PayTrace status is Operational

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NGT TDC (NPT)
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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

No active incidents

Recently Resolved Incidents

Communication Errors Impacting NGT Processing
Started 20 Feb 2025 16:29:41 (1 day ago), resolved 20 Feb 2025 17:08:22 (1 day ago)
Major Incident
Resolved
NGT TDC (NPT)

We want to inform you that PayTrace has identified communication errors that are affecting the ability to process transactions on the NGT Processing platform. After reaching out to NGT, it has been confirmed that the issue is on their end. The NGT team is currently mobilizing all resources and is actively working to resolve the issue.

We appreciate your patience during this time and will keep you updated as soon as they are back up and fully operational. Thank you for your understanding.

PayTrace Outage Survival Guide

A step-by-step guide to help you survive a PayTrace outage
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    PayTrace Components

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    PayTrace Transactional Processing

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    Traditional
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    EMV
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    Checks
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    PayTrace Go App
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    PayTrace JSON API

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    PayTrace Virtual Terminal

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    PayTrace Traditional API & Secure Checkout

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    PayTrace Reports - Billing | Invoicing

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    PayTrace Branded Site

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    PayTrace Documentation

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    PayTrace 5-Star Support

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    PayTrace Processing Networks

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    TSYS (Vital)
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    Global Payments (GBL)
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    First Data North (FDT)
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    NGT TDC (NPT)
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    Communication Errors Impacting NGT Processing
    Started 20 Feb 2025 16:29:41 (1 day ago), resolved 20 Feb 2025 17:08:22 (1 day ago)
    Major Incident
    Resolved
    NGT TDC (NPT)

    We want to inform you that PayTrace has identified communication errors that are affecting the ability to process transactions on the NGT Processing platform. After reaching out to NGT, it has been confirmed that the issue is on their end. The NGT team is currently mobilizing all resources and is actively working to resolve the issue.

    We appreciate your patience during this time and will keep you updated as soon as they are back up and fully operational. Thank you for your understanding.

    Magensa (MAG)
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    Payliance TransfusionBOC (CYBR)
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    Sage Payment Solutions (EFT)
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    EPX
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