Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Digital Banking Services
Active Incidents
No active incidents
Recently Resolved Incidents
Please be advised that the settlement to Central 1 accounts for the March 5 CR04 AFT Clearing file was delayed. The settlement has been posted today, with an effective date of March 5.
Note, this is a delay in Central 1 account settlement only; the files were delivered to FTP directories at the usual time yesterday afternoon.
Central 1 - [email protected] - 1.888.889.7878, press 1
We are investigating intermittent problems with SMS delivery for 2‑Step Verification. Affected members might encounter messages like “code cannot be delivered” or “invalid code.”
As a temporary workaround, please ask members to retry the action—additional attempts typically succeed.
We will provide updates as more information becomes available. [email protected] - 1.888.889.7878, option 2
Please be advised that cash parcel settlements for parcels (CP) delivered on Friday, February 27 did not include the February 26 files.
The missing cash parcel data from Central 1 reports and the PREC/OREC file has been identified as an issue originating on RBC’s end. We have escalated the matter with RBC and are actively following up.
We will provide further updates as soon as more information becomes available.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Please be advised that cash parcel settlements for parcels (CP) delivered on Friday, February 27 did not include the February 26 files.
The missing cash parcel data from Central 1 reports and the PREC/OREC file has been identified as an issue originating on RBC’s end. We have escalated the matter with RBC and are actively following up.
We will provide further updates as soon as more information becomes available.
Central 1 - [email protected] - 1.888.889.7878, press 1
Please be advised that the settlement to Central 1 accounts for the March 5 CR04 AFT Clearing file was delayed. The settlement has been posted today, with an effective date of March 5.
Note, this is a delay in Central 1 account settlement only; the files were delivered to FTP directories at the usual time yesterday afternoon.
Central 1 - [email protected] - 1.888.889.7878, press 1
Central 1 Treasury Services
Central 1 Digital Banking Services
We are investigating intermittent problems with SMS delivery for 2‑Step Verification. Affected members might encounter messages like “code cannot be delivered” or “invalid code.”
As a temporary workaround, please ask members to retry the action—additional attempts typically succeed.
We will provide updates as more information becomes available. [email protected] - 1.888.889.7878, option 2