Paystack status is Minor Service Outage

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Paystack Transactions

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Cards
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Pay with Transfer/EFT
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Virtual Account Numbers
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Mobile Money
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Direct Debit
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Paystack Dashboard

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Active Incidents

Nigeria: Direct Debit Downtime
Started 25 Aug 2025 10:48:24 (15 hours ago), still ongoing
Major Incident
Investigating
Direct Debit

We're currently experiencing a downtime with the Direct Debit channel due to an issue with our processing partner. As a result, attempts to link new bank accounts and charge already linked accounts may fail.

We are working with our processing partner to resolve the issue and will share updates as soon as possible.

Recently Resolved Incidents

Quick Download not working for balance and payouts exports on the dashboard
Started 22 Aug 2025 14:19:32 (3 days ago), resolved 25 Aug 2025 13:43:51 (12 hours ago)
Minor Incident
Resolved
Dashboard

We are currently investigating an incident where merchants unable to download their balance and payouts reports using the "Quick download" option. Receiving CSV exports via email is still working fine, so you can use that option as we address this issue.

Delay in Transfers and Direct Debit Transactions
Started 23 Aug 2025 18:01:18 (2 days ago), resolved 24 Aug 2025 06:38:09 (2 days ago)
Minor Incident
Resolved
Pay with Transfer/EFT
Virtual Account Numbers
Transfers
Direct Debit

Transfers to bank accounts in Nigeria may experience a delay due to a downtime with Nigeria's central Transfers Switch.

You might also experience:

  • Delays in confirming deposits for transactions, top-ups, and payments made to Virtual Account numbers.
  • Increased failures with Direct Debit transactions.

We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

[Nigeria] Access Bank Downtime
Started 22 Aug 2025 08:23:17 (4 days ago), resolved 22 Aug 2025 11:46:07 (4 days ago)
Minor Incident
Resolved
Cards
Transfers
Direct Debit

Access Bank is currently experiencing a downtime.

How does this affect you?

  • You may experience delays in Outward Transfers to Access Bank accounts
  • Card transactions with Access Bank cards may fail.
  • Direct Debit charges on Access Bank accounts may also fail.

We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

Ghana: MTN System Downtime
Started 21 Aug 2025 10:29:20 (5 days ago), resolved 22 Aug 2025 06:07:15 (4 days ago)
Minor Incident
Resolved
Mobile Money

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

[Nigeria] Access Bank Downtime
Started 21 Aug 2025 09:16:44 (5 days ago), resolved 21 Aug 2025 10:16:31 (5 days ago)
Minor Incident
Resolved
Cards
Transfers
Direct Debit

Access Bank is currently experiencing a downtime.

How does this affect you?

  • You may experience delays in Outward Transfers to Access Bank accounts
  • Card transactions with Access Bank cards may fail.
  • Direct Debit charges on Access Bank accounts may also fail.

We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

Ghana: MTN System Downtime
Started 17 Aug 2025 11:46:21 (9 days ago), resolved 19 Aug 2025 06:09:32 (7 days ago)
Critical Incident
Resolved
Mobile Money

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Paystack Outage Survival Guide

A step-by-step guide to help you survive a Paystack outage
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    Paystack Components

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    Paystack API

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    Paystack Transactions

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    Cards
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    [Nigeria] Access Bank Downtime
    Started 21 Aug 2025 09:16:44 (5 days ago), resolved 21 Aug 2025 10:16:31 (5 days ago)
    Minor Incident
    Resolved
    Cards
    Transfers
    Direct Debit

    Access Bank is currently experiencing a downtime.

    How does this affect you?

    • You may experience delays in Outward Transfers to Access Bank accounts
    • Card transactions with Access Bank cards may fail.
    • Direct Debit charges on Access Bank accounts may also fail.

    We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

    [Nigeria] Access Bank Downtime
    Started 22 Aug 2025 08:23:17 (4 days ago), resolved 22 Aug 2025 11:46:07 (4 days ago)
    Minor Incident
    Resolved
    Cards
    Transfers
    Direct Debit

    Access Bank is currently experiencing a downtime.

    How does this affect you?

    • You may experience delays in Outward Transfers to Access Bank accounts
    • Card transactions with Access Bank cards may fail.
    • Direct Debit charges on Access Bank accounts may also fail.

    We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

    Pay with Transfer/EFT
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    now
    Delay in Transfers and Direct Debit Transactions
    Started 23 Aug 2025 18:01:18 (2 days ago), resolved 24 Aug 2025 06:38:09 (2 days ago)
    Minor Incident
    Resolved
    Pay with Transfer/EFT
    Virtual Account Numbers
    Transfers
    Direct Debit

    Transfers to bank accounts in Nigeria may experience a delay due to a downtime with Nigeria's central Transfers Switch.

    You might also experience:

    • Delays in confirming deposits for transactions, top-ups, and payments made to Virtual Account numbers.
    • Increased failures with Direct Debit transactions.

    We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

    Virtual Account Numbers
    Tue 19
    Wed 20
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    Sat 23
    Sun 24
    Mon 25
    now
    Delay in Transfers and Direct Debit Transactions
    Started 23 Aug 2025 18:01:18 (2 days ago), resolved 24 Aug 2025 06:38:09 (2 days ago)
    Minor Incident
    Resolved
    Pay with Transfer/EFT
    Virtual Account Numbers
    Transfers
    Direct Debit

    Transfers to bank accounts in Nigeria may experience a delay due to a downtime with Nigeria's central Transfers Switch.

    You might also experience:

    • Delays in confirming deposits for transactions, top-ups, and payments made to Virtual Account numbers.
    • Increased failures with Direct Debit transactions.

    We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

    Mobile Money
    Tue 19
    Wed 20
    Thu 21
    Fri 22
    Sat 23
    Sun 24
    Mon 25
    now
    Ghana: MTN System Downtime
    Started 21 Aug 2025 10:29:20 (5 days ago), resolved 22 Aug 2025 06:07:15 (4 days ago)
    Minor Incident
    Resolved
    Mobile Money

    Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

    Ghana: MTN System Downtime
    Started 17 Aug 2025 11:46:21 (9 days ago), resolved 19 Aug 2025 06:09:32 (7 days ago)
    Critical Incident
    Resolved
    Mobile Money

    Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

    QR
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    USSD
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    Direct Debit
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    now
    [Nigeria] Access Bank Downtime
    Started 21 Aug 2025 09:16:44 (5 days ago), resolved 21 Aug 2025 10:16:31 (5 days ago)
    Minor Incident
    Resolved
    Cards
    Transfers
    Direct Debit

    Access Bank is currently experiencing a downtime.

    How does this affect you?

    • You may experience delays in Outward Transfers to Access Bank accounts
    • Card transactions with Access Bank cards may fail.
    • Direct Debit charges on Access Bank accounts may also fail.

    We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

    [Nigeria] Access Bank Downtime
    Started 22 Aug 2025 08:23:17 (4 days ago), resolved 22 Aug 2025 11:46:07 (4 days ago)
    Minor Incident
    Resolved
    Cards
    Transfers
    Direct Debit

    Access Bank is currently experiencing a downtime.

    How does this affect you?

    • You may experience delays in Outward Transfers to Access Bank accounts
    • Card transactions with Access Bank cards may fail.
    • Direct Debit charges on Access Bank accounts may also fail.

    We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

    Delay in Transfers and Direct Debit Transactions
    Started 23 Aug 2025 18:01:18 (2 days ago), resolved 24 Aug 2025 06:38:09 (2 days ago)
    Minor Incident
    Resolved
    Pay with Transfer/EFT
    Virtual Account Numbers
    Transfers
    Direct Debit

    Transfers to bank accounts in Nigeria may experience a delay due to a downtime with Nigeria's central Transfers Switch.

    You might also experience:

    • Delays in confirming deposits for transactions, top-ups, and payments made to Virtual Account numbers.
    • Increased failures with Direct Debit transactions.

    We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

    Nigeria: Direct Debit Downtime
    Started 25 Aug 2025 10:48:24 (15 hours ago), still ongoing
    Major Incident
    Investigating
    Direct Debit

    We're currently experiencing a downtime with the Direct Debit channel due to an issue with our processing partner. As a result, attempts to link new bank accounts and charge already linked accounts may fail.

    We are working with our processing partner to resolve the issue and will share updates as soon as possible.

    Apple Pay
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    Paystack Checkout

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    Paystack Dashboard

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    Quick Download not working for balance and payouts exports on the dashboard
    Started 22 Aug 2025 14:19:32 (3 days ago), resolved 25 Aug 2025 13:43:51 (12 hours ago)
    Minor Incident
    Resolved
    Dashboard

    We are currently investigating an incident where merchants unable to download their balance and payouts reports using the "Quick download" option. Receiving CSV exports via email is still working fine, so you can use that option as we address this issue.

    Paystack Transfers

    Tue 19
    Wed 20
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    Sat 23
    Sun 24
    Mon 25
    now
    [Nigeria] Access Bank Downtime
    Started 21 Aug 2025 09:16:44 (5 days ago), resolved 21 Aug 2025 10:16:31 (5 days ago)
    Minor Incident
    Resolved
    Cards
    Transfers
    Direct Debit

    Access Bank is currently experiencing a downtime.

    How does this affect you?

    • You may experience delays in Outward Transfers to Access Bank accounts
    • Card transactions with Access Bank cards may fail.
    • Direct Debit charges on Access Bank accounts may also fail.

    We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

    [Nigeria] Access Bank Downtime
    Started 22 Aug 2025 08:23:17 (4 days ago), resolved 22 Aug 2025 11:46:07 (4 days ago)
    Minor Incident
    Resolved
    Cards
    Transfers
    Direct Debit

    Access Bank is currently experiencing a downtime.

    How does this affect you?

    • You may experience delays in Outward Transfers to Access Bank accounts
    • Card transactions with Access Bank cards may fail.
    • Direct Debit charges on Access Bank accounts may also fail.

    We're currently in contact with the bank to resolve this issue as quickly as possible, and we'll provide an update as soon as possible

    Delay in Transfers and Direct Debit Transactions
    Started 23 Aug 2025 18:01:18 (2 days ago), resolved 24 Aug 2025 06:38:09 (2 days ago)
    Minor Incident
    Resolved
    Pay with Transfer/EFT
    Virtual Account Numbers
    Transfers
    Direct Debit

    Transfers to bank accounts in Nigeria may experience a delay due to a downtime with Nigeria's central Transfers Switch.

    You might also experience:

    • Delays in confirming deposits for transactions, top-ups, and payments made to Virtual Account numbers.
    • Increased failures with Direct Debit transactions.

    We're working to resolve this issue as quickly as possible and will provide an update as soon as it has been resolved.

    Paystack Webhooks

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    Paystack Payment Page

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    Paystack Website

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