Pantheon Operations Status

Resolved: This incident has been resolved.

Monitoring: A fix has been deployed, and the Dashboard is now running normally with stable loading times.

Our Engineering team is monitoring the environment closely to ensure performance remains stable and to confirm the issue is completely resolved. We will provide a final update once the resolution is verified.

If you continue to experience any performance degradation, please contact us directly at [email protected].

Investigating: We are continuing to work on the Dashboard performance issues. The dashboard is operating normally. We are continuing to investigate the root cause. All live sites remain unaffected.

Our next update will be provided within the hour, or sooner as information becomes available. If you require urgent assistance, please contact [email protected].

Investigating: We are continuing to investigate this issue.

Investigating: We are continuing to investigate the root cause of the Dashboard performance issues. Users may continue to experience slow loading times or temporary timeouts. Live sites are unaffected.

We are actively working on a fix to restore normal operations. If you need immediate assistance and are unable to access support through the dashboard, please contact us at [email protected].

Investigating: We are currently experiencing an issue causing slow loading times and intermittent errors within the Pantheon Dashboard. All live sites remain fully operational and unaffected.

Our Engineering team is actively working to isolate the root cause and restore normal performance. We appreciate your patience as we resolve this deployment blocker.

If you require immediate assistance for general urgent concerns, please submit a support ticket or use live chat. In the event the Dashboard is inaccessible, please contact us directly at [email protected].

Resolved: This incident has been resolved.

Monitoring: A fix has been implemented and we are monitoring the results.

Identified: Our Engineering team has identified the root cause of the missing Git commit logs on Dev environments and is actively implementing a fix.

Please note this remains a Dashboard display issue only. All sites are fully operational, and CLI/Terminus deployments continue to process successfully.

We will provide another update within the next 1-2 hours.

Investigating: We are currently investigating an issue where Git commit logs and deployment histories are unavailable or failing to load on Dev environments.

Please be assured that this is a dashboard display issue only: Git pushes and deployments to Dev environments are still processing successfully via the command line (CLI) and Terminus, and all hosted sites remain fully operational.

Our Engineering team is actively working to determine the root cause of this display latency and restore Git commit visibility within the dashboard interface.

If you are experiencing any issues beyond these specific Git log displays, please reach out to Support via chat or ticket for immediate investigation.

We will provide another update within the next 1–2 hours or as soon as more details become available.