Central 1 status is Operational

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Central 1 Payment Services

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Active Incidents

INC205944 - ICPS Report for July 21 Incomplete
Started 22 Jul 2025 14:36:14 (2 hours ago), still ongoing
Incident without Impact
Investigating
Payment Services

The Central 1 team is actively investigating the incomplete ICPS report for July 21 to identify the root cause and assess the impact. We are conducting a thorough analysis of the systems involved.

We will provide an update by 9:30 am PT (12:30 pm ET) providing you with the latest information about the incident.

Central 1 - [email protected] - 1.888.889.7878, press 1

Recently Resolved Incidents

INC205867 - RESOLVED - Online Tracing (OLT) Not Available
Started 21 Jul 2025 14:07:21 (1 day ago), resolved 21 Jul 2025 14:26:04 (1 day ago)
Minor Incident
Resolved
Payment Services

The OLT is currently unavailable. When users attempt to access the application, they receive an error message "Service Unavailable".

We are actively investigating this outage and will provide an update by 8:30 am PT (11:30 am ET).

Central 1 - [email protected] - 1.888.889.7878, press 1

Central 1 Outage Survival Guide

A step-by-step guide to help you survive a Central 1 outage
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    Central 1 Components

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    Central 1 Services

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    Central 1 Payment Services

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    INC205867 - RESOLVED - Online Tracing (OLT) Not Available
    Started 21 Jul 2025 14:07:21 (1 day ago), resolved 21 Jul 2025 14:26:04 (1 day ago)
    Minor Incident
    Resolved
    Payment Services

    The OLT is currently unavailable. When users attempt to access the application, they receive an error message "Service Unavailable".

    We are actively investigating this outage and will provide an update by 8:30 am PT (11:30 am ET).

    Central 1 - [email protected] - 1.888.889.7878, press 1

    INC205944 - ICPS Report for July 21 Incomplete
    Started 22 Jul 2025 14:36:14 (2 hours ago), still ongoing
    Incident without Impact
    Investigating
    Payment Services

    The Central 1 team is actively investigating the incomplete ICPS report for July 21 to identify the root cause and assess the impact. We are conducting a thorough analysis of the systems involved.

    We will provide an update by 9:30 am PT (12:30 pm ET) providing you with the latest information about the incident.

    Central 1 - [email protected] - 1.888.889.7878, press 1

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