Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Treasury Services
Active Incidents
No active incidents
Recently Resolved Incidents
Central 1 identified an issue in the bill payment Online Tracing (OLT) application where users encountered a proxy error when generating reports.
The incident has been fully resolved. Our team has worked diligently to address the issue, and all systems and services are now functioning as expected.
Central 1 - [email protected] - 1.888.889.7878, press 1.
Central 1 is currently investigating an issue with the "Accept" functionality in PaymentStream Direct (PSD) for incoming wires.
When attempting to use the “Accept” button on an incoming wire, users may encounter an error. The purpose of the “Accept” button is to reflect a status change in PSD, moving the wire from “Pending” to “Completed” once the credit union has posted the funds to a member’s account. This function does not affect the actual settlement of funds, which has already occurred when the wire enters PSD.
There is no impact to your members—funds have already been received and can be posted to member accounts as usual.
A fix is scheduled for deployment early next week, and we will continue to provide updates as we progress toward resolution.
We will provide our next update by Monday at 11:00 a.m. PT / 2:00 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 is currently investigating an issue with the "Accept" functionality in PaymentStream Direct (PSD) for incoming wires.
When attempting to use the “Accept” button on an incoming wire, users may encounter an error. The purpose of the “Accept” button is to reflect a status change in PSD, moving the wire from “Pending” to “Completed” once the credit union has posted the funds to a member’s account. This function does not affect the actual settlement of funds, which has already occurred when the wire enters PSD.
There is no impact to your members—funds have already been received and can be posted to member accounts as usual.
A fix is scheduled for deployment early next week, and we will continue to provide updates as we progress toward resolution.
We will provide our next update by Monday at 11:00 a.m. PT / 2:00 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 identified an issue in the bill payment Online Tracing (OLT) application where users encountered a proxy error when generating reports.
The incident has been fully resolved. Our team has worked diligently to address the issue, and all systems and services are now functioning as expected.
Central 1 - [email protected] - 1.888.889.7878, press 1.
Central 1 Treasury Services
Central 1 is currently investigating an issue with the "Accept" functionality in PaymentStream Direct (PSD) for incoming wires.
When attempting to use the “Accept” button on an incoming wire, users may encounter an error. The purpose of the “Accept” button is to reflect a status change in PSD, moving the wire from “Pending” to “Completed” once the credit union has posted the funds to a member’s account. This function does not affect the actual settlement of funds, which has already occurred when the wire enters PSD.
There is no impact to your members—funds have already been received and can be posted to member accounts as usual.
A fix is scheduled for deployment early next week, and we will continue to provide updates as we progress toward resolution.
We will provide our next update by Monday at 11:00 a.m. PT / 2:00 p.m. ET.
Central 1 - [email protected] - 1.888.889.7878, press 1
