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Recently Resolved Incidents

Resolved - INC207675 - LBC Duplicate AFT Items sent August 20th
Started 22 Aug 2025 18:43:20 (11 days ago), resolved 27 Aug 2025 13:01:27 (6 days ago)
Incident without Impact
Resolved
Payment Services

Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits.

If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.

Central 1 - [email protected] - 1.888.889.7878, option 1

Central 1 Outage Survival Guide

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    Resolved - INC207675 - LBC Duplicate AFT Items sent August 20th
    Started 22 Aug 2025 18:43:20 (11 days ago), resolved 27 Aug 2025 13:01:27 (6 days ago)
    Incident without Impact
    Resolved
    Payment Services

    Laurentian Bank (LBC) confirmed that they were unable to send error corrections for the duplicate AFT transactions issued in error on August 20. Instead, they sent a credit file to offset the duplicate debits.

    If none of these duplicate debits have been returned on your end, no further action will be required. If any duplicate debits have been returned, Central 1 will contact you directly to arrange settlement, as this would result in an outstanding credit.

    Central 1 - [email protected] - 1.888.889.7878, option 1

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