Pantheon Operations Status

Monitoring: As our investigation has continued, we have determined that a small number of customer sites — not one — were affected.

In each case, the site was first compromised through a weakness in its own application, then used to interact with platform services. We are working directly with the affected customers on cleanup and credential rotation, and we have added platform controls to restrict this activity and detection to identify it going forward.

The activity remains limited to the individual affected sites and their own data. We have found no evidence that any other customer's site or data was accessed.

What you can do: Keeping your site current is the most effective protection. Please update your CMS core, plugins, themes, and modules to the latest versions; remove plugins, themes, and modules you don't use; and delete sites you no longer need. If you notice unexpected code, deployments, or changes on your site, contact Pantheon Support.

We will continue to post updates here.

Monitoring: Beginning September 29, Pantheon identified malicious activity in which an attacker gained control of a customer website and used it to target platform resources.

Activity from the compromised site attempted to exploit a Linux kernel vulnerability (CVE-2026-53362) on platform application hosts, and some sites may have briefly experienced interruptions as a result.

We have taken the following actions:

• Disabled and deleted the affected site.
• Accelerated the operating-system and kernel updates already in progress, bringing application hosts to a version that addresses this vulnerability.
• Deployed additional platform protections and monitoring.

We have notified the affected customer directly. The compromise was limited to that single site; based on the information available to us, we have found no evidence of platform-wide data exfiltration or that this activity exposed data belonging to other customers. We are continuing to review platform activity and will update this advisory if that changes.

How to protect your site: Attackers most often gain control of a site through outdated or unmaintained code. Keeping your site current is the most effective protection. We strongly encourage all customers to keep CMS core, plugins, and themes fully updated, remove and delete sites and code you no longer use, and review user and credential access. If you notice unexpected code, deployments, or changes on your site, contact Pantheon Support.

We will post updates here as more information becomes available. If you have questions, please contact Pantheon Support.

Resolved: This incident on Pantheon Dashboard and workspace operations has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: We are continuing to investigate this issue.

Investigating: We are investigating an issue causing intermittent errors in the Pantheon Dashboard and some workspace operations. Customers may experience failed page loads or intermittent authorization errors when accessing the Dashboard or managing workspace resources.

Our Engineering team is actively reviewing the issue and working to restore normal functionality. We will provide another update within 1–3 hours, or sooner if more information becomes available. If you are unable to access the Dashboard and need urgent assistance, please contact [email protected].