Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Digital Banking Services
Central 1 Incident Alerting
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Active Incidents
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)
Recently Resolved Incidents
Central 1 has been advised by Payments Canada that TD Bank is experiencing system issues that are impacting their ability to post AFT credits to their client's accounts. No ETA has been provided at this time.
We will provide another update at 2 pm PT (5 pm ET) or sooner if information is made available to us.
Central 1 – [email protected] – 1.888.889.7878 (press 1)
Central 1 has been advised that the EDI Bill Payment files from BNS, dated June 26 and June 29, have not been processed.
Central 1 is actively working with BNS to have the missing files resent and processed as quickly as possible.
We will provide our next update at 2:00 p.m. PT (5:00 p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 has been advised that the EDI Bill Payment files from BNS, dated June 26 and June 29, have not been processed.
Central 1 is actively working with BNS to have the missing files resent and processed as quickly as possible.
We will provide our next update at 2:00 p.m. PT (5:00 p.m. ET).
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 has been advised by Payments Canada that TD Bank is experiencing system issues that are impacting their ability to post AFT credits to their client's accounts. No ETA has been provided at this time.
We will provide another update at 2 pm PT (5 pm ET) or sooner if information is made available to us.
Central 1 – [email protected] – 1.888.889.7878 (press 1)
Central 1 Treasury Services
Central 1 Digital Banking Services
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)
Central 1 Incident Alerting
We are currently investigating an issue affecting some users on iOS devices where saved login information is not being retained as expected on the v18.1 Forge App.
Some members reported that the issue was resolved after upgrading their device to iOS 26.5 operating system. While we have not yet confirmed this as a universal solution, members experiencing this issue may wish to ensure their device is running the latest available version of iOS.
Members can continue to access the service by manually entering their card number and password if their saved login is unavailable.
Our team is actively investigating the issue and working to determine the root cause. Additional updates will be provided as more information becomes available.
We apologize for any inconvenience and appreciate your patience while we work toward a resolution.
[email protected] - 1.888.889.7878 (option 2)