Gravity Payments status is Operational

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Gravity Payments emergepay

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Gravity Payments Processing Services

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Clover - Service Disruption
Started 31 Mar 2025 13:49:32 (2 days ago), resolved 1 Apr 2025 15:15:58 (17 hours ago)
Minor Incident
Resolved
emergepay
Processing Services

We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution.

If your device is prompting you for a passcode and you are unable to or you get an error when you attempt to enter it, please restart the device and then enter the passcode.

After the restart, if you are still having issues with the service, please contact our support team at [email protected] or by calling us at 866-701-4700.

NMI Gateway - Service Disruption
Started 31 Mar 2025 19:44:06 (2 days ago), resolved 31 Mar 2025 20:03:20 (1 day ago)
Minor Incident
Resolved
Processing Services

NMI Gateway is currently reporting connectivity issues that are impacting our service. We are working with NMI to mitigate the issue. If you are impacted, please retry any failed transactions.

If you are still having problems with the service, please contact our support team at [email protected] or by calling us at 866-701-4700.

Gravity Payments Outage Survival Guide

A step-by-step guide to help you survive a Gravity Payments outage
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    Gravity Payments Components

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    now

    Gravity Payments emergepay

    Wed 26
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    Mon 31
    Tue 1
    now
    Clover - Service Disruption
    Started 31 Mar 2025 13:49:32 (2 days ago), resolved 1 Apr 2025 15:15:58 (17 hours ago)
    Minor Incident
    Resolved
    emergepay
    Processing Services

    We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution.

    If your device is prompting you for a passcode and you are unable to or you get an error when you attempt to enter it, please restart the device and then enter the passcode.

    After the restart, if you are still having issues with the service, please contact our support team at [email protected] or by calling us at 866-701-4700.

    Gravity Payments Gravity Dashboard

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    Gravity Payments Gift Card Server

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    Gravity Payments Cloud Controllers

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    Gravity Payments EasyIntegrator API

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    Gravity Payments Processing Services

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    NMI Gateway - Service Disruption
    Started 31 Mar 2025 19:44:06 (2 days ago), resolved 31 Mar 2025 20:03:20 (1 day ago)
    Minor Incident
    Resolved
    Processing Services

    NMI Gateway is currently reporting connectivity issues that are impacting our service. We are working with NMI to mitigate the issue. If you are impacted, please retry any failed transactions.

    If you are still having problems with the service, please contact our support team at [email protected] or by calling us at 866-701-4700.

    Clover - Service Disruption
    Started 31 Mar 2025 13:49:32 (2 days ago), resolved 1 Apr 2025 15:15:58 (17 hours ago)
    Minor Incident
    Resolved
    emergepay
    Processing Services

    We are currently experiencing service interruptions with Clover devices that impact transaction processing. We are working with Clover to identify the cause of the issue and work toward resolution.

    If your device is prompting you for a passcode and you are unable to or you get an error when you attempt to enter it, please restart the device and then enter the passcode.

    After the restart, if you are still having issues with the service, please contact our support team at [email protected] or by calling us at 866-701-4700.