Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Digital Banking Services
Central 1 Incident Alerting
Active Incidents
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878
Recently Resolved Incidents
Please be advised, OpenText is restarting Teamsite. This will cause a 2 minute full outage of the authoring/editing interface. This will have no impact on live sites (your customers or members will not be impacted).
[email protected] - 1.888.889.7878, option 2
The January 2026 MemberDirect Integrated Services Monthly report and the January 2026 MemberDirect Small Business Services Monthly Report were missing the Unique Logins that are found at the top bar of each of Web, Apple, Android. This was resolved yesterday at 14:32 PST. the root cause was that log data was missing on splunk for a few days, and platform reloaded the data and regenerated the reports for all CUs.
[email protected] - 1.888.889.7878, option 2
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 Treasury Services
Central 1 Digital Banking Services
The January 2026 MemberDirect Integrated Services Monthly report and the January 2026 MemberDirect Small Business Services Monthly Report were missing the Unique Logins that are found at the top bar of each of Web, Apple, Android. This was resolved yesterday at 14:32 PST. the root cause was that log data was missing on splunk for a few days, and platform reloaded the data and regenerated the reports for all CUs.
[email protected] - 1.888.889.7878, option 2
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878
Please be advised, OpenText is restarting Teamsite. This will cause a 2 minute full outage of the authoring/editing interface. This will have no impact on live sites (your customers or members will not be impacted).
[email protected] - 1.888.889.7878, option 2
Central 1 Incident Alerting
Please be advised, OpenText is restarting Teamsite. This will cause a 2 minute full outage of the authoring/editing interface. This will have no impact on live sites (your customers or members will not be impacted).
[email protected] - 1.888.889.7878, option 2