Instaclustr status is Operational

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Active Incidents

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Recently Resolved Incidents

403 Forbidden errors when accessing Cluster-Level Prometheus Monitoring Queries
Started 16 Jul 2026 04:34:56 (11 hours ago), resolved 16 Jul 2026 09:48:05 (6 hours ago)
Critical Incident
Resolved
Monitoring API

We are currently investigating an issue causing cluster level Prometheus monitoring query requests to be incorrectly blocked with a 403 error. Other Prometheus monitoring queries are unaffected. Our team is actively working to resolve the issue, and we apologise for any inconvenience caused.

The Management Console, Cluster Management API and Monitoring API are still operational.

We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

Instaclustr Outage Survival Guide

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    403 Forbidden errors when accessing Cluster-Level Prometheus Monitoring Queries
    Started 16 Jul 2026 04:34:56 (11 hours ago), resolved 16 Jul 2026 09:48:05 (6 hours ago)
    Critical Incident
    Resolved
    Monitoring API

    We are currently investigating an issue causing cluster level Prometheus monitoring query requests to be incorrectly blocked with a 403 error. Other Prometheus monitoring queries are unaffected. Our team is actively working to resolve the issue, and we apologise for any inconvenience caused.

    The Management Console, Cluster Management API and Monitoring API are still operational.

    We will provide updates as soon as they become available. If you have an urgent matter, please reach out to us via the support portal (support.instaclustr.com) or email ([email protected]).

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