Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
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Active Incidents
Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
Recently Resolved Incidents
PPJV (the service provider for most credit unions in Alberta, Saskatchewan, and Manitoba) experienced internal AFT system issues and was unable to send Central 1 AFT files since the second exchange yesterday (June 24, 2026).
Central 1 has now received all the missing AFT files, and they will be processed in the next exchange at 3 p.m. PT (6.p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available.
Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file.
We will provide an update by 10:00 a.m. PT (1:00 p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 is aware that the AIBC0624 file is currently unavailable on the FTP server. This issue does not impact Ontario credit unions, as the AIOC report remains available.
Our technical support team is actively investigating. In the meantime, the same information can be accessed via the CDJ report within the DAIL file.
We will provide an update by 10:00 a.m. PT (1:00 p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
PPJV (the service provider for most credit unions in Alberta, Saskatchewan, and Manitoba) experienced internal AFT system issues and was unable to send Central 1 AFT files since the second exchange yesterday (June 24, 2026).
Central 1 has now received all the missing AFT files, and they will be processed in the next exchange at 3 p.m. PT (6.p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 has been advised that Manitoba Hydro experienced internal technical issues which have resulted a delay in applying bill payments made on June 9, 12, 13, 14 and 15. The issue is expected to be resolved today and the payments will be applied to the clients' accounts tomorrow. Customers can reach out to Manitoba Hydro's Customer Engagement Center at 204-480-5900. Central 1 is actively working with the biller and will provide another update once we have confirmation all bill payments have been posted.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].