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Please be advised that cash parcel settlements for parcels (CP) delivered on Friday, February 27 did not include the February 26 files.
The missing cash parcel data from Central 1 reports and the PREC/OREC file has been identified as an issue originating on RBC’s end. We have escalated the matter with RBC and are actively following up.
We will provide further updates as soon as more information becomes available.
Central 1 - [email protected] - 1.888.889.7878, press 1
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878
Please be advised that cash parcel settlements for parcels (CP) delivered on Friday, February 27 did not include the February 26 files.
The missing cash parcel data from Central 1 reports and the PREC/OREC file has been identified as an issue originating on RBC’s end. We have escalated the matter with RBC and are actively following up.
We will provide further updates as soon as more information becomes available.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Treasury Services
Central 1 Digital Banking Services
Please note that we have identified an issue in Experience Studio where the application may freeze if the text contains a “%” symbol during on-page editing using the pencil icon.
This issue does not occur when content is edited through Component Properties. As a workaround, please ensure that any edits are made within Component Properties by selecting the component and clicking the gear icon in the top-right corner.
OpenText is currently working on a fix. We’ll share updates as soon as they’re available.
Central 1 - [email protected] - 1.888.889.7878