Paystack status is Partially Degraded Service

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Paystack Transactions

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Cards
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Mobile Money
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Paystack Transfers

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Active Incidents

Ghana: MTN System Downtime
Started 14 Sep 2025 19:15:06 (8 hours ago), still ongoing
Minor Incident
Investigating
Mobile Money

Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Recently Resolved Incidents

Nigeria: United Bank for Africa (UBA) Downtime
Started 14 Sep 2025 11:14:31 (16 hours ago), resolved 14 Sep 2025 13:47:43 (13 hours ago)
Minor Incident
Resolved
Cards

The scheduled maintenance by UBA is still ongoing. As a result, transactions on UBA-issued cards may continue to fail.

We’re in active contact with the bank and will provide updates as soon as we receive feedback.

We apologize for the inconvenience and appreciate your patience.

[Nigeria] Verve Card Downtime
Started 12 Sep 2025 17:48:41 (2 days ago), resolved 13 Sep 2025 09:32:33 (2 days ago)
Major Incident
Resolved
Cards

We are currently experiencing issues with processing Verve card transactions as a result of a downtime with a processing partner. As a result, attempts to make card payments with Verve cards may fail.

You can still receive payments using other cards, such as Mastercard or Visa. Other payment methods also remain unaffected.

We are in touch with our processing partner and are actively trying to resolve this. We will share an update once we have feedback from our partner.

South Africa: Transfers failing
Started 11 Sep 2025 12:43:18 (4 days ago), resolved 12 Sep 2025 08:09:04 (3 days ago)
Major Incident
Resolved
Transfers

Transfers in South Africa are currently failing. We have escalated the issue to our 3rd party partners.

Paystack Outage Survival Guide

A step-by-step guide to help you survive a Paystack outage
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    Paystack Components

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    Paystack API

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    Paystack Transactions

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    Cards
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    [Nigeria] Verve Card Downtime
    Started 12 Sep 2025 17:48:41 (2 days ago), resolved 13 Sep 2025 09:32:33 (2 days ago)
    Major Incident
    Resolved
    Cards

    We are currently experiencing issues with processing Verve card transactions as a result of a downtime with a processing partner. As a result, attempts to make card payments with Verve cards may fail.

    You can still receive payments using other cards, such as Mastercard or Visa. Other payment methods also remain unaffected.

    We are in touch with our processing partner and are actively trying to resolve this. We will share an update once we have feedback from our partner.

    Nigeria: United Bank for Africa (UBA) Downtime
    Started 14 Sep 2025 11:14:31 (16 hours ago), resolved 14 Sep 2025 13:47:43 (13 hours ago)
    Minor Incident
    Resolved
    Cards

    The scheduled maintenance by UBA is still ongoing. As a result, transactions on UBA-issued cards may continue to fail.

    We’re in active contact with the bank and will provide updates as soon as we receive feedback.

    We apologize for the inconvenience and appreciate your patience.

    Pay with Transfer/EFT
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    Virtual Account Numbers
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    Mobile Money
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    Ghana: MTN System Downtime
    Started 14 Sep 2025 19:15:06 (8 hours ago), still ongoing
    Minor Incident
    Investigating
    Mobile Money

    Our partner, MTN, is currently having a downtime on their platform, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

    QR
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    USSD
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    Apple Pay
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    Paystack Checkout

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    Paystack Dashboard

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    Paystack Transfers

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    South Africa: Transfers failing
    Started 11 Sep 2025 12:43:18 (4 days ago), resolved 12 Sep 2025 08:09:04 (3 days ago)
    Major Incident
    Resolved
    Transfers

    Transfers in South Africa are currently failing. We have escalated the issue to our 3rd party partners.

    Paystack Webhooks

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    Paystack Payment Page

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    Paystack Website

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