Paystack status is Operational

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Cards
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Mobile Money
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Direct Debit
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Paystack Checkout

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Paystack Dashboard

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
Started 28 Sep 2024 10:17:44 (10 months ago), still ongoing
Minor Incident
Investigating
Cards

Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

Thank you for your understanding.

Recently Resolved Incidents

Wix Integration Downtime
Started 14 Jul 2025 15:25:07 (2 days ago), resolved 14 Jul 2025 18:15:35 (2 days ago)
Major Incident
Resolved
Cards

Our partner, Wix, is currently experiencing issues with our integration on their platform, which is affecting merchants who use Paystack on their Wix websites. As a result, some customers are unable to complete payments at checkout.

We’re actively liaising with the Wix team to resolve the issue and restore full service as soon as possible. We’ll continue to share updates here as we learn more.

Nigeria: Direct Debit Downtime
Started 10 Jul 2025 17:24:32 (6 days ago), resolved 11 Jul 2025 10:12:03 (5 days ago)
Major Incident
Resolved
Direct Debit

We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account.

What does this mean for you?

  • Attempts to charge bank accounts via Direct Debit may fail.
  • Attempts to link bank accounts may also fail.

Next Steps: We're actively investigating and monitoring the situation and will provide updates as we receive more information.

Ghana: MTN System Downtime
Started 10 Jul 2025 10:46:10 (6 days ago), resolved 10 Jul 2025 12:17:04 (6 days ago)
Major Incident
Resolved
Mobile Money

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, customers are not getting PIN prompt at checkout. We're currently liaising with them to fix the issues and restore the service.

Nigeria: Unable to access Paystack's services via the Fiberone network
Started 8 Jul 2025 11:56:06 (8 days ago), resolved 9 Jul 2025 14:21:00 (7 days ago)
Minor Incident
Resolved
Checkout
Dashboard

Users on Fiberone's network in Lagos, Nigeria are currently unable to access Paystack's services, including the Dashboard and Checkout.

Our services are fully operational and accessible. In the meantime, you may consider using an alternative internet provider to access Paystack's services.

We are working with Fiberone to fix this issue as soon as possible.

We'll continue to monitor the situation closely and keep you updated.

Paystack Outage Survival Guide

A step-by-step guide to help you survive a Paystack outage
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    Paystack Components

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    Paystack API

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    Paystack Transactions

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    Cards
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    Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
    Started 28 Sep 2024 10:17:44 (10 months ago), still ongoing
    Minor Incident
    Investigating
    Cards

    Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

    Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

    Thank you for your understanding.

    Wix Integration Downtime
    Started 14 Jul 2025 15:25:07 (2 days ago), resolved 14 Jul 2025 18:15:35 (2 days ago)
    Major Incident
    Resolved
    Cards

    Our partner, Wix, is currently experiencing issues with our integration on their platform, which is affecting merchants who use Paystack on their Wix websites. As a result, some customers are unable to complete payments at checkout.

    We’re actively liaising with the Wix team to resolve the issue and restore full service as soon as possible. We’ll continue to share updates here as we learn more.

    Pay with Transfer/EFT
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    Virtual Account Numbers
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    Mobile Money
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    Ghana: MTN System Downtime
    Started 10 Jul 2025 10:46:10 (6 days ago), resolved 10 Jul 2025 12:17:04 (6 days ago)
    Major Incident
    Resolved
    Mobile Money

    Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, customers are not getting PIN prompt at checkout. We're currently liaising with them to fix the issues and restore the service.

    QR
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    USSD
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    Direct Debit
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    Nigeria: Direct Debit Downtime
    Started 10 Jul 2025 17:24:32 (6 days ago), resolved 11 Jul 2025 10:12:03 (5 days ago)
    Major Incident
    Resolved
    Direct Debit

    We are currently experiencing a downtime on the Direct Debit channel. As a result, you may encounter errors when attempting to debit an account.

    What does this mean for you?

    • Attempts to charge bank accounts via Direct Debit may fail.
    • Attempts to link bank accounts may also fail.

    Next Steps: We're actively investigating and monitoring the situation and will provide updates as we receive more information.

    Apple Pay
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    Paystack Checkout

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    Nigeria: Unable to access Paystack's services via the Fiberone network
    Started 8 Jul 2025 11:56:06 (8 days ago), resolved 9 Jul 2025 14:21:00 (7 days ago)
    Minor Incident
    Resolved
    Checkout
    Dashboard

    Users on Fiberone's network in Lagos, Nigeria are currently unable to access Paystack's services, including the Dashboard and Checkout.

    Our services are fully operational and accessible. In the meantime, you may consider using an alternative internet provider to access Paystack's services.

    We are working with Fiberone to fix this issue as soon as possible.

    We'll continue to monitor the situation closely and keep you updated.

    Paystack Dashboard

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    Nigeria: Unable to access Paystack's services via the Fiberone network
    Started 8 Jul 2025 11:56:06 (8 days ago), resolved 9 Jul 2025 14:21:00 (7 days ago)
    Minor Incident
    Resolved
    Checkout
    Dashboard

    Users on Fiberone's network in Lagos, Nigeria are currently unable to access Paystack's services, including the Dashboard and Checkout.

    Our services are fully operational and accessible. In the meantime, you may consider using an alternative internet provider to access Paystack's services.

    We are working with Fiberone to fix this issue as soon as possible.

    We'll continue to monitor the situation closely and keep you updated.

    Paystack Transfers

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    Paystack Webhooks

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    Paystack Payment Page

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    Paystack Website

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