PayTrace status is Operational

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Traditional
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PayTrace Virtual Terminal

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PayTrace Branded Site

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

Possible Performance Issues
Started 4 Jun 2026 23:40:43 (3 days ago), resolved 5 Jun 2026 00:27:36 (3 days ago)
Minor Incident
Resolved
Branded Site

Our automated systems have detected possible performance issues with our PayTrace Email server. We're currently investigating and will provide more information soon as possible. The issue is preventing Multi Factor Authentication (MFA) codes from being sent via Email as well as Receipts and Password Reset Links.

Degraded Performance affecting paytrace.net and the Virtual Terminal
Started 3 Jun 2026 19:27:04 (4 days ago), resolved 3 Jun 2026 20:14:52 (4 days ago)
Minor Incident
Resolved
Virtual Terminal

Our systems have detected degraded performance affecting paytrace.net and the Virtual Terminal. During this time, you may experience slower than normal load times or processing delays.

Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

Degraded Performance affecting paytrace.net and the Virtual Terminal
Started 3 Jun 2026 18:37:51 (4 days ago), resolved 3 Jun 2026 18:54:01 (4 days ago)
Minor Incident
Resolved
Traditional
Virtual Terminal

Our systems have detected degraded performance affecting paytrace.net and the Virtual Terminal. During this time, you may experience slower than normal load times or processing delays.

Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

PayTrace Outage Survival Guide

A step-by-step guide to help you survive a PayTrace outage
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    PayTrace Components

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    PayTrace Transactional Processing

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    Traditional
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    Degraded Performance affecting paytrace.net and the Virtual Terminal
    Started 3 Jun 2026 18:37:51 (4 days ago), resolved 3 Jun 2026 18:54:01 (4 days ago)
    Minor Incident
    Resolved
    Traditional
    Virtual Terminal

    Our systems have detected degraded performance affecting paytrace.net and the Virtual Terminal. During this time, you may experience slower than normal load times or processing delays.

    Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

    EMV
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    Checks
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    PayTrace Go App
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    PayTrace JSON API

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    PayTrace Virtual Terminal

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    Degraded Performance affecting paytrace.net and the Virtual Terminal
    Started 3 Jun 2026 18:37:51 (4 days ago), resolved 3 Jun 2026 18:54:01 (4 days ago)
    Minor Incident
    Resolved
    Traditional
    Virtual Terminal

    Our systems have detected degraded performance affecting paytrace.net and the Virtual Terminal. During this time, you may experience slower than normal load times or processing delays.

    Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

    Degraded Performance affecting paytrace.net and the Virtual Terminal
    Started 3 Jun 2026 19:27:04 (4 days ago), resolved 3 Jun 2026 20:14:52 (4 days ago)
    Minor Incident
    Resolved
    Virtual Terminal

    Our systems have detected degraded performance affecting paytrace.net and the Virtual Terminal. During this time, you may experience slower than normal load times or processing delays.

    Our engineering team is actively investigating the root cause and working to restore full performance as quickly as possible. We apologize for any inconvenience and will provide another update as soon as we have more information.

    PayTrace Traditional API & Secure Checkout

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    PayTrace Reports - Billing | Invoicing

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    PayTrace Branded Site

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    Possible Performance Issues
    Started 4 Jun 2026 23:40:43 (3 days ago), resolved 5 Jun 2026 00:27:36 (3 days ago)
    Minor Incident
    Resolved
    Branded Site

    Our automated systems have detected possible performance issues with our PayTrace Email server. We're currently investigating and will provide more information soon as possible. The issue is preventing Multi Factor Authentication (MFA) codes from being sent via Email as well as Receipts and Password Reset Links.

    PayTrace Documentation

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    PayTrace 5-Star Support

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    PayTrace Processing Networks

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    TSYS (Vital)
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    Global Payments (GBL)
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    First Data North (FDT)
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    NGT TDC (NPT)
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    Magensa (MAG)
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    Payliance TransfusionBOC (CYBR)
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    Sage Payment Solutions (EFT)
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    EPX
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