Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Treasury Services
Central 1 Digital Banking Services
Active Incidents
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878
Recently Resolved Incidents
Globex 2000 has notified Central1 they are experiencing system issues and users are receiving a “User has been disabled” or "Error. No branches assigned. Please contact administrator" message when trying to access the FX Notes application.
Central 1 and Globex 2000 are investigating and we will provide an update by 2 p.m. PT (5 p.m. ET) or sooner if the incident is resolved.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 experienced a service disruption on e-Transfer version 3.5 (ISO 20022) between 7:35 pm PT (10:35 pm ET) and 8:47 pm PT (11:47 m ET) that would have affected all transactions. Service has since been restored. Autodeposits received during that time will automatically be retried, requiring no further action. There was no impact to 3.4/ISO8583 transactions.
We apologize for any inconvenience caused by this service interruption.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 experienced a service disruption on e-Transfer version 3.5 (ISO 20022) between 7:35 pm PT (10:35 pm ET) and 8:47 pm PT (11:47 m ET) that would have affected all transactions. Service has since been restored. Autodeposits received during that time will automatically be retried, requiring no further action. There was no impact to 3.4/ISO8583 transactions.
We apologize for any inconvenience caused by this service interruption.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Treasury Services
Globex 2000 has notified Central1 they are experiencing system issues and users are receiving a “User has been disabled” or "Error. No branches assigned. Please contact administrator" message when trying to access the FX Notes application.
Central 1 and Globex 2000 are investigating and we will provide an update by 2 p.m. PT (5 p.m. ET) or sooner if the incident is resolved.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Digital Banking Services
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878