Central 1 status is Operational

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Central 1 Payment Services

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Central 1 Treasury Services

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Central 1 Digital Banking Services

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Active Incidents

No active incidents

Recently Resolved Incidents

INC216463 - Central 1 outgoing AFT files missed the 3rd exchange
Started 5 Feb 2026 04:00:36 (4 days ago), resolved 5 Feb 2026 04:00:36 (4 days ago)
Incident without Impact
Resolved
Payment Services

Due to a technical issue, Central 1 missed sending the outgoing AFT files to the 3rd Payments Canada exchange.

All incoming AFT files from Financial Institutions to your organization were processed and included in the AFT files.

The files have been sent and will be delivered to the other Financial Institutions in the next exchange at 6:30 a.m. PT (9:30 a.m. ET.).

Central 1 - [email protected] - 1.888.889.7878, press

Resolved - INC216305 - Network Technical Issue
Started 3 Feb 2026 08:30:33 (6 days ago), resolved 3 Feb 2026 08:56:21 (6 days ago)
Incident without Impact
Resolved
Payment Services
Digital Banking Services

Central 1 is currently experiencing a technical issue that is causing service degradation across multiple applications, including PaymentStream Direct, e-Transfers, MemberDirect, Forge, and Originations.

An update will be posted by 1:30 a.m. PT (4:30 a.m. ET).

Central 1 - [email protected] - 1.888.889.7878

INC215029 – Update to wire charge posting delay
Started 2 Feb 2026 23:04:44 (6 days ago), resolved 2 Feb 2026 23:04:44 (6 days ago)
Incident without Impact
Resolved
Payment Services
Treasury Services

This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.

Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.

As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.

All adjustments will be applied with a note on file.

We apologize for the inconvenience this may cause and appreciate your understanding.

Central 1 - [email protected] - 1.888.889.7878, press 1

Central 1 Outage Survival Guide

A step-by-step guide to help you survive a Central 1 outage
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    Central 1 Components

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    Central 1 Services

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    Central 1 Payment Services

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    INC215029 – Update to wire charge posting delay
    Started 2 Feb 2026 23:04:44 (6 days ago), resolved 2 Feb 2026 23:04:44 (6 days ago)
    Incident without Impact
    Resolved
    Payment Services
    Treasury Services

    This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.

    Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.

    As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.

    All adjustments will be applied with a note on file.

    We apologize for the inconvenience this may cause and appreciate your understanding.

    Central 1 - [email protected] - 1.888.889.7878, press 1

    Resolved - INC216305 - Network Technical Issue
    Started 3 Feb 2026 08:30:33 (6 days ago), resolved 3 Feb 2026 08:56:21 (6 days ago)
    Incident without Impact
    Resolved
    Payment Services
    Digital Banking Services

    Central 1 is currently experiencing a technical issue that is causing service degradation across multiple applications, including PaymentStream Direct, e-Transfers, MemberDirect, Forge, and Originations.

    An update will be posted by 1:30 a.m. PT (4:30 a.m. ET).

    Central 1 - [email protected] - 1.888.889.7878

    INC216463 - Central 1 outgoing AFT files missed the 3rd exchange
    Started 5 Feb 2026 04:00:36 (4 days ago), resolved 5 Feb 2026 04:00:36 (4 days ago)
    Incident without Impact
    Resolved
    Payment Services

    Due to a technical issue, Central 1 missed sending the outgoing AFT files to the 3rd Payments Canada exchange.

    All incoming AFT files from Financial Institutions to your organization were processed and included in the AFT files.

    The files have been sent and will be delivered to the other Financial Institutions in the next exchange at 6:30 a.m. PT (9:30 a.m. ET.).

    Central 1 - [email protected] - 1.888.889.7878, press

    Central 1 Treasury Services

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    INC215029 – Update to wire charge posting delay
    Started 2 Feb 2026 23:04:44 (6 days ago), resolved 2 Feb 2026 23:04:44 (6 days ago)
    Incident without Impact
    Resolved
    Payment Services
    Treasury Services

    This is a follow-up to our communications of January 8, 2026; INC215029 - Wire Charge Posting Delay – December 29–31, 2025.

    Central 1 is aware that wire charges for December 29, 30, and 31, 2025, were not applied as expected. Our teams have investigated and confirmed that these charges were not processed prior to month-end and year-end close.

    As a result, the affected wire charges will be applied today, Monday, February 2, and backdated to January 30.

    All adjustments will be applied with a note on file.

    We apologize for the inconvenience this may cause and appreciate your understanding.

    Central 1 - [email protected] - 1.888.889.7878, press 1

    Central 1 Digital Banking Services

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    Resolved - INC216305 - Network Technical Issue
    Started 3 Feb 2026 08:30:33 (6 days ago), resolved 3 Feb 2026 08:56:21 (6 days ago)
    Incident without Impact
    Resolved
    Payment Services
    Digital Banking Services

    Central 1 is currently experiencing a technical issue that is causing service degradation across multiple applications, including PaymentStream Direct, e-Transfers, MemberDirect, Forge, and Originations.

    An update will be posted by 1:30 a.m. PT (4:30 a.m. ET).

    Central 1 - [email protected] - 1.888.889.7878

    Central 1 Incident Alerting

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