Central 1 Status

Resolved: Inbound and outbound wires are now processing.

We are working to ensure that all the wires are processed by the end of today.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1 continues to coordinate with FiServ as they work through their User Interface (UI) issues

An update for this incident will be posted at 11 a.m. PT (2 p.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1 cannot access Fiserv's Enterprise Payments Platform (EPP) to process inbound and outbound wires.

Fiserv has been able to bring up its servers and is working on Central 1’s connection to EPP.

An update for this incident will be posted at 10 a.m. PT (1 p.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1’s 3rd party supplier (Fiserv) is working to roll back their security upgrade CHG160513 to resolve this incident.

An update for this incident will be posted at 9:30 a.m. PT (12:30 p.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1 is not able to send or receive wires.

The 3rd party supplier (Fiserv) is working to resolve this incident.

The PaymentStream Direct wires application is available for organizations to create wires.

An update for this incident will be posted at 7:30 a.m. PT (10:30 a.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Due to a security system upgrade completed this morning by a third-party supplier, Central 1 is currently unable to send or receive wires.

The supplier and Central 1 are working diligently to resolve this incident.

The PaymentStream Direct wires application is available for organizations to create wires.

An update for this incident will be posted at 6 a.m. PT (9 a.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Resolved: Inbound and outbound wires are now processing.

We are working to ensure that all the wires are processed by the end of today.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1 continues to coordinate with FiServ as they work through their User Interface (UI) issues

An update for this incident will be posted at 11 a.m. PT (2 p.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1 cannot access Fiserv's Enterprise Payments Platform (EPP) to process inbound and outbound wires.

Fiserv has been able to bring up its servers and is working on Central 1’s connection to EPP.

An update for this incident will be posted at 10 a.m. PT (1 p.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1’s 3rd party supplier (Fiserv) is working to roll back their security upgrade CHG160513 to resolve this incident.

An update for this incident will be posted at 9:30 a.m. PT (12:30 p.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Central 1 is not able to send or receive wires.

The 3rd party supplier (Fiserv) is working to resolve this incident.

The PaymentStream Direct wires application is available for organizations to create wires.

An update for this incident will be posted at 7:30 a.m. PT (10:30 a.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Investigating: Due to a security system upgrade completed this morning by a third-party supplier, Central 1 is currently unable to send or receive wires.

The supplier and Central 1 are working diligently to resolve this incident.

The PaymentStream Direct wires application is available for organizations to create wires.

An update for this incident will be posted at 6 a.m. PT (9 a.m. ET) or sooner if it is resolved.

Central 1 - [email protected] - 1.888.889.7878, press 1

Resolved: PCT and PCP environments are restored.

Investigating: Please advise that we are currently experiencing a server error in the PCT and PCP environment. An update will be sent out by 12:00 p.m. PT ( 3:00 p.m. ET) or sooner if the server error has been resolved.

[email protected] - 1.888.889.7878, option 2

Resolved: Please advise that the incident with OIDC login in the PCT environment has been resolved.

[email protected] - 1.888.889.7878, option 2

Investigating: Our team is continuing to work on the issue. We will provide our next update by 5 p.m. PT ( 8 p.m. ET) or sooner if service is restored.

[email protected] - 1.888.889.7878, option 2

Investigating: Please advise that we are currently experiencing an OIDC error in the PCT environment login. An update will be sent out by 02:00 p.m. PT ( 5:00 p.m. ET) or sooner if the server error has been resolved.

[email protected] - 1.888.889.7878, option 2

Resolved: The incident has been fully resolved. Our team has worked diligently to address the issue, and all systems and services are now functioning as expected. Thank you for your support and understanding as we worked towards a resolution.

[email protected] - 1.888.889.7878, option 2

Investigating: Please advise that we are currently experiencing a server error in the Prev-Comp-Test (PCT) environment. Our team is actively investigating to identify the root cause and assess the impact. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

An update will be sent out by 1:00 p.m. PT ( 4:00 p.m. ET) or sooner if the server error has been resolved.

[email protected] - 1.888.889.7878, option 2