Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Partially Degraded Service
Central 1 Payment Services
Central 1 Digital Banking Services
Central 1 Incident Alerting
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Active Incidents
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)
Recently Resolved Incidents
Credit unions have confirmed that the cash ordering domination drop-down remains blank even after using a fresh browser when placing an order.
If your order is urgent, please use the ServiceNow cash ordering form.
Our supplier is investigating, and we will have an update by 10 a.m. PT\1 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press
Central 1 is aware that the cash ordering domination drop-down is blank in the application when placing an order.
If your order is urgent, please use the ServiceNow cash ordering form.
Our supplier is investigating, and we will have an update by 10 a.m. PT\1 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press
Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
PPJV (the service provider for most credit unions in Alberta, Saskatchewan, and Manitoba) experienced internal AFT system issues and was unable to send Central 1 AFT files since the second exchange yesterday (June 24, 2026).
Central 1 has now received all the missing AFT files, and they will be processed in the next exchange at 3 p.m. PT (6.p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
Central 1 is aware that the cash ordering domination drop-down is blank in the application when placing an order.
If your order is urgent, please use the ServiceNow cash ordering form.
Our supplier is investigating, and we will have an update by 10 a.m. PT\1 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press
Credit unions have confirmed that the cash ordering domination drop-down remains blank even after using a fresh browser when placing an order.
If your order is urgent, please use the ServiceNow cash ordering form.
Our supplier is investigating, and we will have an update by 10 a.m. PT\1 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press
PPJV (the service provider for most credit unions in Alberta, Saskatchewan, and Manitoba) experienced internal AFT system issues and was unable to send Central 1 AFT files since the second exchange yesterday (June 24, 2026).
Central 1 has now received all the missing AFT files, and they will be processed in the next exchange at 3 p.m. PT (6.p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Treasury Services
Central 1 Digital Banking Services
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)
Central 1 Incident Alerting
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)