Central 1 Status
Real-time updates of Central 1 issues and outages
Central 1 status is Operational
Central 1 Payment Services
Central 1 Treasury Services
Central 1 Digital Banking Services
Active Incidents
No active incidents
Recently Resolved Incidents
Today’s BMO (Bank of Montreal) and BNC (National Bank of Canada) 2nd exchange incoming AFT files were not processed due to a technical issue.
One set of files for each institution was successfully received and processed. BNC’s remaining file has since been received, and the associated transactions will be included in the CR04/ON04 output files tonight.
We are continuing to work through the remaining processing for BMO and will provide a further update once the outstanding file has been received and processed.
Central 1 – [email protected] - 1.888.889.7878, press 1
Please note that we are currently experiencing technical issues with Teamsite 20 Content Management system.
At this time CC Pro and E-studio user may not be able to publish pages.
OpenText is actively working on resolving the issue. Public Websites and Online Banking services are not affected.
We will provide an update by or before 1pm PT (4pm ET).
We apologize for any inconvenience this may be causing.
[email protected] - 1.888.889.7878, option 2
Central 1 continues to investigate technical issues with wires. We are still unable to process any incoming or outgoing wires.
Wires can still be created and reviewed in PSD-Wires; they will remain in pending status.
Technical teams are actively working to restore full service and will provide an update by 9 a.m. PT (12 p.m. ET).
Central 1 – [email protected] - 1.888.889.7878, press 1
Central 1 is currently unable to send or receive CAD, USD, or FX wires.
Wires can still be created and reviewed in PS-Wires. Central 1 and Fiserv are actively working to restore full service and will provide an update by 6:30 a.m. PT (9:30 a.m. ET).
Central 1 – [email protected] - 1.888.889.7878, press 1
Central 1 Outage Survival Guide
Central 1 Components
Central 1 Services
Central 1 Payment Services
Central 1 is currently unable to send or receive CAD, USD, or FX wires.
Wires can still be created and reviewed in PS-Wires. Central 1 and Fiserv are actively working to restore full service and will provide an update by 6:30 a.m. PT (9:30 a.m. ET).
Central 1 – [email protected] - 1.888.889.7878, press 1
Central 1 continues to investigate technical issues with wires. We are still unable to process any incoming or outgoing wires.
Wires can still be created and reviewed in PSD-Wires; they will remain in pending status.
Technical teams are actively working to restore full service and will provide an update by 9 a.m. PT (12 p.m. ET).
Central 1 – [email protected] - 1.888.889.7878, press 1
Today’s BMO (Bank of Montreal) and BNC (National Bank of Canada) 2nd exchange incoming AFT files were not processed due to a technical issue.
One set of files for each institution was successfully received and processed. BNC’s remaining file has since been received, and the associated transactions will be included in the CR04/ON04 output files tonight.
We are continuing to work through the remaining processing for BMO and will provide a further update once the outstanding file has been received and processed.
Central 1 – [email protected] - 1.888.889.7878, press 1
Central 1 Treasury Services
Central 1 is currently unable to send or receive CAD, USD, or FX wires.
Wires can still be created and reviewed in PS-Wires. Central 1 and Fiserv are actively working to restore full service and will provide an update by 6:30 a.m. PT (9:30 a.m. ET).
Central 1 – [email protected] - 1.888.889.7878, press 1
Central 1 continues to investigate technical issues with wires. We are still unable to process any incoming or outgoing wires.
Wires can still be created and reviewed in PSD-Wires; they will remain in pending status.
Technical teams are actively working to restore full service and will provide an update by 9 a.m. PT (12 p.m. ET).
Central 1 – [email protected] - 1.888.889.7878, press 1
Central 1 Digital Banking Services
Please note that we are currently experiencing technical issues with Teamsite 20 Content Management system.
At this time CC Pro and E-studio user may not be able to publish pages.
OpenText is actively working on resolving the issue. Public Websites and Online Banking services are not affected.
We will provide an update by or before 1pm PT (4pm ET).
We apologize for any inconvenience this may be causing.
[email protected] - 1.888.889.7878, option 2