST-SYD

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CA-EAST-TOR

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CA-EAST-BHS

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EU-CENTRAL-WAW

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EU-SOUTH-MIL

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EU-WEST-ERI

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EU-WEST-GRA

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EU-WEST-LIM

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EU-WEST-PAR

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EU-WEST-RBX

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EU-WEST-SBG

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Public Cloud Identity, Security & Operations || Logs Data Platform

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BHS

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GRA

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Public Cloud LocalZones || AF-CENTRAL

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now

AF-CENTRAL-LZ-ABJ

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Public Cloud LocalZones || AF-NORTH

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now

AF-NORTH-LZ-RBA

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Public Cloud LocalZones || AP-SOUTH

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AP-SOUTH-LZ-AKL

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AP-SOUTH-MUM

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Public Cloud LocalZones || EU-CENTRAL

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now

EU-CENTRAL-LZ-BUH

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AP-SOUTH-MUM-1

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EU-CENTRAL-LZ-PRG

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EU-CENTRAL-LZ-SOF

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Public Cloud LocalZones || EU-NORTH

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EU-NORTH-LZ-CPH

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EU-NORTH-LZ-HEL

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EU-NORTH-LZ-OSL

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EU-NORTH-LZ-STO

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Public Cloud LocalZones || EU-SOUTH

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now

EU-SOUTH-LZ-LIS

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EU-SOUTH-LZ-MAD

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EU-SOUTH-LZ-MIL

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Public Cloud LocalZones || EU-WEST

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EU-WEST-LZ-AMS

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EU-WEST-LZ-BRU

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EU-WEST-LZ-DLN

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EU-WEST-LZ-LUX

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EU-WEST-LZ-MNC

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EU-WEST-LZ-MRS

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EU-WEST-LZ-VIE

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EU-WEST-LZ-ZRH

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Public Cloud LocalZones || US-CENTRAL

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now

US-CENTRAL-LZ-SLC

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now

US-CENTRAL-LZ-STL

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Public Cloud LocalZones || US-EAST

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now

US-EAST-LZ-ATL

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US-EAST-LZ-BOS

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US-EAST-LZ-CHI

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US-EAST-LZ-DAL

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US-EAST-LZ-MIA

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US-EAST-LZ-NYC

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Public Cloud LocalZones || US-WEST

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now

US-WEST-LZ-DEN

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US-WEST-LZ-LAX

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US-WEST-LZ-PAO

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US-WEST-LZ-PHX

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US-WEST-LZ-SEA

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Public Cloud LocalZones || SA-WEST

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SA-WEST-LZ-SCL

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Public Cloud Network || Floating IP

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now

BHS1

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BHS3

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DE1

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GRA1

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GRA3

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GRA5

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GRA7

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now

GRA9

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GRA11

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AP-SOUTH-MUM-1

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now

RBX-A

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now

SBG5

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now

SBG7

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SGP1

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now

SYD1

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AP-SOUTHEAST-SYD-2

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UK1

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WAW1

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US-EAST-VA-1

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US-WEST-OR-1

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EU-WEST-PAR-A

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EU-WEST-PAR-B

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EU-WEST-PAR-C

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EU-SOUTH-MIL-A

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EU-SOUTH-MIL-B

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EU-SOUTH-MIL-C

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Public Cloud Network || Gateway

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BHS1

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BHS3

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BHS5

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now

DE1

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now

GRA1

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now

GRA3

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now

GRA5

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now

GRA7

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now

GRA9

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now

GRA11

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now

SBG5

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now

Public Cloud UK

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now

SBG7

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SGP1

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now

SYD1

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now

AP-SOUTHEAST-SYD-2

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now

UK1

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WAW1

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now

US-EAST-VA-1

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now

US-WEST-OR-1

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now

AP-SOUTH-MUM-1

Sat 7

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now

EU-WEST-PAR-A

Sat 7

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now

EU-WEST-PAR-B

Sat 7

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now

EU-WEST-PAR-C

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now

RBX-A

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now

EU-SOUTH-MIL-A

Sat 7

Sun 8

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now

EU-SOUTH-MIL-B

Sat 7

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now

EU-SOUTH-MIL-C

Sat 7

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now

Public Cloud Network || Load Balancer

Sat 7

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now

BHS1

Sat 7

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Thu 12

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now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

BHS3

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

BHS5

Sat 7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

DE1

Sat 7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA1

Sat 7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA3

Sat 7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA5

Sat 7

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Mon 9

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Thu 12

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now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA7

Sat 7

Sun 8

Mon 9

Tue 10

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Thu 12

Fri 13

now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA9

Sat 7

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Mon 9

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Thu 12

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now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA11

Sat 7

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now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SBG5

Sat 7

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Mon 9

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Thu 12

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now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SBG7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SGP1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SYD1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

AP-SOUTHEAST-SYD-2

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

UK1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

WAW1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

US-EAST-VA-1

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US-WEST-OR-1

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EU-WEST-PAR-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-WEST-PAR-B

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-WEST-PAR-C

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

AP-SOUTH-MUM-1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

RBX-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-SOUTH-MIL-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-SOUTH-MIL-B

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-SOUTH-MIL-C

Sat 7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

Public Cloud Network || Private network (vRack)

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BHS1

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BHS3

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BHS5

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DE1

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GRA1

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GRA3

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GRA5

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GRA7

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GRA9

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GRA11

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Public Cloud Compute - Instance || 3AZ

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RBX-A

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PAR

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SBG5

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SBG7

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SGP1

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SGP2

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RBX-A

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now

SYD1

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now

AP-SOUTHEAST-SYD-2

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now

UK1

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WAW1

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US-EAST-VA-1

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US-WEST-OR-1

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now

EU-WEST-PAR-A

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now

EU-WEST-PAR-B

Sat 7

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EU-WEST-PAR-C

Sat 7

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now

AP-SOUTH-MUM-1

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now

RBX-A

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EU-SOUTH-MIL-A

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EU-SOUTH-MIL-B

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EU-SOUTH-MIL-C

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now

Public Cloud Network || Public network

Sat 7

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BHS1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

BHS3

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

BHS5

Sat 7

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Fri 13

now

[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

DE1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA3

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA5

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA9

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

GRA11

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

RBX-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SBG1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SBG3

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SBG5

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SBG7

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SGP1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SGP2

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

SYD1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

AP-SOUTHEAST-SYD-2

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

UK1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

WAW1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

US-EAST-VA-1

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US-WEST-OR-1

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EU-WEST-PAR-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-WEST-PAR-B

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-WEST-PAR-C

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

AP-SOUTH-MUM-1

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

RBX-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-SOUTH-MIL-A

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-SOUTH-MIL-B

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

EU-SOUTH-MIL-C

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[EU/CA/MUM][Network] - API Network incident notification

Started 11 Nov 2026 09:55:32 (3 days ago), resolved 11 Nov 2026 11:47:03 (3 days ago)

Minor Incident

Resolved

BHS1

BHS3

BHS5

More...

We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Public Cloud offering has now been resolved.

Please find the details of this incident below :

Start time : 11/11/2026 08:40 UTC End time : 11/11/2026 10:49 UTC Impacted Service(s) : API requests on the Public Cloud were temporarily disrupted. The US region was not affected by the incident. Customers Impact : Customers may have experienced slow responses or intermittent errors when performing certain operations through the API. Root Cause : A service disruption occurred due to an unexpected infrastructure failure.

We thank you for your understanding and patience throughout this incident.

11 Nov 2026 11:47:03 (3 days ago)

Investigating: We are continuing to investigate this issue.

11 Nov 2026 10:05:02 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. The US region is not affected by the incident. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:02:54 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 10:00:21 (3 days ago)

Investigating: We are currently investigating an incident affecting our API Network, which is causing temporary functionality issue.

Here are some supplementary details : Start time : 11/11/2026 08:40 UTC Impacted Service(s) : API requests on the public cloud may be temporarily disrupted. Customers Impact : Customers may experience slow responses or intermittent HTTP 500 errors when performing certain operations through the API. Ongoing Actions : Our teams are investigating to determine the origin of the incident and fix it.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

11 Nov 2026 09:55:37 (3 days ago)

See all updates

Public Cloud Quantum || Emulators

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BHS

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GRA

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Public Cloud Quantum || QPUs

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Public Cloud Storage || Block storage

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AP-SOUTHEAST-SYD-2

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AP-SOUTH-MUM-1

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BHS1

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DE1

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EU-SOUTH-MIL-A

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EU-SOUTH-MIL-B

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EU-SOUTH-MIL-C

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EU-WEST-PAR-A

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EU-WEST-PAR-B

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EU-WEST-PAR-C

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GRA1

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GRA3

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GRA5

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GRA6

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GRA7

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GRA9

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GRA11

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RBX-A

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SBG5

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SBG7

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SGP1

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now

SYD1

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UK1

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US-EAST-VA-1

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US-WEST-OR-1

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WAW1

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now

YNM1

Sat 7

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now

Public Cloud Storage || Cloud Archive

Sat 7

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now

DE

Sat 7

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now

GRA

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UK

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WAW

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Public Cloud BHS

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Public Cloud DE

Sat 7

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now

BHS

Sat 7

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now

SYD

Sat 7

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now

Public Cloud GRA

Sat 7

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now

SGP

Sat 7

Sun 8

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Tue 10

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now

Public Cloud PAR

Sat 7

Sun 8

Mon 9

Tue 10

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now

US-EAST-VA

Sat 7

Sun 8

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now

Public Cloud SBG

Sat 7

Sun 8

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now

Public Cloud UK

Sat 7

Sun 8

Mon 9

Tue 10

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now

US-WEST-OR

Sat 7

Sun 8

Mon 9

Tue 10

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now

Public Cloud WAW

Sat 7

Sun 8

Mon 9

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now

Public Cloud Storage || Cold Archive

Sat 7

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now

RBX-ARCHIVE

Sat 7

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Public Cloud BHS

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Public Cloud DE

Sat 7

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Public Cloud Storage || File storage

Sat 7

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Tue 10

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Thu 12

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now

Public Cloud GRA

Sat 7

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now

AP-SOUTH-MUM-1

Sat 7

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now

BHS3

Sat 7

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now

Public Cloud PAR

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now

BHS5

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Public Cloud SBG

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now

Public Cloud UK

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now

DE1

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now

Public Cloud WAW

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now

EU-SOUTH-MIL

Sat 7

Sun 8

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now

EU-WEST-PAR

Sat 7

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now

GRA1

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now

GRA3

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now

GRA5

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now

GRA7

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now

GRA9

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now

GRA11

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now

RBX-A

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now

SBG5

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SBG7

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SGP1

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SYD1

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UK1

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US-EAST-VA-1

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US-WEST-OR-1

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now

WAW1

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now

Public Cloud Storage || Instance Backup

Sat 7

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now

BHS1

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BHS3

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BHS5

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DE1

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now

GRA1

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GRA3

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now

GRA5

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now

GRA6

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now

GRA7

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GRA9

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now

GRA11

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now

SBG5

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now

SBG7

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now

SGP1

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now

SYD1

Sat 7

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now

AP-SOUTHEAST-SYD-2

Sat 7

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now

UK1

Sat 7

Sun 8

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now

US-EAST-VA-1

Sat 7

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now

US-WEST-OR-1

Sat 7

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now

WAW1

Sat 7

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now

AP-SOUTH-MUM-1

Sat 7

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now

EU-WEST-PAR-A

Sat 7

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now

EU-WEST-PAR-B

Sat 7

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now

EU-WEST-PAR-C

Sat 7

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now

RBX-A

Sat 7

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now

Public Cloud Storage || Object storage

Sat 7

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now

BHS

Sat 7

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now

GRA

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now

DE

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now

RBX

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now

SBG

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now

SGP

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now

SYD

Sat 7

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now

UK

Sat 7

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now

US-EAST-VA-1

Sat 7

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now

[US-EAST-VA][Storage] - Object Storage Incident Notification

Started 12 Nov 2026 23:17:30 (1 day ago), resolved 13 Nov 2026 00:56:39 (1 day ago)

Major Incident

Resolved

US-EAST-VA-1

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency and availability issues in the US-EAST-VA region.

Please find the details of this incident below : Start time : 12/11/2026 21:00 UTC Impacted Service(s) : Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may experience increased latency and 500/503 errors when accessing their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Object Storage offering in the US-EAST-VA region has been resolved.

Please find the details of this incident below :

Start time : 12/11/2026 21:00 UTC End time : 13/11/2026 00:43 UTC Impacted Service(s) : Object Storage High Performance and Standard were temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may have experienced increased latency and 500/503 errors when accessing their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

13 Nov 2026 00:56:39 (1 day ago)

Identified: We have determined the origin of the issue affecting our Object Storage offering in the US-EAST-VA region.

Please find the details of this incident below :

Start time : 12/11/2026 21:00 UTC Impacted Service(s) : Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may experience increased latency and 500/503 errors when accessing their data located in the specified region. Root Cause : This incident is caused by a hardware issue. Ongoing Actions : Our teams are actively working to restore service as quickly as possible.

We will keep you updated on the progress and resolution.

We apologize for any inconvenience caused and appreciate your understanding.

13 Nov 2026 00:17:41 (1 day ago)

Investigating: We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency and availability issues in the US-EAST-VA region.

Please find the details of this incident below : Start time : 12/11/2026 21:00 UTC Impacted Service(s) : Object Storage High Performance and Standard are temporarily facing perturbations in the US-EAST-VA region. Customers Impact : Customers may experience increased latency and 500/503 errors when accessing their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

12 Nov 2026 23:17:30 (1 day ago)

See all updates

US-WEST-OR-1

Sat 7

Sun 8

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Wed 11

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now

WAW

Sat 7

Sun 8

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now

YYZ

Sat 7

Sun 8

Mon 9

Tue 10

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now

LIM

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

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now

AP-SOUTH-MUM-1

Sat 7

Sun 8

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now

EU-WEST-PAR-A

Sat 7

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now

[EU-WEST-PAR][Storage] - Object Storage incident notification

Started 3 Nov 2026 09:43:24 (11 days ago), resolved 10 Nov 2026 10:07:03 (4 days ago)

Minor Incident

Resolved

EU-WEST-PAR-A

EU-WEST-PAR-B

EU-WEST-PAR-C

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region. Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Object Storage offering has now been resolved.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC End time : 03/11/2026 09:53 UTC Impacted Service(s) : Object Storage S3 experienced increased response times in the EU-WEST-PAR region. Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

10 Nov 2026 10:07:03 (4 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 03/11/2026 09:53 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 experienced increased response times in the specified region. Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

3 Nov 2026 10:50:45 (11 days ago)

Investigating: We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region. Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3 Nov 2026 09:43:24 (11 days ago)

See all updates

EU-WEST-PAR-B

Sat 7

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now

[EU-WEST-PAR][Storage] - Object Storage incident notification

Started 3 Nov 2026 09:43:24 (11 days ago), resolved 10 Nov 2026 10:07:03 (4 days ago)

Minor Incident

Resolved

EU-WEST-PAR-A

EU-WEST-PAR-B

EU-WEST-PAR-C

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region. Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Object Storage offering has now been resolved.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC End time : 03/11/2026 09:53 UTC Impacted Service(s) : Object Storage S3 experienced increased response times in the EU-WEST-PAR region. Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

10 Nov 2026 10:07:03 (4 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 03/11/2026 09:53 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 experienced increased response times in the specified region. Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

3 Nov 2026 10:50:45 (11 days ago)

Investigating: We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region. Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3 Nov 2026 09:43:24 (11 days ago)

See all updates

EU-WEST-PAR-C

Sat 7

Sun 8

Mon 9

Tue 10

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Thu 12

Fri 13

now

[EU-WEST-PAR][Storage] - Object Storage incident notification

Started 3 Nov 2026 09:43:24 (11 days ago), resolved 10 Nov 2026 10:07:03 (4 days ago)

Minor Incident

Resolved

EU-WEST-PAR-A

EU-WEST-PAR-B

EU-WEST-PAR-C

We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region. Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

Resolved: We would like to inform you that the incident affecting our Object Storage offering has now been resolved.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC End time : 03/11/2026 09:53 UTC Impacted Service(s) : Object Storage S3 experienced increased response times in the EU-WEST-PAR region. Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We thank you for your understanding and patience throughout this incident.

10 Nov 2026 10:07:03 (4 days ago)

Monitoring: We would like to inform you that our service has been fully restored as of 03/11/2026 09:53 UTC. Monitoring is still in place to ensure long-term stability.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 experienced increased response times in the specified region. Customers Impact : Customers may have experienced slowness when uploading or retrieving their data located in the specified region. Root Cause : This incident was caused by a hardware issue.

We apologize for any inconvenience caused and appreciate your understanding.

3 Nov 2026 10:50:45 (11 days ago)

Investigating: We are currently experiencing an incident affecting our Object Storage offering, which is causing temporary latency issues in the EU-WEST-PAR region.

Please find the details of this incident below :

Start time : 27/10/2026 20:00 UTC Impacted Service(s) : Object Storage S3 is experiencing increased response times in the specified region. Customers Impact : Customers may experience slowness when uploading or retrieving their data located in the specified region. Ongoing Actions : Our teams are investigating to determine the origin of the incident to fix it.

We will keep you updated on the progress and resolution. We apologize for any inconvenience caused and appreciate your understanding.

3 Nov 2026 09:43:24 (11 days ago)

See all updates

YNM1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

EU-SOUTH-MIL-B

Sat 7

Sun 8

Mon 9

Tue 10

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now

EU-SOUTH-MIL-A

Sat 7

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Thu 12

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now

EU-SOUTH-MIL-C

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud Storage || Volume Backup

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

BHS1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

BHS3

Sat 7

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Tue 10

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now

BHS5

Sat 7

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Tue 10

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now

DE1

Sat 7

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now

GRA1

Sat 7

Sun 8

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now

GRA3

Sat 7

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Tue 10

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now

GRA5

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Tue 10

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now

GRA7

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Tue 10

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now

GRA9

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Tue 10

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Thu 12

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now

GRA11

Sat 7

Sun 8

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Tue 10

Wed 11

Thu 12

Fri 13

now

SBG5

Sat 7

Sun 8

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Tue 10

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Thu 12

Fri 13

now

SBG7

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SGP1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SYD1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

AP-SOUTHEAST-SYD-2

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

UK1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

US-EAST-VA-1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

US-WEST-OR-1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

WAW1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

AP-SOUTH-MUM-1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

RBX-A

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

EU-WEST-PAR-A

Sat 7

Sun 8

Mon 9

Tue 10

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now

EU-WEST-PAR-B

Sat 7

Sun 8

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Tue 10

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now

EU-WEST-PAR-C

Sat 7

Sun 8

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Tue 10

Wed 11

Thu 12

Fri 13

now

EU-SOUTH-MIL

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud Storage || Volume Snapshot (Ceph)

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

DE1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA2

Sat 7

Sun 8

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Tue 10

Wed 11

Thu 12

Fri 13

now

GRA3

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA5

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud GRA

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud BHS

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA6

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud SBG

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud SGP

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud DE

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA4

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud UK

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA7

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA8

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud MUM

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA9

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

GRA11

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud WAW

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

RBX-A

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SBG5

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SBG6

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SBG7

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SBG8

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SGP1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

SYD1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

AP-SOUTHEAST-SYD-2

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

UK1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

UK2

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

WAW1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

WAW2

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

US-EAST-VA-1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

US-WEST-OR-1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

AP-SOUTH-MUM-1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

EU-WEST-PAR-A

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

EU-WEST-PAR-B

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

EU-WEST-PAR-C

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

EU-SOUTH-MIL

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

RBX-A

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

BHS1

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

BHS3

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

BHS5

Sat 7

Sun 8

Mon 9

Tue 10

Wed 11

Thu 12

Fri 13

now

Public Cloud Status

Real-time updates of Public Cloud issues and outages

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Public Cloud status is Operational

DE1

BHS

DE

GRA

EU-SOUTH-MIL

AP-SOUTH-MUM

EU-WEST-PAR

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Public Cloud Components

Public Cloud

Public Cloud AI & Machine Learning || AI Deploy

Public Cloud AI & Machine Learning || AI Dashboard

BHS

GRA

Public Cloud AI & Machine Learning || AI Endpoint

Public Cloud AI & Machine Learning || AI Notebooks

BHS

GRA

Public Cloud AI & Machine Learning || AI Training

BHS

GRA

Public Cloud Compute - Instance || BHS

BHS1

BHS3

BHS5

BHS7

Public Cloud Compute - Instance || ERI

UK1

Public Cloud Compute - Instance || EU-SOUTH-MIL

EU-SOUTH-MIL-A

GRA2

EU-SOUTH-MIL-B

GRA4

EU-SOUTH-MIL-C

Public Cloud Compute - Instance || EU-WEST-PAR

EU-WEST-PAR-A

EU-WEST-PAR-B

EU-WEST-PAR-C

Public Cloud Compute - Instance || GRA

Public Cloud Compute-Instance || AP-SOUTH-MUM

GRA1

GRA3

GRA5

GRA7

GRA9

GRA11

GRA4

Public Cloud Compute - Instance || India

AP-SOUTH-MUM-1

Public Cloud Compute - Instance || LIM

DE1

Public Cloud Compute - Instance || RBX

RBX-A

Public Cloud Compute - Instance || SGP

SGP1

SGP2

Public Cloud Compute - Instance || SBG

SBG5

SBG7

SBG3

Public Cloud Compute - Instance || SYD

SYD1

AP-SOUTHEAST-SYD-2

Public Cloud Compute - Instance || USA

US-EAST-VA-1

US-WEST-OR-1

Public Cloud Compute - Instance || WAW

WAW1

Public Cloud Containers & Orchestration || Load Balancer

BHS5

AP-SOUTH-MUM

DE1