Paystack status is Partially Degraded Service

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Paystack Transactions

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Cards
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QR
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Paystack Transfers

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Active Incidents

Nigeria: Delayed Paystack Titan inward transfers
Started 3 Apr 2025 13:15:36 (10 hours ago), still ongoing
Minor Incident
Investigating
Pay with Transfer/EFT
Transfers

We're currently experiencing delays with bank transfers to Paystack Titan accounts.

Our team is actively investigating the issue and working to resolve it as quickly as possible.

We'll share an update once it's been fully resolved.

Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
Started 28 Sep 2024 10:17:44 (6 months ago), still ongoing
Minor Incident
Investigating
Cards

Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

Thank you for your understanding.

Recently Resolved Incidents

South Africa: Capitec-issued card failing 3DS
Started 3 Apr 2025 21:17:31 (2 hours ago), resolved 3 Apr 2025 22:13:15 (1 hour ago)
Minor Incident
Resolved
Cards
QR

3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

South Africa: Increased rate of failure for Standard Bank issued cards
Started 2 Apr 2025 12:57:38 (1 day ago), resolved 2 Apr 2025 14:09:19 (1 day ago)
Minor Incident
Resolved
Cards
QR

We are seeing an increased rate of failure for 3DS transaction on cards issued by Standard Bank. The issue has been escalated to our third party partners.

South Africa: EFT Ozow payments failing
Started 1 Apr 2025 09:35:33 (3 days ago), resolved 1 Apr 2025 10:17:38 (3 days ago)
Major Incident
Resolved
Pay with Transfer/EFT

EFT Ozow payments have started failing again. We have identified a possible cause and we are working on getting a fix out.

South Africa: EFT Ozow transactions failing
Started 1 Apr 2025 05:59:04 (3 days ago), resolved 1 Apr 2025 08:29:36 (3 days ago)
Major Incident
Resolved
Pay with Transfer/EFT

We are currently experiencing failures when trying to transact via our EFT Ozow channel. The issue has been escalated to our third party partners.

Nigeria: Guaranty Trust Bank(GTBank) downtime
Started 31 Mar 2025 15:11:22 (3 days ago), resolved 1 Apr 2025 06:15:13 (3 days ago)
Minor Incident
Resolved
Cards
Pay with Transfer/EFT
Transfers

We are seeing an increase in failure rates on transfers to and on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end.

We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

South Africa: Increase in 3DS transaction failures
Started 30 Mar 2025 18:24:59 (4 days ago), resolved 30 Mar 2025 19:54:20 (4 days ago)
Major Incident
Resolved
Cards
QR

We're seeing an increase in 3DS transaction failures. We have escalated the issue to our 3rd party partners.

Nigeria: Delayed Transfers to Opay Accounts
Started 30 Mar 2025 08:05:07 (5 days ago), resolved 30 Mar 2025 16:09:30 (4 days ago)
Minor Incident
Resolved
Pay with Transfer/EFT
Transfers

Opay is currently experiencing a downtime, hence you might experience a delay in Outbound transfers to Opay accounts.

We're currently in contact with them to resolve this issue as quickly as possible and we'll provide an update as soon as it has been resolved.

Nigeria: Downtime on Verve transactions
Started 27 Mar 2025 12:23:06 (7 days ago), resolved 28 Mar 2025 09:25:31 (7 days ago)
Minor Incident
Resolved
Cards

We are seeing an increase in failure rates on transactions through Verve cards.

We have notified the Verve team and are working with them to resolve this issue as quickly as possible.

We will provide an update as soon as it has been resolved.

Paystack Outage Survival Guide

A step-by-step guide to help you survive a Paystack outage
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    Paystack Components

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    Paystack API

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    Paystack Transactions

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    Cards
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    South Africa: Increased rate of failure for Standard Bank issued cards
    Started 2 Apr 2025 12:57:38 (1 day ago), resolved 2 Apr 2025 14:09:19 (1 day ago)
    Minor Incident
    Resolved
    Cards
    QR

    We are seeing an increased rate of failure for 3DS transaction on cards issued by Standard Bank. The issue has been escalated to our third party partners.

    Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
    Started 28 Sep 2024 10:17:44 (6 months ago), still ongoing
    Minor Incident
    Investigating
    Cards

    Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

    Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

    Thank you for your understanding.

    Nigeria: Guaranty Trust Bank(GTBank) downtime
    Started 31 Mar 2025 15:11:22 (3 days ago), resolved 1 Apr 2025 06:15:13 (3 days ago)
    Minor Incident
    Resolved
    Cards
    Pay with Transfer/EFT
    Transfers

    We are seeing an increase in failure rates on transfers to and on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end.

    We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

    Nigeria: Downtime on Verve transactions
    Started 27 Mar 2025 12:23:06 (7 days ago), resolved 28 Mar 2025 09:25:31 (7 days ago)
    Minor Incident
    Resolved
    Cards

    We are seeing an increase in failure rates on transactions through Verve cards.

    We have notified the Verve team and are working with them to resolve this issue as quickly as possible.

    We will provide an update as soon as it has been resolved.

    South Africa: Increase in 3DS transaction failures
    Started 30 Mar 2025 18:24:59 (4 days ago), resolved 30 Mar 2025 19:54:20 (4 days ago)
    Major Incident
    Resolved
    Cards
    QR

    We're seeing an increase in 3DS transaction failures. We have escalated the issue to our 3rd party partners.

    South Africa: Capitec-issued card failing 3DS
    Started 3 Apr 2025 21:17:31 (2 hours ago), resolved 3 Apr 2025 22:13:15 (1 hour ago)
    Minor Incident
    Resolved
    Cards
    QR

    3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

    Pay with Transfer/EFT
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    South Africa: EFT Ozow payments failing
    Started 1 Apr 2025 09:35:33 (3 days ago), resolved 1 Apr 2025 10:17:38 (3 days ago)
    Major Incident
    Resolved
    Pay with Transfer/EFT

    EFT Ozow payments have started failing again. We have identified a possible cause and we are working on getting a fix out.

    Nigeria: Guaranty Trust Bank(GTBank) downtime
    Started 31 Mar 2025 15:11:22 (3 days ago), resolved 1 Apr 2025 06:15:13 (3 days ago)
    Minor Incident
    Resolved
    Cards
    Pay with Transfer/EFT
    Transfers

    We are seeing an increase in failure rates on transfers to and on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end.

    We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

    Nigeria: Delayed Transfers to Opay Accounts
    Started 30 Mar 2025 08:05:07 (5 days ago), resolved 30 Mar 2025 16:09:30 (4 days ago)
    Minor Incident
    Resolved
    Pay with Transfer/EFT
    Transfers

    Opay is currently experiencing a downtime, hence you might experience a delay in Outbound transfers to Opay accounts.

    We're currently in contact with them to resolve this issue as quickly as possible and we'll provide an update as soon as it has been resolved.

    South Africa: EFT Ozow transactions failing
    Started 1 Apr 2025 05:59:04 (3 days ago), resolved 1 Apr 2025 08:29:36 (3 days ago)
    Major Incident
    Resolved
    Pay with Transfer/EFT

    We are currently experiencing failures when trying to transact via our EFT Ozow channel. The issue has been escalated to our third party partners.

    Nigeria: Delayed Paystack Titan inward transfers
    Started 3 Apr 2025 13:15:36 (10 hours ago), still ongoing
    Minor Incident
    Investigating
    Pay with Transfer/EFT
    Transfers

    We're currently experiencing delays with bank transfers to Paystack Titan accounts.

    Our team is actively investigating the issue and working to resolve it as quickly as possible.

    We'll share an update once it's been fully resolved.

    Virtual Account Numbers
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    Mobile Money
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    QR
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    South Africa: Increased rate of failure for Standard Bank issued cards
    Started 2 Apr 2025 12:57:38 (1 day ago), resolved 2 Apr 2025 14:09:19 (1 day ago)
    Minor Incident
    Resolved
    Cards
    QR

    We are seeing an increased rate of failure for 3DS transaction on cards issued by Standard Bank. The issue has been escalated to our third party partners.

    South Africa: Increase in 3DS transaction failures
    Started 30 Mar 2025 18:24:59 (4 days ago), resolved 30 Mar 2025 19:54:20 (4 days ago)
    Major Incident
    Resolved
    Cards
    QR

    We're seeing an increase in 3DS transaction failures. We have escalated the issue to our 3rd party partners.

    South Africa: Capitec-issued card failing 3DS
    Started 3 Apr 2025 21:17:31 (2 hours ago), resolved 3 Apr 2025 22:13:15 (1 hour ago)
    Minor Incident
    Resolved
    Cards
    QR

    3DS transactions are currently failing for Capitec-issued cards. The issue has been escalated to our 3rd-party partners.

    USSD
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    Direct Debit
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    Paystack Checkout

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    Paystack Dashboard

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    Paystack Transfers

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    Nigeria: Guaranty Trust Bank(GTBank) downtime
    Started 31 Mar 2025 15:11:22 (3 days ago), resolved 1 Apr 2025 06:15:13 (3 days ago)
    Minor Incident
    Resolved
    Cards
    Pay with Transfer/EFT
    Transfers

    We are seeing an increase in failure rates on transfers to and on Cards issued by Guaranty Trust Bank. This is due to a downtime on the Bank's end.

    We have notified the GTBank team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

    Nigeria: Delayed Transfers to Opay Accounts
    Started 30 Mar 2025 08:05:07 (5 days ago), resolved 30 Mar 2025 16:09:30 (4 days ago)
    Minor Incident
    Resolved
    Pay with Transfer/EFT
    Transfers

    Opay is currently experiencing a downtime, hence you might experience a delay in Outbound transfers to Opay accounts.

    We're currently in contact with them to resolve this issue as quickly as possible and we'll provide an update as soon as it has been resolved.

    Nigeria: Delayed Paystack Titan inward transfers
    Started 3 Apr 2025 13:15:36 (10 hours ago), still ongoing
    Minor Incident
    Investigating
    Pay with Transfer/EFT
    Transfers

    We're currently experiencing delays with bank transfers to Paystack Titan accounts.

    Our team is actively investigating the issue and working to resolve it as quickly as possible.

    We'll share an update once it's been fully resolved.

    Paystack Webhooks

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    Paystack Payment Page

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    Paystack Website

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