Instaclustr status is Operational

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Instaclustr Support Portal

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Recently Resolved Incidents

Support Email Unavailable
Started 13 Nov 2026 01:10:15 (1 day ago), resolved 13 Nov 2026 20:18:43 (14 hours ago)
Minor Incident
Resolved
Support Portal

We are aware that some emails sent to the [email protected] address are not being received by our team, related to an upstream provider issue. We apologise for any inconvenience caused.

New and existing customer clusters are unaffected. The Management Console, Cluster Management API, Monitoring API and Prometheus API are operational.

Additional details will be provided as they become available. If you have an urgent matter, please reach out via the Live Chat feature on our console or create a ticket via support.instaclustr.com.

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    Support Email Unavailable
    Started 13 Nov 2026 01:10:15 (1 day ago), resolved 13 Nov 2026 20:18:43 (14 hours ago)
    Minor Incident
    Resolved
    Support Portal

    We are aware that some emails sent to the [email protected] address are not being received by our team, related to an upstream provider issue. We apologise for any inconvenience caused.

    New and existing customer clusters are unaffected. The Management Console, Cluster Management API, Monitoring API and Prometheus API are operational.

    Additional details will be provided as they become available. If you have an urgent matter, please reach out via the Live Chat feature on our console or create a ticket via support.instaclustr.com.

    Instaclustr Prometheus API

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    Instaclustr API Documentation (Powered by Redocly)

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