Paystack status is Minor Service Outage

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Paystack Transactions

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Cards
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Mobile Money
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Direct Debit
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Paystack Transfers

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Paystack Payment Page

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Active Incidents

Nigeria: Downtime on Zenith Bank Card Transactions
Started 13 Jun 2025 12:06:12 (1 day ago), still ongoing
Minor Incident
Investigating
Cards

We are seeing an increase in failure rates on cards issued by Zenith Bank. This is due to a downtime at the bank.

We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible

Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
Started 28 Sep 2024 10:17:44 (9 months ago), still ongoing
Minor Incident
Investigating
Cards

Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

Thank you for your understanding.

Recently Resolved Incidents

Ghana: MTN System Downtime
Started 10 Jun 2025 07:56:48 (4 days ago), resolved 11 Jun 2025 12:53:59 (3 days ago)
Major Incident
Resolved
Mobile Money

We're currently experiencing a downtime with our partner, MTN, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

Ghana: Downtime affecting transfers
Started 9 Jun 2025 12:18:45 (5 days ago), resolved 9 Jun 2025 17:53:13 (5 days ago)
Major Incident
Resolved
Transfers

Ghana’s Central Transfers Switch is currently experiencing an unexpected downtime. This is affecting transfers to bank accounts.

Please note, Mobile Money transfers are not affected.

We're currently liaising with them to fix the issues and restore the service.

Nigeria: Partial Downtime on Direct Debit
Started 3 Jun 2025 16:18:17 (11 days ago), resolved 9 Jun 2025 10:18:23 (5 days ago)
Minor Incident
Resolved
Direct Debit

We're currently experiencing a partial outage on Direct Debit. At the moment, account linking and the ability to debit a linked account is unstable.

Our team is actively investigating and working to restore full service as soon as possible. We'll share updates as we make progress.

Paystack Outage Survival Guide

A step-by-step guide to help you survive a Paystack outage
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    Paystack Components

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    Paystack API

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    Paystack Transactions

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    Cards
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    Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
    Started 28 Sep 2024 10:17:44 (9 months ago), still ongoing
    Minor Incident
    Investigating
    Cards

    Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

    Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

    Thank you for your understanding.

    Nigeria: Downtime on Zenith Bank Card Transactions
    Started 13 Jun 2025 12:06:12 (1 day ago), still ongoing
    Minor Incident
    Investigating
    Cards

    We are seeing an increase in failure rates on cards issued by Zenith Bank. This is due to a downtime at the bank.

    We have notified the Zenith bank team and are in close contact with them to resolve this issue as quickly as possible

    Pay with Transfer/EFT
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    Virtual Account Numbers
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    Mobile Money
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    Ghana: MTN System Downtime
    Started 10 Jun 2025 07:56:48 (4 days ago), resolved 11 Jun 2025 12:53:59 (3 days ago)
    Major Incident
    Resolved
    Mobile Money

    We're currently experiencing a downtime with our partner, MTN, which is affecting mobile money transactions at the moment. As a result, most MTN transactions are failing. We're currently liaising with them to fix the issues and restore the service.

    QR
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    USSD
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    Direct Debit
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    now
    Nigeria: Partial Downtime on Direct Debit
    Started 3 Jun 2025 16:18:17 (11 days ago), resolved 9 Jun 2025 10:18:23 (5 days ago)
    Minor Incident
    Resolved
    Direct Debit

    We're currently experiencing a partial outage on Direct Debit. At the moment, account linking and the ability to debit a linked account is unstable.

    Our team is actively investigating and working to restore full service as soon as possible. We'll share updates as we make progress.

    Apple Pay
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    Paystack Checkout

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    Paystack Dashboard

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    Paystack Transfers

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    Ghana: Downtime affecting transfers
    Started 9 Jun 2025 12:18:45 (5 days ago), resolved 9 Jun 2025 17:53:13 (5 days ago)
    Major Incident
    Resolved
    Transfers

    Ghana’s Central Transfers Switch is currently experiencing an unexpected downtime. This is affecting transfers to bank accounts.

    Please note, Mobile Money transfers are not affected.

    We're currently liaising with them to fix the issues and restore the service.

    Paystack Webhooks

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    Paystack Payment Page

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    Paystack Website

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