Paystack status is Operational

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Cards
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Paystack Transfers

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Last updated 1 minute ago from official status page. Learn more
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Active Incidents

Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
Started 28 Sep 2024 10:17:44 (2 months ago), still ongoing
Minor Incident
Investigating
Cards

Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

Thank you for your understanding.

Recently Resolved Incidents

Ghana: Downtime on Transfers to CAL Bank
Started 5 Nov 2024 14:04:47 (16 days ago), resolved 18 Nov 2024 10:29:01 (3 days ago)
Major Incident
Resolved
Transfers

All Bank Transfers to CAL Bank accounts are failing due to an ongoing issue with the bank’s internal systems. CAL Bank & GhIPSS teams have been engaged to restore the service as quickly as possible. We will provide an update as soon as it has been resolved.

Nigeria: Guaranty Trust Bank (GTBANK) Downtime
Started 13 Nov 2024 10:10:51 (8 days ago), resolved 14 Nov 2024 10:31:39 (7 days ago)
Minor Incident
Resolved
Cards

We are seeing an increase in failure rates on Cards issued by Guaranty Trust Bank. This is due to an ongoing maintenance at the Bank.

We have notified the GTB team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

Paystack Outage Survival Guide

A step-by-step guide to help you survive a Paystack outage
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    Paystack Components

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    Paystack API

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    Paystack Transactions

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    Cards
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    Nigeria: Scheduled Maintenance Notice: Guaranty Trust Bank (GTB)
    Started 28 Sep 2024 10:17:44 (2 months ago), still ongoing
    Minor Incident
    Investigating
    Cards

    Guaranty Trust Bank (GTB) will be conducting planned emergency maintenance from 9:00 PM WAT on 28th September to 3:00 AM WAT on 29th September 2024.

    Impact on You: During this maintenance window, there may be periods when payments from customers using GTB cards will be temporarily unavailable. However, you will still be able to accept payments from customers using other cards without any disruption.

    Thank you for your understanding.

    Nigeria: Guaranty Trust Bank (GTBANK) Downtime
    Started 13 Nov 2024 10:10:51 (8 days ago), resolved 14 Nov 2024 10:31:39 (7 days ago)
    Minor Incident
    Resolved
    Cards

    We are seeing an increase in failure rates on Cards issued by Guaranty Trust Bank. This is due to an ongoing maintenance at the Bank.

    We have notified the GTB team and are in close contact with them to resolve this issue as quickly as possible, we will provide an update as soon as it has been resolved.

    Pay with Transfer/EFT
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    Virtual Account Numbers
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    Mobile Money
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    QR
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    USSD
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    Direct Debit
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    Paystack Checkout

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    Paystack Dashboard

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    Paystack Transfers

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    Ghana: Downtime on Transfers to CAL Bank
    Started 5 Nov 2024 14:04:47 (16 days ago), resolved 18 Nov 2024 10:29:01 (3 days ago)
    Major Incident
    Resolved
    Transfers

    All Bank Transfers to CAL Bank accounts are failing due to an ongoing issue with the bank’s internal systems. CAL Bank & GhIPSS teams have been engaged to restore the service as quickly as possible. We will provide an update as soon as it has been resolved.

    Paystack Webhooks

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    Paystack Payment Page

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    Paystack Website

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    Paystack Alternatives

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    Azupay api

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    Azupay External NPP Network

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    NEW: Payment registration, payTo payment initiation and account inquiries issues - [incident first identified 21 November /1:25PM in AEST/AEDT timezone])
    Started 21 Nov 2024 02:32:55 (6 hours ago), still ongoing
    Major Incident
    Identified
    External NPP Network

    We are aware of issues in processing payID registrations, account inquiries and payTo payment initiations. We are currently investigating the impact and will provide a detailed update as soon as one becomes available. This is an upstream issue with our banking partner and we are working with their team for a resolution as soon as possible.

    Payment Requests and Payments are not believed to currently be affected.

    Please do subscribe to our status page for the latest and most accurate information.

    We apologise for the inconvenience caused.

    See all
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    Nets Easy Checkout

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    Disturbance on MitID - INC0669278
    Started 24 Sep 2024 07:04:36 (2 months ago), still ongoing
    Minor Incident
    Monitoring
    Nets Easy Checkout

    We investigating an issue with elevated rejections on Nets Easy using MitID.

    See all
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    Neteller Merchant Portal
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    Service Disruption-Neteller Merchant Portal
    Started 24 Oct 2024 07:08:15 (28 days ago), still ongoing
    Minor Incident
    Investigating
    Neteller Merchant Portal

    We are investigating potential issue with the service mentioned below and apologize for the impact this might have on your business.

    Further updates will follow.

    MIM Paysafe

    PXP Webhost API
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    PXP Webhost API Service Disruption
    Started 11 Nov 2024 06:27:24 (10 days ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

    PXP Webhost API Service Disruption
    Started 1 Oct 2024 15:41:24 (2 months ago), still ongoing
    Major Incident
    Investigating
    PXP Webhost API

    We are investigating a potential issue with our PXP Webhost API and apologize for the impact this might have on your business.

    Further updates will follow.

    SRO Paysafe

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    PayU Latam Colombia Payment Processing

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    Credibanco Visa
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    Degradation with Payment CREDIBANCO COLOMBIA
    Started 20 Nov 2024 11:36:20 (21 hours ago), still ongoing
    Major Incident
    Investigating
    Credibanco Visa
    Credibanco Mastercard

    Dear Customer

    Since 06:00 GMT - 5 we are having problems with CREDIBANCO in COLOMBIA for PayU platform, declined transactions increased with response codes like ENTITY_DECLINED, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

    A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing.

    Sincerely, PayU customer service.

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