Pantheon Operations Status

Resolved: This incident has been resolved, and full performance has been restored to the Dashboard, Workflow Operations, and Terminus Operations. Live hosted sites and uptime remained fully operational throughout this event.

Thank you for your patience while we worked to resolve this. If you encounter any further issues, please contact our Support team.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Our engineering team continues to make progress toward resolving the issue. Live hosted sites remain fully operational and are not affected.

Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.

Identified: The necessary backend processes are still actively running to resolve the degraded performance. Our engineering team is continuing to monitor the progress.

Live hosted sites and uptime remain fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to work through the necessary backend processes to resolve the degraded performance. This work remains ongoing as expected.

Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to work through the necessary backend processes to resolve the issue. This work is progressing as expected, and live sites remain fully operational and are not affected.

Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to make progress toward resolving the issue. Live sites remain fully operational and are not affected.

We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.

Identified: Our engineering team is actively working to resolve this issue and continues to make progress.

Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.

Identified: We are still working through the necessary backend process to resolve this issue, which is expected to take some additional time.

Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.

Identified: Our Engineering team has identified the root cause of the degraded performance impacting the Dashboard, Workflow, and Terminus Operations. We are currently running a necessary backend process to resolve the issue, which will take some time to complete.

Live hosted sites and uptime remain fully operational and unaffected. We will provide our next update in 2 to 3 hours, or sooner if the situation changes.

Investigating: We are continuing to investigate this issue.

We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.

Investigating: Our internal monitoring has detected elevated error rates impacting Dashboard performance. A subset of users may experience degraded responsiveness or issues loading site environments. Live hosted sites and uptime remain fully operational and unaffected.

Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible. Need Immediate Assistance?

General concerns: Submit a ticket or reach out via Live Chat.

• If the Dashboard is inaccessible: Contact us directly at [email protected].
• We will provide another update within 30–60 minutes, or as soon as new information becomes available.

Thank you for your patience.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are actively observing internal graphs to ensure performance remains stable following recent measures.

Further updates will be provided in 2 to 3 hours, or sooner if new information becomes available.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Our team is currently in the process of applying measures. Investigation and monitoring remain ongoing.

We'll provide our next update in an hour, or sooner once the information is available.

Investigating: Investigation is still on-going. We'll provide our next update in an hour, or sooner once the information is available.

Investigating: We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks].

Our engineers are actively working on a fix. We’ll post progress updates regularly on this page.

We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.

Resolved: This incident has been resolved, and full performance has been restored to the Dashboard, Workflow Operations, and Terminus Operations. Live hosted sites and uptime remained fully operational throughout this event.

Thank you for your patience while we worked to resolve this. If you encounter any further issues, please contact our Support team.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Our engineering team continues to make progress toward resolving the issue. Live hosted sites remain fully operational and are not affected.

Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.

Identified: The necessary backend processes are still actively running to resolve the degraded performance. Our engineering team is continuing to monitor the progress.

Live hosted sites and uptime remain fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to work through the necessary backend processes to resolve the degraded performance. This work remains ongoing as expected.

Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to work through the necessary backend processes to resolve the issue. This work is progressing as expected, and live sites remain fully operational and are not affected.

Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to make progress toward resolving the issue. Live sites remain fully operational and are not affected.

We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.

Identified: Our engineering team is actively working to resolve this issue and continues to make progress.

Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.

Identified: We are still working through the necessary backend process to resolve this issue, which is expected to take some additional time.

Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.

Identified: Our Engineering team has identified the root cause of the degraded performance impacting the Dashboard, Workflow, and Terminus Operations. We are currently running a necessary backend process to resolve the issue, which will take some time to complete.

Live hosted sites and uptime remain fully operational and unaffected. We will provide our next update in 2 to 3 hours, or sooner if the situation changes.

Investigating: We are continuing to investigate this issue.

We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.

Investigating: Our internal monitoring has detected elevated error rates impacting Dashboard performance. A subset of users may experience degraded responsiveness or issues loading site environments. Live hosted sites and uptime remain fully operational and unaffected.

Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible. Need Immediate Assistance?

General concerns: Submit a ticket or reach out via Live Chat.

• If the Dashboard is inaccessible: Contact us directly at [email protected].
• We will provide another update within 30–60 minutes, or as soon as new information becomes available.

Thank you for your patience.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We identified an issue causing automated backups to fail. Our engineering team has deployed a fix for the underlying cause and is now monitoring backup workflows across the platform to confirm they complete successfully. Failed backups are expected to run successfully within the next 24 hours.

We'll share another update once we've confirmed full backup stability across affected sites.

Resolved: This incident has been resolved.

Monitoring: We are continuing to monitor for any further issues.

Monitoring: We are actively observing internal graphs to ensure performance remains stable following recent measures.

Further updates will be provided in 2 to 3 hours, or sooner if new information becomes available.

Monitoring: A fix has been implemented and we are monitoring the results.

Investigating: Our team is currently in the process of applying measures. Investigation and monitoring remain ongoing.

We'll provide our next update in an hour, or sooner once the information is available.

Investigating: Investigation is still on-going. We'll provide our next update in an hour, or sooner once the information is available.

Investigating: We are currently investigating degraded performance or failures in certain platform workflows, such as [clones, deploys, backups, or multidev environment creation]. This may affect your ability to [push code, create environments, or run scheduled tasks].

Our engineers are actively working on a fix. We’ll post progress updates regularly on this page.

We recommend pausing the use of [specific workflow, e.g., deploys to test] until the issue is resolved.

Resolved: This incident has been resolved, and full performance has been restored to the Dashboard, Workflow Operations, and Terminus Operations. Live hosted sites and uptime remained fully operational throughout this event.

Thank you for your patience while we worked to resolve this. If you encounter any further issues, please contact our Support team.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Our engineering team continues to make progress toward resolving the issue. Live hosted sites remain fully operational and are not affected.

Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.

Identified: The necessary backend processes are still actively running to resolve the degraded performance. Our engineering team is continuing to monitor the progress.

Live hosted sites and uptime remain fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to work through the necessary backend processes to resolve the degraded performance. This work remains ongoing as expected.

Live hosted sites and uptime are fully operational and are not affected. We will provide our next update within 4 to 5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to work through the necessary backend processes to resolve the issue. This work is progressing as expected, and live sites remain fully operational and are not affected.

Our next update will be provided within 4–5 hours, or sooner if significant new information becomes available.

Identified: Our engineering team continues to make progress toward resolving the issue. Live sites remain fully operational and are not affected.

We appreciate your patience while we restore full dashboard functionality. Our next update will be provided within 3 hours, or sooner if additional information becomes available.

Identified: Our engineering team is actively working to resolve this issue and continues to make progress.

Live sites remain fully operational and remain unaffected. We'll provide our next update in 3 hours, or sooner if there are any significant developments.

Identified: We are still working through the necessary backend process to resolve this issue, which is expected to take some additional time.

Live sites remain fully operational and unaffected. We'll provide our next update in 3 hours, or sooner if the situation changes.

Identified: Our Engineering team has identified the root cause of the degraded performance impacting the Dashboard, Workflow, and Terminus Operations. We are currently running a necessary backend process to resolve the issue, which will take some time to complete.

Live hosted sites and uptime remain fully operational and unaffected. We will provide our next update in 2 to 3 hours, or sooner if the situation changes.

Investigating: We are continuing to investigate this issue.

We have also received reports of degraded performance impacting Terminus Operations, which our Engineering team is now looking into alongside the Dashboard and Workflow issues. Live hosted sites and uptime remain fully operational and unaffected. We will provide another update as soon as more information becomes available.

Investigating: Our internal monitoring has detected elevated error rates impacting Dashboard performance. A subset of users may experience degraded responsiveness or issues loading site environments. Live hosted sites and uptime remain fully operational and unaffected.

Our Engineering team is actively investigating the issue to restore full functionality as quickly as possible. Need Immediate Assistance?

General concerns: Submit a ticket or reach out via Live Chat.

• If the Dashboard is inaccessible: Contact us directly at [email protected].
• We will provide another update within 30–60 minutes, or as soon as new information becomes available.

Thank you for your patience.