Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
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Active Incidents
No active incidents
Recently Resolved Incidents
Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available.
Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file.
We will provide an update by 10:00 a.m. PT (1:00 p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 would like to advise that Telus is currently experiencing delays in processing bill payment trace requests. The impacted billers are: Telus Communications, Telus Mobility Inc, Telus Quebec and Telus Services Inc.
At this time, the Central 1 Bill Payment tracing team will not be submitting 2nd and 3rd requests for any Telus traces as per their request. Telus expects to have the backlog cleared by mid-July.
We appreciate your understanding and cooperation.
If you have any urgent concerns, please feel free to contact the bill payment tracing department at [email protected].
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 would like to advise that Telus is currently experiencing delays in processing bill payment trace requests. The impacted billers are: Telus Communications, Telus Mobility Inc, Telus Quebec and Telus Services Inc.
At this time, the Central 1 Bill Payment tracing team will not be submitting 2nd and 3rd requests for any Telus traces as per their request. Telus expects to have the backlog cleared by mid-July.
We appreciate your understanding and cooperation.
If you have any urgent concerns, please feel free to contact the bill payment tracing department at [email protected].
Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available.
Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file.
We will provide an update by 10:00 a.m. PT (1:00 p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1