Proemion status is Operational

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DataPortal
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Web Service
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REST API
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Connection Service
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Device Activation Functions not available
Started 5 Nov 2025 09:11:10 (6 hours ago), still ongoing
Major Incident
Monitoring
Connection Service
DataPortal
Web Service
REST API

We are experiencing a local outage of the system linked to DataPlatform that serves for device activation processes like GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

The device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API are currently not possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

Our engineers are working on restoring the functionality.

Recently Resolved Incidents

REST API Version Change - Version 25.2.0 is discontinued - Version 25.7.0 is introduced
Started 30 Oct 2025 09:04:44 (6 days ago), resolved 30 Oct 2025 09:08:05 (6 days ago)
Incident without Impact
Resolved
REST API

REST API Version Change - Version 25.2.0 is discontinued - Version 25.7.0 is introduced

With the deployment scheduled during the maintenance time, our REST API will undergo a version change.

New Version: 25.7.0 is already active Previous Version: 25.2.0 is now deprecated and will be removed after July 2026 Discontinued Version: 24.7.0 will be removed with this Maintenance

Please refer to https://docs.proemion.com/api/ and https://docs.proemion.com/api/#2023-02-01 for details on the endpoints affected from change, deprecation and removal.

It is strongly recommended to adjust your REST API client implementations to use versioned endpoint URLs and to update to the latest version of our REST API.

Affected endpoints:

All versions of GET /machinesLifecycle/provisionings/models prior to 25.2.0. (Deprecated) https://docs.proemion.com/api/#api-Machine_Lifecycle-getMachinesLifecycleProvisioningsModels

All unchanged endpoints will also work when called with the versioned URL.

Proemion Outage Survival Guide

A step-by-step guide to help you survive a Proemion outage
NaN%

    Proemion Components

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    Proemion Data Web Access

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    Standard Portal
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    DataPortal
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    Device Activation Functions not available
    Started 5 Nov 2025 09:11:10 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    Connection Service
    DataPortal
    Web Service
    REST API

    We are experiencing a local outage of the system linked to DataPlatform that serves for device activation processes like GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

    The device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API are currently not possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

    Our engineers are working on restoring the functionality.

    Web Service
    Wed 29
    Thu 30
    Fri 31
    Sat 1
    Sun 2
    Mon 3
    Tue 4
    now
    Device Activation Functions not available
    Started 5 Nov 2025 09:11:10 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    Connection Service
    DataPortal
    Web Service
    REST API

    We are experiencing a local outage of the system linked to DataPlatform that serves for device activation processes like GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

    The device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API are currently not possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

    Our engineers are working on restoring the functionality.

    REST API
    Wed 29
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    Fri 31
    Sat 1
    Sun 2
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    Tue 4
    now
    REST API Version Change - Version 25.2.0 is discontinued - Version 25.7.0 is introduced
    Started 30 Oct 2025 09:04:44 (6 days ago), resolved 30 Oct 2025 09:08:05 (6 days ago)
    Incident without Impact
    Resolved
    REST API

    REST API Version Change - Version 25.2.0 is discontinued - Version 25.7.0 is introduced

    With the deployment scheduled during the maintenance time, our REST API will undergo a version change.

    New Version: 25.7.0 is already active Previous Version: 25.2.0 is now deprecated and will be removed after July 2026 Discontinued Version: 24.7.0 will be removed with this Maintenance

    Please refer to https://docs.proemion.com/api/ and https://docs.proemion.com/api/#2023-02-01 for details on the endpoints affected from change, deprecation and removal.

    It is strongly recommended to adjust your REST API client implementations to use versioned endpoint URLs and to update to the latest version of our REST API.

    Affected endpoints:

    All versions of GET /machinesLifecycle/provisionings/models prior to 25.2.0. (Deprecated) https://docs.proemion.com/api/#api-Machine_Lifecycle-getMachinesLifecycleProvisioningsModels

    All unchanged endpoints will also work when called with the versioned URL.

    Device Activation Functions not available
    Started 5 Nov 2025 09:11:10 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    Connection Service
    DataPortal
    Web Service
    REST API

    We are experiencing a local outage of the system linked to DataPlatform that serves for device activation processes like GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

    The device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API are currently not possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

    Our engineers are working on restoring the functionality.

    AEMP API
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    Proemion Machine Data Ingestion

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    Connection Service
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    Sat 1
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    now
    Device Activation Functions not available
    Started 5 Nov 2025 09:11:10 (6 hours ago), still ongoing
    Major Incident
    Monitoring
    Connection Service
    DataPortal
    Web Service
    REST API

    We are experiencing a local outage of the system linked to DataPlatform that serves for device activation processes like GoLive, Tariff Change, Contract Renewal and the hosting contract overview.

    The device activation functions (Go Live, Tariff Change, Renewals, Cancellation) on DataPortal and REST API are currently not possible. Also the hosting contract overview on Data Portal and REST API may not show all details.

    Our engineers are working on restoring the functionality.

    Data Processing
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    Proemion RealTime Dashboard

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    Proemion Reporting

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    Proemion Mobile Network Services

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    Scheduled E-Mail Reports
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