Central 1 status is Operational

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Central 1 Services

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Central 1 Payment Services

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Central 1 Treasury Services

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Central 1 Digital Banking Services

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Central 1 Incident Alerting

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Last updated 1 minute ago from official status page. Learn more

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Active Incidents

No active incidents

Recently Resolved Incidents

INC219147 - BNC missed the evening AFT exchange
Started 31 Mar 2026 11:51:12 (57 minutes ago), resolved 31 Mar 2026 11:51:13 (57 minutes ago)
Incident without Impact
Resolved
Payment Services

Central 1 has been advised by Payments Canada that BNC experienced a delay in delivering its AFT file during the evening exchange.

The AFT files missed in the evening exchange will be transmitted in the first AFT exchange window and will be included in this morning’s CR02/ON02 AFT file.

Central 1 - [email protected] - 1.888.889.7878, press 1

Resolved - INC219102 - Client Centre Access Issues
Started 30 Mar 2026 14:11:09 (23 hours ago), resolved 30 Mar 2026 14:36:35 (22 hours ago)
Incident without Impact
Resolved
Central 1 Services
Payment Services
Treasury Services
Digital Banking Services
Incident Alerting

Users are experiencing an accessibility issue with the Client Centre (Clients.Central1.Com) and the services and applications behind the Client Centre. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

Central 1’s technical team is investigating and will provide another update by 8:00 a.m. PT (11:00 a.m. ET).

Central 1 - [email protected][email protected] - 1.888.889.7878

Central 1 Outage Survival Guide

A step-by-step guide to help you survive a Central 1 outage
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    Central 1 Components

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    Central 1 Services

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    Resolved - INC219102 - Client Centre Access Issues
    Started 30 Mar 2026 14:11:09 (23 hours ago), resolved 30 Mar 2026 14:36:35 (22 hours ago)
    Incident without Impact
    Resolved
    Central 1 Services
    Payment Services
    Treasury Services
    Digital Banking Services
    Incident Alerting

    Users are experiencing an accessibility issue with the Client Centre (Clients.Central1.Com) and the services and applications behind the Client Centre. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

    Central 1’s technical team is investigating and will provide another update by 8:00 a.m. PT (11:00 a.m. ET).

    Central 1 - [email protected][email protected] - 1.888.889.7878

    Central 1 Payment Services

    Tue 24
    Wed 25
    Thu 26
    Fri 27
    Sat 28
    Sun 29
    Mon 30
    now
    Resolved - INC219102 - Client Centre Access Issues
    Started 30 Mar 2026 14:11:09 (23 hours ago), resolved 30 Mar 2026 14:36:35 (22 hours ago)
    Incident without Impact
    Resolved
    Central 1 Services
    Payment Services
    Treasury Services
    Digital Banking Services
    Incident Alerting

    Users are experiencing an accessibility issue with the Client Centre (Clients.Central1.Com) and the services and applications behind the Client Centre. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

    Central 1’s technical team is investigating and will provide another update by 8:00 a.m. PT (11:00 a.m. ET).

    Central 1 - [email protected][email protected] - 1.888.889.7878

    INC219147 - BNC missed the evening AFT exchange
    Started 31 Mar 2026 11:51:12 (57 minutes ago), resolved 31 Mar 2026 11:51:13 (57 minutes ago)
    Incident without Impact
    Resolved
    Payment Services

    Central 1 has been advised by Payments Canada that BNC experienced a delay in delivering its AFT file during the evening exchange.

    The AFT files missed in the evening exchange will be transmitted in the first AFT exchange window and will be included in this morning’s CR02/ON02 AFT file.

    Central 1 - [email protected] - 1.888.889.7878, press 1

    Central 1 Treasury Services

    Tue 24
    Wed 25
    Thu 26
    Fri 27
    Sat 28
    Sun 29
    Mon 30
    now
    Resolved - INC219102 - Client Centre Access Issues
    Started 30 Mar 2026 14:11:09 (23 hours ago), resolved 30 Mar 2026 14:36:35 (22 hours ago)
    Incident without Impact
    Resolved
    Central 1 Services
    Payment Services
    Treasury Services
    Digital Banking Services
    Incident Alerting

    Users are experiencing an accessibility issue with the Client Centre (Clients.Central1.Com) and the services and applications behind the Client Centre. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

    Central 1’s technical team is investigating and will provide another update by 8:00 a.m. PT (11:00 a.m. ET).

    Central 1 - [email protected][email protected] - 1.888.889.7878

    Central 1 Digital Banking Services

    Tue 24
    Wed 25
    Thu 26
    Fri 27
    Sat 28
    Sun 29
    Mon 30
    now
    Resolved - INC219102 - Client Centre Access Issues
    Started 30 Mar 2026 14:11:09 (23 hours ago), resolved 30 Mar 2026 14:36:35 (22 hours ago)
    Incident without Impact
    Resolved
    Central 1 Services
    Payment Services
    Treasury Services
    Digital Banking Services
    Incident Alerting

    Users are experiencing an accessibility issue with the Client Centre (Clients.Central1.Com) and the services and applications behind the Client Centre. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

    Central 1’s technical team is investigating and will provide another update by 8:00 a.m. PT (11:00 a.m. ET).

    Central 1 - [email protected][email protected] - 1.888.889.7878

    Central 1 Incident Alerting

    Tue 24
    Wed 25
    Thu 26
    Fri 27
    Sat 28
    Sun 29
    Mon 30
    now
    Resolved - INC219102 - Client Centre Access Issues
    Started 30 Mar 2026 14:11:09 (23 hours ago), resolved 30 Mar 2026 14:36:35 (22 hours ago)
    Incident without Impact
    Resolved
    Central 1 Services
    Payment Services
    Treasury Services
    Digital Banking Services
    Incident Alerting

    Users are experiencing an accessibility issue with the Client Centre (Clients.Central1.Com) and the services and applications behind the Client Centre. We are conducting a thorough analysis of the systems involved and working toward resolving the issue.

    Central 1’s technical team is investigating and will provide another update by 8:00 a.m. PT (11:00 a.m. ET).

    Central 1 - [email protected][email protected] - 1.888.889.7878

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