Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Treasury Services
Active Incidents
No active incidents
Recently Resolved Incidents
Please be advised that following Interac’s database upgrade (CHG166896), an active incident is still open which is impacting two services:
- Incoming autodeposits for version 3.4 using ISO 8583 (version 3.5 is not affected) - Autodeposits are currently pending in OAS with 'Processing Autodeposit' status.
- All scheduled and recurring e‑Transfers scheduled for today
Interac is actively working to resolve the issue. We will share further updates as soon as they become available.
T 888 889 7878 Option 1 [email protected]
Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time.
We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time.
We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied.
Central 1 - [email protected] - 1.888.889.7878, press 1
Please be advised that following Interac’s database upgrade (CHG166896), an active incident is still open which is impacting two services:
- Incoming autodeposits for version 3.4 using ISO 8583 (version 3.5 is not affected) - Autodeposits are currently pending in OAS with 'Processing Autodeposit' status.
- All scheduled and recurring e‑Transfers scheduled for today
Interac is actively working to resolve the issue. We will share further updates as soon as they become available.
T 888 889 7878 Option 1 [email protected]
Central 1 Treasury Services
Central 1 is aware that wire charges for December 29, 30, and 31, 2025 were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied at January 2026 month-end. No action is required from clients at this time.
We apologize for the inconvenience this may cause and appreciate your understanding as we ensure charges are accurately applied.
Central 1 - [email protected] - 1.888.889.7878, press 1