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Recently Resolved Incidents

INC214547 - CIBC missed this morning's AFT exchange
Started 29 Dec 2025 15:32:47 (2 hours ago), resolved 29 Dec 2025 16:25:17 (2 hours ago)
Incident without Impact
Resolved
Payment Services

Payments Canada advised Central 1 that CIBC experienced internal system issues this morning and failed to send AFT files in the morning exchange.

Credit and Debit CAD and USD items from CIBC were not included in this morning's AFT files.

The estimated recovery time is unknown. Follow-up communications will be distributed as new information becomes available from Payments Canada or once the situation is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

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    INC214547 - CIBC missed this morning's AFT exchange
    Started 29 Dec 2025 15:32:47 (2 hours ago), resolved 29 Dec 2025 16:25:17 (2 hours ago)
    Incident without Impact
    Resolved
    Payment Services

    Payments Canada advised Central 1 that CIBC experienced internal system issues this morning and failed to send AFT files in the morning exchange.

    Credit and Debit CAD and USD items from CIBC were not included in this morning's AFT files.

    The estimated recovery time is unknown. Follow-up communications will be distributed as new information becomes available from Payments Canada or once the situation is resolved.

    Central 1 - [email protected] - 1.888.889.7878, press 1

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