Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Services
Central 1 Payment Services
Central 1 Treasury Services
Central 1 Digital Banking Services
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Active Incidents
No active incidents
Recently Resolved Incidents
Central 1 has advised Fiserv that we are experiencing latency processing incoming wires through their EPP service.
There is no impact on creating wires in PaymentStream Direct, and Central 1 has not observed any failed wires currently.
Fiserv has initiated an active investigation into the performance issue.
A further update will be provided within the next hour.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 is experiencing a gateway issue that has stopped processing all incoming and outgoing wires traffic.
Central 1’s 3rd-party supplier is working with IBM to resolve the gateway incident.
An update will be provided by 8:30 a.m. PT (11:30 a.m. ET)
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 received alerts starting around 4:20 p.m. PT (7:20 p.m. ET) for UCS service degradation (around 50% reduction in traffic), impacting e-Transfers, Bill Payments and Remote Deposit Capture (RDC) Payments Services, and login services (OIDC) to Digital Banking (Forge and MemberDirect).
The service degradation lasted from 4:17 TO 4:34 p.m. PT (7:17 to 7:34 p.m. ET) (17-minute degradation) when services recovered and have remained stable.
Central 1 teams are working on the assessing the point of failure and will continue to monitor for service stability throughout the evening. A postmortem will be completed within the next two weeks.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 received alerts starting around 4:20 p.m. PT (7:20 p.m. ET) for UCS service degradation (around 50% reduction in traffic), impacting e-Transfers, Bill Payments and Remote Deposit Capture (RDC) Payments Services, and login services (OIDC) to Digital Banking (Forge and MemberDirect).
The service degradation lasted from 4:17 TO 4:34 p.m. PT (7:17 to 7:34 p.m. ET) (17-minute degradation) when services recovered and have remained stable.
Central 1 teams are working on the assessing the point of failure and will continue to monitor for service stability throughout the evening. A postmortem will be completed within the next two weeks.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 has advised Fiserv that we are experiencing latency processing incoming wires through their EPP service.
There is no impact on creating wires in PaymentStream Direct, and Central 1 has not observed any failed wires currently.
Fiserv has initiated an active investigation into the performance issue.
A further update will be provided within the next hour.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Payment Services
Central 1 received alerts starting around 4:20 p.m. PT (7:20 p.m. ET) for UCS service degradation (around 50% reduction in traffic), impacting e-Transfers, Bill Payments and Remote Deposit Capture (RDC) Payments Services, and login services (OIDC) to Digital Banking (Forge and MemberDirect).
The service degradation lasted from 4:17 TO 4:34 p.m. PT (7:17 to 7:34 p.m. ET) (17-minute degradation) when services recovered and have remained stable.
Central 1 teams are working on the assessing the point of failure and will continue to monitor for service stability throughout the evening. A postmortem will be completed within the next two weeks.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 is experiencing a gateway issue that has stopped processing all incoming and outgoing wires traffic.
Central 1’s 3rd-party supplier is working with IBM to resolve the gateway incident.
An update will be provided by 8:30 a.m. PT (11:30 a.m. ET)
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 has advised Fiserv that we are experiencing latency processing incoming wires through their EPP service.
There is no impact on creating wires in PaymentStream Direct, and Central 1 has not observed any failed wires currently.
Fiserv has initiated an active investigation into the performance issue.
A further update will be provided within the next hour.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Treasury Services
Central 1 has advised Fiserv that we are experiencing latency processing incoming wires through their EPP service.
There is no impact on creating wires in PaymentStream Direct, and Central 1 has not observed any failed wires currently.
Fiserv has initiated an active investigation into the performance issue.
A further update will be provided within the next hour.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Digital Banking Services
Central 1 received alerts starting around 4:20 p.m. PT (7:20 p.m. ET) for UCS service degradation (around 50% reduction in traffic), impacting e-Transfers, Bill Payments and Remote Deposit Capture (RDC) Payments Services, and login services (OIDC) to Digital Banking (Forge and MemberDirect).
The service degradation lasted from 4:17 TO 4:34 p.m. PT (7:17 to 7:34 p.m. ET) (17-minute degradation) when services recovered and have remained stable.
Central 1 teams are working on the assessing the point of failure and will continue to monitor for service stability throughout the evening. A postmortem will be completed within the next two weeks.
Central 1 - [email protected] - 1.888.889.7878, press 1