Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Services
Central 1 Payment Services
Central 1 Treasury Services
Central 1 Digital Banking Services
Active Incidents
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Recently Resolved Incidents
Due to a technical issue, Central 1 missed sending the outgoing AFT files to the 3rd Payments Canada exchange.
All incoming AFT files from Financial Institutions to your organization were processed and included in the AFT files.
The files have been sent and will be delivered to the other Financial Institutions in the next exchange at 6:30 a.m. PT (9:30 a.m. ET.).
Central 1 - [email protected] - 1.888.889.7878, press
Central 1 is currently experiencing a technical issue that is causing service degradation across multiple applications, including PaymentStream Direct, e-Transfers, MemberDirect, Forge, and Originations.
An update will be posted by 1:30 a.m. PT (4:30 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.
Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.
All adjustments will be applied with a note on file.
We apologize for the inconvenience this may cause and appreciate your understanding.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 is currently experiencing an issue with our Universal Connectivity Proxy (UCP), which connects to third-party applications and certain internal applications. As a result, multiple services across PaymentStream, Interac (e-Transfers), MemberDirect, Forge, and Originations are not available.
An update will be posted by 4 a.m. PT (7 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 is currently experiencing an issue with our Universal Connectivity Proxy (UCP), which connects to third-party applications and certain internal applications. As a result, multiple services across PaymentStream, Interac (e-Transfers), MemberDirect, Forge, and Originations are not available.
An update will be posted by 4 a.m. PT (7 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
Central 1 Payment Services
Central 1 is currently experiencing an issue with our Universal Connectivity Proxy (UCP), which connects to third-party applications and certain internal applications. As a result, multiple services across PaymentStream, Interac (e-Transfers), MemberDirect, Forge, and Originations are not available.
An update will be posted by 4 a.m. PT (7 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.
Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.
All adjustments will be applied with a note on file.
We apologize for the inconvenience this may cause and appreciate your understanding.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 is currently experiencing a technical issue that is causing service degradation across multiple applications, including PaymentStream Direct, e-Transfers, MemberDirect, Forge, and Originations.
An update will be posted by 1:30 a.m. PT (4:30 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
Due to a technical issue, Central 1 missed sending the outgoing AFT files to the 3rd Payments Canada exchange.
All incoming AFT files from Financial Institutions to your organization were processed and included in the AFT files.
The files have been sent and will be delivered to the other Financial Institutions in the next exchange at 6:30 a.m. PT (9:30 a.m. ET.).
Central 1 - [email protected] - 1.888.889.7878, press
Central 1 Treasury Services
Central 1 is currently experiencing an issue with our Universal Connectivity Proxy (UCP), which connects to third-party applications and certain internal applications. As a result, multiple services across PaymentStream, Interac (e-Transfers), MemberDirect, Forge, and Originations are not available.
An update will be posted by 4 a.m. PT (7 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.
Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.
As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.
All adjustments will be applied with a note on file.
We apologize for the inconvenience this may cause and appreciate your understanding.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Digital Banking Services
Central 1 is currently experiencing an issue with our Universal Connectivity Proxy (UCP), which connects to third-party applications and certain internal applications. As a result, multiple services across PaymentStream, Interac (e-Transfers), MemberDirect, Forge, and Originations are not available.
An update will be posted by 4 a.m. PT (7 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878
Central 1 is currently experiencing a technical issue that is causing service degradation across multiple applications, including PaymentStream Direct, e-Transfers, MemberDirect, Forge, and Originations.
An update will be posted by 1:30 a.m. PT (4:30 a.m. ET).
Central 1 - [email protected] - 1.888.889.7878