Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Digital Banking Services
Central 1 Incident Alerting
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Active Incidents
Due to a file transmission issue, EDI bill payments for July 11 to billers using TD Canada Trust (TD Bank) have been delayed. We are actively working with TD Bank and will advise once the payments have been processed.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)
Recently Resolved Incidents
Please be advised that the deployment of MDB, Forge Commercial, and CAS Online Release 527+528 (CHG170133), previously scheduled for Tuesday July 14, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as planned and has been delayed.
The release is currently being rescheduled. We will provide an update with the new deployment date and time as soon as it has been confirmed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions, please contact:
Central 1 - [email protected] - 1.888.889.7878, option 2
Central 1 is aware that the OREC0707 file is delayed and not in the FTP directories. We are working on having the file available as soon as possible.
An update will be provided by 9 am PT (12 pm ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 is aware that the OREC0707 file is delayed and not in the FTP directories. We are working on having the file available as soon as possible.
An update will be provided by 9 am PT (12 pm ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Due to a file transmission issue, EDI bill payments for July 11 to billers using TD Canada Trust (TD Bank) have been delayed. We are actively working with TD Bank and will advise once the payments have been processed.
If you have any questions regarding this matter, please contact the Central 1 Bill Payment Operations team at [email protected].
Central 1 Treasury Services
Central 1 Digital Banking Services
Please be advised that the deployment of MDB, Forge Commercial, and CAS Online Release 527+528 (CHG170133), previously scheduled for Tuesday July 14, 2026 at 1 a.m. PT (4 a.m. ET), did not occur as planned and has been delayed.
The release is currently being rescheduled. We will provide an update with the new deployment date and time as soon as it has been confirmed. We apologize for any inconvenience this may cause and appreciate your patience and understanding. If you have any questions, please contact:
Central 1 - [email protected] - 1.888.889.7878, option 2
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)
Central 1 Incident Alerting
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)