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Active Incidents

INC210368 - Branch and Corporate Capture Access Issues
Started 14 Oct 2025 15:09:42 (30 minutes ago), still ongoing
Minor Incident
Investigating
Payment Services

Some clients are receiving a Bad Gateway error message when trying to access Branch Capture or Corporate Capture. Other clients are able to access but the service is very slow. Our technical team is actively investigating this incident.

Keeping you informed during this incident is important to us. We’ll share another update with you by 10 a.m. PT (1 p.m. ET), or as soon as we have significant developments to report on. Thank you for your patience.

Central 1 - [email protected] - 1.888.889.7878, press 1

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    INC210368 - Branch and Corporate Capture Access Issues
    Started 14 Oct 2025 15:09:42 (30 minutes ago), still ongoing
    Minor Incident
    Investigating
    Payment Services

    Some clients are receiving a Bad Gateway error message when trying to access Branch Capture or Corporate Capture. Other clients are able to access but the service is very slow. Our technical team is actively investigating this incident.

    Keeping you informed during this incident is important to us. We’ll share another update with you by 10 a.m. PT (1 p.m. ET), or as soon as we have significant developments to report on. Thank you for your patience.

    Central 1 - [email protected] - 1.888.889.7878, press 1

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