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Active Incidents

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Recently Resolved Incidents

INC193346 - Collabria Mastercard and Visa Payments Delayed - January 3 to 6
Started 13 Jan 2025 19:58:19 (4 days ago), resolved 16 Jan 2025 21:32:00 (1 day ago)
Incident without Impact
Resolved
Payment Services

Central 1 has been advise by Collabria that, due to issues with their internal system, all payments made to their Mastercard and Visa accounts between January 3 and January 6 have not yet been applied. Collabria is actively investigating the matter.

Once their system issues have been resolved, all delayed payments will be applied to accounts effective the original payment dates.

We will provide an update once Collabria has resolved their issues.

Central 1 – Support@central1.com – 1.888.889.7878, press 1

Central 1 Outage Survival Guide

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    INC193346 - Collabria Mastercard and Visa Payments Delayed - January 3 to 6
    Started 13 Jan 2025 19:58:19 (4 days ago), resolved 16 Jan 2025 21:32:00 (1 day ago)
    Incident without Impact
    Resolved
    Payment Services

    Central 1 has been advise by Collabria that, due to issues with their internal system, all payments made to their Mastercard and Visa accounts between January 3 and January 6 have not yet been applied. Collabria is actively investigating the matter.

    Once their system issues have been resolved, all delayed payments will be applied to accounts effective the original payment dates.

    We will provide an update once Collabria has resolved their issues.

    Central 1 – Support@central1.com – 1.888.889.7878, press 1

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